Just purchased my 4th Range Rover Jason was my salesman each time and he was excellent as always. It’s a pleasure he went over all details. And now that there were many great changes there were also two others who went over the cars new features. Thanks again
Everyone at Land Rover of Glen Cove is beyond courteous and accommodating!! Our Sales Associate, Charles Marconi is just great. His knowledge of the brand is exemplary! He worked with us to chose the PERFECT vehicle for our needs! We fell in love with the Range Rover HSE WESTMINSTER! Our product specialist Alex, was patient and also very knowledgeable of the vehicle, as newbie Land Rover owners that was awesome! We are super excited to enjoy many many motoring years behind our new baby!! Thank you all @ Land Rover of Glen Cove!
Great customer experience, helpful every step of the way. My fourth RR more to come
Mat Thomas was a pleasure to meet and extremely professional. He took his time to explain the features and how to use them, very informative. Seems like over at Glen Cove Land Rover is the place to purchase any Land Rover vehicle. So polite and willing to help/cater in any way ..Appreciated and will definitely be bringing my business back to Glen Cove Lan Rover..
An awful experience that I wouldnt wish on anyone. Unclear communication from their reps and overpriced services. You should absolutely AVOID this place.We sent one of our companys vehicle for service. The next day, their representative calls telling us the services that they need to perform on the car. We told them to email EVERYTHING that needs to be done itemized to our email which they did. We got the quote, the office approved and they repaired the car.We go to pay, and theres another previous bill that wasnt included in the estimate that we agreed upon. As you can see from the screenshot, their rep Liana, clearly said Ive attached the breakdown of the work required for your vehicle, not mentioning that this quote was additional work. Even when we talked with her over the phone, we always referred to her estimate, and it was never implied that there was another bill on top of it. We felt this was unprofessional on their side.Not sure if it was done on purpose or not, it just didnt feel right. They claimed that we were told about that invoice which is not true. The email exchange disproves it and they refused to check the records of the phone calls between us and Liana where we explicitly asked her to send ALL the services they plan to perform on the car.Other things to consider: their prices are heavily inflated, their parts are marked up probably twice, their labor marked up way too much as well. If you send your car to this place, youre OVERPAYING and wasting money. On top of that, you may end up dealing with reps that confuse you with the pricing.Bottom line, the whole ordeal felt very unprofessional, dishonest, and the services are absolutely overpriced. Youll be ripped off here. I absolutely dont recommend this place.
Matt was a pleasure to work with. He delivered everything you could ask for when in the market for a new car and made all these other companies look like rookies. He knows his stuff and would definitely recommend him to everyone else as well as his partner Brian. I’m super content with my new car and can’t thank them enough. Thank you!
We had an exceptional experience with Land Rover of Glen Cove. From the moment we started a dialogue with Jonathan Markovican, I knew we were in good hands. Jonathan made the process simple. He coordinated the transfer of out of state vanity plates to the new vehicle and delivered to car to Southeastern Connecticut, a 3-hour drive from the dealership! The entire process took less than 4 days. I would highly recommend the dealership and Jonathan.
I worked with John at Glen Cove and found him to be extremely commercial, friendly, helpful and willing to answer any and all questions. I left my remote in the car and before I even arrived home he sent a picture of the package he was overnighting to me.I highly recommend this location and John. Thank you!
From sales with Johnathan. Finance with Brian. Tech help from Leslie. Everyone was very knowledgeable and helpful. We are very happy with the vehicle and their whole team at JLR Glen Cove.
Dan Lebron was an excellent sales rep, would definitely recommend him to friends and family. Through the whole process he was very knowledgeable and friendly.
After several bad experiences at another location, Range Rover Glen Cove was definitely a breath of fresh air. Jonathan M contributed to a great buying experience. He maintained great communication and was very professional throughout the entire process! I would definitely recommend Range Rover Glen Cove because the buying experience was smooth and hassle free! Please ask for Jonathan M and you won’t be disappointed!Graca Walters
Land Rover Glen cove is amazing. You are greeted from the minute you walk in the door. Our sales person Joe was great every step of the way. I’m super excited to have my full size Range Rover. I just want to say thank you again Joe and staff for all the information on my new car.
