Purchased my first AR from Reed this morning. Store was clean, guns well displayed and organized. Staff was friendly, personable, and answered all my questions. The weapon I bought was actually cheaper than advertised on their website, which is always a plus. Going to Cabelas, Sportsmans or Bass Pro you will get the selection, but not the pricing or customer service given here at Reed. Excellent experience.
Love this place. They always take the time to explain everything to you. Great family owned business. Keep up the good work gentlemen
Kicked me out for not wearing a mask. Went somewhere else and spent over a thousand. Ill never set foot in there again, cowards. Just look how they respond to less than favorable reviews. Name calling and rude. Awesome.
I recently went in and bought a 6.5 creedmore savage axis. Say what you want about the gun, but it is accurate and shoots wonderful. These guys were amazing, not just because I really like the gun. They were knowledgeable, fair and treated me like a person when I walked through the door. I will return to this store for ammunition and any future firearms. Thank you for a great experience.
Purchased my fist gun from here. The guys here are sweet. Some random guy was trying to show me his gun in the store but the workers were safe and ended that immediately by taking his gun and setting it aside until he left (he got it back of course). Great customer service and the process was smooth and quick.
Great experience Picked up an Uberti Remington 1875 Outlaw(gorgeous) It was shipped over night air from Dixie Gun Works and I was able to go in the following day and complete the transfer. Quickly Excellent service
When I move to a new place, I like to do my research and seek out the shop I will be supporting and frequenting. Suffice it to say, this place will definitely not be it. I have been in the weapons field for many years as Active Duty, a Private Military Contractor, and as a DoD civilian; needless to say I am familiar with the firearm buying process and have frequented many prior shops. First, although Ive never encountered it before, I do not mind the ID required to look at a product. But after providing 2 forms of ID one of which was a Vet ID, the person insisted he needed my Drivers License for who knows what, even though there is more info provided on the Vet ID. Ok, its a first, but fine. Then while I am looking at a weapon, and request a magazine (which wasnt readily available, another 1st) to better ascertain the grip and mag release, I was responded to blankly: its in the back. Really, too much work for you huh guy? Terrible customer service, 0 stars if I could. Oh and their transfer fee is laughable its almost 3x more than the neighboring shops.
My husband and I are usually here one to two times a month and have never been disappointed. Matt goes above and beyond for his customers and I cant say enough great things about everyone that works here.
Best gun store in the east valley. Never felt bad asking questions here, they’re always happy to help new and experienced gun owners.plus they don’t price gouge like some other places.
The gentlemen at reed Firearms are amazing. Extremely helpful, kind and knowledgeable. I will continue to go out of my way to work with Reed Firearms!
The gentlemen here were very knowledgeable, helpful and friendly. I would feel confident buying any firearm from them based on their genuine reviews and experience with the weapons they sell and represent. Im really happy with my purchase and plan to return if I have any more gun related questions or needs :)
I purchased a firearm and a few other accessories from Reed Firearms. Although I am a retired LEO, I am by no means a gun expert. I know different brands and how to fire one. Thats about it. They were patient, polite, knowledgeable, and answered all of my questions. I have been to many gun stores in different states and this is the friendliest one I have ever been to. I highly recommend them.
My friend recommended me to come here last year, and I’ve been coming back ever since!I love coming here to purchase my firearms. Matt, the store owner, is awesome, very knowledgeable, and super helpful.Customer service is above and beyond than my expectations, very responsive via text/phone. He has helped me with special orders and provided follow ups from the suppliers until my product has arrived. (That’s what I call service!)Depending on the item, if they don’t have it in stock, he’ll notify you when it comes in on a shipment or he’ll place an order for you.I highly recommend shopping at Reed Firearms!
