Absolutely amazing, friendly and honest people, charges appropriately and services are done right and quickly ( no all day waiting for services to be completed )

I called about a clicking in my steering wheel on my Hyundai Veloster. I knew from reading online exactly what it was. Teesha answered the phone and asked what kind of car I drove, I told her a Hyundai. She knew exactly what it was when I told her my make of car. So I knew right away they knew what they were talking about! Made me comfortable about taking my car to this small family owned shop for the first time. Along with the positive reviews. I gave them a chance and I will definitely recommend them and be back for future issues with my vehicle! Great price too! $194 and done the same day. The Hyundai dealership told me it’d be close to a $500-$750 fix and about 3 days. That’s so ridiculous! So happy I found Quality Auto Repair. I will be back!

They always do a great job! Thank you!

Great service and work. pleasant staff💖

Had a minor electrical error and my dealership was charging an arm & leg for repair. These guys work with me and gave me a fair price as well as excellent service. THANK YOU

Great family owned business that takes care of your needs quickly and efficiently.

They are my main go to. Ive been going to them for about 3 years. They are always honest with me and I never felt as if they were trying to get over

I used quality auto after I was told at another shop to come pick my car up there was nothing they could do for me after they had it a week so after the want to be Machanic told me to come get my car I called lots of shop in gaston area but know one would help so I took one more chance and called quality auto and they assured me that they could do it so I took it there and the next week they were good as there WORD and let me know on Tuesday that there were two main bolts also missing out of my motor and that they could also fix the broke bolts also it was a fair price and I was treated equal and felt that they were honest God fearing people that knows how to run a business I would recommend this mechanic to any one wanting the job done right thanks quality auto yall are a life saver and a blessing David Hullender sincerely

Honest and no surprises about cost they let u know up front.

Friendly, not pushy, very legitimate. Would recommend.

Great service, great prices. I highly recommend Quality Auto repair. Also thank you Marc Cooper for the excellent job on repairing my car. I am definitely happy with the repairs to my car.

Very family friendly and organized! Comfortable sitting area.

Great place to go for auto repair service. Family owned business. Friendly atmosphere. Veteran owned and operated.

Great service, Great People, Affordable Quality Care! This is the greatest auto repair shop in North Carolina. Since moving to the area a few years ago, I found Bob and Teeshas family business to be the greatest there is.They are honest, friendly, and will take great care of your vehicle! Only one of our previous vehicles had a gasket replacement that didnt seat 100% but Bob and his team took care of it without any questions. They re-installed the gasket with a better seat/seal and got the car back to us in less than an hour. This is customer service! We dont look for perfection, but that a business takes care of their customers and provides a great customer experience. #lifetime customer

GREAT PEOPLE. GREAT SERVICE. GOOD PRICE.I Checked several places before I got my car fixed here. And I was very satisfied with the service and price. Definitely will be back.

Theyre courteous and professional. Vehicle is ready when promised AND they explain the repairs! HIGHLY RECOMMENDED 🏆

Our family has been using Quality Auto Repair since they opened. We will never go anyplace else. Bob, the owner can fix about anything I have seen and he does the work in a timely manner. They treat everybody the same and never overcharge on our bills. I would be perfectly OK to let my children or wife take their cars to him and never worry that what he is saying is actually what they need to fix. I would give this business 10 stars if I could. Try them, you wont be sorry.

This business makes me feel like family! Everyone is courtesy, kind and thoughtful. Quickest oil change I have ever received... seriously! Very thorough. Affordable prices too! Glad that Quality Auto Repair is in our neighborhood!

I purchased a car from them in February 2020 the car was a Acura Mdx. Mrs teesha sold me a black Acura MDX with a bad transmission that almost caused myself and my husband to get in several accidents all of this occurred within the same day of me purchasing the car they sold me a lemon I believe they are scammers and they are not the Christian people they claim to be I met teesha on fb so I dont recommend them to anybody for sales or repairs.

Great people who do awesome work. They were able to fit me in to their schedule in a pinch and got me back on my way. I highly recommend the folks at Quality Auto for all your service needs!!

Bob is a good scammer. Ripped me off 3 times last year and my mother as well. We both had BMW’s that kept breaking after his repairs. The third repair which cost me about 1200 was for the rear diff. I found out he never even changed it. He threw a sheet of dirty foot paper in my floorboard leaving me to believe he repaired it. I was right the whole time, it was a wheel bearing. Bob charged my mom 1200 to replace her coils we called around and found out it was a $300 job at most. It’s okay though they have a Bible sitting in the lobby to make you feel like they are a good company and you won’t get scammed. One more thing. He broke a cooling component in my car while making a repair and made me pay for something he admitted to break. Most of the reviews on here are fabricated to make them look good. I am a huge advocate of good businesses so trust me even though they are “5 stars” don’t go as deep as I did to get scammed.

I have never had a better experience. Awesome customer service. My oil was changed and my key fob battery replaced in 45 minutes and paid a reasonable amount. This will definitely be my go to place for service needs.

The people was honest and nice. I would recommend it someone

I love coming here. My car is my baby and to me they treat me like family and my car like their own. Fair pricing and friendly FAST service! Thank you guys for all your help !!

Their service is great and their prices are excellent. I highly recommend Quality Auto Repair.

They are honest and fair people who do quality work! Wouldnt take our cars anywhere else!

Received a coupon in the mail for a free oil change, when I moved to Gastonia. Was quickly scheduled when I called. When I arrived, I was greeted by friendly staff and my truck was taken to the bay within 5 minutes. 10 minutes later, I received my keys and was on my way! I will definitely be using Quality Auto Repair for all of my future oil changes.

Very friendly and honest place.

I have used Quality Auto care for the last several years. I must say they are the best in Gastonia. Very honest very reasonable price and well qualified to fix any vehicle you have. Bob & Tish are very friendly and always greet you with a smile and positive attitude. They are simply the best. They fix all of my vehicle from Galant, honda, Chevy truck & BMW, they can handle it all.

Tisha is awesome and a great representative for this company. The only shop i will use. Very fasr, friendly, and efficent.

Beautiful service, and customer service. Blessing to everyone there.Thank you

This place is the best. Its tough to find a mechanic that you can trust. Quality Auto Repair is that and more. Very friendly, great prices, quality work. AAA+++

They fit me in right away. Took care of exactly what I needed. Gave me a free quote of other potential problems without coercing me to buy more on the spot. They have free wifi and an area for kids to play. Everything about Quality Auto Repair is high quality.

Great service and price!

Great work and great prices very reasonable

Great customer service. Great place to have car serviced or worked on ..

Wonderful customer service. Definitely will come back for all my car needs.

I always get oil changes here now. Good prices, friendly people, and quick service.

Its a good place to get your car fix

Honest and friendly service. I highly recommend their service.

I love this place Keisha and bob are awesome I mean right off the cuff great customer service and great service theyre honest and have very reasonable prices I wouldnt recommend any other shop seriously this is the place💯💯💯💯💯💯💯💯💯💯

Always great service and great people

Honest, great place to have your vehicle worked on.

People friendly and kids have a play to be occupied while waiting..

Always great service and quality

Great people, honest, never charge extra or try to sell you something. If you dont go here already you should.

Took my truck and got it back same day...knew what the problem was quickly and fixed it....awesome service...will go back a again if any issues occur.

Great place, great folks, good service

Very Knowledgeable

Best ever place

Awesome job.

Honest

Little expensive but very friendly