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Caliber Collision
178 Delsea Dr S, Glassboro, NJ 08028, United States
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Caliber Collision
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Co
Review №1

Everyone at calibers was extremely nice and professional. They kept me informed with a text message every couple days on the status of my vehicle and what they were doing with it, which was awesome! They worked quick and did an amazing job. I highly recommend them!

Ok
Review №2

Great group of people. Professional, welcoming and caring. Thank you for everything!

Na
Review №3

Only received quote as they were too busy to do any work. Told a 2 month wait but they were very nice and professional.

ra
Review №4

Juan was great to work with. Honestly best auto shop experience I have ever had. Id crash my car again just to experience that type of customer service again. Thanks Juan! Truck looks and drives like its brand new, and was done early.

wi
Review №5

I would like to share that I was very happy with the service everything was on time I will recommend this to all my friends

Er
Review №6

Staff was wonderful.. due to covid/Ida I had to wait for parts but thats understandable. Mike called and let me know what was going on with my vehicle on a weekly basis. I would recommend and use them again.Thank you to all the guys and ladies who worked on my car. I appreciate all that u did.

Mi
Review №7

The whole process from qoute to dealing with insurance to doing repair went smoothly. Josh is a true professional. They work and communicate with the customer.

Vi
Review №8

I highly recommend Caliber Collision for any work that needs to be done. I never had a business keep me informed of the progress of my car repair. Not only did I receive text messages but also phone calls from Scott and Mike informing me of each step of the work being performed. In the past with other collision places I had to bombard them with phone calls to find out what was being done with my car. Caliber is not like that. They truly want the customer to be happy with their repair. When I picked up my car I felt as though I had a new car. The workmanship was outstanding, no signs of an accident. My car looks awesome, they definitely detailed it because I never kept my car that clean. I have already recommended them to several friends and asked my insurance company to make them their go to place for all their customers needs. Thanks again for making me a happy customer!

Ma
Review №9

Front end damage from accident, got started right away. Keep me informed and car looked great. Fixed everything that they camenup against.

Jo
Review №10

Everything was excellent. All work exceeded my expectations. Collision repairs completed ahead of schedule. Every employee I dealt with was knowledgable, respectful and courteous.I will highly recommend Caliber. John Mason

T-
Review №11

Great, knowledgable staff. They really took car of me and did a great job. Even fixed some poor work done by another body shop in the past. Thanks Caliber Collision. Highly recommended.

Vi
Review №12

Very nice place. They are on top of their game. Caliber Collision (CC) makes you feel important. Wonderful people skills. Enterprise is right on location. Quick, easy, so glad I tried CC. You wont be disappointed

Mi
Review №13

My car was hit by someone. Their insurance company uses this company for repairs. I agreed. I was very happy with not only their work but their communication about the repairs. Their ability to leave your rental there and they contact the rental co for you. I actually need some other work done on my daughters vehicle and will be going to them for a quote. If the repairs I had done was under $3000 I pray what I need done is way less therefore affordable for me.

Do
Review №14

A deer ended up hitting my vehicle causing damage to the front drivers side. These guys did a great job of fixing my car and in a timely manner. They kept me updated the entire time. I was hoping to get my car back as quickly as possible. They went above and beyond and were able to get my car back to me within a week.When I picked my car up they not only cleaned the outside but also clean the interior as well. I hope I never get in another accident again but if I do I’ll be sure to bring my car back here

Er
Review №15

I had to bring my work car to the shop to repair the front bumper. I really felt like the process was so quick and seamless. Juan at Caliber kept me up to day with my cars status. My customer service experience with him was excellent!

Br
Review №16

Did a beautiful job restoring my Dodge charger. Like it never even happened. 👌

Na
Review №17

Excellent work and customer service.

Sa
Review №18

I couldn’t be more upset. I went in today 3/9 for a quote. The lady at the desk asked me if I’m going through insurance I replied I’m not sure yet I was told by my insurance to get 3 quotes...she then told me “that’s WRONG” and that is “not true”.... she was extremely argumentative and just miserable. josh was professional and kind and explained everything he was doing while and before doing it.

xM
Review №19

Did great work and communicated well during the whole process. However I had left my rear license plate on the vehicle with custom plate lights installed. The only way the rear plate could have been removed is if they cut the wiring so they tore the plate off the bumper scratching the lights in the process and now the plate looks like it went through a shredder. There was no reason to remove this plate because all the damage was on the front bumper.

