The company needs to look into keeping work, work and personal life, personal. Claiming to be a ‘family’ owned and operated company yet still conducting themselves as if they have no merit or morals. Choose who you do business with and choose a company that values family and ethics! Not one that is perceived to pride themselves on lying and deception.
Horrible experience! Dont waste your money! Repairs didnt work, lost over $400 then they still wanted $198 more...then asked for over $1000 when first repairs failed. Repair guys are super rude. Honestly shameful business. Not even registered with BBB. Dont do it!They said they would refund my money after about 10 emails and 2 hours of my time explaining why I was so upset. I changed for 1 star to 3 stars. Thank you Gorden. Hopefully Ill get the refund.
Best in their industry, hands down . They go above and beyond. I have been dealing with this industry for years for commercial restaurant repairs, and this company stands far above their competitors.
Horrible business experience. A lot of back and forth with no real resolution. This company had a chance to be something great. Not sure what they need but a start would be to get new people running their operations/business.
Our company partners with Windy City, a great company with a very skilled team. Highly Recommended.
Shady business operations. In our world today you can shop for services like they offer and I wouldn’t use this place if you knew what really goes down in house.
I would highly recommend Windy City Restaurant Equipment Repair to anyone. They strive to do a great job making you feel like a person and not a number; Im comfortable, confident and happy when Im around these guys. Josh and Joel have such great energy and the ability to put a smile on your face no matter how stressed you are. Ive worked with them on multiple occasions and they make you feel like family; building long lasting relationships and providing quality repairs that last.
Fast service, professional, and high quality repair work delivered. They document everything so there is no question about what was done or why.
This company was going to be a preferred company of mine but unfortunately they do not care about the customer or communication with them.
Great customer service, very knowledgeable staff and technicians! These guys are the best in the business
Great company across the board!!! Would highly recommend WCE to anyone.
Nice guys.