The store was clean and laid out good. Easy to find associates for help and I really needed it. I will come back for my Christmas flowers.
All the employees here are so kind and very willing to help you. Always very polite as well.
Great place to pick up supplies. They keep the inventory moved and have good sales.If you are looking to save a bit of money or not sure what project to do, there is a discount section in the back has a good selection.
I scheduled a curbside pick-up. Although the masks are not required, I did request the staff to wear a mask when I arrived. Looking back, I will make sure I make a note of request on my online order or have the items delivered.A 2nd staff returned wearing one, but the comments You know theyre (the masks) are not required?I them expressed my concern & she said Well you know now 3 persons had their hand on these(referring to the products/bags).I then voiced my concerns again while informing the staff I work in the health field & the health departments requirements at our site before we had an outbreak.I felt very offended & shared multiple experiences our staff had from this horrible pandemic.Please keep this in mind when addressing your customers. Although the state restrictions have been lifted, the community positivity rate is still in a high.
The staff here are some of the kindest & most helpful that Ive encountered at any craft store.
Not as many choices as Hobby Lobby or ACMoore had. More pricey. Easy to get in and out.
All artists paints, brushes and mediums posted buy 1 get 1 at 50% off. I got t brushes $3.99ea, 2 gloss and a matte additive $9.99ea, and 2 packs of acrylic paint tubes $15.99ea. They wouldnt give me 50% off the 2nd paints and said it was only for individual paints. What? The sign just stated paints. This was the only reason I went to Michaels in the 1st place. I dont understand why it wasnt honored
Elizabeth was terrific. She helped me find what I needed. Very professional and cheerful!!!
I can spend hours in Michaels. As a at home baker i get alot of my supplies from here . From icing to tips to boxes to sprinkles . I also love a good DIY project and usually always go here for supplies . And i love their Halloween decorations. They always have coupons on the app or website. But if your a painter, scrapbooking, baker, DIYer Michaels has all you need and more .
This is by far my favorite store. Some times the employees dont know if they have certain things or where it would be but it could be their first week. Other than that. Theyre perfect. Forever my go to store for all of my artsy needs.
The isles were clean, although I noticed that the shelves were only half full. Although I understand why, some may not find exactly they need. Cashier was also friendly.
Need a better yarn selection but still decent options.
Great deals and different things to choose
Very nice people working there
This place is heaven for crafters, bakers, floral designers, artists, and kids! Seasonal items abound, and of course items for every holiday. It is very well stocked, very clean and organized. There are many more items I didnt mention. Its worth the trip
I do really enjoy coming here they always have everything I need - only leaving 3 stars because the last 2 times I’ve been here months apart there as a mouse climbing all over the candy/ chip section. Today there was another mouse! I thought the first time was just a random fluke things happen but obviously there is a mouse problem here.
I really like this place
Terrible lack of customer service and not enough employees! When I went in earlier today to drop off a return, there was only 1 cashier who was taking care of an entire line of customers. When she called somebody over the radio to assist me, NOBODY (not even a manager!) responded. I waited for another 15 more minutes for anybody to come up and assist. However, nobody did and since the customers in the line were beginning to get rude with the cashier, I left. I have a great amount of respect and admiration for the single cashier working the registers (~1 PM on 4/5/2021) but I am very, very disappointed with management and the lack of employees assistance.
Staff was sweet and professional. My pickup order was ready and waiting. I had no problems with doing a return as well. They are a bit pricey, but have some very useful and unique items.
Found what I needed they have everything 💯 you need
Had what I needed and my daughter makes great things with them
Havent been in there for a while..Associate helped me right away with a pleasant voice.So nice to walk in and have help...
Well managed store. Good selection of merchandise. Helpful employees.
Didnt have any Halloween supplies 🙄
Love the Bead sale 60%.off reg. Prices. Wish they would get more inexpensive charms in.
Im an artist and I love writing poetry and Michaels is my one stop shop. Theyre always well stocked and the employees are very pleasant & helpful if you need assistance finding items. Michaels is my Absolute Favorite place to shop 😊❤👍
Products are wonderful! Prices are reasonable! However, curbside pickup during pandemic, lacking. I waited nearly an hour to get my items. With a screaming child in the back seat. It was not an good experience. But I would still give them another chance. Everyone has off days.
Had to come here to pick up my amazon delivery twice...staff is very polite...i draw so just from the view of the store and all its supplies and the courtesy of the employees...definitely will go back and check out for art supplies.
I like this store but the shelves are empty most the time
Out of most of the Michaels stores Ive been too the cake decorating section is definitely the smallest. They need to organize a lot of the seasonal items and I didnt seem to find any section for baby shower, wedding etc. Which meant no supply of cake decorating items for that section. The store employees were super nice though!
I like Michaels but there a little pricy for me. Big store, nice cashiers. Clean n have curb pickup.
A great place to find all of your crafting needs.
This is a great craft store and overall I love it but they only have 1 to 2 cashiers working at a time so the line is usually extremely long. Even randomly in the middle of the week. It shouldnt be that you wait in line longer than it takes to shop the store. Very clean and friendly staff overall
Awesome helping staff
Great sales. Coupons available at Michaels.com
Customer service friendly. Found a great deal on year around seasonal door wreaths. Unbelievable!! Wow. Just what i was looking for. Now my front door will look so beautiful. Now i will be getting a front door mat to match the colors in the wreath. I am so excited. I hope you guys have some front door mats. Ill be back.
Been here many times. While the store is expensive, the staff is friendly and welcoming and I can use a coupon on almost every purchase and the coupon is just a scan and done on my phone.
Michaels is ok. I am not the make from scratch type but silk flowers and Christmas decor was good. Crowded lately. They honor a military discount. Still miss A.C. Moore.