I highly recommend this dealership. I have gotten two Range Rovers from them and I love the dedicated staff and the level of customer service. Jason Kule handled both of my cars - the most dedicated sales person with the highest level of customer service. Go see Jason for your next Range Rover/Jaguar. Lets go for number three!!
My experience with Glen Cove Land Rover was very nice, easy and non pressured. Anthony Vitale, our salesman, was a pleasure to deal with. I would recommend anyone i know that would like to buy a Land Rover to your dealership.
After having a horrible experience at a competitors dealership service department, I found LR of Glen Cove. I can tell you, that Cynthia a professional took her time to document my issues, was always available to speak with me or returned my call right away. The service department was great, fixed my vehicle in a timely manner, they took my vehicle for a test drive to make sure all issues were fixed and not coming back. Awsome service. Thank you LR of Glen Cove and keep up the great job you are doing!!!!
Danny Cruz is by far one of the best people I have had the pleasure to deal with in the business. Our vehicle was in service for some time, during this period Devin the service manager was very informative. The service advisor Carmine was always very helpful as well. At end of the story Land Rover Glen Cove and Land Rover / Jaguar Corp made sure we were happy and we ended up getting a NEW vehicle. Land Rover Glen Cove and Land Rover/Jaguar CORP made sure to make us feel like family. This is our second vehicle from Danny Cruz, we can not say enough on how Professional he is, and truly a gentleman. When the time comes for another Land Rover we will make sure to see Danny again!Thanks Danny and the whole staff at the Glen Cove Facility.
Process was super easy. Danny was professional and took care of all needs.
I highly recommend sales associate Jonathan Markovican at Jaguar Land Rover Glen Cove. He was knowledgeable, incredibly responsive, and easy to work with throughout the process of purchasing my Range Rover. I found the entire team to be professional and efficient, they truly understand customer service. Jonathan goes above and beyond, you can tell that he really enjoys selling and working with luxury cars.
Amazing experience at Glen Cove Land Rover!!!!! Matt Thomas is an outstanding sales specialist — I could not be happier with my entire experience.
Thanks you so much Jon for a wonderful buying experience! We truly appreciate your professionalism, and the time you took answering our many questions. So impressed with your knowledge of all having to do with the purchase, vehicle information, maintenance etc, and we mostly appreciate, how patient and personable and pleasant our entire experience was! Thank you for your outstanding customer care, thanks to the other members of your team everyone we dealt with was a pleasure to deal with, and thank you Land Rover for our beautiful car!
My family and I flew from New Orleans, LA to Glen Cove to get a vehicle. Mr. Charles helped us get the best deal. All the employees were so sweet, my 1 yr old came along and was cranky from lack of sleep and the employees helped to entertain him. They offered to get us food. Would definitely do business with them again if needed.
Great experience with this dealer the sales man was professional and willing to help you to get the right car. The process was easy and fast. Highly recommended
This is the second car purchase from this location and a well deserved review is in order. We worked with Jonathan Markovican both times and what a seamless transaction he made for us! Our F-Pace, first purchase is incredible and our family loves the car but we wanted to upgrade from our Durango and called him just to inquire about options for a 3rd row vehicle. Jon was on it and found the perfect vehicle to suit the needs of our recently expanded family. No back and forth, no time consuming and dreaded dealership visits, only straightforward, assistance to find the right vehicle for our needs and honest guidance during our purchase. I wish all our prior purchases were like this! Thank you to Land Rover Glen Cove for such a pleasant car purchase, we are so grateful!
Great Staff! Great Place! Great Environment!
This was my third time dealing with Land Rover Glen Cove from past 6 years. Every time I had a wonderful experience. Today I dealt with Matt Thomas. Very impressed with his professionalism and transparent approach while presenting different options. I would certainly recommend him and would give him five stars!!
