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4 Seasons Auto Motors
2 Passaic St, Garfield, NJ 07026, United States
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4 Seasons Auto Motors

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ra
Review №1

READ!!!!! IMPORTANT!!!!So my family bought a Red Jeep Liberty 2010 to surprise my mom for her birthday. Everyone was really nice, process was really smooth, and this car was super important to my family and I. One of our cars got stolen, one caught a fire, and the other is broken down. We only had 1 car and all 4 of us had to go to work, so that adds on the importance of whatever car we selected. Now, we buy the Red Jeep Liberty, it ends up having a ton of issues so I drive back with my sister 2 days later. The main man tells us that he never got to do a service check so he wasn’t aware that the car had issues they had just gotten it. Luckily, he has another Jeep Liberty and he allows us to trade. He tells me he got that one fully checked, there’s no issues. FALSE, less than 24 hours we realize the heat isn’t working great. I did have to return to the dealership to drop off the spare key for the Red Jeep Liberty. Now, I borrow my mothers car so I can go to work. While trying to just clean the car up a little, I open the passenger door to wipe it and I look down a see a huge orange puddle. I get down on the floor and see the car is leaking. I look at the meter and see the car is over heating. I immediately turn it off and open the hood, all the coolant leaked out. Mind you, the red Jeep Liberty had this as one of the issues, along with many others. I let the car cool down, I refill the coolant and continue working (delivery driver so I can’t afford a car breaking down on me). I drop off a delivery I come back to start the car, it’s so hot that it won’t even start properly. Now I’m stranded and can’t return to work after the guy told me there were no issues. I gave 2 starts because the guys were very nice and they allowed me to trade the car. I’m disappointed because he could’ve told me he didn’t get to check for issues in the red car yet and that’s why he was trying to sell me the black one. Either way still ended up having major issues and now I need to have this car towed and I’m losing money cause I can’t work. This really stressed out my mother and father. I don’t know how to post pictures on here or else I would. NOW these people do negotiate. They are paying to fix the car, giving us new tires, and letting us borrow a car until the car we bought from them is fixed. So although when it comes to informing about issues, sometimes there might be lack in that area BUT these people seem to care for the most part. So should you buy a car from here? Not a terrible idea BUT do your research on the car you want to buy and triple check for issues just so you can be prepared.

KA
Review №2

Horrible experience buying car here! definitely over paid for a bmw i purchased here. if this post steers 1-2 people away ill be satisfied. they really dont care to help any1 but themselves to your hard earned money!

Na
Review №3

I emailed the company about the vehicle I was interested in seeing and got a response the very next day. I thought,...wow, very impressive! Hassan told me to let him know my availability. I told him after work (the next day) Id contact him to let him know I was heading over. He agreed. I texted him as I said I would to let him know Id be there in 45mins. He asked, For which vehicle? When I told him, I got no response. I replied again with, Yes or No because Im traveling from far away Still no response. I decided to call and I got Alex who explained to me that Hassan was off today and that the vehicle was still available for me to come see it. Naturally, I was super excited! Im on my way until I get a call from Alex telling me, Before you come all this way, I wanted to tell you that somebody just came in and purchased the car...but we have other cars. My emotions were all over the place because I had just headed into the state and couldnt turn back. I just replied with nah, thats ok. Im not interested, and hung up the phone. Later on I see that some time later Hassan had texted me back telling me that he was busy with a customer and for me to stop by. Really?! But Alex said Hassan was off... What the hell just happened really? Theres absolutely NO WAY that they sold the car to someone else that just walked in, especially knowing that they told me to come see it. In addition, when I got home, I looked on the site and that car was still listed as available. Im not understanding what kind of games people are playing because this is the second time this has happened to me. Like are yall tryna do business or nah? Cuz Im hella conf$%kingfused! ‍

Ri
Review №4

Bought a used 2008 Honda Accord about a year ago. The sales associates were friendly and attentive to my concerns. A year later and the car still rides well without any major maintenance problems. Thank you!

Ta
Review №5

REALLY NICE AND HELPFUL!!I bought my first car here and it went really well. Made an appointment and they made sure everything was going alright. Answered every question we had politely and was very patient with us. Helped us get a very good deal for the car and also did the registration for the plates so we didnt have to. Recommend coming here for a good car for a good price with good service.

