My 18 year old daughter brought in the family car (she now currently drives) and was treated so respectfully and professionally. The Service Department (Jennifer) explained the process to my daughter and took the time to make sure she understood. I was greatly appreciated of this.
Joe C. was a great businessman. From having a long search for a new car as soon as I spoke with Joe, I knew I had to go to him for my next purchase. The Jerry Haggerty guys all took care of me with honesty. He knew what I had wanted & made sure everything was altogether. Best service I have had. For your next purchase, go to Joe☺️ Excellent man. Check out Jerry Haggerty Facebook for my new purchase.
Jesus was the salesman I worked with. I can definitely say he was great to work with, very fast and responsive and overall friendly. Would highly recommend going to see him if you’re in the market . On the other hand the whole dealer as a unit was great worked with me got it done even service department was top notch. You don’t get that anymore these days
I highly recommend Jerry Haggerty Chevrolet. It was a very positive experience for my recent purchase. They had the exact vehicle i was looking for and at a great price, Joe Ceplecha, the salesperson i worked with was extremely helpful, efficient and friendly. All of the details were handled quickly and without any surprises. The finance department also did a great job in getting me a great rate and it was handled very quickly. I will certainly look to Jerry Haggerty Chevrolet for my next vehicle purchase
Jesus was great to work with. No games from anyone there. Finance department got us a great rate, even beat our bank approval. They didn’t even mark up their cars over MSRP. Honest dealer!
Working with Bryan and team at the Jerry Haggerty dealership was one of my best experiences when buying a new truck! Constant communication on the progress of my new truck was key for me and Bryan kept me posted through the process. I recommend working work Bryan again and buying from Jerry Haggerty!
I had a MIL light come on in my truck, I checked the codes (I own a well respected auto repair shop in Wheaton), and saw that once again my DEF heater in the tank had failed. I had replaced this unit about 3 years ago, but in doing research on it, I saw that GM was offering an extended warranty on it due to high failure rate. It also had a code for one of the NOx sensors, but with the DEF system not working due to the bad heater, this may well be a false code. I explained all this to the service writer on drop off. I had called to make an appointment, was told to bring it in at 930am on Thursday and I should wait for it, I asked if I could drop it off Wed. afternoon and it could be repaired on Thursday, the lady assured me that would work great. I got a call about 2pm Thursday afternoon from another service writer, he told me we have to order 2 NOx sensors for your truck, I told him no, if they would need to be replaced, I would do it at my shop, I just needed the reductant heater #1 replaced per the extended warranty I dropped off with the truck. I was told he would try to get it done before the weekend, I said not today, he said not a prayer. They did get it done Friday afternoon, but man, poor communication, false promises, etc. and trying to upsell me when they know who and what I am. I have to say, I was pretty disappointed in the whole thing. Experiences like this just show me why our customers come to our shop and dont want to go back to the dealer when it is not necessary.
Bill made getting my new truck painless and fun to do. Bill was a great salesman who didn’t make me go back and forth on the price it was a great deal. Phil in finance made everything simple and was able to work out a good deal with the warranty as well. Overall it was a great dealership to deal with after a few bad lemon salesmen at other dealers it was nice to have a simple buy
Jesus was so easy to work with. He was very attentive answering our questions and made the purchasing process so easy. Our family would definitely recommend Jesus and everyone at Haggerty Chevrolet.
Jennifer is very friendly, knowledgeable and professional. She takes her time to explain things and doesn’t pressure you. Her knowledge and love for the product make it easy for me to keep my Chevy truck in tiptop shape.
Conscientious salesman.Great truck.No wasted time at dealership. Less than 2 hours total to driving away satisfied.
Joe Caplecha, great salesman. He was very informative and took great care of my daughter. Natalie is 24 and bought this car on her own. He guided her, helped her in all possible ways. Thank you, Joe. I would definitely buy another vehicle from Joe.
Found a car in the morning and had a deal done by the afternoon. Joe C handled the process professionally and painlessly. Got a great deal on a vehicle and all in all was a good experience.