First off a moment to remember all that fought and paid the ultimate sacrifice so we can enjoy what we have today ....Second God Bless America. This is a very fine place to shop everyone is very calm knowledgeable and respectful. They have a variety and range depending on what you want. I left very satisfied with two extremely well manufactured firearms.Very satisfied and I will be coming here for my All my Armory needs. REED FIREARMS Five stars no BS just guns you guys are OutF&$standing
Shxt customer service. I asked to see a fire arm and the guy started acting all scared and threatened making excuses as to why he couldn’t show me it. Junk place. Junk people running this shxt show. Take your money into a place that is actually worth it and they respect you like Arizona Fire Arms or Guns Etc. Or Pistol Parlor. All these gun shops have better inventory and prices than this joke of a “gun shop”.
Excellent customer service, did most of the transaction over the phone and e-mail. When I arrived for the last part it was super fast and easy. They communicated extremely well. Would highly recommend them. Love supporting family owned operations over these big box places.
Family owned and very respectable, I have sold and bought weapons at this location and have always been treated with respect. Having been a 2 tour Vietnam veteran I appreciate that. They really go out of their way to make sure that youre happy. Highly recommend.
I strongly recommend this establishment. I’ve been helped by the whole family on several occasions; great people and very knowledgeable. I’m fairly new to rifles and Matt has walked me through the process from start to finish. Thanks again guys, I’ll see you soon!
Just bought a pistol from them. They were very knowledgeable and took the time to make sure we knew how it functioned and all the safety functionality. They also helped with recommendations of ranges and instructors on gun use and safety. They were both very friendly and answered all our questions. I highly recommend them if you need to buy a firearm
I have purchased several weapons from Matt. He has always been helpful, courteous and very informative. His prices are very reasonable and competitive even from on-line stores. He will continue to get my business and I highly recommend him.
If you are looking for a gun, this is the place to go great people . Answers any questions you have, service is excellent and prices are great! Matt’s the best! They sell everything ammo holsters etc.. if you don’t like waiting 1hr at Bass pro shop or sportsman, go to Reed Firearms.Thank you guysNoel Martin
Great store. I changed my review just because I believe in supporting small business. But I disagree strongly on what the owner responded back with. Anyways enjoy the 5 star review. I support Gilbert so I I support you.
This is a great shop! Matt and his wife took great care of me when I went in to purchase my firearm. I would absolutely go back and do more business with them along with recommending my friends to this shop.
I came here for my first firearm purchase and Matt went above and beyond to accommodate my needs! He was extremely patient with me and helped thoroughly explain the ins and outs of my purchase. The shop has a very small and cozy feel to it with great choices to chose from, and I would definitely 100% recommend coming here for a purchase!Id say give this man a raise, but hes already the owner. Thanks Matt!
Went to Reeds recently during these strange times and they were awesome. Picked up a new Glock and some ammo and I was thankful to see they were not price gouging like other stores in the Phoenix metro area. Very trustworthy source for firearms and ammo! Will for sure be back when thing settle to pick up some more items. Thank you!
If zero stars was available it is more fitting. We went here because of all the good reviews. Maybe those were before when customers mattered. Worst service I have ever experienced. Took my older mother to look at a hand gun. Was told she can not even look at it without a $50 non refundable deposit and a full background check. I explained we wanted to make sure she could pull the slide back due to different guns and her arthritis, remember shes getting older. I will be certain to tell everyone I know how deplorable the customer service was. Supply and demand during a pandemic is one thing, but come on.
Was a bit unsure what to buy. They answered all my questions, even the dumb ones. Help me secure the right gun for my personal protection and made the process as quick and painless as possible during very uncertain times.
Im a little biased but def my favorite shop :)
2nd time been here, great place to buy. . Always so helpful and great service
Awesome service, had many questions about buying and using firearms. they were patient with us and treated us great. highly recommend these guys, wouldnt go to any other place.