Ma
Review №6

I bought my first car from here in September 2019. They are honest people and the car was reasonably priced. I met Khaled and Jay and they were very friendly and helpful. They are also very responsive. A month after the purchase, the car needed some minor work regarding wheel alignment which they covered the cost in full by the warranty they provided me at the time of purchase. I, 100%, recommend these guys!

Lu
Review №7

I recently purchased purchased a 2011 BMW 328i xdrive. Really not happy with the deal. I think I overpaid for that car 2 times over. That is my fault for not negotiating better. Besides that they lured me in the dealership advertising a car that wasn’t what they had. I was expecting to purchase a 2012 335 xdrive model bmw for the money I’m paying. After test driving the car the next day I show up with 5k and the details come out it’s not xdrive & it’s a 2010 so less features. Sad day. Now I’m stuck with a car I know I’m paying too much for. And the bank makes it hard to make payments on the principal without adding a random tax!

Je
Review №8

My father purchased a car and had delivered, paid in full. Car delivered at 2:20am thus denying the ability to refuse delivery. Car has passenger side damage that 4 seasons auto refuses to repair. Images did not show any damage, Jay called from his personal number to tell me that images did not depict damage. (have proof of call). Estimate given for repair with a local body shop and they refuse to pay. Their solution was my father drive from VA to NJ on our dime and they will fix with a $400 estimate. Shady deceptive business practices, complaints have been filed. Please beware and locate a reputable business that will offer full disclosure. Jay has refused to release owner details and allow us to speak with owner. If the owner actually reads these we are happy to speak for a resolution.Reply: Jay stated he contacted them and did not release their name, I have that screenshot as well if anyone would like to see. You all should get your story straight as Jay himself has went back and forth on the damage, good to have another claim if it wasn’t there when it was purchased and you are refusing to make things right with a paying customer. If the Jeep was damaged in transport that’s on you, it was still your car at the time. Which again is why it was delivered in the middle of the night. We put you in touch with the body shop and offered other estimates. Zero people would drive hours for a repair which concludes you know there is damage and know again zero people are driving. Would you like for me to show images of car purchased, what you delivered, estimates, immediate calls, delivery times, lack of response, etc?Once again if anyone is looking for a car, please keep moving. I have proof and images and this reply from the dealership just shows the shady, deceptive, and irresponsibility if a business.

Al
Review №9

I bought a few day the gray gti 2012 that they have for sell, I have to say that with the owners of the dealer I’m not happy, thank god that have working there Pablo and especially Jay, they were so nice, also have to say that Jay pays from his pocket de second key of the car because the dealer did not want to give me, then I have a little issue with the car and Jay was there in very moment and fix all de issues, I’m so happy with our new car, and have to thanks Pablo and in especially to Jay that men is asking me continue of every thing is ok and all of that. I will obliviously recomend this to anyone that want to look for his dream car, always ask for Pablo or Jay nobody else and you will get the treatment you deserve. Thank you guys. Hope in the future when I need another car can go to you.

Ju
Review №10

My first time writing a review, I had to share my experience. Overall Great experience we dealt with Khaled awesome guy answered all the questions we had on the phone before we got to dealership set us up with an appointment was in and out 30min made the deal very easy. I plan on recommending all close friends and family. Thanks Again!!

Jo
Review №11

Paul, Sal and the rest of the team were absolutely fantastic to work with. I had gone here to purchase my first car and they all walked through the process with my mom and I very well. They explained everything, answered any questions we had, and gave us great service. Fair and honest people. Would highly recommend buying a car from here. The CarFax information is also a great tool to use.

Li
Review №12

I was able to purchase my first car from this place about two weeks ago. I got a decent car for a decent price.Paul was knowledgeable and answered the questions I had with ease.

Ca
Review №13

Thanks to Jay he did a stupendous job helping me get my new car. My old car was just about to give up on me and im so lucky to have found this place and such a great salesman! 10/10

Da
Review №14

I found my eventual car to be competitively priced and was impressed with Khaled’s customer service. My car came with a great warranty from 4 Seasons Auto Motors.

EV
Review №15

The staff in this dealership is amazing. I felt as i was right at home with no pressure to buy. Jay was very knowledgeable on all the cars on the lot and was straight forward. Paulo definitely looked me out and got me approved. I’ll recommend them to any body.