Danny Cruz was excellent to work with and Alex explained everything needed on the car. Great experience
I have never had a bad experience at Land Rover Glen Cove. From my first visit three years ago to today, the team has always treated with me with attentiveness, dignity, respect. The process has always been open and transparent whether it was during the lead up to my first lease, closing the deal to and visiting for maintenance. I have always felt that Land Rover Glen Cove has had my back.
My husband and I had an excellent experience at Land Rover Glen Cove. Matthew helped us find exactly what we were looking for & even better than what we originally planned on. His knowledge and expertise led us to finding our perfect car! Wonderful customer service, friendliness and attentiveness are just a few ways to describe the experience we had at Land Rover. We are grateful for the exceptional customer service we received from Matthew and the general manger! I would highly recommend this dealership to anyone searching for a Land Rover. True professionals who will work quickly to accommodate all of your needs!
Best place to buy a car just bought a 2018 Range Rover sport dynamic they took care of me amazing customer service 👍🏾👍🏾
We had a wonderful experience at Land Rover glen cove, specifically with the sales associate who helped us, Dan Lebron. Dan was polite and cordial and helpful from the first time we called. He worked with us to get us a great deal. He took his time with us and was so considerate and helpful.We had been to other Land Rover dealerships to shop around and this dealership stood out among them. The dealership in Southampton was awful and the sales associate there was horrible rude and dismissive. Dan Lebron was the exact opposite.We are pleased with our car and even more so with the experience we had with Dan at glen cove. I give him the highest recommendation possible.
I have been a Range Rover owner for almost 20 years & have either leased or financed 7 trucks total. This was the first time I had purchased a truck from LR Glen Cove. My overall experience was by far the easiest, no pressure, best car buying experience to date. My sales associate, Danny Cruz did a fantastic job of answering all my questions (& I had a ton) with ease & expert experience. The customer service was five star! It’s my pleasure to recommend this dealer, if you are in the market for a new vehicle.
I had a horrible service experience. Melanie gave me a quote for $1,600 to replace ALL rubber coolant hoses including the oil coolant hose which I mentioned specifically because that was the hose that was leaking. After I had my car towed there, I was told by Cynthia that the oil coolant hose was not included in the quote and it would be an additional $750 to replace that one hose. Nine hoses for $1,600 and one hose for $750? How does that make sense. I ended up just replacing that one hose instead of all of them as I planned. I wasnt gonna pay $2,900 which would have been for the nine hoses + the oil coolant hose and a battery issue. Never again!
Wonderful sales team. Experience couldn’t be easier or more well done. Thank you!
Had a wonderful experience at Land Rover Glen Cove, NY. JD Loiacono made my transition from one Range Rover to another an absolute breeze ... he was 100% ready for me. Paperwork went smoothly and quickly. Then there was time to enjoy the evening! I’ll definitely do business here again ... happy TX girl.
I had a great time with Kristina Fenech she was excellent, she went above and beyond to help me . I had a great experience with my purchasing . Kristina and the Team of Range Rover off Glen cover. 👌👌👍🏼👍🏼
Customer service is A1. My transaction was quick and easy. Danny is an amazing salesperson and Jiovanni was amazing also, explaining in detail all of the great features in my new car. Would highly recommend
Charles from Land Rover Glen Cove just delivered my 4th Range Rover. Such a pleasure working with this dealership. From selecting the right car with the dealership’s leader, Micheal Levitan to delivery, the process was easy and seamless. I would highly recommend them to anyone who is looking for a Range Rover.
Very bad experience at this dealership. If you can avoid this dealership, it’s better. We live in the neighborhood, so we thought it would be an easy transaction but worst experience we had.our sales person Bill James was unprofessional. Didn’t give us any straight answer. Gave us wrong money factor. Sticker price was 85,000. I asked him the residual and money factor. Gave me wrong moneyfactor. Came up with monthly payment 1398. Money factor given 0.00111 for 2021. We went another place and made a deal and money factor was 0.00065. Stay away with this dealership. Their salesperson has 0 knowledge. Will try to charge you extra giving wrong information. I know dealership has to make profit and there is a shortage of supply at this moment. But it has nothing to do giving us wrong money factor. I will never go to them neither do my friends and family. Sales person seemed like he is not interested to make deal. Any way same day we went another place and same car we got it for 1162. Sign and drive. No manager came to greet us where every dealer we went, manager came. Bad experience. Be careful
Anthony was professional, helpful, and walked me through the process with ease. THANK YOU
Charles The sales rep is a professional. He is responsive and helpful and easy to deal with. The finance rep was informative and helpful. The tech rep Jiovani was thorough explaining and setting up the systems for the vehicle.All professionals, a class act !!!!
