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Carfix - Auto Repair Garner
248 Mast Dr, Garner, NC 27529, United States
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Carfix - Auto Repair Garner
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Ju
Review №1

Of course I had just made my final car payment and then it happened. The radiator wouldnt hold coolant. It leaked all over the driveway. I had it towed to Carfix, at the suggestion of a friend, and Xander called me in the morning to give me the gruesome details that I needed a new radiator and the all supplies that go with it. He let me know that I might need a thermostat too, but he would let me know. He could have said you absolutely need one and I would not have been the wiser. Instead, he called me step by step and explained what was happening and what I needed to get my car back on the road. He was helpful and understanding. David, the mechanic, did a fantastic job too. I am thankful for Carfix.

An
Review №2

Excellent, professional experience. All around A++ transaction. Xander at the front desk was super polite and helpful, kept me up to date to the day. Service was completed in a very short time. I will be back for sure!

Ti
Review №3

My wife, Carol, has been using Carfix for a few years now and has been really happy with their service. I just used them for the first time today. I have to say they are some of the nicest people to work with Ive ever met. I watched them interact with other customers and they got the same treatment I did. Everyone I met was upbeat, honest and a true joy to speak with. Their service was fair in price and they didnt try and sell me anything I really didnt need.

Do
Review №4

Weve used Carfix for 8 years since we moved to NC for a number of vehicles... and theyve mostly been honest and reasonable until recently... My wifes car had an issue with her coolant reservoir cracking, which caused the coolant to boil and her engine to overheat. They wanted to charge us over $600 to replace a part I could get for $52 at the local auto store and literally was only held in place by 2 easily accessible bolts. It cost me all of $70 for the new part and a gallon of coolant to replace it and took under 30 minutes to replace it, refill and burp the system. She test drove it for 45 minutes a bit later and proved that it was fixed... Im not sure if something has changed or if this was a one-off, but Im hesitant to go back to them right now.Trying to be fair... the part and fluid costs they quoted were on par with what I could get them for... They also wanted to do a pressure test to make sure there were no other issues... but my math does not add up... $52 for a new reservoir + $34 for 2 gallons of coolant (it only took about 2 quarts - enough to refill the reservoir plus a bit)... $90 for the pressure test... and at $150/hr x .5 ... thats still only $251.... they dropped the cost to $480 and I had to say No, tow it back to my house and Ill fix it.

Ch
Review №5

Listen y’all. I’ve been using discount tire for years until about a Week ago when they raised my car on the ground effects and not the frame. Just a horrible experience. Called Jake at carfix this morning on a Friday and within 1 hour they had my car on tip top shape! Found three lug nuts loose and a broken wheel hub. Prices very affordable compared to discount. What an astounding customer service this place has. Can’t be beat. I WILL BE RECOMMENDING CARFIX TO THE WORLD! Lol I’ll be back they have made a customer for life out of me. Thanks a lot Jake and the guys at CARFIX in Cookeville Tn. The photos are at discount tire in Lebanon. The damage is the drivers side. They raised the passenger side correctly. Idiots

JI
Review №6

Our daughter, who is a teacher, noticed on Friday after arriving at school that her rear tire pressure was very low. My husband called Carfix to have them check it and even though they were booked solid for the day, they said to bring it in and they would be sure to have someone look at it. Sure enough, there was a nail in the side wall and she needed a new tire. They worked well beyond closing hours to be sure she had the new tire placed. This is one of the reasons why we have used Carfix since moving to NC 16 years ago and why we are very happy to recommend them to anyone looking for reliable car repair services.

Ma
Review №7

This place is amazing. I have served my Dodge Challenger with different companies in different states. And I did not expect anything outstanding when I decided to go to this service station for an oil change. But I realized that Carfix - Auto Repair Garner is an excellent service station. This is a completely different level from all the previous service companies that I have worked with. The processes are just wonderfully organized there. I got my car inspection results with pictures and detailed explanations for me to see and analyze before deciding what I want to do. I was told what to do with my car and what I don’t need. And the quality of the work done is excellent. Special thanks to Elliot, Service Consultant. He was very friendly. He answered all my questions in detail. The office is a great place, clean and comfortable, and even has a playroom for the kids. I have never seen this before in service companies. Thank you guys so much!

