Morgan and Ed is very friendly and helpful where we have issue with phone, good experience and knowledge that could get our phone fixed quickly, we are happy with them since we been went other 3 different places that don’t want to help. Highly for morgan and Ed doing good work !
Everyone is nice here and very helpful and help me out Im disabled and they always setup my new phones and offer discounts and great service. This is the best verzion store Ive ever been to.
Ed and Morgan have been extremely helpful in everything I needed for my phone. I highly recommend them.
My recent (11-6-20) experience at Verizon was amazing!!!! I was fortunate enough to have Morgan and Ed assist me step by step. Since I am not “techy”, I was concerned regarding the purchase of a new I phone and I pad. The encounter was made very pleasant with their patience and knowledge. Morgan was especially gracious with her time and one on one attention. I could not have asked for better. I sincerely hope someone does something nice for her today!
Highly recommend this Verizon store!Spoke to a sales rep by the name of Edwin Tavernas. If youre looking for an awesome deal please check them out.
Our Company has been with Verizon wireless for many years. All my business calls are forwarded to my cell phone and it wouldnt work after an update, needless to say on a Saturday right before stores were closing, Ed Got me right in and took his time to make sure I got what I needed and back up and running so I didnt miss a call! This location is my new go to for all our company needs. In the past I wouldnt go to an authorized Verizon retailer but now this is my go to place for all my business needs! It was a much better experience then any corporate store I have been to! Ed even reached back out to me for a follow up to make sure I was happy and if I needed anything! Thank you Ed for your effort and thoughtfulness! Your work ethic impresses me as a business owner!!
Best Verizon retailer I have ever been to, my visit to this store was way more than what I expected. I normally always go to a different location in Queensbury but this was the only store open due to covid, and my husband & I were both ready for an upgrade. The service & assistance I received from the moment I walked in was 110%, Ed & Ariel were amazing and make a great team! They were super friendly and personable, you can tell they really care about their job, and go above & beyond for their customers! Ed upgraded and ordered both of our phones very quickly, the entire process was smooth & painless. At my last visit to the store to pick up our new phones that were shipped I was very surprised to hear that he was the manager of the store, I honestly thought he was the owner by the way he took care of things and did his job. As a business owner myself, I must say he is definitely an asset to this location & needs a raise! 👏🏼 I usually dread walking into Verizon but my experience this time was very pleasant! Thank you Ed & Ariel, you guys have definitely gained me as a new customer!
Had a fantastic visit at this store. I needed a new phone and Ed walked me thru the options and I ending up with the perfect phone for me. Cant begin to say how much patience Ed had as I am not very tech savvy. Than you so much Ed for making it easy and enjoyable.
If you havent heard about this store you have to stop in and experience the great customer service. Ive been to so many Verizon stores and experienced the worst customer service but this place is extravagant. Ed, the manager runs the place so smoothly and makes you feel so comfortable and asks you if you need anything to drink. Morgan is great at her job giving you great information on phones and listening to what you need. This store is a breath of fresh air!!
Highly recommend working with Ed and his team at the new Verizon location in Glens Falls. The store is neat and clean and the team there is knowledgeable and happy to help out with all your needs.
Ive been to a few Verizon stores, this one by far has been the best. Edwin was great. Jokes with ya very informative of the phones. Was a pleasure to chat with while doing by business. Will come here again
Ariel was fantastic. Very straightforward and helpful. Made the transfer process very simple and listened to any concerns. Friendly and makes sure you leave happy! Thank you very much!
Ariel and Ed were extremely helpful. Not only did they get me set up in a sleek new Pixel phone, they made sure I had all my data transferred. Friendly, accommodating and professional. So glad they are in GF.
I have been a Verizon customer for many years. I always go to the location in the mall but this store was recently built and its in my neighborhood so I gave it a shot. Id have to say the customer service I recieved here is the best. Thanks guys for going above and beyond to help me with all of our phone issues and upgrades!
Our experience today was exceptional! Lucas helped us along the way and was very patient with the millions of questions I had. He was very sensitive to our needs while finding the best plan for my family, as well as, the best phone for me personally! I would recommend this store to all of my friends and family!!!
Ed is a great guy. Always friendly, very polite, very knowledgeable, extremely helpful, and easy to communicate with. 5 stars!!
Great experience at store. Ed was the best! He was very knowledgeable and most helpful. Certainly recommend R Wireless in Glens Falls. Thank you, Ed! Ill be back!
I am very happy with the service I have received, starting with Lucas who worked with me several times trying to figure out why my phone I purchased outside of Verizon wouldnt work. Then I returned and am extremely happy with the care and help from Ed and Hailey.thank you VerisVe😀
Ed gave me fast service and very helpful. Helped me out even when the store I originally went to was not this one. If he can get a 6 I would.
We were going to leave Verizon for good, all of our experiences at all of the other local Verizon stores were bad. But we stopped in one night and Lucas kept our business. We upgraded one of our phones with Lucas and stopped in a week later and upgraded the other with Ariel. The whole crew at this store should be the prime example of what every other Verizon store should be. Thank you Lucas and Ariel for the great experience, Larose Street Verizon wireless will be our place of business from now on.
Ed and his team was very reliable answered all my questions great service an experience at their store
Usually hate going to verizon, it can be an all day process and can be very frustrating. Lucas was great and got us right in and right out. He was also super friendly and walked us through everything! Great asset to your team! New location is very convenient!
Edwin was amazing! He went above and beyond with a smile on his face the whole time. Great experience! Thank you.
We had a great experience here with Ed. Very easy to shop no pressure from Ed and a great personality! We will definitely recommend this store to others.