If you need professionalism, expert in customer service and exceptional car service, Stan Bujnowski is the man! He kept me informed with my 2018 range rover sport every step of the way. My car came back shining brand new and sparkling! No ckeck engine light signal, tire pressure perfect and washer fluids full. I didnt even have to ask. Thank you so much for your services Stan. I will definitely come back and refer my friends to you!
I was fortunate enough to have My Range Rover Sport serviced at Land Rover Glen Cove. Stan Bujnowski and his team restored my trust with leaving your pride and joy at the hands of others. These guys treat you like family starting at sales with Mathew. Any issues with the car was taken care of promptly and professionally. My front suspension and brakes/rotors front and back all brand new. Management did the right thing. Thank you!!
A very easy dealership to do business with. Bill James was excellent and responded to all my questions in a very timely manner.
Danny was great! Helped us find exactly what we wanted and answered all of our questions. Wouldn’t hesitate to get our next car with him again.
If I could give this dealership zero stars I would. I called a week ago to schedule service due to my check engine light being on - was told the system was down and someone would call me back ASAP to schedule. A week later I never received any phone call or email so I called the service dept yet again to make an appointment only to be told they are not taking any appointments for over a month, no walk-ins and no emergencies either. IS THIS A JOKE!? I pay all this money on a luxury vehicle to be told you cant service my car and the check engine light is MY problem!? I WILL NEVER PURCHASE A LAND ROVER EVER AGAIN.
Joe was amazing. We did everything via email. Joe sent me a detailed video of my car since i did not see it when we made the deal;. He answered all of my questions immediately. He called me back within minutes of me leaving a message. I will recommend him to anyone looking for a land rover.
I was treated very professionally by the sales staff and their assistant with the lease of my beautiful Range Rover. I would highly recommend this dealership to my friends!
Disgusting dealership. They treat you like trash. You will sign a contract between you and the salesperson, they will run your credit you agree on the terms and monthly lease price and then one hour prior to pickup they decide to pull away some incentive that could no longer be honored at there discretion of course. God forbid you question the sales people or manger or ask to speak to corporate you will get mistreated just as I did. Stay away from this place. I was instructed by a friend and by corporate that if that’s the way they do business then run away from that place. One would only assume that a contract signed by both parties would be a binding contract but not at Glen Cove
Excellent service and great sales people! This is my 4th Range Rover from Jaguar Land Rover Glen Cove. Very happy with everything!
Joseph Loiacono (JD) was amazing. He went above and beyond to make sure we had a great experience with Land Rover. We highly recommend JD and Glen Cove Land Rover.
Danny is a highly knowlegable, customer focused sales person. He has a “can do” action oriented personality, and he is why I drove all the way from NJ to buy my car from him. He blew away our local dealership in terms of service! On top of all that, Danny is truly a nice person and has a great sense of humor.
One of the greatest experiences I had buying a car. My salesman Jonathan markovican Was so professional and so helpful. I can’t say enough good things about this young man. He took care of everything for me. I had no stress whatsoever. All I did was go there and sign my papers. My car was beautiful, ready to go and I was jubilant!! Giovanni taught me EVERYTHING I needed to know about my new vehicle. Thank you JLR of Glen Cove !
After a nightmare trying to get a Range Rover HSE sport dynamic in NJ. I went online and found one at Land Rover of Glen Cove. Jason Kule made the experience seamless and pretty much effortless. Gio was amazing helping me out learning what each and every button did and how to use the tech. 10 out of 10, would recommend this dealership in a heart beat.