Mike is very personable and knowledgeable. He spent a lot of time with us making sure all our questions were answered. Excellent experience.
My experience with Jennifer in the Service Dept. was very positive. Although the Service Dept. did not have the qualified staff to work on my vehicle on a Saturday, she was able to have someone look at my truck and verify that there was something wrong and needed to be serviced. Jennifers passion for Chevrolet is obvious and is a great ambassador for the brand.
Jennifer in service was very helpful & easy check in process.Bought 2020 Traverse from Mike H. back in January & great customer service.
I had the best buying experience ever! Joe C. was friendly, knowledgeable, helpful and funny, too. Turns out we went to the same grammar school. I would highly recommend considering your next vehicle purchase from Jerry Haggerty Chevrolet!
Joe Ceplecha and the crew did a great job. They had is in my new car sooner than we thought. and They were very patient with me and my young kids. Thanks guys!
Jennifer on the service team is the absolute best. She’s made all repairs painless and even recommended a car salesman, Bryan, that put me in my new chevy a few months back. Incredible customer service, kind, and knowledgeable. If I could give her a million stars, I would.
Fantastic. Mike was detailed, engaging, and very informative. I was made to feel comfortable throughout the process. In addition Mike delivered, he didnt sell. I personally like a professional that can deliver versus trying to sell. There is a big difference. Mike is a deliverer. A knowledgeable salesman delivers. Great job Mike.
Easy to set up AppointmentDealership is knowledgeable and friendly and gets the job done on time
I absolutely loved our Sales Associate! I dread car buying like literally hate it but with Chuey it was different. He instantly gave me a feeling of calm. His quiet non pushy nature was refreshing. He was able to answer my questions with confidence and if didnt know something he asked someone else (thats true intelligence). Best experience hands down I have EVER had.
Went to shop for a new vehicle 3 weeks ago. Sales person was Bruce who is new at Jerry Haggerty Chevy. Bruce couldn’t find keys to a truck we were interested in. Went inside sat down with the sales manager named Joe regarding what what my husband was looking for. Joe said they would need to research around to see if there was a truck we are looking. Bruce and Joe both told us to keep in contact with them if there were updates. After a week, we called and left 4 messages for Bruce to call us back. Not only in voicemail but with an actual person. No return calls at all. Called today and spoke with Joe. Joe stated they turned it over to their commercial sales. Joe asked if they ever called which they never did. The point was Bruce never returned any of our calls. Absolutely No Respect for serious customers. Never would recommend this dealership.
I would give them 10 Stars if that were possible! Wonderful people who go above and beyond to take care of their customers. The service personnel are very responsive and take the necessary time to all my questions and concerns. They also have a very comfortable waiting area with wifi access and complimentary bottled water. You dont see that many places! I wouldnt take my vehicle anywhere else for service!
I have only had 2 great car buying experiences in my life, one in the 1990’s at CarMax and the other, with Haggerty. Both were great experiences and the efficiency was about the same but there was one major difference. Haggerty made it personal!Was doing my research for a Silverado 1500 and visited several other dealers all of whose were charging more than the MSRP. The latest being Kays Chevrolet where they up charged an additional 10% over MSRP. Stay away from those snakes.The minute I walked onto the lot I was greeted by Joe C (sales person) and right off the bat, I could tell, this was going to be different. No pressure, go tricks, no venomous snakes! Paul was very knowledgeable of the truck we were interested in and made sure we knew all of the differentiating factors between the various trims.We pulled the trigger and decided to go with a model we needed and wanted. Michael Haggerty showed jumped in and Again, I had a warm impression from Michael and not once did anyone try to bamboozle us, pull the rug out from under our feet, pressure us into buying warranties we didn’t need or other products and services we did not want or need. Instead, Michael laid everything out in front of us allowing us to make an informed decision. Mike was straight to the point, showed us the numbers that actually made sense and not only earned our business, but our respect.The whole process of buying the vehicle from Haggerty was pleasant and I will be returning! This was one of those experiences that will set the bar for future purchases!Thank you Joe C and Michael Haggerty! You both have not only earned our business but you have earned our trust and respect! Thank you!