Br
Review №20

Caliper Collision provided excellent customer service. Scott was super friendly, checked out the damage to my vehicle, explained what needed to be done, how it would be handled with the insurance and how long it would take. He kept me informed all along the way and retuned my vehicle in pristine condition! Their staff is friendly and professional and I highly recommend them!!

Go
Review №21

For all your vehicle needs this is the place to go.One of the greatest collision center all mechanical problems or issues will be solved quickly and well done.I want to use this platform to big up Michael/ Mike.Well done. Great appreciation to his team as well.People Micheal is the best in professionalism, progress, productivity, authenticity, and the man for all your vehicle needs.Go there...PERIOD.

Sh
Review №22

This place is also. Scott kept me updated on everything that was happening with my car. I would definitely recommend caliber collision. The work on my car was very professional.

Ma
Review №23

Very professional and kept me informed throughout the entire process. Would recommend to anyone who needs work done on their vehicle.

St
Review №24

Mike was awesome! After hitting a deer my insurance company was giving me issues with fixing my truck. Mike went above and beyond to make sure I was satisfied and made sure the insurance company did their part. Mike was amazing!!

Va
Review №25

Work was done in a day and a half. Looks great!

De
Review №26

I recently took my car to Caliber Collision and received excellent service from the day I brought it to the day I picked it up. The office is very clean, and the staff is very welcoming and helpful. I appreciated being kept informed on repairs daily, and they were always available to answer any questions I had. I will definitely be using Caliber Collision for any future needs, because of the quality of repairs and customer service. Thank you!

La
Review №27

Very good so far they estimate my car and told me the price and were very polite They also told me how long it would take to repair. Next week i am dropping it off to get fixed. They fixed my car in 3 days & it was excellent work. Recommend this shop for anyone who needs collision damage repaired.

Ja
Review №28

I had taken my car there after someone damaged it while it was parked. It was recommended by my insurance company. Everyone was courteous and friendly. The work was done on time and even cleaned the inside of my car. Recently I backed into something and the damage wasnt bad enough to report to my insurance. Brought the car by, was immediately assessed in 2 days the part was ordered and installed. Again every person I dealt with was friendly. The work was completed in a timely matter. Car cleaned. I am extremely impressed with their customer service.

La
Review №29

They were very professional and kept me updated every step of the way

ta
Review №30

I brought my car to Caliber Collision at GEICOs request I am so happy they did. I had a fender bender they fixed it in 3 days and did a great job.I have minor repair work I need done and I am definitely bringing it back to Caliber Collision. The office staff were very professional Juan that took me through the process was fantastic.

Ai
Review №31

My cousin crashed into my car in the driveway after she backed up too fast into it.I had just leased the car and it only had 900 miles on it. Since she has an SUV.. it did quite a lot of damage ($4,500 worth)Id like to say that my car is back to looking new ..if not newer!I like how they kept me updatedthroughout the whole process.Even more convenient was that arental car was waiting for me there when I dropped my vehicle off.Thanks guys

Ca
Review №32

After being sideswiped, my car was taken to Caliber Collision in Glassboro for repairs. I was informed every step of the way about what was being done to the car...when they took it apart, when the parts were painted, when it was put back together, when they were waiting for one last door seal from the manufacturer and when it was finished, on time, in spite of the delayed seal. They were professional and the work was first rate. This is the second Caliber Collision I have dealt with and I wouldnt hesitate to return in the future. I just hope I dont have to!

Da
Review №33

Caliber Collision was very professional throughout the entire experience. Kept us completely in the loop with daily text messages regarding our vehicle. The work was done a few days in advance of the initial timeframe of 20 days. Great customer service and quality work. Would highly recommend them to anyone in need of autobody work!

Wi
Review №34

Car was done quick, looked brand new and the lifetime warranty is a huge plus and the customer service was unmatched, didn’t have a rental from the insurance company, they called on my behalf and settled everything when I couldn’t get through for easily a half hour

Ni
Review №35

They where fast and so polite and professional i highly recommended them

Ke
Review №36

Amazing company and very professional! Thanks again!

Sa
Review №37

Great place to get your car fix.Very friendly specially Juan.They keep you informed of the progress of your car. I would highly recommend

Mi
Review №38

All the staff is very professional and polite. Work was done in less than 24 hours. Highly recommended A++

Bi
Review №39

This company was very fast at getting our Jeep back to us and Juan kept us up to date on all the progress and a good ideal of when our jeep would be done, I would recommend this company with a 5 star rate

Ka
Review №40

A complete service team is on-site for insurance estimation (Geico), car rental, and body repair team. Lifetime guarantee on their work for Geico. All of the staff was friendly and eager to help. Repair was completed sooner than expected. Manager Mike introduced himself, and addressed concerns immediately. He even gave me a ride home, when I declined a car rental (saved me $50 car fare).I would definitely return there for body repair.

