A manager Trisha is very Help Answer when I go in asking about questions she is very knowledgeable I trust her with all my purchases Is staff is awesome too

Foind some best jewelry here especially for special occasions

KAYS IS THE BEST!THE SERVICE IN THE GILROY KAY STORE, AS WELL AS THEIR KNOWLEDGE OF THE PRODUCT IS PHENOMENAL.WHEN VISITING THE STORE I NEVER FEEL PRESURED OR PUSHED TO BUY. EVEN THOUGH I NORMALY WALK OUT WITH SOMETHING THAT IS TOTALLY UNPLAINED ;) I CANT HELP IT WITH ALL THE GREAT DEALS THEY ALWAYS HAVE.I HIGHLY RECOMMED THEM TO ALL MY FRIENDS AND RELATIVES

Trisha and her team are the best! So friendly and low-key.

Very unfriendly staff. Tall lady with red hair was not helpful, I didn’t feel welcomed.

Dropped in for a last minute gift. Amazing staff, friendly conversation. Trisha was enough of a reason for a great review! She helped me every step of the way and provide on point customer service and provided real feedback about possibilities and choices. Ill be back specifically for her everytime I go back now😀 was a beautiful visit

No pressure sales people...friendly and knowledgeable..quickly approved me for a line of credit!

A quiet store with a fairly large collection of jewelry.

Its exactly what you would expect from Kays