Bryan made the buying process painless and fast, had the plates on my Tahoe before I was even at the dealership!
Joe D and Joe C. No two better guys. Everything always goes smooth and you leave feeling like you won.Jim H
The service was very good. The employee Keith who helped me check in, provided tremendous customer service. I have 16 years of customer service supervisory experience, and I know good service when I see it.
Bought a 2019 Chevy Trax with Jesus Chuy Serna. The process was efficient and we were satisfied. Joe, sales manager, was informative. Overall good experience. We contacted Jesus on his day off, and he called us back in 5min. Spoke honestly, we never felt pressured. Gentleman in was honest and efficient. I’d buy from them again.
Sales was amazing. Service advisor rude and got loud with me. Only had truck 2 weeks and 2021 silverado engine has knock(4k miles) I was frustrated he kept telling me they couldnt do anything because techs were on strike, wanted me to take truck home and Schedule Service when they were done striking. They did give me a loaner car. So Service Manger called and told me I will be dealing with him directly from now on. Im changing the review to 4 stars and we will see how it goes.
AWESOME experience with Jennifer as she displayed a level of professionalism, knowledge and patience that was unmatched. Would highly recommend Jennifer
I’ve been to this dealership twice. It’s in the area where I work, so that makes it super convenient. Both times Keith helped me out and he is great! Keep up the awesome work and keep those motors running.
I had been putting off purchasing a new car and dreading going into a dealership alone. I did some due diligence to find Jerry Haggerty Chevrolet and couldn’t be more happy! I have never had such amazing service from Joe and Joe! They made the purchase of my 2021 Blazer seamless and so easy. They were upfront about everything and no hidden costs at the time of signing the papers. Special shout out to my finance guy for a job well done. Thanks guys for taking care of me and being honest. I love my new ride!
Bryan is the best!! Easiest car buying experience ever. Thanks Bryan!
Joe C. was great and I had a wonderful experience buying my new (to me) car.
We bought our 2021 Chevy Traverse RS this past weekend! Such an amazing experience from start to finish! Bill was our sales guy and he went above and beyond, was extremely thorough and so nice!!! All of the staff made us feel so comfortable, probably the best car buying experience we have ever had!!! Thank you!!
Great experience working with Joe C. Very professional and helpful during and after the sale.
Many people think trading in or purchasing a vehicle is a stressful long drawn out procedure. But let me tell you, this is not the case at Jerry Haggerty Chevrolet! We just purchased our third Silverado truck working with Joe Daddino and Joe Ceplecha. These two make an impeccable team finding exactly what we wanted and gave us the best trade in value that was unmatchable. They are extremely professional, knowledgeable and trustworthy. The entire team at Jerry Haggerty is super accommodating and make you feel like you are family.
The best place to buy a car. The staff was great and very very helpful. Will never buy a car anywhere but at Jerry Haggerty Chevrolet
We had outstanding service with Mike Haggerty. Mike found us a new 2021 Equinox to lease. When we came in to complete the paper process, Kevin was ready for us and everything went extremely smoothly.Thank you, Mike and Kevin.George and Mary Catherine Kosmach
Everyone at Jerry Haggerty Chevrolet was very helpful and welcoming. As a first time car buyer, I had lots of questions and Bryan went above and beyond to make sure that all of my questions were answered. Bryan even came back into the dealership during his time off to help me finalize my purchase. I couldnt have asked for a better car buying experience
We had good feeling during and after the conversation, which wasnt our usual experience at many dealerships. This was deciding factor to return and purchase the vehicle.
Bryan couldn’t have made it any easier. He was determined to find me a car and guided me through the whole process. Would recommend him to anyone needing to buy a car.
