Excellent Service, Impeccable and flawless products. From the footboards, heel/toe shifter, brake arm and saddle latches. I inspected every part to the tee and the machining was insanely perfect. Kathy made ordering my parts flawless. Had the wrong color delivered on one of the foot pegs, called Kathy and a tracking number was emailed to me within hrs. My part came in before I even sent the other one back. Will order again in the future and will highly recommend.
I cannot say how much I am happy today....I received the 1st piece, my grips from PRECISION BILLET, that inspired me to airbrush my own bike ...when I saw the marbled red and the silver crosses on these grips.. I just fell in love with them and they are the ones that inspired me to do a gothic style airbrush painting on my FLHX...so I started by painting the back and created that same marbled red behind a gothic widow...it was love at 1st sight with the floorboards and all the remaining PRÉCISION BILLET...wow!!! masterchief pieces!!!! .... I want to say a huge thank you to all PB TEAM and special thanks to Kathy and Ryan...You made my dreams come through.. I feel so proud driving my bike and hope I can go visit you guys one day....take care and GOD BLESS YOU ALL...THANK YOU so much!Kathy you were more than kind and patient...you treated me like family! Thank you aso much for your generosity and kindness.Sylvie 🙏🥰🙋♀️
I just wanted to send a big thank you to Kathy and the Precision Billet team for sending me my “dark side derby cover.” It is beautiful. It changes the way the left side looks, radically. I ordered a 3 hole cover, but the cover they sent was 1/2 inch too big. So, I sent it back disappointed. I asked Kathy (who I had been working with) if I sent my original derby cover could they use it to recalibrate and make a custom one for me. Kathy got it organized and they did it, and I love it. It really rocks the left side of my dyna 5 speed. It took a while, but they finally fit me in and never left me hanging. Kathy kept me aware of the process the whole time. It was well worth the wait. The money? Anyone can ride a bike. The point is to look good doing it. And Precision Billet helped me get the look that I wanted. It was well worth the money in my opinion.
WOW! Incredible company incredible people and incredible products! Couldnt be happier! They really went the extra mile to get me the part I needed before my trip to Sturgis 2021! THANKS GANG! YOU ROCK!!!! :)
Awesome buying experience with Kathy’s great communication. Flawless craftsmanship and it all looks great on my bike. Super fast delivery to Canada. Highly recommended!
Team Precision Billet...YOU ROCK! I ventured into unknown territory, trying to buy an amazing gift for my motorcycle enthusiast Hubby. I didn’t even know what a derby cover was 😂 From your kind and quick responses to my many emails, to helping me return and replace my original order for the one he LOVES, your professional customer service and quality product helped me to deliver the PERFECT gift. Thank you for making this so easy.
These guys are amazing. The quality of the products is second to none.. What really sets them apart is the customer service. Lost rubber insert from floorboard sent an email asking about possibility of purchasing a replacement, the team blew me away. Immediately responded to my email, asked for my address and shipped it out to me.. Didnt even charge me.. Best company Ive ever dealt with.. premium products and premium customer service.. wish everyone was as awesome to work with.
This was my second order for a set of nice, custom wheelchair wheels. I wouldnt have purchased a second set if I wasnt completely happy with my first set. Both sets of wheels work wonderfully. I dont go a day without someone commenting on the wheels. Thank you very much!!!
Excellent customer service and knowledgeable.Super customer friendly and quick to respond with any questions or concerns. Highly recommend using Percision Billet for your custom parts.Tony from Arizona
I have bought every darkside component for my 2015 Roadglide. Perfect fit and finish on every piece. Kathy in customer service is very pleasant and helpful. Absolute pleasure to deal with this company. Highly recommend Precision Billet as a whole!
I ordered floorboards that were said to fit a 2019 Ultra Limited. Floorboards folded op would crash into derby cover on one side and painted cover on other side. They sent me spacer and wasn’t enough. Let them know and they never made it right. Can’t use the $500 floorboards. Customer service doesn’t exist
The team at Precision Billet are the real deal! I ordered my spare tire rack and they went way out of their way to complete the order and follow through. Professional and very nice to work with. 5 STARS! Thank you Ryan!
Excellent quality goods and even better customer service. When I ordered the wrong custom part it was replaced at no extra fee to me, no re-stocking fee, no bullshit fee, just yep, no problem the correct part is on its way. The way stuff used to be done. Thanks Ryan.
I built my 2012 road glide using several parts from precision billet . Riding home the shifter came off . The shifter is a two part shifter one part connects to the shaft and the other is the shift arm. The shift arm came off . I nursed it home . The next day I emailed to see if I could buy just the part that came off . Their response was shocking to me . They responded, very promptly I might add that they were regretful what had happen and they would send me out a new shifter. I never expected that kind of service . Bravo! Im sure I can find more karts to out one my bike and will use their products whenever available . Thanks again, Brad Mason