Mi
Review №41

Very professional and pleasant to work with, kept me informed during the whole process

Wi
Review №42

Did fantastic work

Sh
Review №43

Looks great from Caliber from MVA damage. I had to appeal the insurance quote so my vehicle had to stay at Caliber Collision until resolved.

Fr
Review №44

They did a very good job. I cant even see where my car was broken. I dont give any place five stars.

Jy
Review №45

Very friendly and nice people, get you in n out quickly. It was a excellent experience.

La
Review №46

They were super quick with repairing my car !

Na
Review №47

Kind, professional, and they do quality work. Highly recommend these folks for auto repair in South Jersey.

Ro
Review №48

They kept me updated throughout the process. The gm strike was the issue and I loved the fact that they didnt like the paint job the first time so they redid it. So thankful my car looks brand new again.

ch
Review №49

This had the best experience ever!

To
Review №50

If you like your car youll take it somewhere else because this body shop is a joke,I could spend all day writing about how f..... up this place is but Ill cut to the point. After Collision Max finished the job my insurance company inspected my car they cut me a check for what the was worth Plus 3500.00 for my troubles.Trust me this place is nothing but a junkyard.

Ky
Review №51

They do an awesome job

An
Review №52

Everyone is nice and they did a fantastic job repair my sentra

Na
Review №53

Good service, although they changed my completion date several times the manager reached out and reassured me of the issue of damaged parts coming in. They gifted me a gift card for my extended wait so I’m glad I came here

Me
Review №54

Highly recommend this body shop. All staff are very helpful and professional, and took the extra time to help me throughout the process. In addition, the repair was done perfectly and my car looks excellent.

Da
Review №55

Took my car here on recommendation from Geico. It is convenient because you drop your car off and pick up your rental on the spot. The work was done quickly but when my wife picked the car up the check engine light came on before she even got home. The car was not even driveable. When I checked under the hood the radiator wasn’t bolted to the car correctly. I could move the radiator about an inch in either direction. They came and picked the car up and fixed the radiator but said the check engine light was not related to the accident. In my opinion if there is a problem with the car that wasn’t there before the accident, it’s related to the accident. They did fix the check engine light anyway and they were very responsive to my problems. I just can’t get over the fact that there seems to be no quality control. I just can’t believe they let the car leave their shop in that condition. Paint work was good and seemed to match pretty good considering my car is 10 years old. Now there is a sensor or something hanging down under my car near my radiator. I don’t have time to keep taking my car back to this place. I’ll probably just climb under there and fix it myself. If you read the other customer reviews and you still take your car here you have no one but yourself to blame.

Ed
Review №56

Work was done very professionally and the interaction between my insurance company and Collision Max was exceptional. My only complaint would be that I needed to call them to find out when the car would be ready.

di
Review №57

Friendly service, quick response time, updated and great car rentals... thanks Geico for the referral option.

Be
Review №58

Took my car there to get it repaired on a Monday and picked up a rental car that was covered under my insurance at a percentage. They informed me that the car was supposed to be repaired and ready for pickup by Friday. They sent 2 separate emails throughout the week indicating that the car was being painted, and then reassembled and would be ready on Friday. I called the office on Friday to check and see what time the car would be ready for pickup. The office clerk informed me that they were still waiting for a part to come in and that as long as it arrived the car would still be ready at the end of the day Friday or at worse the next morning on Saturday. They then called me at 4:30pm when I was on my way over to pick the car up, and informed me that the part never arrived and that the car wouldnt be ready until Monday. Flash forward to Monday, I call and they inform me that the part was late in showing up and that they werent going to have the car ready until the next day Tuesday. The entire time I am paying for a rental car that should have been turned in on Friday. I have had to take my wife to work each time the car is supposed to be ready to pick up because she takes the train and cannot leave the rental car at the train station, so I have to take her in. I also have to leave my job early to go pick up car before the shop closes. The shop has taken what should have been a routine, 4-5 day repair job and thoroughly bungled it up. I would never recommend this location to anyone unless you prefer agonizingly slow repair work, and misleading informational updates that do not reflect the actual circumstances surrounding the current status of your vehicle.