This was the BEST car shopping/purchasing experience I have ever had! I HIGHLY recommend going to Jerry Haggerty Dealership for your next auto purchase! We contacted them for a vehicle listed on Car Gurus (to purchase as a surprise for our daughter). We received personalize care & attention from Mike H. The vehicle was washed & ready for us to test drive shortly after we arrived, we did not receive any pressure to purchase & every question we asked was answered with a straight answer. So refreshing! All paperwork (sales floor & finance office) was completed in timely fashion & we left there feeling satisfied that we got a great vehicle for a fair price! Overall, excellent experience! Thanks to Mike & the Jerry Haggerty Chevrolet team!
I wanted a particular color that they didnt have on the lot. Mike found one for me at another dealership. He helped me set up the OnStar and explained all the features to me. This is the fourth car my family has bought from Mike. He is wonderful!
Great overall experience. Our salesman Bryan L. was very helpful, friendly and straightforward. Easy and smooth transaction. The paperwork didnt take long at all. We were very surprised. Definitely recommend this dealership.
The experience with Bill and Joe was so pleasant. It was nice to see old school hospitality and not be just a transaction. I would definitely recommend Jerry Haggerty Chevrolet to anyone that was in the market for a new or used car.
Mark was great to work with it was a great experience he took time to answer any and all questions I might have Han I will definitely return there for any service I mooned thank you Mark
The best experience to date in my life buying a car. A fantastic sales team that made us extremely comfortable. These guys are very good at what they do. Thanks.
This place was a no hassle sale and it was the best vehicle buying experience I have ever had. The sales team and management is great!
I have a long history with Haggerty Chevrolet and have never been disappointed.
Thank you for the process with purchasing our new 2020 Chevy Traverse. Being able to communicate, negotiate, and work together to find price that would work for my family was very important. This was our second car purchased for Haggerty Chevy, & will recommend to to friends and family. Being able to work with Mike Haggerty made the process doable and appreciated his help, along with Finance, and sales car manager. Look forward to hopefully doing this again when needed.Thank you
I bought the truck of my dreams & found it had a problem driving it home. I thought of the situation I would have to deal with. To my surprise, there was no situation with Jerry Haggerty Chevrolet. The problem was hard to find but they stuck to it and resolved it. I am very happy with the truck and the service I received at this Dealership. Would I recommend them? You bet!!
They were amazing. I had to fly in from out of town and they honored my reservation of the vehicle. Michael and Nick were awesome!!
It was better than expected, Brian Lewis, is definitely a people person, he was not pushy at all, and very personable. I would recommend Brian to anyone I know that’s looking for a car.
I had the pleasure of working with several great people from this dealership. A gentleman named Joe was super helpful from the start getting me into the car I wanted. He was straightforward with me and made it a seamless process. I highly recommend this dealership!
Awesome service. Very friendly staff very helpful.
Jesus Chuy Serna sold me my car in April, 2021. He answered every question I had, had vast knowledge of the car I was looking at and all the Chevy products available, was able to assist with financing. He was an all-around pleasure to work with! Highly recommend!
I wanted to express my extreme satisfaction with your Service Advisor, Jennifer. I called your dealership last night just before your Service dept closes. I had started my 2017 Malibu before leaving work last night to warm the engine and accidentally locked my key fob inside with the motor running! I tried calling the police to come out and unlock my car but they wouldn’t come out unless it was an emergency. So I called the nearest Chevy Dealership. Fortunately advisor Jennifer answered the phone and was determined to help me even though they were closing. She explained where I could find my VIN number so she could make the necessary calls to On Star and GM roadside assistance. She had a “Rescue” vehicle at my car within the hour! She stayed on the phone with me the entire time to be sure I was taken care of. She is a true asset to your brand and to your dealership. I can’t tell you how I appreciated her help last night!! Please give her my sincerest thanks.-Mike G
Mike is a great guy. Listened to what I wanted and found it for me at a great price when there wasn’t much inventory available.
This is the 3rd vehicle I have purchased with Mike Haggerty and he is always been very honest and up front about everything. He is personable and listens to what you want and your concerns, answers all questions you have and really goes above and beyond for his customers. He is someone I continue to do business with for this reason.