I had a horrible experience at Sportsmans Warehouse where I waited for 4 hours and then they closed the counter for the night when i was one person away from picking up 2 guns I already paid for. I decided I didnt want to wait 4 hours again and didnt want to give them my business so I got a refund and decided to check the local gun stores.Enter my experience with Reed Firearms. I enetered around noon and was greeted by 2 employees upon entering. Both were helpful and nice. I found a firearm I wanted and also asked if they had some 9mm ammo which I havent been able to fimd anywhere. One of the employees had me fill out the background check answered all of my questions and was very helpful. Once paperwork was started I was out within 15-20 mins, and they were able to supply me with 100 rounds of 9mm that was not ridiculously priced. I am a very happy customer and I will definetly shop from them again and wish that I supported this local business sooner.
Good people. Knowledgeable and helpful. Had some things that others don’t seem to have anymore as well.
Very informative and listens well to what your looking for. Had a hard time finding the right case for my Ruger SR40. Went to bigger stores and had no luck. Matt was able to show a good affordable case which was exactly what I was looking for. Recommend this spot for a good buying experience. He’s got good deals on different guns too.
Outstanding service. Very knowledgeable and made my buying experience very easy. First firearm purchase and Matt answered all my questions. Will definitely be a return customer.
Love working with Matt and Reed Firearms!!! He’s honest, reliable and overall a great guy. I’ll continue to give him my business on future purchases. I would recommend anyone to Reed Firearms!!!
Matt and family opened up near me a year and or so ago and they have been my go to since. Its very apparent that this is a business built upon passion and the customer service reflects it.I would highly recommend Reed to beginners and pros alike.
Very patient and knowledgeable. My visit, first time, was on a Wednesday around July 3rd. I would definitely visit again and buy from Reed Firearms. As it turns out Wednesday is a slow day at the store. I came about 10:30 and left at noon. Matt showed extreme patience with a beginner (me) and answered every question in understandable terms. He pushed nothing at me except his knowledge. I enjoyed the family dog and Mother as well.
We’ve bought every gun from Matt! He’s the best in town. Awesome customer service and great selection. We are forever clients.
Matt at Reed Firearms was amazing! He was so friendly, knowledgeable and responsive. I felt like a very valued customer at ever step in the process.
Great Customer service and Matt knows his guns! This is my first time purchasing from Reed Firearms and wont be my last. I would definitely recommend them to a friend, I know they will be treated right...thank you!
Reed Firearms is the place to go, great service and friendly people! Very knowledgeable and helpful! Highly Recommend!
Loved it. Extremely friendly and professional. They had an adorable dog behind the counter that came to greet you when you walk in. (It greeted me from behind the counter) Had a great selection and had a free patch for my patch collection! They have high quality guns and equipment. 11/10 customer service 9/10 friendliness 10/10 product quality.
Husband and wife owned. Went it, super nice, knowledgeable, friendly, and had exactly what I was looking for. Their pricing is very competitive . So happy with my purchase.
Great customer service. Girlfriend and I went in for specific handgun. We were just a bit late, store was busy and last one was purchased just before we arrived. They told us they could take our info and give us a call when they had in stock. We thought ok, but didnt expect a call for few weeks if at all.. That same day they called as promised and we had our purchase that eve before close. Find another shop doing that especially during height of crazy pandemic times . And no price guaging. Heading back for next purchase for sure.
Matt is friendly and knowledgeable and takes the time to answer your questions. We love this shop and have returned many times - We refer our friends here as well!
Matt is top notch, he can’t control what was built and what is new in a box, but if something does happen do to a manufacturer issue? He is on it and very driven to make his customer happy unlike others that tell you (whelp you have to contact the manufacturer and send it in) Matt understands that nobody wants to deal with this by themselves and has great contacts and resources to quickly resolve any issue, I have purchased a dozen firearms this year and will continue to do business with reed firearms, he is fair with very fair prices, unfortunately I just come across his business and was unaware of him but now that I do and know of him I will definitely buy from him again, check his online store out also, good people
We have dealt with them twice and I could not imagine going to another shop. Matt is nice, professional and has the patience of a saint. They have amazing sales and wonderful customer service! Thank you for such a wonderful experience
This has been my go to place for along time, even before the store opened up. Friendly, great customer service and great prices.
