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Riverside Import Auto
2100 Devereux Rd, Glenwood Springs, CO 81601, United States
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Riverside Import Auto
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Ra
Review №1

I used riverside auto to get my snow tires put one and an overall check up on my car. First off, this place was a life saver! My current tires were shot and I need to get my tires replace ASAP! Unfortunately every other place in the valley wasn’t able to service my car for a week at least. Riverside was able to have my car back to me in just a few hours. Alex was fantastic and called me as soon as the tires were on and gave me an update on other things that could be fixed without being that awful “salesy” type. Overall I felt respected and well taken care of at riverside and not to mention it was AFFORDABLE! Will certainly be taking my car back in the future!

Ni
Review №2

They ALWAYS provide the best service I have ever gotten. Riverside is friendly, conscientious and reasonably priced.

in
Review №3

They are the best. fair price, knowledgeable, spot-on the problem. When other dont know what the problem is.

Kr
Review №4

Met the owner when my KIAs motor seized. He couldnt fix it but then heard by word of mouth, best place to get oil changes and auto maint. Started going in 2015 and havent regretted it. Very trustworthy and knowledgeable. Youre in good hands with this place.

st
Review №5

They dont treat me differently because Im a woman. Always super helpful. Make sound recommendations. I feel comfortable leaving my car in their care.

Ph
Review №6

Jerimy and his team always provide great service!! I wouldnt take my vehicles anywhere else!

Do
Review №7

Jeremy and the rest of the staff at Riverside were fantastic - they diagnosed the urgent repairs as well as the less urgent on an older car that isnt worth putting much money into. I appreciate that they had a frank conversation about what repairs were needed (and they were ones I could do myself!) and worthwhile, and ended up not charging me anything.

Ca
Review №8

I would recommend them to anyone. Top notch.

Da
Review №9

I usually don’t spend my time reviewing businesses and understand mistakes can be made but what I discovered under the hood after I had it serviced is inexcusable. After driving the car for a time, when I stopped I could smell a plastic or rubber burning smell. It continued whenever I drove the car. So I opened the hood and discovered that the air intake housing was not reinstalled and was wedged between the front pulley and the serpentine belt. I took pictures of it but it appears this forum doesn’t allow them to be posted. My recommendation is not to trust the work done and open your hood and inspect everything before you leave......

Lo
Review №10

I have taken my 1989 Honda to Riverside Import Auto since it was new. It is is still in good shape at 198,000 miles thanks to their dependable service. No reason to go anywhere else, worth the drive from Edwards.

An
Review №11

Riverside import auto always takes care of my vehicle with attention to detail.

Am
Review №12

They are very nice and take time to explain things so I could understand what was going on. I have used them ever since I bought a Toyota (nearly 3 years ago)every time the work has been good. When it was time to total a vehicle they also were helpful in fining all my options. I highly recommend them!

Ch
Review №13

Got towed here from Aspen. Turns out it was just a bolt missing from our callipers. Victor replaced the bolt in no time and didnt charge a thing. We left him a tip, of course. Many thanks!!

Mi
Review №14

We have used Riverside Import Auto for over 15 years and they are the BEST!!!

Ma
Review №15

Very acommodating, professional service expertly done with personalization for individual needs particularly with rehabing an older vehicle with parts availability challnges

S
Review №16

Everyone at Riverside Import Auto is knowledgeable, friendly, and professional. Quality service and repair that I can rely on. They are the best!

Ka
Review №17

These guys are great: really know their cars and honest. Id trust them with anything to do with my Honda.

Ph
Review №18

I love the guys at Riverside. First, I grew up with a brother who is a mechanic so I have some knowledge of cars and appreciate talking through an issue. And I have an Element that has mystery issues (Ive taken it to 5 different shops and no one can figure it out). When I take it in to Riverside they take the time to ask me about what the car is doing, run diagnosis but evaluate what the computer says against what Im telling them or what they know of the car, and try to figure it out instead of jumping to a conclusion and having me pay for some repair that doesnt fix the problem (like some of the other shops I went to). I come away feeling like they get that its not something obvious, are thoughtful about figuring it out and actually enjoy our talking through it.