Excellent customer service and relaxing environment. Joe Do and Joe C were so wonderful and treated us like family. 5 Star service! They explained everything so very well and made us feel right at home. Loved the personal touch and the wonderful conversation getting to know the 2 Joe’s!
I purchased a Toyota Highlander over the weekend and it was such a great experience! Buying a car is usually such a pain, but I did my research on this car and haggerty and their team really did have the cheapest price for their Toyota. Other than the price the staff was friendly and professional. I dealt with Joe Ceplecha and his sales manager Tony. They really helped me get the deal done for this car. They were patient and not pushy with me as I came in twice to make sure this was the car for our family. They had the car cleaned and ready for when I arrived and we worked out a really good deal. The dealership was clean and everyone had their mask on properly. I would recommend anyone who is in the market to really consider them and Joe for their next car buying experience because even after buying the car Joe reached out and made sure I was happy and wanted to know what the wife and kids thought of the new family car. Really really happy with the overall experience!!Thanks guys!!
Outstanding service and a real pleasure to do business with. We dealt with Mike Haggerty, truly a gentleman and this experience did not leave me feeling pressured to purchase a car. He was willing to negotiate and appreciate our offer. I would absolutely deal with them when looking for another car!!!UPDATE: The after purchase support was disappointing. I was told in so many words, the problem you experience with the vehicle is your problem to deal with, even thought it was pointed out as an issue immediately. All I was told over and over was, you should have paid another $6500 for a warranty when you bought the vehicle. I bought the vehicle from a new car dealer expecting better service than a used car dealership. Very disappointed!!!
Love this car dealership! I brought my car a few years back and everyone was great! I had it in there a few days ago to see if they could find the back cap to my headlight that fell inside the car! They not only took me in right away, they found it and put it on right away! The service man was so nice and did not charge me for it!!
They were nice but very short with me and I believe it was because of my race, unfortunately.
Outstanding customer service from start to finish. Joe C. and Joe D. went above and beyond to find the Traverse we were looking for. This is our second vehicle purchased from Jerry Haggerty Glen Ellyn and we could not be happier with the excellent service and guidance they provided. Thanks guys!!
Joe was a lot of fun to work with, super happy with my experience & purchase!
Associates were professional and engaging. Overall positive experience.
Wonderful car buying experience. All the things I read about Mike and Haggerty Chevrolet were true! He really is extremely knowledgeable and the staff are so friendly. We actually left commenting that was so easy and stress free. We were so pleased and glad we read reviews prior to going there. They treated us with respect and we left feeling like we made a friend. And we love our Tahoe!
Excellent experience. Mike Haggerty was very informative, explained everything. Once we decided to purchase the experience went smoothly and quickly. Once purchased we came back to ask more questions about on the items on the car - Mike took his time and explained everything. Great salesman - I would highly recommend him!
Mike Haggerty is the one you should talk to! Definitely one of the best transactions I have ever had purchasing a car. Not only does Mike treat you like a valued customer, he treats you like a member of his family! I am extremely satisfied with the car I purchased and I will definitely purchase my next vehicle from him!
Joe Ceplecha was a wonderful sales man. He helped me when I knew another dealership wouldn’t. He is one of the best at the dealership, no doubt about it. If you have a car in mind and need someone to help you get it, Joe’s the man!
Went to the store 3 weeks ago for reparing my vehicle and they said they need to order the part and contact me in few days, but they just compeleted disappeared. So I have to brought my car to another Chev dealer and the cost for address same issue is even $100 cheaper. Also their staff is very rude and unprofessional. There are a lots of Chev dealer around this area, avoid this store to save your time and money!!!
Thanks Joe Ceplecha for your help, you made out car buying experience pleasant and helped us out so much. We truly appreciate your help. Will deff recommend friend and family to you! Thanks
Great service department. Got me in for service when everyone else was 2 weeks out.
Fast friendly service.