Za
Review №8

Recently while driving home one evening, I had an unpleasant experience where my serpentine belt peeled a thread of itself completely off, and I knew it needed to be taken care of ASAP. I put in a request online the evening of the incident, and was able to drive my car to their lot the next day on my way to work. I consulted with the gentlemen up front, showing them the engine and the piece of the belt that came off and they gave me a quoted price, and afterwards they shuttled me to work. I anticipated that it would take at least a couple of days to get my car back, but they were able to not only look into it the same day, they replaced the belt and took care of a couple minor services too, with the keys back in my hand that same evening. It also turns out that since I had the vehicle serviced at this location earlier in the year, the serpentine belt was actually covered under warranty, having been serviced at that earlier time, and I ended up saving quite a bit because of it. Despite the less than ideal conditions before my service, it was an all-around great experience for my recent visit!

Ha
Review №9

The most professional and friendly service Ive had. They were able to diagnose and repair my car quickly and were communicative throughout the whole process. Zander is very kind and went far out of his way to help me. I really appreciate the people here!

Ta
Review №10

My husband and I brought our Ford new in 2015. The only thing that we did was get the oil changed when needed. Well, after putting off getting the needed repairs, we finally decided to get things done. I found a coupon for Carfix, did some research and decided to go with them because their reviews were great. I called and spoke with Zander at the Garner location. He was wonderful from the beginning! I explained what we needed, tires, brakes, oil change, and an alignment, and the fact that we have not really done any real maintenance (other than an oil change) to the car since we purchased it 2015. We set up a time to bring the car in. I dropped the car off to go about my day. Zander called to inform me what we needed and continue to keep me informed of the process. He took his time to explain everything to me clearly. I really like that. He was not pushy nor condescending. I can really appreciate that in anyone. Zander, greeted the following morning because I was unable to pick my car up the SAME DAY it was ready. The Ford rides just like it did when we purchased it back in 2015. They are wonderful! We will definitely be using their services in the near future! Thank You again Zander and Carfix!

Ja
Review №11

I had taken my camaro to another shop to have struts and an oil change done. The shop didnt do the oil change and charged me for it and due to faulty workmanship, the new struts that were installed, were destroyed in 3 weeks. This shop was given 2 chances to repair what was wrong.I knew something wasnt right with my car. I called Zander and explained what was happening. My front end was clunking terribly, my steering wheel was shaking horribly, my car was all over the road. I had to add 2 quarts of oil to the engine. I brought the car to Zander, the technician inspected my car and did a road test. It turns out the brand new struts that were installed have to be replaced. The technician performed an oil change, installed new struts, repaired the front sway bar, installed new tires and did a tuneup on my car. My car is a dream to drive again!! Im so THANKFUL for everyone at Carfix!!

Ka
Review №12

Carfix is always great to work with and does an excellent job. I trust their guidance and theyre honest. Theyre the only place I will take my 02 Accord to keep it running.

Li
Review №13

Friendly service. Had to leave my car and was provided transportation back home and they also picked me up. Both drivers were friendly. Was able to use a coupon to apply to my service bill that saved me a good amount of the cost. I was very pleased with them taking care of my car. Will be using their services again in the near future.

Ma
Review №14

The folks over at carfix are very knowledgeable, professional. I have used them in the past and they have been wonderful. Zander, whom I worked with a lot is very customer centric. I will solicit their services in the future

An
Review №15

Carfix did a state inspection on my car. I am glad I took my car to them, and will do so again. I feel they were honest and did a thorough inspection. They suggested maintenance possibly needed for the mileage on my car. They also discovered a recall repair done incorrectly by another mechanic, that I was able address with that other service department.

