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The UPS Store
Doubletree Shopping Center, 816 Delsea Dr, Glassboro, NJ 08028, United States
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The UPS Store

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an
Review №1

Justin is the MAN!!! I walked into this location for the first time. He multi-tasked like no other. He had a line still acknowledged everyone I was out in less than 10 minutes. Way to go! Keep up the excellent work!

An
Review №2

Great customer service! Rick really delivered and helped me save me a lot of money!!

Ir
Review №3

Everyone is so nice and friendly !

lo
Review №4

I can’t stay enough about the excellent customer service and smiles that greet me when I walk into this location! These guys know me by name and go above and beyond to pack up my packages carefully + quickly. Highly recommend this UPS store over any others in the area!

St
Review №5

Absolutely a wonderful experience, Justin was extremely helpful and friendly during our quick visit

Mi
Review №6

These guys are awesome ! Amazing customer service !! I had them help me pickup and ship an old railroad jack to Chicago. They followed up with me multiple times over the phone and the entire process went by as smooth as possible. Would highly recommend this store to ship things without even having to step foot in the store.

Ta
Review №7

I usually come here a couple times a week. The guys that work there are great theyre so helpful theyre so nice. I have literally no complaints they are just great to deal with and I recommend anybody that has to use UPS to come to this one!

Br
Review №8

Awesome customer service. I go out of my way just to have them handle my . shipments. A+

Ro
Review №9

Super fast and great customer service. Sooooo much better than USPS.

Br
Review №10

I cant say enough good things about this store! The gentlemen operating this location were beyond accommodating and personable. Justin is the gentleman who took care of me and he really really understood the urgency of the services I requested. He took the load right off my shoulders and I was able to take a sigh of relief knowing my matter was taken care of. He ensured I was well informed and was just super friendly. Even listening to the customer interactions of both gentlemen working, they both treated everyone like a friend and remembered passed customers who had been in before, making each experience a personable one. This store doesnt treat their customers like just another dollar sign walking in and out and I really appreciated everything they did here. Will be my store of choice from now on!

st
Review №11

Justin and John were an amazing help with all of my amazon returns from my baby shower! Never felt rushed and they truly took their time to help me package and lift my returns!

Mc
Review №12

Everyone at the store was very kind and accommodating. They do a great job of making sure your packages get to where they need to be in a reasonable amount of time for a great price. Even though there’s a UPS right next to my house, I’ll go out of my way to go to this location!

Da
Review №13

Fantastic store, and incredibly helpful staff. Went in with an armful of packages and they were helpful, quick, and personable, despite being busier then ever during a pandemic.

Ji
Review №14

Justin was great and so helpful! He knows his stuff and his customer service was smooth and courteous.

Be
Review №15

Justin was very helpful today when I came in with 6 oddly shaped packages to ship! In the past Ive come here for notary services. Everyone is pleasant, professional and helpful.

Ke
Review №16

I went in a few days before Christmas, so you can imagine the chaos contained within the store. Despite the pandemonium, I was assisted timely and kindly. The gentleman who took care of my order gave me both an estimate of my package reaching its destination, as well as providing enough details about precisely how my order will be handled. Needless to say, this will be my go-to UPS store in the future.

Er
Review №17

Excellent customer service! Efficient and knowledgeable. Definitely recommend. I will use them for all future shipping needs.

Ta
Review №18

Not one to give reviews but these guys are great! Outstanding customer service, Bruce was a lot of help. Very eager to help customers.

Jo
Review №19

Justin was a great help. Made the process fast and easy for me. Great store!

La
Review №20

I walked in to find a really long line (I guess cause its holiday season) and I was worried Id be there forever. They handled my business and I was out the door 5 minutes later. Pretty cool!

Be
Review №21

I disagree with all of these bad reviews. This store does NOT set the rates, and shipping is expensive, so what do you expect? Im grading this on the staff and service, and they are top notch. I had to ship a very large fragile package, and not only did they help me repack it at no cost, they kept me informed every step of the way (Monica, you are AMAZING). I have UPS Store locations closer to me, but whenever I need UPS instead of the post office, I will ALWAYS use this location. Very pleased and VERY worthy of a 5-star review!

st
Review №22

Staff is top! Very helpful and everyone has an awesome personality! Also the service is a 5 stars!