Your dealership is a five star business! Great people! Awesome service
Nick, Tony, and Ryan were excellent. Nick answered my call late at night. Tony called me minutes later and Ryan handled it all the next day. They knew I was driving 5 hours for the car and was extremely interested. They made sure the car was still there when we arrived, had it ready, and made it a great experience. Before I made the trip, i had a lot of questions about the Tahoe and Ryan made sure all my questions got answered, It was great! He took the time to find the answers which ultimately is what made me buy the vehicle.
Excellent service experience. Very professional dealership.
Joe Daddino and Bryan Lewis will get you the best deal and go above and beyond to find what you want!
The past couple of weeks Ive been shopping for crew cab trucks online and tried to avoid going to the dealership because we all know you get the same feeling as you would going to the dentist office! Thought I found a deal at not 1 but 2 Zeigler dealership but of course price listed on site is never the price they offer when you get there! BUT Jerry Haggerty in Glen Ellyn WOW, hands down the best experience Ive ever had!! I spoke to Jeff Schlenger and inquired on a trucks low online price. I told him lets not BS, honor this price and well get a deal done today. Couple of hours later his Manager text me invoice price with his signature which matched the online price!! I headed to dealership and 2 hours later Im driving home in my new 2020 Silverado custom!! If you want a chevy COME TO THIS DEALERSHIP AND MOST DEFINATLY ASK FOR JEFF! Very professional and courteous!
Very Friendly Staff and Vehicle was finished when promised. I was also kept in constant contact and was regularly updated on the status of my vehicle.
Had a great experience at Jerry Haggerty Chevrolet! Bryan was an absolute pleasure to work with and made the car buying process quick and easy. He had models ready for us to test drive when we arrived for our appointment and provided recommendations on best prices and deals. Everyone was communicative and professional and I would highly recommend buying or leasing here!
So found a vehicle that I was highly interested in purchasing, spoke to sales person Robert Whalen asked me to send him information on my trade in and scheduled a appointment to go see the vehicle in 4 hours I said I’m not going to even haggle you on the price I’m really interested and they said they shouldn’t have an issue giving me what I want for my trade in. 2 hours later they sell the vehicle, pretty un stand up move. Needless to say won’t ever consider them again what else are they going to do behind your back.
People are kind, considerate and easy to work with.
I was treated with respect and felt comfortable that my car was checked over thoroughly in connection with an oil change. My concerns were addressed.
Just had a wonderful experience at Haggerty! My husband and I traded up to lease the new Equinox. Super easy transiton. Friendly and helpful staff. Joe is the best! We walked out with TWO new awesome cars, very happy with the whole experience!
Awesome dealership to purchase a vehicle from. They were very accommodating, communication throughout the entire buying process was excellent and were very friendly and easy to work with in person. Coming from out of state, the entire process was phenomenal and from all my vehicle purchases prior, this dealership was by far the best. Shout out to Nick working with him from the get go and Mike H when we arrived and to finish the process. Great job guys and appreciate all the hard work 🤙
Nice friendly clean dealership with great customer service.
We went to Stasek Chevy (twice) to renew our lease. Rubbish customer service. False advertising. Frustrated, we walked into Haggerty Chevy. It was like night and day. Jeff, our salesman, was awesome. Friendly, cordial, real. Scott in finance was unbelievable. They went above and beyond to make us feel at ease. They bent backwards to get us to a figure we were comfortable with and then they came down a little more. They realized that the customer service experience is invaluable. Thats why I would strongly recommend Haggerty from here on out.
Great people to do business with
Always an excellent experience at Jerry Haggerty Chevrolet. Great employees there.
U guys have good service and u guys make sure your customers are satisfied and your team is amazing
Bryan was extremely helpful! He was very patient with me while I tried to figure out exactly what I wanted! It is clear that Bryan is focused on making sure you find the car that fits your needs!
Jennifer was great and kept us in the loop with the repair process.
Joe C. was great and made sure to follow up and get everything taken care of for me. He made sure to accommodate and answer any questions/problems I had. I would recommend him!
Great service and communication with me they let me know everything going on with my car from start to finish. Kevin from the auto body shop was professional and reliable with me every step of the way. Would definitely recommend and use them again in the future. The whole process was easy and painless.