Ro
Review №16

Our car was leaking engine coolant and we couldnt figure out where the leak originated. Car Fix performed a test, diagnosed the issue, and fixed our problem. They did excellent work at a reasonable price. They are good with communicating any additional problems that arise before fixing them and are extremely courteous and professional.

Ja
Review №17

Zander and Jonathan are wonderful to work with, even when they want to give up on me and my vehicles. They are always on point to give me the best customer service and service on my vehicles. I am so glad they are convenient and easy to work with when I need special service to pick up or drop off my vehicles. Thank you also to the techs that are behind the scenes doing all the research and fixes. thank you Carfix in Garner.

Al
Review №18

I have been bringing my vehicles to Carfix for more than 10 years now. They have always provided good quality service throughout the years. Service consultants Zander and Elliot are always friendly and welcoming when visiting the office. Master service technician Tyson, is very experienced and knowledgeable and will take the time to explain any issues in detail. The complimentary loaner vehicle system is very helpful and the 5 year/50,000 mile parts and labor warranty is one of the best in the business. I have recommended family, friends and co-workers to check out Carfix as well. I have never had an repair issue that they were unable diagnose and repair. Thanks Guys!

De
Review №19

I have nothing but wonderful things to say about Carfix. The customer service from the whole team is unmatched, especially from Zander. Car problems are always stressful, but Zander truly couldnt have made it any easier for me to have my car fixed and ahead of schedule at that. I will definitely be a return customer.

Ke
Review №20

The auto shop we had been using just closed recently, so our visit to Carfix was this week for state inspections of our two vehicles was our first. Ill have to admit that my initial impression was not entirely positive. When I was greeted by a service advisor wearing a white shirt and tie, my initial thoughts were that this was going to be an over-priced shop more accustomed to servicing luxury cars rather than working on our older, no-frills Nissans. Although our first visit was rather limited in scope, I was very pleased with the service and the discussions we had regarding future recommended maintenance. The folks we worked with were all friendly and very professional. They didnt try to push any unecessary work on our cars and we do plan to return for Carfix for future car maintenance needs.

Ch
Review №21

This place is awesome. The staff is always very welcoming, knowledge, and informative of your situation, as well as realistic about the best (and affordable) outcome. Their inspection reports are extremely thorough, and their database keeps it easy to maintain everything thats been accomplished and looked over at your own convenience.Special shout-out to Zander for always being very easy to work with to understand my budget and my needs!10/10 would recommend to others!

Ja
Review №22

CarFix has always been reasonable. They stand behind their work.

Ma
Review №23

Excellent service, good prices and always willing to spend time discussing the issues and remedies.

Sc
Review №24

Prompt, professional, and friendly service! Zander is great to work with.

Su
Review №25

So grateful to get a good diagnosis on my ac and thorough check on needed 100,000 mile maintenance. Very knowledgeable and willing to go the extra mile! Convenient with personal ride home and back when car was serviced. Much appreciated!

Ta
Review №26

Today was my first and will not be my last experience with CarFix. I went in for a oil change and the service agent Elliott was amazing. He was so proficient in his knowledge about the make and model of my car. He made me feel at home and if I declined something Inside not feel like I was obligated to have the service done. I return again that is for sure!

Ly
Review №27

We use Carfix for all of our auto maintenance and have for the last12 yo 15 years. We believe theyre one of the best. Thsnk you guys you are appreciated.

Mi
Review №28

This business is amazing. Granted you will pay more for repairs at any shop because of labor, but, these guys do it to the T and get the job done.I had an intake manifold valve go out along with my spark plugs needing to be replaced and they got it repaired in no time. They even found general maintenance items and issues I didnt even know about.They were extremely nice during the entire process and even when I had another performance issue, they didnt charge me more money for another diagnostic and were up to the task of repairing the problem!I would highly recommend this business.

ta
Review №29

I have been a customer for 3 years and have had a wonderful experience every time. The staff are professional and accommodating. I had an issue with my last repair. A belt needed to be replaced but the belt slipped the next day. There was another issue with a part attached to the belt that caused the slipping. The associates at Carfix went the extra mile to rectify the issue. They towed my truck to the shop and arranged a loaner vehicle for me while the additional repairs were being made. They were kind and professional during the entire experience. I highly recommend them for car services. They stand by their work!

