I wish I remembered the guys name that was working today. He was super nice, helpful and knowledgeable. I will go there again.
The employees are very friendly. Greg gave me a great explanation about my new windshield wipers and he installed it. Highly recommend.
The employee Jeremy was very helpful in helping me get the exact parts I needed.. I would definitely recommend dealing with him if u have any questions!Very smart and kind! 😁
Awesome store, the two guys that helped me find my air filter were awesome, thanks keep up the good work
I had an issue with my passenger blinker not working. Rene Valdez helped me solve the problem. My battery died while I was installing the bulb. Rene even gave me a jumpstart. Excellent service.
This advance auto has very helpful employees. So far they have every part I need. Good hours.
They sold me a battery charger for $100.00 that was no bigger than a cell phone. It started my car that was dead all winter. Let me use a device to determine why my engine light went on and was able to solve the problem. Will ALWAYS be back.
One of the coldest days of the year and Jeremy Megan were incredibly helpful with a dead battery issue. They were fabulous!
I usually get whatever I need for my car from Advance Auto. Their prices tend to be better than other places, and theres usually some kind of deal or promo code to cut the price down further.I especially like that theres always bundles for oil and oil filters.
Employees are helpful and 9 times out of 10 your part is in stock. If it isnt, they can order it and get it in a day or so.
I was trying to find an obscure taillight bulb for our RV (a 1077) with little luck. Tyler found a perfect compatible bulb in 2 minutes, but said it would take 2 days to deliver. It came in one day and worked perfectly. Several other examples of great service too. Thank you!!
Always a great selection but the store seems a little run down and the staff can be hard to find at times. I often see the garbage cans overflowing, which you would think the employees would be taking care of. Other than those two items, the store always has what I need and the hours are convenient.
Knowledgeable, polite and helpful. Thank you !
Best place in the world, Jeff Noah and chris helped me get my car back on the road in a jiffy
Very helpful and fast. Brought the new battery out out it in my car and verified there was power. Quickly took the old one out and put the new one in too. Thanks.
Stopped in the store to ask for a rear blinker light bulb. Store employee was standing out front talking to what appeared to be a vendor. He agonized over walking behind the counter to check for which was the appropriate bulb for my car. When I asked him if they had a screwdriver I could borrow, or if he knew how the light assembly might be accessible to replace the bulb he said he tries to not work on cars. Other stores have code scanners, tools you can borrow and often offer to help without you having to ask. Other stores also have employees who enjoy working on cars, have experience working on cars and often have a positive attitude. I recommend anywhere else.
Everything was good except I got the feeling from the guy who waited on me that I was bothering him.
It would be nice if they had more than 2 “check out” lanes open in the mornings. The line to “check out” gets ridiculously long. Speaking of ridiculousness, they should also have scales for Bulk Hardware at each register. It is pretty stupid to have the cashier leave the register, to then go and “Find” a manager just to the Bulk Hardware on a scale for the cashier and if you’re lucky the cashier won’t forget how much the stuffed weighed before getting back to the register.
The previous review below is incorrect with the facts. First of all does it matter what car this man drives? Second does his age matter? Third, you the customer who ordered the part online, installed the part, used the part but decieded you wanted a different part a time later. There was nothing wrong with the part, it was tested and retested and tested good. You cannot return parts you use and dont want. Only defective parts. Would you buy a used part that someone obviously ran but still charge you full price? I bet your answer is NO. You also called Corporate Headquarters about this and so did many of the stores. They cannot see the part or know of the full situation. Funny thing you opened your mouth and said you were going to make it defective. That is what you did because we have the proof that you took the part apart and tampered with it. Being deceptive is not what a good customer is. Any good Manager would protect the company against someone like you who likes to falsify returns. It is not uncommon to give another stores calls they all work together for the greater good of the company. The other employees are just doing their job and I am glad that you enjoy their service.
Both advance Auto Part stores are Awesome! All the employees always go above and beyond! A different auto sold me parts I didnt need and I went to advanced after and the woman told what to check for and do and what parts were mid grade instead of selling the absolute most expensive that I dont have money for.
Good parts. In stock
Well stocked store! Fabulous customer service!
In stock parts and free install on common purchase parts like batteries.
Service here was marginal. No since of urgency to help the customers.
I walked in and was greeted right away. Noah helped me test my battery and install it right away. Very pleased with the customer service!
Has the parts I need everytime I go there. Great service
Idont know why they cant get their computers synced together!!!
Super duper fast
Had a good experience here. An employee helped me look up a specific part that I needed for my truck and I was able to discuss with him the best way to install. Good service.
Very helpful employee. Quick visit. They had what we were looking for.
Went there to get a burned out taillight replaced and was told they no longer do the labor part. This review is for the Advance Auto on about 13th and Burnham.
Very busy place. Staff was friendly and helpful. Store was clean and shelves were stocked.
Some of the employees there have outstanding part knowledge and are willing to help diagnose a problem the furthest they can. I highly recommend these guys for all of you auto part needs!
Amazing! Very kind. Very quick and easy for car repairs.
Fast, friendly service. They found what I needed quickly and I was on my way.
Went in just to grab some fluids and was very pleased the staff was willing to help me out. I just had surgery and would have struggled with what I needed to do, but the staff was more than happy to help.
Great crew. Always very helpful
Phenomenal Customer Service, Jim helped me with finding what I needed, educated me and was very kind.I will come back for everything I need here.
They dont do code reading anymore, this is something that I really used to appreciate and take advantage of.
Good place for auto-parts. No complains so far.
Effin car parts.... yes
Will not honor emailed discounts and charge 20-25% higher prices then online
Never have gotten wrong Part from them
Have good selection of auto parts on hand...
Knowledgeable staff, reasonable prices.
Very helpful and very nice.
I think they are over priced but most Auto Parts places are but they had everything I needed so it was a one-stop-shop for me
Very good customer service
Okay
Very nice employees that help.
Used to work here.
They were very helpful and even suggested places to look for replacement parts that they didnt have.
Courteous, knowledgeable parts help.
Fast service. Staff is knowledgeable.
Great for online pick ups
Dale is especially helpful.
Always very helpful.
Look for online promo code, order online, save at least 20%. After that, stop at the shop and pick up you order.
Placed an order online to be picked up at store. No one ever picked my order after 12 hours. They sold the last 3 of one of my items and still charged me for it. Never going back to this store. Going to shop elsewhere.
Excellent service
Ummmm its a parts store, not much to say
Not the cleanest
Easy in and out
30 minutes in the store, 20 of which I was standing at counter as employees joked about the restroom and talked on phone, left stuff at counter and ordered online elsewhere, Never going back...
Quality Parts at a fair price
Didnt have the parts I needed.
Helpful employees
Typical auto parts store.
Helpful and knowledgeable
Good service
Lots of car stuff here!
Best
Good
Employee looks right at you doesn’t say anything and walks away
For good service and there are many discounts
Yeet