Gud Afternoon,Me and My Daughter went here to pick up a few things, the line wasnt long at all, the cashier 👩⚕ask Did I have a discount card with them, I said no, she ask will I like to sign up I said sure, She was very nice and help me with the sign up process😊Gud Customer Service 👍Keep up the gud work
Lots of crafts and art supplies. Prices are a bit high.
The store is having a lot of sales right now. It is well stocked, neat & clean. Except for the restrooms. Both toilets were clogged. However I do not blame this on the employees. I blame the customers! I work at a store where public restrooms are available & have witnessed what the public does in public restroom, people are nasty & that is saying it politely. The line to check out was long due to social distancing. However, the cashiers did a fabulous job. They were nice, friendly, moved quickly & efficiently. It took no time at all to be served, checked out & on my way. It was relaxing to escape the troubles we are all facing today for at least a couple minutes.
Went in for paints for painting rocks and found more than enough.
We stopped in to pick up some yarn, they had a good selection and good prices.
Home away from home
Waited inline for 15 minutes..only 1 cashier..left and put my stuff back..didnt need it that bad.
Love this store has lot to offer when it comes to crafts
Nicely organized and stocked. The girl that rang us up was very friendly!
Fantastic customer service and store.
I can always find what I need at Michaels. Friendly staff who approach you asking if they can help you find things. Great customer service.
Love this place, very helpful with customers
Frames on sale! Great sales lady helped me find the 12×16 I needed
Good craft store just wish the had more workers
There is so much stuff in this store but not what I needed. I feel they are a bit over priced in my opinion but whatever
Haha I love this place. Nothing could ever change how I feel about the employees. They are always so amazing and so considerate. Especially during these times, they have been amazing. I love this place and wont go to any other Michaels.
Clean, well stocked.
Great selection of craft products. Staff is always willing to help a customer find just wat they need.
Bought Halloween decorations there.
Lena provided phenomenal customer service! She was friendly, funny (had an awesome sense of humor), and cool. She deserves a raise, a promotion, and to be in management. Thank you Lena for being a fantastic associate! She makes me want to come back to Michaels and I will thanks to Lena.
Always clean, staff is helpful and nice.
Have gone in on 2 occasions to purchase 1 $5 item. Both times have left without it due to 1 register going and nothing short of 30 people in line. No social distancing. Decided to order on line for in store pick up. 5 hours have past and still not ready for pick up. Called the store and the people are rude.
CLEAN, GREAT CUSTOMER SERVICE, ALWAYS HAVE WHAT I NEED AND HAVE A FEW EXTRA STUFF TO GRAB
Great deals. Friendly staff. Lots to choose from. Well stocked.
Its expensive for a craft store. A painted wooden crate shouldnt be $15.00. And dont even get me started on the FAKE FLOWERS. They dont even have sunflowers!
Had everything we was looking for . Plus more. So if youre looking for crafts stuff. This would be the place
This might be my go to craft store now that A.C. Moore closed. A lot of beautiful paint colors to choose from. Cute Halloween and autumn decor out now.
A little high on prices but not bad
Great place to shop and easy to find what I need well organized store.
People not social distancing..and the line was way too long considering the people are just waiting to get to a cashier and have a much better chance of getting covid-19 with no 6ft aoart..Why ? Maybe the store manager need to get some more registers open..or maybe open one themself to get the line moving..dropped my stuff...and did not wait..no purchases..no waiting with so many people ..I think more of my my health..sales are not worth this
Prices cant complete with Hobby Lobby. Not enough employees, very long lines.
I have an on and off relationship with this store. Usually pretty cluttered with limited stock and 1 register open.
Just picked up some beautiful picture frames. Its great they had 12×12s inch frames. I thought it was going to be hard finding this size but they had them in multiple styles.
It was simple and quick! Social distancing was maintained and it made shopping very easy and smooth.
Micheals is always really nice and clean
Love this store. Even my kids love going here. Hands down best crafting store ever. People here are nice and seem inconvenienced when asked a question. Store is neat and tidy and very well organized. Easy to find whatever you may need.
Nice little arts and crafts store with pretty much anything you can think of and a store layout that takes a bit of getting used to. Big bonus is that even though the coupon system here is kind of annoying it nearly always guarantees never paying full price for anything.
The sales we awesome. Love this place. The staff was very helpful as well.
Organizing items needs a little work. Stock a bit low. What was available was nice.
Horrible service. Lines is always long and some blue haired girl who supposed to be working was very rude to me when I asked her for help. Never Coming back to this location!!!
This store never has enough cashiers. You ALWAYS HAVE TO WAIT in long lines even if its not a holiday.
I was happy with the convenience of buy online and pick up in the store. However, be sure to check your package. Mine was incorrect but they fixed it immediately. Great customer service.
Thankful to get the little Christmas tree at such a great price
Everything was cool except for the line. You easily have 20 people standing in line, and you only have 2 registers open?!?!
I needed to pick up some book rings, but ended up getting a few other items. I can always lose my financial bearings in this store. I ABSOLUTE LOVE IT!!
They have everything u ever need for crafts kids projects love this place
Some of the people dont like to show you where things are. They will tell you where they think it is. Not cool.
Laura in the Framing Dpt was one of the most friendliest, kindest and helpful employees Ive ever met. She took care of my work order efficiently and was so nice. It is rare to find employees like that who give excellent customer service and treat you with such respect, especially in retail. She is truly one of a kind! Give her a raise!
Wonderful supply of yarn
Loved their after christmas sales ! Long lines but thats expected
Very helpful staff.
Not happy at all prices are crazy and very short staffed
Great sales
I love cook cake, and this store has everything to do it.
Great sale, half off holiday items!!