Da
Review №30

The folks at Carfix are friendly and helpful. They get us in on time, and they do good work. We take both of our vehicles to them and we trust them to keep them in good working order. I highly recommend them.

He
Review №31

Called last minute with a tire issue, not only did they fit me in, but they had my vehicle back at the exact time I asked, and replaced my tire at no cost since I had bought the original set of tires from them. Super appreciative for this excellent customer service!

Su
Review №32

The reps (Andrew & Jonathan) were knowledgeable and attentive. They made me feel like I was the only one there. I had a 900 appt and it was about 30 minutes until they took the car back. But it was very soon they were telling me I was ready to go. Very reasonably priced.

Ap
Review №33

I love the staff at the Garner location. Everyone is always nice and welcoming. They always do whatever they can to make any repairs I need affordable while doing quality work. CarFix is the only place I will take my car for repairs!April Phoenix

Wi
Review №34

Ive been very pleased with my service at Carfix over the past 6 months since I moved to Garner. Zander and his team have gone above and beyond to help me fix some intricate problems on my older Toyota Highlander Hybrid. I highly recommend giving Zander a call for any car related issues you may have. Youll get honest advice and quality service at a fair price.

Ly
Review №35

I love this location. They always have appointment times available that fit my schedule. They offer a shuttle which is very helpful. They don’t overcharge with add-ons. Their coupon prices can’t be beat. They are highly professional and always friendly. We won’t go anywhere else!!

Na
Review №36

It did cost me some money but I guess you have to pay certain money for safety precautions like the tire replacements I did this week. I didnt compare the pricing with other shops as I trust the guys at Carfix.Thanks for the professional services as always.

Bo
Review №37

I have been in the Automotive Business for over 30 years, on the Sales side, I must say, Carfix is the place where you want to carry your vehicle all repairs and general service. They care about you as a customer, they care about your vehicle and they are very professional. If you visit the 40/42 location, Zander is the MAN! Zander always go OVER and ABOVE for his customers. Ask for Zander, he will take really good care of you and your vehicle. Thank you Carfix and Zander for always going OVER and ABOVE for me. I pray blessings over Carfix Auto Repair!.~ Boris Wiggins

Pa
Review №38

I cannot say enough about Car Fix in Garner, NC. These folks are great and go above and beyond what it means to run a business!Friendly, helpful and professional are a few adjectives I might use to describe them. Xander and Jonathan are great! I will not go into great detail since I think they went far beyond what was necessary to help me.Thank you Car Fix!

De
Review №39

Great place and very nice people. The guy with the Carolina helmet on his desk is very professional and nice. Thankyou so much

Su
Review №40

Weve been taking our cars to CarFix for years. We trust them implicitly and have always been happy with their work and their extraordinary customer service.

ki
Review №41

My experience at CarFix was great. It doesn’t matter who waits on you, they’re all friendly and efficient. The technicians did an absolute great job on my car. I had 4 new tires put on and had an alignment done. My car was so out of alignment it was pitiful but now it drives so much better. It doesn’t pull at all. I would recommend Carfix for any car issues.

Ai
Review №42

I have been going to Carfix for a number of years. I have always been pleased that they do what is necessary and do not try to over sell or over price items. Very pleased.

Da
Review №43

I cant say enough good things about CarFix. I went in for an oil, change (which is free for RNs and doctors.) pretty decent thing to do.Theyre always booked solid so call for a reservation or do it online.When they called me for an update ( I know, right?!) they told me my left front blinker light was out. They replaced the bulb for a nominal fee.And, oh btw, if they are slammed they will give you a loaner car for no cost. I can see why theyre so busy.I asked how much a wheel alignment would be, due to the fact I took it initially to Precision Tune in Garner; they botched it TWICE.There is a nice waiting area and kids playroom if you have to wait.And kudos to Anthony and manager, Jimmy. Thanks y all.

ma
Review №44

Carfix took care of 3 things I needed done to my Jeep. All work was completed in a professional timely manner.