Ve
Review №16

“First-Class Service! Fantastic!”I bought a BMW from Khaled at 4 Seasons Auto Motors!He is a respectable businessman and very knowledgeable.He has a reputation for outstanding quality, honesty, and integrity.Theres a variety of high-quality vehicles at his dealership for drivers of all ages.It was an enjoyable experience for my son and I and our pleasure doing business here. Pricing on the cars and trade-ins were fair, the buying process is easy, and we left with a great deal on a BMW.Khaled demonstrated an extraordinary high level of care toward us, he has lots of patience pleasantly answering all our questions, including ensuring we had no other work to do once we left the dealership by offering to take care of transferring auto-insurance policy amongst other work.We are thankful and feel fortunate to have found this dealership!We will recommend to family, colleagues, and friends as well as definitely go back to Khaled at 4 Seasons Auto Motors again because of the superior first-class customer service he provides by demonstrating an extraordinary level of care to ensure we left the dealership completely satisfied.Before making a final decision on a purchase, EVERYONE should FIRST go visit 4 SEASONS AUTO MOTORS which is conveniently located only a few minutes from NYC; if you do, youll be grateful you did!You WONT find a better used car dealership than 4 Seasons Auto Motors!!!!

An
Review №17

I was having a very hard time finding a car until I found this place. Everyone was so nice and understanding. I want to thank Jay for being patient and so kind and helpful. I didn’t know what I wanted, but luckily I ended up with a Volkswagen Jetta that I am very satisfied with.

he
Review №18

Very pleased with the service the representative jay was super helpful and knowledgeable definitely will be the place I go for all my future cars.

St
Review №19

Fast and quick service very great service dealt with Paul and j will definitely recommend

Hi
Review №20

5 stars! I would like to thank Jay Bello for showing me around the dealership and helping me pick my new car out. Paulo Sousa for working with the banks and making sure I got approved. Both Jay and Paulo stood after there closing time so I can leave happy in my new car. You guys are amazing and I will continue to do business with you in the future.

Ro
Review №21

Great prices, great used cars selection, you will find awesome cars here, all of them carfax verify. Great financial options... Happy to do business with.

Ri
Review №22

Sal and Paul were a pleasure to deal with! They were very helpful and answered all of our questions about the vehicles they had available. When we chose a minivan, they brought it to a mechanic for us and the mechanic gave us an excellent reccomendation on the condition of the vehicle. Paul helped us out with securing an excellent price for the van. That evening, Sal and another salesman drove the van down to us (almost an hour away) and arrived late at night. He brought coloring books for all of our kids and took care of the paperwork. Sal showed us how the van works all while entertaining our our children. Overall, dealing with Four Seasons Auto was a very pleasant experience- highly recommended!

Al
Review №23

Great service! Ask for Paul, he was very helpful!

Jo
Review №24

I had a great experience!, and I really recommend you to ask for Mr. Fares, the financial manager. Fares was honest and willing to negociate and arrange a deal that was best for both parties. I got a great price, warranty, and very good condition vehicle!!!!

Ka
Review №25

I am very satisfied with my purchase here. Very nice, helpful and genuine dealer. Staff is friendly, they helped me in making & choosing the right choice. Thank you Khaled and team

bl
Review №26

He sells you damage cars and when you want to return it he doesn’t wanna take it back. Never do business with him

Kr
Review №27

I had a recent repossession and these guys really helped me out . Got me into a super cute 2012 Honda Civic . Very grateful for my experience . I drove from Pa and it was worth every bit of my time . Great people

Li
Review №28

Amazing service and trust worthy management. Bought an Audi A4 from them and am loving it. Best dealership for pre owned cars!

Ya
Review №29

Really nice people especially jay who really helped me a lot good customer service I would highly recommend this place and happy with my new Jeep

Fa
Review №30

Paul was awesome!!!! We are so happy w the Scion. This place is great from start to finish..... 2 thumbs up and 5 stars!!!!

Da
Review №31

Nice people. Very professional. I liked that. We couldnt make the deal, but still they treated me with respect.