I like this place, Matt is very knowledgeable about guns and he’s so helpfull. As a first time gun owner he explain and make sure that i will get the right gun for me. It only takes couple of minutes to do all the paper works and backround check. Price are also reasonable too, so i’m very pleased. Thanks
Matt was awesome. I knew what firearm I wanted coming in but it was a special order item. Unable to hold or see it, Matt still answered every one of my questions about it. He was patient and easygoing. He also allowed me to hold and compare different handguns so I could get an idea of how things might feel and aim. After we ordered the item, Matt assured me I would love my new EDC and he was right. I couldnt be happier. Ill definitely be using Reed Firearm again for any future purchases.
Ive purchased several firearms from Reeds firearms. The service has always been excellent, friendly, and timely. Its not a big shop but youre cared for directly by the owner and he has a fairly good selection on hand, and of course the ability to order whenever you want. The pricing structure is also excellent usually about the same as online if you include the FFL receiving charges. I highly recommend this great little gun shop.
Very helpful staff. Would recommend to anyone thinking about coming in
I cant say enough good about these guys! Very welcoming and helpfull with all of my questions. Matt and brian are both Extremely knowledgable on many different weapons and take the time to explain anything you ask. I will make the 45 minute drive again for the professionalism they provide. I highly recomend this gun shop. Stop in and check em out!
Very knowledgeable and friendly family! Great selection and great prices.
Recently moved to the area & was looking for a reliable FFL/shop, Matt was welcoming & responsive. Even with the chaos the pandemic has created, He was on top of my order the entire time. I would defenitly recomend Reed Firearms.
Having heard about this shop from a friend, I decided to make the drive from Southern Arizona to check it out. So glad I did. The level of knowledge along with the personal service made it worth the trip. I was in the market for a new firearm, but not quite sure what I wanted to get. Matt took the time to explain the pluses and minuses of each weapon I was considering. There was no doubt in my mind that I made the right decision. With numerous locations of firearm dealers to choose from, you wont go wrong by making this your shop of choice.
Customer service was very bad. We are happy to follow the rules but the attitude was super bad. It’s all about the attitude.
Stellar place for great service and firearms! Extremely nice, helpful and knowledgeable. Will be buying all my guns and accessories from reed. Can’t beat the prices. I recommend everyone try this place out, just see what it’s all about.
Matt and his staff are very professional. I have purchased 2 pistols from Matt in the last 90 days, mainly because of his knowledge of firearms and competitive pricing.01/17/2019. Traded a firearm that I did not use much for one that I was better suited for. Matt more than treated me fairly on my trade-in and helped orientate me on the new one. Excellent service after the sale. I will purchase all my future firearms from Matt/Reed Firearms.
Ive been buying firearms for the past 10 years starting when I was 14 and I have never had a more pleasureable experience while purchasing a gun. Matt is very knowledgeable and personable with an obvious passion for all things second amendment, and for his business. I will definitely continue to buy from Reed Firearms and would recommend them to anyone, new to or experienced with purchasing firearms.
First time coming to this shop. I’ve been in literally DOZENS of shops. The friendliness and service was HORRIBLE! In 20 years, I’ve never been asked for my ID to just hold a gun from the cabinet. Then, when testing the action of a Walther .22, was yelled at from behind the counter not to dry fire it! Again, never heard of such a thing.The Walther website says this, “Yes, it is safe to dry-fire your P22. Just snap the safety in its downward position and dry-fire away. The firing pin will not touch the breech, or a live round will be set off. Try to do your dry-firing without a live round in the chamber.”Maybe you guys should know what you’re selling before you yell at your customers.I was really motivated to pick up a new 9mm and a .22 pistol today, just have to take my business somewhere else today!
Reed firearms is the best gun shop ever. Matt is extremely knowledgeable with everything and treats you with the greatest respect. When you enter you are immediately greeted with a smile and a handshake making you feel right at home. I was never pressured to buy and the prices are extremely low. Matt is outright honest and doesnt price gouge like other places because he deeply cares about his customers. Matt may not have the largest of inventory but is always willing to do what he can to find what you are looking for. If your looking for anything firearm related this should be your one and only stop. I really wish all businesses were run like this one. Thanks Matt for all the great deals and I will be seeing you again soon!