Ai
Review №23

Great service, always

An
Review №24

Fast and friendly service! No hassles involved while returning Amazon packages

Ni
Review №25

Recently changed ownership and is run by a great guy that is always working with you to get the best deals.

Ch
Review №26

Owned by a lovely couple who currently just took over . Despite the reviews under me, I was pleased to have such quality customer service . The new management is just what this location needed. As I visit and use the location frequently . My concerns were a priority and so was my package . The new manager reminds me of a time when shops were ran privately and not by a cooperation . Which means the quality customer service was 100% more attentive to my needs. Old location. New owners

Lo
Review №27

Always such an amazing experience! Poonam is an amazing human being and I never thought going to a UPS store would be an enjoyable experience. She always greets with a smile and is super helpful!

Va
Review №28

Very helpful and friendly staff. I’ve met the new owners and they went out of their way to help me.

CH
Review №29

I ship between 4 to 10 packages a week. The staff always comes to the door to help me bring them in. They are friendly and considerate. Highly recommended.

Ch
Review №30

The workers there make it so easy and fast. I love it, this is the only store I Use.

La
Review №31

Had to ship a package - and had to ship it that day. Had they been open I would have used FedEx in the Shop Rite plaza across the street - and it would have saved me $20. I dont think UPS is that expensive, but this seems to be a privately owned store with a significant upcharge.Outside of cost - the staff was friendly and helpful and the store was neat and clean, but when cost differences are that significant, Ill go elsewhere any chance I get.

Vi
Review №32

Good fast service. Pleasant atmosphere.

Da
Review №33

Location under new management. Wonderful new owner/staff. Very helpful. I ship a lot of items for work almost daily, always have good experience.

Th
Review №34

The new owners and the new staff are amazing. Best UPS in South Jersey.

Pa
Review №35

Very friendly staff. Made shipping my package very easy and quick! Thanks very much for your kindness and excellent customer service.

An
Review №36

The gentlemen working the front very helpful an kind. Will recomend people to go there

Dr
Review №37

Any time I come I for an amazon return the staff is friendly, personable, and efficient. Imagine if I had to go to the post office for amazon returns????

Me
Review №38

Wonderful new management/owner. 100% better than previous staff. Very helpful and friendly.

Ja
Review №39

I had to process a return from an Amazon order, I went in, there was a bit of a line, but someone tended to me right away, scanned my email and I was on my way....couldnt have been easier!

Th
Review №40

Came in at the last moment before closing. Justin was amazingly patient and helped me in the height of the holiday craziness.

Ja
Review №41

Awesome customer service every time, my go to store for the holidays!

He
Review №42

New owners are wonder! They helped me with all my needs

Ng
Review №43

One word to describe my experience there: terrible! Staff was rude and cost was expensive. So glad I went with FedEx!

Ev
Review №44

Very helpful with my amazon return

Ed
Review №45

Greatest UPS experience of your life.

An
Review №46

Holy slow! One guy working on a Saturday with a line of 5 people! Walked out, waste of time!

Ch
Review №47

I would give zero stars if possible. They were rude and charged me $6 for a little piece of tape because the tape I applied was peeling by the shipping label.

Mo
Review №48

Very helpful, quick process

Er
Review №49

This place is way over priced!!! they charged me $6 to FAX 2 pages.

Li
Review №50

Best customer service!!

Da
Review №51

Not good. Go elsewhere if possible

Pa
Review №52

Rude, miserable, incompetent, mismanaged, overpriced. I will never do business here again.

Mr
Review №53

Rip offs!!!!!

Information
6 Photos
53 Comments
4.4 Rating
  • Address:Doubletree Shopping Center, 816 Delsea Dr, Glassboro, NJ 08028, United States
  • Site:https://locations.theupsstore.com/nj/glassboro/816-n-delsea-dr?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
  • Phone:+1 856-582-8882
Categories
  • Shipping and mailing service
  • Business center
  • Freight forwarding service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
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  • Staples767 N Delsea Drive, NJ-47, Glassboro, NJ 08028, United States