Ed and Ariel are the best customer service representatives for Verizon. I highly recommend going to this store for all your Verizon needs!
Ed was very pleasant and made buying a new phone a great experience. I would definitely recommend this store!
Store manager Ed was very helpful in choosing a phone and very informative. Highly recommend this store.
Very understanding to what device is I need and a plan that works for me! Thanks Ed
This new store is beautiful and the employees are so helpful and patient. Definitely the best service I have ever recieved dealing with my phone. I highly recommend this brand new location for all your Verizon needs.
Ed was extremely friendly and fast. The best experience I have ever had at any Verizon store. I highly recommend this location.
Quick, fast! Edwin is very personable!Great value
Walked in met with Edwin who was super helpful. Found a phone like it. A++++ Recommended!!
Ed and Hailey were awesome. Very very helpful andndidngreat getting our new phones set up. Thank you guys!!!!!!
Ed was great and clearly but swiftly led me through the process of upgrading! Great experience!!
Ed was wonderful. He explained everything to us. Lucas was also a great help.
I never write reviews but I had to after my experience at this store! The staff is super knowledgeable and helpful! Ed was excellent. I appreciate all the help!
A great place to pay your bill.
Very grateful for all the valuable info I received from the employees at this location. Ed made sure I left the store with all The answers I needed. Very knowledgeable thanks Ed!!!
This store may be new to the area but definitely not to the business!! Friendly and knowledge service. Ed, Ariel, and Morgan are a pleasure to work with. I can’t wait to continue to do business here in the future.
I stopped in with a question about my cell phone and to purchase something to protect my phone screen. Was greeted upon entering the store, and Morgan and Edwin were very knowledgable and friendly.Will definitely use this store for all my cell phone needs!
Ed Tavers was so nice to work with. Being new to a cell phone he spent a lot of time with me. Ariel was also a pleasure. To deal with.
Ed was great. Was in and out much faster than expected.
Fantastic customer service! Morgan went way above and beyond to solve my issues. Highly recommend this store.
Great service go see them at Glens Falls next to Hannaford, Ed the manager is awesome, best service ever.
Very knowledgeable, friendly and Ed is a pleasure to work with. I left satisfied.
Great to have a Verizon store in Glans Falls. Superior service. And right now, theres not long wait to talk to Ed, Ariel and Morgan.
Ed was a great help!! Great experience with everything he helped us with 😁
Verizon Glens Falls NY is a great site to get yourself an i-phone.
Ed was very helpful and would definitely recommend everyone here with a positive experience.
Ed at the Helens falls Verizon was able to save all the data on my phone after it crashed. He was very knowledgeable and helpful, the whole process only took 10 minutes, thanks so much Ed,
Ed did a great job appreciate his talent made my day.
Edwin was very pleasant very helpful very professional, great experience. Will be back
Ed and Ariel were great to work with, definitely will come here again
Ed was very nice and helpful throughh the process switching from Sprint and it was a great visit here.
Thank you so much for all your help. Edwin took his time and was very helpful.
Very friendly and helpful staff! Beautiful new store!! Love this store!! Welcome to the neighborhood!
Amazing service ED was very knowledgeable I will def go back to this store. Excellent service.
I upgraded my samung android phone and purchased a tablet. Edwin did a fine job. And I am pleased. I am a happy camper.Richard McLEnithanQueensbury New York
Ed provided quick friendly service. Highly recommended.
Ed was very helpful and I strongly suggest if you need anything too stop in and see him very professional and helpful
Morgan was very helpful and friendly.
Excellent service by Ed, Abdul, and Morgan.
Excellent experience, very clean store, very pleasant atmosphere, salesman was awesome Edwin Traveras. Ty
Ed was extremely helpful so grateful to do business here.
The service was great! Ed and Morgan were fantastic! Convenient new location.
Convenient location. Ed and his team super accommodating.
Your staff at the Verizon store was amazingly helpful and friendly. I had what I thought was an insurmountable problem transitioning to my new phone but after much time and effort by Ariel and Ed, my insurmountable problem was solved. Thank them and thank you. These are employees you should make sure to keep in your company. Bruce Frost
Edwin and this store were great. They were extremely knowledgeable!!! I’d recommend this store to everyone!!
Excellent customer service. Ed and Morgan were super patient and helpful!!! Thank you !
I am very happy with Ed and verizon hopefully the bill wont be as high
Ed gave me great service very happy.
Ed was very confident and very helpful and she will come back again.
Edwin was excellent! Great service!
Edwin Glens Falls store great service wonderful personality 5 star👍🏻
Thumbs up to Ed great employee, really recommend him and this place.
Thanks, Ed! Very helpful and was great to work with!
Edwin has a great customer service very nice attitude
Ed was fabulous, keep him n give him a raise,
Wonderful store, Ariel Trillin helped us and was awesome
Ed and Morgan were very helpful and very informative and helpful.
Lucas and Ed were very helpful!! Thank you!!
Best place♥️✔️
The service here was great very friendly.
Edwin is a good guy was treated very fairly
Ed is the best and good store and excellent service
Great store fast quick efficient 😎
ED was the best, and really happy we made the move to Verizon.
Super nice people!! Extremely helpful!!
Ed and Ariel did a fantastic job
Ed is excellent at customer service.
Awesome experience, great customer service!
Very please with Ed and very informative
They are the best and the boss is very nice
Great looking store.
Great experience.
Ed was very helpful!
Lucas was awesome and very helpful
Awesome folks to work with
Great customer service
Ed is excellent