Matts cool. Like, super cool.Ice cold.Bought my first handgun with Reed Firearms and the staff really do take their time to answer any questions you have. Matt is a walking encyclopedia whos capable of helping new and veteran owners alike.
Hands down the best firearm purchasing experience you can have. First off, prices are unbeatable right off the bat - no need to attempt negotiations, its already lower than anyone or at least the same as. Second, this guy has spent hours consulting with me and my friends about options and models and so forth. The service couldnt be better, the guy is incredibly knowledgeable, products are often in stock or quickly ordered. No reason to do business anywhere else.
Reeds Firearms is my new go to place! The staff is super knowledgeable, friendly, and respectful no matter if it’s your first firearm purchase or your 50th. They have a large selection of pistols, AR’s, Shotguns and hunting rifles. I will definitely be back to see the guys in the near future! Thanks for helping me get into the AR world, looking forward to doing business again.
Great staff very knowledgeable took me about 5 to 10 minutes to decide what I wanted thanks to the staff for helping me out. Will be back again for sure
Purchased my first firearm from Matt. Super helpful in helping me find the weapon I wanted and I ended up purchasing a used G43. Great price and love the fact hes right down the street in case I need something. Highly recommend!
This was the best experience I could have asked for buying a gun. Matt was amazing, helpful and answered any and all questions. I’m very happy with my purchase and will definitely be returning here from now on.
Have been doing business with Reed Firearms for many years, and keep coming back. They have above and beyond firearm and legal knowledge, great products, and the best prices around. I have sent many friends and family members to Reed Firearms for their firearm and accessory purchases and they have become repeat customers. Best dealer around!!!
Everyone was nice n polite n fast service n i would recommend it to family n friends
Reed Firearms is the BEST place to purchase a firearm. Matt is extremely knowledgeable!
Excellent customer service, prices, and follow-through. Extremely knowledgeable and friendly staff. I now buy all my guns and ammo through Reed Firearms because I get a better experience than anywhere else and its significantly cheaper!
Matt and his team are the best and the most knowledgeable of all the stores I have been to. This store is much different than the others. Matt takes the time to explain things, and is very patient/ friendly. I bought a rifle, a hand gun, and have been back several times for other things. Matt even did an install for me. Sometimes I just call with questions. Each time I learn more. This is my go to store and if they dont have something they can easily order it and give you status updates on orders.
First time here, went in got what I needed, good prices, excellent service, has become my new to go place
This place was straight out not helpful at all walked in there ready to buy something I dont know much about guns but you will think the people that works there will be a little more helpful and willing to sell and take a few minutes to show you some of the guns.I will never go back there ...
I stopped by to purchase a hand gun. He is good people, low overhead means low prices. this is the first and last stop when buying a gun and ammo. if you need something ordered he will find it and offer a great price!
Very helpful and informative! 🔫 🇺🇸 🐱Been around the Area for a few Years and finally Settled in. Passed by this place 1000s of times and never realized the Shop Was Sandwiched between an ARCADE and Restaurant... Like whats more Patriotic than that???...Perfect Little Synopsis of America,and They answered every one of my questions from how and why we use polymers, Chrome plating, costs vs versatility, personal customizations like a PINK PISTOL GRIP and the process of obtaining said safety equipment.Was great experience, any questions, concerns, insights, or just plain curious...Go to them, great help for a beginner.=^-^= 🌈 The more you know 🐱[Edit(2mins later)]Owner said it wasnt showing up on google maps... Pretty, clean, and everything New.Smells like Freedom and Equality :)Check it out, exercise your constitutional rights to the fullest capacity...Protect your family and whats yours ❤
Reed Firearms is great! Pricing cant be beat and you get a great personable experience. My girlfriend and I now get all our guns and ammo here. Dont let the residential base business scare you away these guys are knowledgeable and very professional. A+ in my book!!