Sa
Review №45

Excellent service!

Ra
Review №46

Not satisfied with the lack of expedience or the expertise of the technician. They diagnosed and suggested everything but what my vehicle needed. I took my car in telling them what the actual issue ended up being and they didnt figure it out until day five of having my car.

An
Review №47

I like how they gave me a heads up on other much needed repairs. They were right on. I really needed tires and didnt realize it. They really look out for your safety and good maintenance of your vehicle.

Am
Review №48

Willing to explain what they are doing and why? Goes extra mile to make sure your happy with their service.

Cr
Review №49

Get you in in a timely manner. Always explains what they are doing and why. Always have a smile plus the pac man game too!!

Na
Review №50

Ive been using CarFix as my first stop in auto maintenance for several years now. The team is fast, friendly, reliable, and trustworthy. I never fear that Im going to be up-charged or sold an unnecessary service. They are great at following up after the service to be sure youre satisfied as well as contacting me to let me know when maintenance is due on my vehicle which is something, as a single mom who doesnt pay attention to my car, sincerely appreciates. I highly recommend CarFix!

Sh
Review №51

I have taken my car to Carfix for several years and have always had a great experience. The staff and team are professional, provide quality work and returned my vehicle on-time. I need someone I can trust to maintain my vehicle and I wouldnt take my vehicle anywhere else.Thank you Carfix.

Jo
Review №52

I have been going to Carfix for my maintenance and repairs for about 15 years. They have ALWAYS been very honest and performed great work. They get to know you and treat you as a friend. They give great advice on how to maintain and prolong the life of your car. Getting great value out of my car is very important to me and they help me accomplish this goal. Mike, Jimmy, and Jonathan have always given me great advice on caring for my cars and keeping my family driving safe, reliable vehicles.

An
Review №53

I love all the guys at Carfix, I have used them for several years and they have always taken such good care of me. I trust them like family - I never doubt anything they say I need done on my car(s). In short, I can’t imagine EVER going anywhere else!! Love you guys!!

Na
Review №54

Second time came down to Carfix and had a good experience. The Vehicle Health Report is complimentary and very helpful to understand the vehicle status. The information is thorough and the recommended services are appropriate. I appreciate Jimmy and Pauls expertise.P.S.Thanks Angel for riding me home back and forth!

M
Review №55

I’ve been here several times now they always do good work. The staff is cool and waiting area is nice with free wifi I recommend them definitely.

Da
Review №56

I took my 2010 Ford Mustang to them for regular maintenance but also an issue with my car starting and a weird whining sound when I turned. They checked it over and realized that a part they replaced was malfunctioning so they replaced it (free of charge of course) and made sure it was working before they called me to pick it up. They stated the car started with no problem the whole time they had it (isn’t It funny how things like that work?) well when they went to pull my car around, it wouldn’t start, so instead of just jumping it like some places will do and let you drive off because they don’t want to deal with it or look bad, they were determined to figure it out, it’s still in the shop, but I’m happy they give free loaners, so I’m still rolling and have air conditioning. I love this place!

Ol
Review №57

At Carfix, you KNOW youre getting high quality and fair, trustworthy service. You pay reasonable rates, but more importantly your vehicle issue will be taken care off 100%. Also, I know first hand that they guarantee their work. I highly recommend Carfix.

Th
Review №58

Our vehicle had a fluid leak so I called Carfix to see when I could bring it in to have it looked at. I took it in and they found the leak and some other issues that might need some care. They told me when they might be able to have it to me, and I informed them I needed it pretty soon due to some travel we had to do for a family health emergency. Zander was incredible and was able to push it up some so that I could get myself and my wife on the road to her family. Zander kept me up to date the whole time as to what could be done in a quick timeframe, and what we might need to look out for in the future with maitenence. I would highly recommend Zander and his team at Carfix. If you are like me, and dont like taking your car to a mechanic, I would not hesitate to deal with them. The entire staff was amazing.