We just bought a used Discovery and it was the best experience weve ever had. Matt, our sales person, was courteous and knowledgeable, and made the whole experience actually pleasant, which as you can imagine usually is not the case when buying a car. They even took care of a few minor issues with the car, which was above and beyond given we were buying a used car not a brand new one. I would definitely come back if we are in the market for another Land Rover.
The assistant manager at the Service Department Melanie C. Is the best!!!... You CANNOT ask for better service.. Melanie is always quick and courteous whenever I need help... She is extremely reliable.
Honestly everyone here was so friendly ! I did not have a reservation and being that it is Covid, no one acted funny towards me. Matt made everything so easy for me and Brian ! I am so thankful for the help, this was easier than online shopping. Happy holidays !
Seamless car buying experience at this dealership. salesman found exact car I was searching for in a matter of minutes. Very happy with my purchase
As a first time leaser, Kristina Fenech made leasing a Range Rover Evoque pleasant. She was very patient and answered all our questions. She is very knowledgeable, and professional. Thank you very much! I am very happy with Land Rover Glen Cove. Please ask for Kristina if looking to get your next car. She is the BEST!!!!
What a professional and awesome experience. Our sales associate, Joseph Heppler, was beyond supportive, helpful and thoughtful. We love our Range Rover Sport and love Land Rover Glen Cove for putting us in one!!
Jio was the gentleman that helped show me how to use the features on my new Range Rover.Jio was very patient going over each and every feature. I am old school which means my technical abilities are limited to say the least. When I first got in the car it was like a spaceship and by the time Jio went over everything I understood almost everything. If I ever have any more questions I would not hesitate at all contacting Jio
Only reason I come to this dealership is for the convenience, leased 2 vehicles from here, and 2 from Huntington, but always serviced here because its a 5 minutes drive from home. Reason why I stopped leasing from here and Huntington (same owners), because of pricing I always try to build a relationship, because I lease a new car on a yearly basis so relationship is key for me to get better pricing, but they dont give a F...all they care about is $$.. Then I leased from Ray Catena, but again still brought here for service, my newest lease is from Freeport, but now this was the final straw with their service department now. AVOID AT ALL COST, even if its convenient take it elsewhere.Recently, driving the car started to have a burn smell, pulled over, coolant light came on, engine line came on, called roadside right away, they towed to glen cove. They said radiator was damaged and then they replaced it and then they have to do a stress test on the engine. They came back a few days later, saying I needed to replace an new engine for $33k...At this point I am shocked, and I said file it through warranty, we didnt get into an accident whatsoever, even the pics they sent shows no damage to the front, so how could it possibly be from us, they said no its from Collison damage. While we are trying to figure out what to do, basically kept rushing us to decide what to do, if we arent going to do the work with them return the loaner car and get the car out of there. In the end spent $1900, $1100 was labor $640 in parts, who knows how that was calculated, and towed it out of there to another dealer.Avoid this dealer...
The Land Rover Glen Cove is a wonderful place toGet a car, they are very friendly, and professional.And their service department is very good.Kristina, Bill and Bryan make this Dealer an excellent place to get a beautiful car.
Great place to buy and mr David and Mr brayan are the best they help me to get my first range
This is our 6 Range Rover and we always deal with Joe Hepler because he always finds exactly what we are looking for. Today I was helped by Jiovanni Rivera with tech support and he had the patience of a saint! I am not tech savvy and he spent so much time on the phone with me explaining everything ten times again and again. Lol. I highly recommend Glen Cove for service even though I live in East Patchogue because the service here is excellent. Thanks again Jiovanni for all your help today! ⭐️⭐️⭐️⭐️⭐️
Be careful when dealing with the salesman named David James. He tried to use very deceitful tactics with me while negotiating which, inevitably, turned me away from the dealership entirely. Hopefully the dealership addresses this behavior and doesnt tolerate it.
