This place had a tremendous amount of pressure on them and they didn’t even know it. It was my friend’s birthday and we decided to get bagels from here. My friend is not one to make a big deal about his birthday, but at the same time he wanted it to be somewhat special. I get that, but I feel like birthdays should be even more special for the one’s that did the birthing. Moms’ did all the heavy lifting that day, while the babies’ just whined the whole time. On birthdays we celebrate a person that doesn’t even remember their birth day. I’m sure all the mommas’ remember that day, most of them probably couldn’t forget it even if they tried. Instead of just getting my friend a gift, I should have got something for his mom too.Regardless of all that, I still wanted him to have a special birthday. House of Bagels was somewhat responsible for setting the tone for the birthday and they did a great job at that. We got our food quickly and the staff was very friendly. It’s as if they already knew it was his birthday or they just treat every customer like it’s their birthday. To make matters better, the bagels were delicious! Bagels at House of Bagels was a great way to start off the birthday.

A decent bagel shop.3 times now I’ve ordered a club sandwich. Upon coming home, no bacon!They really need to train their staff better.

The bagels arent really anything special I guess I was expecting them to taste better I could have just bought bagels from the store they would have tasted better

Toasted pesto bagel with tomato basil cream cheese is to die for. Quick service, fresh bagels, and light airy cream cheese

Very little toppings or cream cheese on anything... Would not recommend.

Friendly Service Great Bagels ! Egg was fluffy bacon crispy and the Jalapeno Cheese bagel was excellent! Hazelnut coffee very good too

Love this place! The new buzzer system not so much. They gave my order to someone else. I had to wait forever and a day! But in the end, delicious!

Lets you go inside, good bagels, not so fearful of customers like Starbucks is next door.

I love this place!!! They have a wide Arrangements of bagels, different spreads, different sandwiches and smoothies!Their staff is very friendly sometimes it gets busy I would have to say in the late morning... but worth the wait I think ♡

Really good service and tasty bagels.

Good crew 👍

Love the food and the owners. They make their own Bagels in house. Super Fresh. Warm chewy good full flavor no gimmicks. The sandwich menu has some good selections on it.For example, the hot ham and cheese uses good quality ham - not the cheap boiled wet ham that a lot of places use.The chicken curry cashew is also really good selection. Mild curry dressing with crunchy cashews added. The flavors and the contrast in crunchy and smooth makes for a very filling and satisfying sandwich.Prices are about what you would expect for a bagel place. Five or six bucks for sandwiches couple bucks for toasted bagel with butter and jam.They also have breakfast sandwiches and you can get your usual bacon and egg bagel sandwich or ham and egg and so forth.It gets very busy on weekend mornings so plan accordingly.

They have excellent pictures and they are very covid safe. Great for for breakfast and lunch.

Fast friendly service FRESH delicious sandwich bagels and more!

Really good spot to eat only complain is the slow serving times

These employees need to be trained on what no means on the directions on the food. I didnt realize we had to put no to cream cheese and no to hummus substitute but also write hummus allergy. If we put we dont want something it doesnt mean to argue with your customer about what that actually means!

Good food, but I do not recommend working here I got yelled at more then any other job. Very stressful environment. On my last day was told to get something from the freezer and boxes fell on me and I got forgot about for 5 to ten minutes I was stuck in there.

Very friendly staff and quality service. Best breakfast spot in Gilroy.

Best bagels in Gilroy!!

Fast service, great quality. They take credit cards, and the tables and chairs look nice and are clean. Go here for bagels if you are in Gilroy!

This place is bomb. The bagels are the absolute best and the service is probably the best Ive gotten anywhere. The employees genuinely look happy and are all incredibly friendly and engaging. I love this place

4.4/5 stars rounded down.Pros:Fast and friendly serviceAffordable and delicious (sandwich bagel is around $5:50 as of 2018)Variety of sandwich and bagel types. Toasted or coldGreat breakfast and lunch food. Makes you feel really happy.Would come here again!Cons:Instead of calling out menu item names when done, they should call out customer names. Can cause confusion.Menu looks a little cluttered.Restrooms a little dirtyThis place will be big in the future. I really liked this place and can’t wait for it to improve when I come back.

Super delicious bagels, ive always experienced fantastic service, friendly people, always hot bagels, we luv the jalapeno bagels with jalapeno shmears, they always accommodate us!!!!

Great bagels but a bit pricey when it comes to the breakfast sandwiches.

Bought a dozen delicious bagels. From my experience the service was fast and very friendly. Everyone had a smile and was willing to help. Will go back and would recommend to others. I have not yet had a bagel sandwich here so cannot comment on that.

Great bagels, jalapeño bagel is my favorite although they are always busy their service is fast and accurate

Loved this place. I recommend. I give this place 5 stars.

