I was a first timer buying a suit on a budget for an important interview. Jeanine (apologies if Ive misspelled her name) was extremely helpful both on the phone and in-store! She helped me stay within my $400 budget while still finding me a very satisfactory well-fitting suit, dress shirt, and tie. Since the store didnt carry the charcoal grey I was looking for, she ordered it online for me. All of my questions were answered, even the ones about what kind of dress shirt was most appropriate for the specific profession to which I am applying, and I had an ideal customer service experience. I have no buyers remorse!

Came by to get new clothing for a friend. I think the cuts at jcrew works well for slim figures. very simple, straight-forward styles thats pretty easy to pair.

First time visit to JCrew during Thanksgiving and loved their collection for Mens. I skipped buying from Express this time because the collection was too good, definitely coming here again.

Rude staffWhile much of the staff is good, some are rude making shopping experience unpleasant.Might be the same associate we ran into which other reviewers have commented about being rude. Hope store manager takes action.

Apparently they close their doors when they want, not when posted... Just step in the door at 8:30 pm on May 20th, the girl (Ali) said we are closing at 9 pm. What the heck wrong with these people? Are you really dont want we shop here or what? If you dont want our business then just close the door then. You dont have to tell us what time you are going to close.This place is suck! Is it the way J Crew greeting customer???

Horrible customer service. I found a sweater, at clearance section, with price tag $99. I brought it over to the counter to check the price because the store is advertising additional 50% off on clearances. Without checking the price, the sale clerk told me price as mark, with an attitude like Im annoying her with my stupid question. Disappointed but I still brought the sweater back to put it on the shelf of the clearance section where I found it. I used to work at retails and I know its just a courtesy a customer can do just to feel like youre a nice customer, thats all. The same clerk who didnt want to check the price for me, yelled out to me from across the store if I could find a hanger for the sweater, as though I worked for her. Excuses me, Jcrew does not pay me to keep its stores open. Its the other way around. This is THE LAST TIME I visit this store.

Mrs. wanted to go to the outlet mall, I didnt understand what an outlet mall was, then we went into J Crew and I found clothes Id wanted but at a fraction of the cost. This is awesome.

Great selection of clothing, cheerful and helpful staff. Reasonable prices too.

Such a shame they dont sell quality clothing, and consumers probably think they are getting J.crew store quality. Regardless, its overpriced, low quality clothes. You re better off at TJMAXX.

Rarely is this store filled, but one of the more pleasant shopping experiences.

Very nice clothes, expensive but good quality!

Typical J Crew, expect for some seriously poor customer service (from more than one employee, too). Just left after waiting in line for 5 minutes at one register, only to be told that we needed to join another line because we werent in an actual line (along with several other shoppers)... That would have been nice to know prior to then. Taking our $ elsewhere. Skip this location, associates there are awful.

One of the women associate are very rude. Bad service!

Love the clothes and especially princes!!!

Over price to start with.. the 40% off just put them where most stores are

The deals arent that great, and the merchandise tends to be of lesser selection and quality than the normal J Crew sale racks. Ive never left here with anything that I felt awesome about.

Clean store and attentive workers

They offered a scratch coupon and I could get additional 20% off just before the check out!

Less variety