Me
Review №59

These guys are amazing, I can not express how thankful I am for these guys. Fast and polite. Look no further for a great auto shop!

Sa
Review №60

Carfix is the best auto repair shop I have dealt with. Their values and quality in service and parts are top notched. The entire crew is very professional and knowledgeable in their crafts. The customer service is above reproach and first class. I have been with Carfix for years and Carfix is the only shop that works on my vehicles. Great Job, the Best In Town...

Th
Review №61

We highly recommend both Carfix locations as we have had our vehicles serviced at both. They take the time to really listen to your concerns and do not do any work without your permission. They also do an awesome job of listing out what the immediate needs are vs the future needs which we really appreciated.

Ma
Review №62

Zander - service manager was knowledgeable and trustworthy. Today is December 24th and everyone was eager to help, professional and ethical. I certainly recommend you use their services.

Sh
Review №63

Great, Clean, Friendly, EnvironmentEfficient, Clean, Fast Service. The gentleman Jonathon that helped me during my visit was very helpful when it came to my vehicle. I didnt feel overwhelmed by the situation at hand. I didnt feel like my money was trying to be ripped out of my pocket. I felt my needs were legitimately being heard & taken care of. I highly recommend car fix for auto repair.

Ro
Review №64

Mike and the team at Carfix were great. They were super courteous, provided fast service, and made sure that I clearly understood the results they found. This was my first visit to their new Raleigh location and the experience was super. After having been a long-time customer of Premium Imports (at that same location), I will definitely be using Carfix for my car maintenance needs moving forward. I highly recommend these guys!

Sa
Review №65

Staff is very friendly and knowledgeable. They will discuss things with you before doing any work. Good prices and discounts.

ry
Review №66

We had a great first experience at Carfix. service was prompt, price was great and Jimmy, our advisor, was super friendly and had great communication. we will be !back

Ka
Review №67

We have taken our vehicles to Car Fix for the last 5 years. I can count on them to only sell us the services we need and to tell us if we don’t need them now but will in the near future. Staff are friendly and communication is topnotch.

Di
Review №68

I took my car in for an oil change and tire rotation, during their time with my vehicle they notice my breaks were HORRIBLE, and my tires were bald. They gave me a quote, and offered to schedule the work and let me borrow their loaner car. They understood when I told them I needed to call around and look at finances. When I did call them back a couple weeks later (no one beat their prices!), they got my car in the same day and was done with it the next. Jonathan even let us pay through a texting app so we could pick up my vehicle after hours. Very convenient. Im planning on taking my other vehicle over for work next. Deff recommend calling Jonathan and getting your car in. Very affordable, friendly, and professional!!!!

D
Review №69

They seem honest and do great quality work. Gave me a loaner car while my car was in the shop. They regularly have fliers out with coupons which I appreciate. They also handled the covid 19 issues perfectly keeping their team and us safe.

De
Review №70

Ive been using Carfix to keep my little pickup running smooth for the past 9 years. They always provide great service and customer service. Thanks Jimmy G for taking such good care of me. Also, thanks to Miguel and the rest. Im relocating and dont know if Ill ever find an auto repair company as good. I will seriously be thinking of driving 2 hours back for routine service.

Ry
Review №71

We have been taking our vehicles to CarFix over the last 8 months or so as we have been working through some deferred maintenance and fixing some issues caused by some previous mechanics who were obviously not up to snuff. The crew here has taken great care of us. I cant say enough about Jonathan, Zander (sp?) and Mike, as well as the technicians. They are far more professional than any other shop I have ever dealt with. We will continue to return as needed and refer CarFix to our friends

Ro
Review №72

They have been wonderful with me and my vehicle. seems to be very honest and transparent. the work they do so far has been top notch

Au
Review №73

Great guys and great prices. Gave me a ride home when I dropped off my car to be worked on. I miss the Premium Imports folks but the new shop is clean and they do quick work.