First the comments with complaints shouldnt make you not want to come here... one was for 10 bucks, the other was a manufacturer issue not a store issue, and the other had a background issue and the store couldnt hold a firearm for 5 days. This is a great small business and is worth stopping by! The prices are very reasonable. Matt is very knowledgeable and can explain everything well! Ive been in and out of here the past week making purchases and will continue to do so if I need anything else.
Great experience! They had my online order ready within 24 hours, background check took 5 mins. Great gun and free Reeds patch. Also gave me a good deal for 500 rounds of 9mm.
I was lucky to find Matt at Reed Firearms. I toured all the major retailers looking for the best deal and kept getting disappointed. Stumbled across an ad on the internet which lead me to Matts living room. A quick background check and I was out the door with the rifle I wanted, new mag, and ammo all together less than the price of just the rifle anywhere else. I will be calling Reed Firearms before I drive to another store for any future purchases. Thanks again Matt 👍
Found exactly what I wanted. Great prices and excellent customer service. Matt is a great dude! Will definitely be going back to buy more guns!
I was in the market for a specialty gun, not only was the staff knowledgeable, they were able to find what I was looking for at a great price. I love working with good honest people! My husband and I are now repeat customers.Thanks!
Ive been shopping with Reed Firearms for a few years now. The prices are great and the service is excellent. Highly recommend.
Highly recommend. Matt had patience with my several emails, what I was looking to spend on the pistol of interest, and my busy schedule. He worked with me on all accounts. Returned emails and answered all questions in timely manner, rearranged his schedule to meet with me, and even honored a sale price which was no longer on sale. The whole process was quick and easy. He even offered further assistance with finding ammo for another caliber with which I am having difficulty. Dont pass em up with out checking em out first.
Just had the pleasure of making a purchase at Reed Firearms. Great experience! Very helpful in allowing me to see several choices at once and recommended a great blackhawk holster. Another customer was there also and Matt did a great job balancing both interactions and didnt miss a beat. Highly recommended!
Always the best prices. Very friendly and knowledgeable. Definitely recommend for your next gun purchase.
Matt was absolutely great! He was knowledgeable, professional, and took his time to answer all my questions. I will definitely be a return customer!
Bought my first firearm here. The guys were professional, polite, and super helpful. I will definitely be back and I would recommend this shop to anyone.
Wow! What a great experience. Plenty of stock on hand and willing to help you when you are not sure. Always available to answer your questions and keep you in the know. I have read a lot of five star service from many but you have to stop by and try them, or just order on line for stuff!!! This place is great and would highly recommend .
Great place to buy your stuff. Very knowledgeable. Ive purchased multiple firearms with accessories from Matt. Hes very thorough in his explanations on care and use.
A+ service. Very kind people and explained everything so that a gun newbie can understand. I highly recommend this store.
Matt is awesome! I have been purchasing from him for 3 years and he is superior in his knowledge of what you need and your budget, you would go wrong by NOT stopping in to see Matt, superior customer service and he is always there for everyone, he and his staff treats you more like family, once you meet Matt youll find a friend for life 😉
Reed firearms is the only place me and my boyfriend will buy our weapons and ammunition from now on. The service is impeccable, the prices are amazing, and why wouldnt you support local small business! I recommend Reeds to anyone looking to buy a firearm! :-)
Matt is awesome and a fun and knowledgeable guy to talk to. Very personable gun shop with fair prices.
I like the people here they sold me a nice hkp30sk for a good price. Give them your money they will treat you well. they have a used section as well just so you know prices seemed good.
I have purchased a few guns from Matt, and this is hands down the best place to go. My last purchase was a new AR and Matt took the time to go over a few different ones, explain certain features, the breakdown process, etc. I would highly recommend Reed Firearms-its the only place I buy from.
Friendly knowledgeable staff. I have been shopping here for years. I wouldnt go anyplace else.