I want to thank Jon M. and Jiovani for a great buying experience at JLR Glen Cove. I recently purchased a new Defender, which was my first new vehicle purchase in many years. As such, this could have otherwise been quite an overwhelming experience, but Jon was very patient, friendly and professional throughout the entire process and was a pleasure to work with. It took me some time and a few visits to make decisions and Jon was always very responsive without being aggressive or pushy in any way. The day we picked up the car we met Jiovani. As my previous car was 17 years old, Jiovani had his work cut out for him in walking us through the technology and features. He was very friendly and explained everything clearly and concisely and answered all of our questions. He capped off a great all around new car buying experience. Thanks again guys!
Had a Wonderful Experience at this dealership, from Mr. Joe Heppler, to Jason Kules, to Brian in the finance team, to the young man who help me set up my remote app and features in my vehicle, no razzle dazzle salesman tricks, i felt completely comfortable with the entire team. Keep it up Land Rover at Glen Cove. Thanks.
Great experience. Our salesperson was fantastic. The entire team that helped us from sales to financing to delivery was wonderful. Will absolutely recommend this dealership.
Kristina was very patient and professional... it took just an hour to finish my leasing process including negotiations on price !!!Good service and I recommend.
Great sales team, courteous and respectful. Very knowledgeable about their inventory. Very flexible on working thru your thoughts and ideal purchase. No hassling or pushing any unwanted goods. Just a real nice experience even thru these tough Covid times. And the train station is near by so very close to come pick up your ride and drive off. Thank you team.
The experience was amazing, I would definitely recommend the dealership for service and sales, thank you stan and charles for getting me my new car! Jiovani thank you for your amazing tutorial and being patient with us, you rock!
We purchased our new Jaguar from Todd at this location a couple of days ago.I cannot express how much the entire team we worked with made the entire experience great. We couldn’t be happier with our new e-pace. The services the entire team offer after sales just blew me away.The sales process was very straight forward and Todd did everything he could to make this experience great and give us a fair trade in value.I appreciate him and his entire team for the quick and painless signing. Todd and his team have a customer for life.
Just purchased my second LandRover from Glen Cove. Very pleased with the whole experience! Matt went above and beyond to get me what I wanted. Gio was excellent too setting up my remote app etc! Definitely recommend!
Car was taken in for oil change and speaker to be fixed, which led to a vehicle check an ultimately new brakes. Apparently every 20,000 miles they need to be changed.? This information would have been helpful prior to leasing car as this is a fairly large added expense every 2 years.Staff is usually very courteous and professional, however I have had to return for work to be done almost every time with both of my Land Rovers after the initial work was done. This time the door handle doesnt open because when they fixed the speaker, it was not reassembled the right way. For the cost of every visit, it should be fixed right the first time. Now I have to take time out of my schedule to bring the car in again.
Jason was professional, courteous, and no nonsense. Those qualities in a car salesman was refreshing!!
Be awareFactory Scheduled Maintenance $100.00 off, does not including Oil change.good thing I called to confirm before I go. the Rep told me bring the coupon to the store and let the advisor to check . see if I can use the coupon or not, but I ask the Rep, why cant you check now, before I go, of Couse, I dont want to be there, and you guys say no.
Very professional and trustworthy every time. Greatly appreciated.
Great service . Very professional. Will Definitely purchase another Range Rover from this dealership for sure . Thanks again . My wife is too excited
My wife and I were interested in looking and test driving the Range Rover Sport today with the thought of buying as well. When we arrived we walked thru the parking lot looking at different options, waiting for some assistance. We went inside and again waited for assistance which was to no avail. Finally someone came over, looked my wife and I up and down and said he couldnt help us. My wife and I have many tattoos, which does not mean we didnt have the funds to buy a Range Rover today. Its her dream car and todays experience at Glen Cove Land Rover really made her rethink what she wants to buy. The gentleman brushed us off, made us feel like we were beneath him and pretty much pushed us out the door. Thanks Glen Cove for the excellent treatment.... We will find another place to spend our money.
Kristina is friendly and helpful with the purchase process. I may very happy with this dealership service.
