Front bumper was crushed and cracked. Not only did they get the new one, paint it to match my car exactly in only a few days, but when they found out I didnt have a ride home while they worked on my car they offered me a lift! Which, even though I lived close, was super sweet seeing as its LA and the sun was out. I was dreading walking home after working all day. Everyone was very profession and nice and I was kept up to date the entire time. So thrilled I went here and will definitely use their services again if I ever need!
This place has the absolute most talented auto body guys in all of Los Angeles. I really cant compliment this shop enough, especially after my second visit. Dropped my car off early in the week and it was ready before the weekend. Ive been telling all my family this is the only body shop worth going to from here on out, at this price and at this quality of work, its ridiculous to consider going anywhere else. Easily a solid 100 out of 10 stars
Wow! Being new to Los Angeles, I was very hesitant to take my car anywhere without knowing where to go. I read great reviews on Prime Time Collision and from the first day I felt very confident with leaving my car there. Everyone was so nice. Mick and Vick went the extra mile to make sure my car was taken care of and they went into great detail explaining the process. I picked up my car and was surprised and impressed with the quality of work they have provided and for the affordable prices. I definitely recommend this place to someone looking for body work repair on their car.
Excellent service .Highly recommended.
Came in with an awkward dent that prevented my passenger door from opening, they popped it out quickly and were super friendly, professional and awesome. Highly recommend
My wife and I have been fixing our cars here for about 5 years. Mic has always provided the best service in a timely and cost effective way. He alway goes above and beyond. It is such a relief to know that if I have a car problem I know exactly who to call and what type of service I will receive. Highly recommended!
After searching for a while to find the best body shop in the area, I came across prime time based on the reviews they had. Was a little skeptical at first but brought my car to them after a terrible rear end. From the very first visit, the crew went above and beyond in providing the right estimate of damages, taking care of all communication with insurance and estimate approval, keeping me informed at all times, and making sure my car looks exactly the same and even better than before the accident. Great people and great service. Highly recommend them!
Couple months back my new Tahoe was rear ended while entering the freeway. The other party was found to be at fault and we both had Geico insurance coverage.Long story short, from the very beginning, both my adjuster as well as the other drivers (both Geico), kept pushing for me to take my car to the nearest Caliber Collision center since Geico called them a preferred body shop. However, preferred, in this is just a fancy way of describing a cheap and quick repair facility which the insurance company has contracted with and pays a fraction compared to a reputable shop. This I found when I did some quick research online. Furthermore, they were offering to put me in a economy rental car in the interim.However, upon the said research, I respectfully declined their offer to take it to Caliber and decided to go with Prime Time collision, which had the highest ratings online, both in quality and numerosity. My initial meeting with Mick at PT was very smoothly and he informed me that an economy rental car was not acceptable, thus they were supposed to provide me with a comparable large SUV. Based on his advise, I spoke to Geico and they hesitantly upgraded my rental.In closing, I picked up my car couple hours ago and it looks brand new. Besides the quality repair, they had also sent my car out to be fully detailed (see after pic).I wholeheartedly recommend Prime Time as they do great work, are a family run business, and not scared to advocate for the little guys against the large and greedy insurance companies.
They did a great job, by fixing a big scratch on my rental car. Recommended
Had really great service! Had an issue with mounting something on my truck and called in, Mike answered and fit me in the same day. He helped me out with my problem quick and painlessly, would definitely recommend the place for any body shop needs.
Great collision repair shop. Fantastic people to work with. Helped my wife and I out with a free tow and estimate after I totalled our car. Would really recommend them.
After my car was completely totaled and I was upfront about the fact that I only had liability insurance, Mig helped me tow the car back to the shop, assess the damage and find a junk yard to sell it to--all gratis. Ive never had to go through this process before, and I was very braced to be screwed over, but that didnt happen. A big thanks to Mig and his team for being so generous and accommodating.
Mig Came out on his day off to give us an estimate from a short notice. And he was very easy & professional. Would recommend him for any body work and such
Fixed up my FJ Cruisers bumper easily. Free estimates available and the owner Mick is a great guy, really nice and runs this place well. No hassle at all with the process. The car looks great too. Definitely the best auto body shop in Glendale!
I have been coming here years and recently I had to paint one of my x5 bumper parts. Mick, is always great person to talk to and he will take care step by steps.
A few hiccups here and there, BUT overall A Phenomenal experience!! Chris is the best. World class customer service and a master communicator. I would definitely recommend PRIMETIME if youre looking for great price for work, speed, quality, and great service.
This week I found myself in a predicament needing some body work done on my car with a quick turnaround as I have to drive to Las Vegas this weekend.I called one shop and I didn’t have a good feeling about them, so I decided to call Prime Time. Chris, who answered the phone, was beyond professional and called me back with quotes and time estimates within the time frames he promised. He also worked with me to find the best company to get my car towed to them to work on. I haven’t left my house to do anything for this. He took care of everything over the phone.Thanks Chris and thanks Prime Time!
Great customer service. They went above and beyond. Opened shop back up at 9 PM to take my car in.
Second time here and great service both times. Clean work and fast turn around. Definetly reccomend him. Gary is great to work with!