Delicious bagels, fast service and great employees

Jacob special great. All food great. Service with a smile coffee very good great place to relax

We have been coming to this place since we moved down to Gilroy. Which has been more than 10 years. It is family owned and the staff is great. They know the customers and what we want. Definitely a place to try.

Nice FAMILY OWNED BUSINESS/WELL PREPARED FRESH FOOD..RESPECT FUL EMPLOYEES

The bagels are nice and fresh. I go for the breakast bagels excellent

Clean, friendly staff & yummy bagels!I love The primavera In my head, that combo was made especially for me! Lol 😋😋😋

I love this place so much. Its been a favorite of mine for about 10 years now. I cant pass through Gilroy without stopping here for a The Works breakfast bagel on wheat bagel. I dont care what time of day it is! I have to have it.

I will start with the one positive thing. The people that work there seem to be nice.I have been in this bagel shop 3 times. I really feel like I have dodge a bullet. Like I had a revolver against my temple with 1 bullet in it, spun the chamber and got lucky as I clicked it off 3 times. Each of the 3 times I entered I noticed a number of things wrong. There are problems in the back area, the prep area, the dining area and the bathrooms. The back area, like the rest of the establishment, is cluttered with needless junk. On one of my lunch breaks I went in and saw ham and cheese sitting outside of the cooler on a cheep rolling cart when I walked in. I stayed for 25 minutes as I ate my bagel and when I left the meet and cheese were still sitting on the same cart. Besides the general mess all over, in the front prep area there are four stacks of bagel baking racks filled with baking sheets. One of the stacks is stuffed with papers calculators, pens, old cups of coffee, and just other random $#!t that shouldnt be there. I then looked around. There is random stacks of papers in ever corner of the prep area, as if they just use any place for an office. Every table in the front area is dirty. The floors are dirty. I wanted some pepper, but there was dried mayo and mustard crusted on the top of the shaker that must have been there for days, weeks or months, NOT hours. The bathroom was the worst. I am a guy, so when we pee we lift the toilet seat so we dont go on the toilet seat. When I lifted the toilet seat there was (new and old) blood stains with pubic hair matted in. I noticed fecal matter had dried and crusted on under the edge of the toilet where the water drains. This thing hadnt been cleaned for months !!! The floor was nasty, and this was the place where the staff comes to use the toilet and wash their hands !!! Even the front sign of this place is run down and pealing off. On my way out I tried to kindly explain these issues and the owner said thank you and walked away. Well I hope I dont die, because I just ate there today and you never know what could happen. If I do not die, I will definitely not risk my fate with another round of Russian Roulette.

Terrible, I saw at least 7 people go before me get there stuff, ended up chvk8ng couple times if my order was being made, they didnt know what my order was, very disappointed today.

Tried the Jacobs special on a jalapeño bagel. Very good, no complaints. Also theirs a Starbucks next door I thought about goin while my bagel was being prepared, didnt have to. House of Bagels fresh brews their own Gourmets Coffees. I got the hazelnut. Service speed was decent, quality of food and coffee was excellent

Great bagel shop with fast and friendly service.

Max & Jillian are so sweet. Great food. Great and tasty

Love their bagels...very friendly service!

It is bussin

Fast. Great prices. Great sandwiches and bagels.

The bagel and cream cheese are really good

Best bagels in town.

The bagels are awesome, its essentially a mom and pop shop, and their prices are fair for the quality of bagel you get.

Good spot! Would be nice for the person taking the orders to rread them to the customers to avoid unpleasant surprises.

Jacobs special is my favorite breakfast bagel sandwich!!!

Nothing plain about this bagel shop. A must when looking for a new breakfast spot.

Its a family owned, love the friendly and fast service

Good bagels but un my last visit, I didnt want a soda but a asked for a cup for just water and they charged me like a regular soda. No good!!!

Not bad for something light. Very quick service, and great bagels.

I have always been a doughnut kind of guy. I always thought bagels were basic. But my girlfriend introduced me to this place and wow! Im a fiend for their honey cream cheese! Im so happy they have tubs of it for sale! I cant get enough! Im eating a bagel as I write this!

Friendly staff and good food.

Great value for the food. More bagel for your Buck here

It an amazing place their bagels are bomb

My favorite place for breakfast! The wait can be a little long but its worth it.

Best bagels in the Gilroy! The jalapeño with their cream cheese is a must.

Great place to get some great bagels

I love how people talk yet they keep going back because their bagels are THE BEST!!!! Beats blazin bagels thats for sure!!!

Excellent bagels and staff

Poor service, the woman who seems to own the place is very rude.

Love this place

Awesome nova lox bagel but rude service

The Works = the bomb!

These bagels are the best

Ok

Delicious!

Poor service.

Very clean and very good food

Delicious the works in jalapeño bagel