My Evoque has been giving me a major problem every now and then. Service is very expensive and they take advantage. Glad that I bought a BMW this year. Service person was rude at the Glen Cove dealership. Mr G
Professional, courteous and friendly. Matt Thomas is a phenomenal person to work with.
The service and care at Land Rover Glen Cove is unparalleled. The owner is such a professional and has put together a very hard working, respectful and caring team that work well together to make sure their customers are happy and treated well. I highly recommend them when you are ready to lease or buy a new car.
I have to say that it was the worst experience i had with any dealership so far. I was in Land Rover Glen Cove this morning for a four wheel alignment and a air bag recall on my Range Rover. When I got the car back I found those damages whoever touched my car did on my steering wheel(See photos attached). I told my advisor, Cynthia, who’s very kind and helpful. However, the service manager was unbelievably irresponsible. He denied that they damaged my car and he was trying to say that the damage were there before the car was serviced and I framed them for it. He denied any sort of reimbursement and the damages they did to my car. Even blamed for the age and mileage on my car. I send my car there for a fix, not for more damage. Never again, Land Rover Glen Cove.
Great service, busy place but takes the time to treat you right. 2nd car from here. Couldn’t have been a better overall experience.
Took a little time for a refund but the service was good
This was my 4th Land Rover dealership that have I done business with over the past 20 years and it was by far the best dealership experience.Thanks to Charles Marconi and all of the people at Glen Cove Land Rover - perfect!
Stan from the service department couldn’t have been more professional. Incredibly quick service and highly professional work.
A very professional environnment where the salespersons goal is to satisfy the customer! My husband and I are VERY happy with our new Range Rover and with the way our sales representative catered to our wants and needs. I would highly recommend Land Rover Glen Cove.
Bill James. Pure class. I can be a PITA and Bill was extremely Patient with my indecisiveness.
First time Range Rover owner and had a great experience with purchasing my new Range Rover at Land Rover Glen Cove. Matt made everything seamless and easy in a mostly virtual process. He even delivered the vehicle to me personally.
Give me a good advice and help me easily to find the car I was looking for.
Got a great price on a great car. Brian, the business manager did an amazing job getting the deal done. Charles, the sales associate was very accommodating throughout the process. After a horrible experience with trying to get a car at BMW, im VERY happy we ended up coming to Glen Cove Land Rover and getting the car we wanted for the price we did. Very safe and clean environment, especially due to COVID-19
It has been three years since our first car purchased in here with the best dealer David we have ever met. My husband and I brought a car then rent another in Glen Cover. The staffs are friendly and very helpful. Not pushing at all. David helped us to find the perfect car for the different life periods-- Evoque for two person world; and Velar welcomed our first baby! David always give us the honest suggestions for our cars. We really appreciate. I still remember the Google’s review was not good like right now back to 2017, we almost thought another Land Rover dealership. But we felt lucky we chose Land Rover Glen Cove and met David. And I am glad to see they got such good review score. They deserve better.
If I could give zero stars for the way they treat customers I would. Their customer service is awful. I have left several messages for Matthew and the sales manager and they do not return calls. I am totally disappointed. Once I am done with my lease I will never do business with them again. I would advise anyone who wants to lease a vehicle to go somewhere else. With all the money I am paying I should not be treated this way. Awful
The worse service department I have ever dealt with.My top of the line velar has had electronic issues from the day I first got it. Every time I brong it to Glen Gove it takes at least 2 weeks to get it back and the problems are never resolved. I rarely get an update and have to reach out to the service advisor myself.I reached out to Land Rover corporate to discuss returning the vehicle as a lemon and so far they have been very helpful, however, they have not been able to get any cooperatiom from Glen Cove. They have been trying to reache the service manager for 17 days and noone is calling them back! Yes, land rover corporate cant get cooperation from one of their own dealerships! You cant make this up! Do yourself a favor and go to another dealership if youre looking to get a land rover.
JasonWas great. the car was ordered months ago and he kept me up to date on deliveryOnce the car arrived the transaction was seamless
Excellent service and car. Knowledgeable sales and service people.Appreciate their assistance.