Se
Review №74

I have been using Carfix as my go-to for auto repair and maintenance as well as inspections and tires for several years now. They have always been professional and helpful in solving any issues with my vehicles. They even work with me on payment plans if needed. Definitely will continue using these guys as long as they (& I) am around!

Le
Review №75

My first experience at Carfix was very good. Jimmy explained everything and shared pictures showing the issues. They were able to address my immediate need and showed me what services to plan for. They were even able to use a credit card I got from another car shop which gives me 0% financing for 6 mo on the work they did for me.

Ma
Review №76

Great service, great team. Free loaner car if you have to leave yours. This is my go to for repairs that I cant do on my own.

AC
Review №77

I went in to check my air pressure system for $20. They took a look at it an hour later and said the right rear sensor is bad and needs to be replaced. I was quoted at about $180 to fix it. Pretty expensive to change one air sensor. Afterwards, I went to another car mechanic and they said that the air pressure in the tire wasnt calibrated properly. They filled the tire to the right amount for free and the warning light on my dashboard went away.This business overcharges you for the scenery and gives a wrong diagnosis.

Sa
Review №78

First time at Carfix today to get an oil change and an NC inspection for my car. Oil change was no problem. When it came to the inspection I needed a new bulb for my license plate in order for it to pass. They originally stated the bulb would cost $16 so I said sounds good, and gave the go ahead. They came back and told me that unfortunately the part is going to cost ~$70 to replace the led. More specifically the led assembly. I paid and left.Right after I left I quickly went up on YouTube to figure out how to change the bulb, went to a local auto store for the bulb ($7) and they were able to assist me very quickly to fix it. It wasn’t the whole part that needed to be replaced, just the bulb. Knocking off 2 stars for that part that easily could have been resolved if they knew what to do. I had 3 different mechanics tell me that getting the bulb out can be difficult, but it can be done if in the right hands.

Fi
Review №79

Called the shop around lunchtime because my car wouldnt start. Did get it running and drove it to the shop immediately after talking with Mike. They diagnosed the problem pretty quickly and gave me my options. There were other customers before me and I was heading on vacation the next day. Mike discussed with Tyson to see if he could get the job complete for me that day and was genuinely concerned about me driving it. Without asking Mike called a customer that was before me to see if he would mind picking up his car then next and he agreed. Got my car back that afternoon. Awesome customer service!!! Highly recommend.

Ra
Review №80

The best service I have ever had at a mechanic shop.

mi
Review №81

It was the end of September and still very hot weather and of course my AC in my family car went out. Needing to get it fixed ASAP I google searched Car Fix which is close to my house and decided to give them a call. I spoke with Jimmy and from the beginning to the end he was very professional and always explained everything to the T. They were able to give us a loaner car while work was being done and besides fixing the AC they saw some other maintenance that need to be done so Jimmy once again explained everything and even gave me exact pricing on each task that needed to be done. As far as my experience I can’t say a bad thing about them.

Da
Review №82

Excellent and quick service with great prices. Carfix diagnosed a problem which was hard to chase down. In addition they inspected the vehicle from bumper to bumper and provided a detailed report with recommendations. Great job and thanks guys!

J
Review №83

Weve taken our vehicles to Carfix almost as long as theyve been opened. Weve had a great experience with the staff. They are honest, hard working, and repairs are done in a timely manner. They always call with a quote prior to starting any repairs and stick by that price. They offer the best warranty around on parts and labor as well. I have referred several people to them and they have all been very glad I did.

Ku
Review №84

We have a Mini Cooper that needed a new alternator put in. Carfix did the work promptly and professionally. Also, the alternator came with a full warranty.Jimmy and the team took good car of us and I would recommend them highly.

Ca
Review №85

All the Carfix people are such a joy to work with. Good group of personalities. I have never been disappointed with the service received. And that is why I keep going back!