Je
Review №59

Just got my car back from getting repair there what a awesome job

Li
Review №60

They are absolutely great. They do excellent work and fast and very helpful. Love this place

Jo
Review №61

My car accident was a hit and run. Devastating..I needed repairs done on my car. CollisonMax was very close to my house, Geico insurance is onsite, Enterprise car rental has a satellite office onsite, how convenient. What more could i want?Scott at CollisionMax, was extremely instrumental in getting my car completed before i had expected... even after they discovered more damaged than originally thought. He left me updated messages of my car status. Although there was a glitch in completion date, which i express my concern, i feel he went above n beyond meeting my needs for getting my car back to me. Let me state, I may have been slightly demanding, but Scott was always professional in the way he explained the status of my vehicle. I was really amazed at how good my car looked when i picked it up. Totally happy n would definitely recommend this place...in fact my son will be coming in next week!

An
Review №62

Had my wifes car repaired there about 3 years ago and a problem developed recently.They fixed the problem as it was covered under the original warranty.Highly recommend them.

AJ
Review №63

Geico recommended me to take my car here twice once in 2011 and 2013 A tree fell my car back in 2011 and after they repaired the car there were so many things wrong with it that I had to take it back numerous times for them to repair. One of the problems due to the tree was the roof caving in and now my sunvisor completely fell out and it is definitely due to their work now theyre trying to tell me that its natural wear and tear so much for the lifetime guarantee and now since I cant produce any evidence that they worked on my car they wont do anything Company was bought out in 2015 and They lost all the records Took it back to get something fixed been a couple years ago pistons in my trunk lid and they gave me a hard time about that but eventually fix it they do not honor the lifetime guarantee do not go here I regret every day that I let Geico send me here!!!

bh
Review №64

Love this place, i had an issue with my car, and didnt know what else to do regarding a replacement with my exhaust. I think the person that helped me name was Dom, or something like this. He helped me figure out what to do, and then going forward, additional items i could get for my goals i was trying to accomplish. I would of never went to this place if i didnt have to fix a dent on my car, but im glad i talke to Dom. Seems like there are a lot of knowledgeable mechanics at this place that will help you with what you need. If i ever need work done again, i will deff return.

St
Review №65

First off my car was involved in an accident and they failed to look at the suspension and brakes and which caused my brake pedal to go down to the floor and went through a stop sign. I had to go back and Randy tried to force me into taking a rental car and leave the car there in turn tell me that it was not from the accident and in turn i would have to pay for it and not my insurance. Go here if you want to be pressured into paying for stuff that your insurance should pay for. Never going here again. Worst service ever. Go to Rocco`s Collision instead.

Fe
Review №66

Great place to get your vehicle repaired!

Pa
Review №67

Broke My clutch, cost me $2500 of repairs. Was in an auto accident my insurance took my care here for repairs, went in with no issues with the clutch, had my car for over two months, these guys drove my car around while it was in their possession and ended up breaking the clutch. refused to pay, will NEVER go here again and will tell everyone I know to never go here. not to mention the body work they did do was mediocre, pooled paint drips, body panels not lined up, tried to give my car back with a huge gap in the door panels, this place is the worst.

M
Review №68

Worst experience of my life.

Al
Review №69

AWFUL SERVICE, AWFUL MANAGEMENT, AWFUL REPAIRS. CAR WAS IN THE SHOP FOR A MONTH BC THEY COULDNT FIND PARTS. LOST MY JOB BECAUSE OF THIS COMPANY .TERRIBLE TERRIBLE TERRIBLE

Ry
Review №70

Quick and Quality work

Ro
Review №71

Good quality workmanship

Da
Review №72

Great service

Ro
Review №73

Did not care for there service

Sh
Review №74

Great job on my car!

Pe
Review №75

Great body repair

Jo
Review №76

Would always trust them to repair my vehicle.

Bu
Review №77

Great people.

Ch
Review №78

Had to send car back to be refinish sec not nice

Ri
Review №79

Took my Buick there and a bag of quarters was stolen from my car along with my daughters gold bracelet from when she was born and then I noticed the next day I have 2 dents on the hood that where never there do not go here.

Da
Review №80

I work there

Na
Review №81

Convenient, friendly, speedy, communication was awesome

Ju
Review №82

Customer service

Information
8 Photos
82 Comments
4.3 Rating
  • Address:178 Delsea Dr S, Glassboro, NJ 08028, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/glassboro
  • Phone:+1 856-881-0149
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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