I purchased 3 individual prayer rugs as a gift to family members. The quality is phenomenal. Very soft and thick carpet. The colors are bright. I had also purchased a prayer rug few years ago from this company and I am very happy with the purchase. Brother Adam answered all my questions and was very pleasant. Brother Adam is very responsive and thorough. Very fast shipping! I would highly recommend the company musallah carpets!
I was given Br Adam’s number by a friend. He was always attentive on call and responded to texts in a timely manner. He had even given some consideration on the price. I had stressed to him how important the urgency of shipping was for myself. After the payment was made on Tuesday, I texted him for a follow up, called him several days but he never picked up or answered. Finally on Saturday I called him numerous times and he did not answer. I called him with another number and he immediately answered. When he heard my voice he kept on saying “Can I call you later? Can I call you later?” I explained how it’s unprofessional that he is avoiding my call after the full payment was processed but he didn’t say anything and refused to speak. He later texted saying he had some family issues and he will check today if it has been shipped. I informed him I understand everyone has family issues but he didn’t answer my calls and answered another number. We have events and programs lined up and there is going to be huge problems for us now due to Br Adams delay. I had reached out to him multiple times before writing this review as I really didn’t want to but he was uncooperative and unresponsive to me. I have currently no receipt from his end of my payment (I have my Zelle receipt) and no idea when it will be shipped and what the delays will be. He has my full payment and he isn’t responding any longer. We plan on taking legal action.
I have bought the carpets from here to make a prayer area, and the gentleman working with us was very cooperative and went the extra mile to make sure we were satisfied. He went out of his way to bind the carpets for us. I would highly recommend to anyone looking for carpets.
Great service for our Islamic Centers here in Denver, CO. Provided support from design to installation. Very patient and kind in meeting our needs here locally. Definitely recommend.
Great experience. Exceptional service. Very highly recommended!
Very good carpet quality for the price, customer service is great, and my custom cut carpet was shipped and delivered on time. I definitely recommend Musalla Carpet to everyone.
Great customer service and amazing quality products. Worked with Adam and he was awesome.
Adam was very helpful! Great quality carpet.
Adam is very helpful, informative, very responsive and cooperative. They are very trustworthy.
Been a happy customer for a long time.
Price was great, service and installation perfect.
Best deal, fast delivery, super service
Excellent quality and reasonable pricing.
V. Nice