Jo
Review №86

Great store and great staff

DJ
Review №87

Carfix diagnosed my brakes on my F150 which revealed a different shop installed them wrong. As a result I was riding metal to metal. They provided me with a detailed report with photos that ultimately resulted in me being able to have the original shop fix my vehicle for free. Courtney Wall was amazing and I will surely take all of my auto care business to Carfix.

Me
Review №88

It was my first time at Carfix. They were very polite and professional and took my car in right away. They were a little expensive but they offer decent coupons which helped a lot. I would definitely recommend their services.

Jo
Review №89

Awesome staff and always top notch work. Im so glad i found them, i will not use anyone else.

Ja
Review №90

Outstanding work on my wifes BMW. Carfix staff went above and beyond to ensure everything was in working order. Also, Jimmy is a true professional. He knows how to take care of a customer and has exceptional communication skills. I have passed the word for folks to use Carfix. Job well done!!!

An
Review №91

Carfix is awesome! Theyve been taking care of all our vehicles for more than 15 years and weve never ever had a problem. They have a great team and they wont take advantage of those who are less knowledgeable about auto maintenance - theyll show you pictures and walk you through everything so you can make the best decision for you. Very highly recommended!

Ga
Review №92

These guys have always treated me well and have taken care of multiple vehicles from my fiancee and I. Theyre always looking out for not only the well being of the car, but the owner as well. Jimmy and Miguel constantly work together to stay in contact with you while your car is in their shop. Carfix also has a pretty quick turnaround and the loaners just adds to the convenience of dropping off your vehicle while they service it. Hell, even Tyson in the shop is easy and great to talk to about vehicles and their shop bays reflect the pride those guys have in their work. Just a solid bunch of folks at Carfix that certainly have my business -- and thats coming from a Service Manager at a large dealership.Thanks as always, yall!

Ch
Review №93

You should have my name I pay with a credit card unless your employees put the money in their pocket. Anyhow no worries. You got me one time we dont have to worry about the next time. Have a good day and try not to overcharge your customers. Thanks again, Charles

Ch
Review №94

Great staff and great customer service. They were able to fix our car within hours of diagnosing the problem which was really amazing because e had a long road trip planned that night. They go out of their way to make sure their customers are happy!

To
Review №95

It is always a pleasure to do business with the people at CarFix. The work they do is do is second only to the way they treat me as a customer. I’m a very satisfied 6 year customer!

Am
Review №96

I highly recommend their services! They discussed the scope of work prior to starting the service, kept me informed of status and did only what was necessary in an honest and straightforward way. I’m impressed by the owner Mike Allen and his team - they are honest, courteous, professional and knowledgeable. Thank you for providing exceptional service in our area. The convenience of having my vehicle picked up/dropped off was an invaluable help to me and my busy schedule!

Je
Review №97

I have bought all of my tires here as well as had other work done on my van... Friendly service and wonderful place to go if you have children. I was completely shocked to find anytime you need work done on your vehicle they will actually give you a car to drive for the day... Not only that but they actually have a minivan for those with children... To top it all off that do not even charge you for the service, they only ask that you fill the gas tank up to where it was when you picked it up. Ill also add that I appreciate their support of the second amendment on the door 😉😉😉 #merica

ka
Review №98

I was welcomed by professional gentleman who was very knowledgeable and kind. The facility was clean and specious and supported by free wireless internet service, which allowed me to continue work.I also received discount end up saving $30. I recommend this place to all people who needs car repairs.Kathrine from Garner, NC

Ne
Review №99

I love Jimmy! He is such a sweetheart! A great place if you ever need anything fixed or looked at for your car! Thanks guys!

Di
Review №100

Price was very reasonable for a synthetic oil change and tire rotation. Employees were knowledgeable and friendly. And the waiting area was clean with books to read, water and snacks. Would definitely recommend Carfix to my friends and family.

Information
47 Photos
100 Comments
4.7 Rating
  • Address:248 Mast Dr, Garner, NC 27529, United States
  • Site:https://carfixautorepair.com/
  • Phone:+1 919-900-6505
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Car service
  • Mechanic
  • Oil change service
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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