Je
Review №32

From the time I stepped on to the Car lot I had nothing but good experience. Went up there to look at an SUV that I had been looking at for days and ended up leaving with it 2 days later. The guy that owns the place Khalid is a very nice guy very understanding very reasonable and he has great vehicles. The guys that work for him Jay and Paul they are very knowledgable with the cars as in they know what is going on with The cars history In as far as I know they dont try to scam you. They seem to be very honest people.. All in all from my experience so far with them its been good. I had something minor go wrong with my car the following day after I bought it took the printout to the owner and he said no problem take it to my mechanic free of charge which is what should be done.. So as far as I am concerned ohhh give FOUR SEASONS AUTO 5 STARS ☆☆☆☆☆. THANKS GUYS!!

Pa
Review №33

Just bought a car last week. Bmw. The very next day started having issues with motor. Bucking while driving. Tires were dry rotted, and were not the right ones. To add to that three out of four rims were bent. We took the car to two different mechanics and they said cylinder 6 wasnt firing, and the list goes on. We called four seasons and they want nothing to do with the vehicle and would not even help cover damages (Over $8,000), or take the car back. Has this happened to anyone else or was it just me? Im putting this car under the lemon law. Highly recommend this place a no go. Stay away from this place honestly, there scammers and crooks.

ba
Review №34

Great place, low prices and good service.

Bi
Review №35

Paul was very helpful. I was showed videos and walkthrough of car before I even drove from Memphis to NJ. Best car purchase ever.

G
Review №36

Great service and great experience! Paul was very helpful!

Fa
Review №37

WHERE CAN I BEGAN, IM WRITING THIS BECAUSE I WANT TO HELP OTHERS FROM MAKING THE SAME MISTAKE I DID! DO NOT FINANCE OR PURCHASE A CAR FROM THIS PLACE!!! THEY ARE UNPROFESSIONAL THEY SOLD ME A BAD CAR DIDNT HAVE THE CAR FOR 2 MONTHS! I CAN GO ON AND ON ABOUT THE PROBLEMS THAT THEY KNEW ABOUT AND BY LAW ARE SUPPOSED TO TELL YOU ABOUT. THEY DIDNT TELL ME ANYTHING!!! PAUL IS FAKE AND THE GUY WHO DONT DRESS UP IS IGNORANT AND TALKS ABOUT HIS CO WORKERS, HE TOLD ME PAUL WAS FIRED BECAUSE HE WAS PROMISING CUSTOMERS EVERYTHING THAT HE COULDNT KEEP UP WITH. EVERYTIME I HAD PROBLEMS WITH MY CAR THEY DIDNT WANT TO FIX IT OR DO ANYTHING FOR ME! NOT TO MENTION HOW THEY HUNG UP ON ME TOO, PLEASE DONT BUY FROM THEM YOU WILL REGRET IT LIKE IM DOING NOW BIG MISTAKE!! IM ALSO GOING TO REPORT THEM.

ze
Review №38

Paul did a great helping me buy a car!

Id
Review №39

Financed my first vehicle today, on my birthday and it was the greatest gift i could have asked for. Especially with the customer service i recieved by Paulo and Jay! From calling a day before and briefly speaking to Paulo about the car i was interested in. He was so genuine i had to go see this car in person. Pictures did not make justice for my Jeep Grand Cherokee! It was super cleaned and so luxurious! Both paulo and jay were pretty down to earth and straight foward. I was there for 5 hours trying to close the deal but having Paulo there explaining every detail And answering every question i threw at him, did not make it seem that long. He has a great personality and sense of humor! And im super pleased with my purchase. Thank you so much for your help today, will definitely be recommending 4seasonautos!

MA
Review №40

BEST CUSTOMER SERVICE I HAVE EVER EXPERINCED FROM THE INTIAL PHONE CALL TO THE TEST DRIVE AND THE BEST PART WAS HOW FAST AND EASY THE LOAN PROCESS THANK YOU KHALED FOR BEING HONEST AND STRAIGHT FOWARD DALER

BR
Review №41

Good prices and friendly people

To
Review №42

Super clean cars at good price

Jo
Review №43

Great place, great deal, Paul is a great salesman

fr
Review №44

Good place they are the best.

Information
12 Photos
44 Comments
4.4 Rating
  • Address:2 Passaic St, Garfield, NJ 07026, United States
  • Site:https://4seasonsautos.com/
  • Phone:+1 973-472-9200
Categories
  • Cadillac dealer
  • BMW dealer
  • Used car dealer
  • Car dealer
  • Car finance and loan company
  • Ford dealer
  • GMC dealer
  • Toyota dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–5PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Offerings
  • Buys used goods:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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