Ive been to this CVS twice. The first time my prescription was not available until 45 minutes past the time quoted. Yesterday I received a text asking me if I wanted to refill. Said yes and got a response indicating that it would be ready at noon today. Showed up at 1pm. Was told that they do not have any prescriptions (not we got it but havent filled it). When I showed her the text she said yes we have it but havent filled it and that the text says it will be ready at noon and they will contact me when ready. I cancelled it and will try another CVS in the area.

Not a good experience.

Worse run CVS in the area, bar none. Been coming here for yrs as it’s close to my house. Always has long lines and empty shelves regardless of time of day. Just provided feedback to the manager who I happened to see in the store this morning. She could barely hold back a yawn. She literally did not care.If anyone at CVS HQ is reading this then you should prioritize coaching up this store’s leadership team, or perhaps consider a regime change.

Fast delivery

Corey is the most helpful, informed, gentleman.

It is one of the worst cvs in my area. The manager of the store is one of the meanest I ever met she acuses people and does not show the proof of she has against people. She takes personal problems against the customers. I do not recommend this store

Indeed I agree that this is the worst pharmacy I have ever used, but I yet time again I give them a chance only to be disappointed. They know that I refill my scripts each month yet they always need to order them. I never received a script on the day written. You would think that a wealthy town would have their act together but its quite the opposite.

Horrible customer service!! Last time they told me I wasnt insured, even though I showed them a valid insurance card. Had to have the doctor call and clear up the mess. Theres always an issue here and they take forever for the simplest things.

This pharmacy is without a doubt the absolute worst place I have ever experienced. I have had numerous issues with various doctors for myself, my children, and my spouse. The problem is always the same.The doctor calls in prescriptions only for CVS to claim they did not receive them. One doctor was on hold for 45 minutes while i was in the store, speaking with the pharmacist in person who claimed nobody had called in hours. Id rather go to the trunk of a car in the Bronx than deal with this place again.

If I can get a zero score, I would. This pharmacy blame the insurance company for whatever purpose. Do not get your flu shot here. Rude.

Customer service is poor but they have lots of stuff

I had recently used the pharmacy. Instead of giving me me the medication prescribed, the staff gave me a generic brand. My doctor wrote on the prescription to give me the low dose version. Somebody must have not read the prescription because after going two weeks with horrible side effects; I gave up taking the medication. I saw my doctor and communicated with her how scared I was to take the medication again. And that’s when we realized that the pharmacy messed up the dosage. I probably won’t use that pharmacy again. It makes me extremely angry that it happened.

Not expecting much from CVS but this one is the worst. Gave me the wrong medicine and another time declined insurance and blamed insurance but the reason was that they processed the claim wrong. Not going here anymore - there are plenty better alternatives.

The manager in this store, David, is really unhelpful.

The worst experience Ive ever seen. The behavior and dealing with patients are so bad . They dont work properly and blame insurance company. They try to change quantity of medications. The Dr prescribed 4 times a day but pharmacy says once a day. Treating very badly. Sorry I dont have more than worst word ........:(

Good location .. Busy place .. drive thru .. prescriptions and good selection of goods for health and personal items

This place really went down hill. There are always long lines in the front and also by the prescription counter. My most recent experience, and last one for sure, was today. Waited 15 minutes at 8 pm on the RX line. When I was finally called, I was told my prescription which was called in at noon was still not filled. When I told her it was blood pressure medicine and I needed it tonight I was told if I wait ten min they would give it to me, but they are backed up and almost a day behind. Really? To fill a bottle with 30 pills? Like I said.... Never again. Going to RiteAid.

Wasted several hours here attempting to have basic prescription filled to no avail. My newborn was added to my health insurance and this addition was confirmed...three times by my insurance company. The pharmacist, and techs she evidently trains, is/are under the misconception that medical care coverage and prescription coverage for the largest health insurance Co in the nation are always separate entities and my daughter is covered under medical but not under prescription ; my health insurance company begs to differ. And that certainly is not the case. This misnomer stems from an 1-800 number which is an affiliate of CVS. I am quite familiar with this 1-800 number and they do not have access to real time coverage info. Several calls to the main blue Cross/ blue shield hotline confirmed the medical and prescription coverage are both in effect at the same exact time, yet the CVS pharmacy chooses to blindly call their own affiliate number, which does not have info as current as blue Cross blue shield. After an hour or so attempting to educate the pharmacy, I finally ran out of time and patience and agreed to pay for my daughters prescription, although it was covered under my insurance - then they tell me, Come back after 5:00 pm tomorrow, we will have it then. They clearly saw, for an hour, I was trying to clear up their insurance issue to immediately obtain the medicine for my daughter- yet they failed to tell me they would not have the medicine available for 30 more hours anyway. If you would like to deal with a rude, curt, misinformed staff with no empathy... who does not have your medicine in stock and lacks basic critical thinking and customer service skills, go to this pharmacy. Ill be going elsewhere so my daughter isnt up crying her eyes out waiting for medicine. The pharmacist on duty clearly has no time for customers and is unwilling to listen to health insurance co. After I left, I again called blue cross blue shield and they apologized for CVS being misinformed and advised me again that the CVS affiliate hotline simply does not update as quickly as blue cross blue shield hotline number. I initiated a complaint through CVSs customer service number and was told they would promptly escalate this to district management, as it is an urgent matter.. 3.5 hours later... no call. CVS pharmacist exhibits cavalier, curt, dismissive attitude.

Slow pharmacy i was there they said it was gonna take 15 mins to do i was there allmost 45 mins till i said something then some very rude older man said they could not find the paper and asked me to give them another 1 ...... really this place is jacked

Our pharmacy for nearly 20 years. Sofiya, Lynne and the team are great.

Store is always a mess. Prescriptions are never ready on time and there is never enough help at the pharmacy counter to pick up your prescriptions. Time to switch pharmacies.

They have just about everything a convenience store should have

Very bad store, pharmacy department is terrible. Worst pharmacy i have ever seen.

A clean decently sized CVS with a nice staff

Pharmacy department drops call all the time. Unfortunately 80% new staff dont know elementary things. Wish they can change it.

SLOOOW pharmacy