Je
Review №19

I have been going to Riverside Import Auto for 6 1/2 years, and I plan to continue doing business with them for many more years. They have always been very thorough and meticulous with my cars and have let me know exactly what needs to be done--and when. Everyone who works there has lots of experience and knowledge, which they have shared with me on numerous occasions. I am now buying a new vehicle, and they have helped me with my questions and concerns. I highly recommend Riverside Import Auto.

ar
Review №20

I cant say enough about these guys! All around the best in the valley.

Li
Review №21

My car essentially broke down on my way to Aspen on a short business trip and had to leave Friday morning for an appointment in Colorado Springs I could not cancel. Holiday weekend had everyone booked but Riverside Auto made time for me to get me back on the road safely.My part was flown in from CA and arrived next day. They did the work on schedule and as promised. However, there was a large puddle of water where my car sat waiting on the part. They investigated it and my water pump broke. This was discovered at 2:30 Thursday afternoon. The owner had dinner plans after they closed at 5 and the mechanic had plans. They both cancelled their plans and stayed till 7 pm to make sure my car was repaired and was safe to drive over the mountains.When I came to get my car at 7 and make payment to the owner, the mechanic had just come into the office after cleaning up and I thanked him for his kindness to be willing to stay after hours to get me on the road safely at 6am next mooring. His reaction I will not forget. He said with relief I feel much better knowing you will be safe on the road tomorrow. I could not let you drive your car like that.The owner and the mechanic definitely put great pride and care into their customers and their work. I highly recommend this Auto shop as honest and thorough. My car runs like a gem ;-)Thank you so much Riverside for your professionalism and for going the extra mile!Linda

Lo
Review №22

Stopped in on a cross country trip back to Wisconsin when I was concerned about my tire pressure. It was 5 minutes to close and they made sure everything was fine with my Forester before I moved on. Great guys, knowledgeable, and honest!

Ju
Review №23

My 27 year old Toyota Paseo runs perfectly and will have a long long life due to the wonderful crew at Riverside import auto

Cr
Review №24

Friendly competent trustworthy service.

Ga
Review №25

Fantastic service and a great crew! They did great at prioritizing what needed to he fixed and explaining it.

Je
Review №26

I’ve gone to Riverside for over the last 10 years. I feel that they are fair and I don’t ever feel taken advantage when I have my car serviced. If I don’t understand a service needed they are always willing to explain it to me.

ji
Review №27

I have been with this shop since it was called The Honda Shop years ago. I do not stick around if I am treated poorly, Im still here. They always do a great job, keep you informed, and are fair. Recommended

Ja
Review №28

I cant rate Riverside highly enough. They are honest, knowledgeable, pleasant and professional. I trust them to tell me the truth and rely on them for my service. You wont go wrong with the guys at Riverside.

Bo
Review №29

Honesty. what does that mean to you? For me its important to get the right information about your situation. No BS. just honest explanation, stuff you need to know, about your car; so you can make choices. simple THESE GUYS have never failed to provide ........ Ive been coming here for auto work since 1980s something...... never disppionted ......THANK YOU Ill be back

Ro
Review №30

Just had my wheel bearings replaced on my Honda Civic. Work was done the same day in a matter of hours, and I am perfectly happy with the work, the price, and my experience there. I highly recommend Riverside Import Auto. Hassle free, no pressure to buy or fix anything else. I trust them!

Ja
Review №31

I always appreciate Riverside and its crew. Great communication and transparency in pricing.

La
Review №32

These guys have been taking care of my cars for 15 years. Always great service - and theyve saved me lots of money over the years, too. Im on my second senior Subaru (2001 Forester) and wouldnt take it anywhere else.

Ke
Review №33

Recently had my Gen 4 Toy 4RUNNER leveled with Bilstein 5100’s. What an amazing ride improvement and my Toy looks great. As always I highly recommend Riverside Import Auto. Jerimy and crew are top notch. You can always trust them for performance upgrades, as well as all your maintenance and repair needs.

Hi
Review №34

These guys have been taking care of my cars since I moved here 14 years ago. I had a 98 Subaru Impreza that I loved, and they kept her running great. I sold her this year, still running fine, with 350,000 miles on her, and now Im counting on them to keep my new Forester (2001) going for just as long! They never fail to look for ways to save me money on parts and prioritize repairs. You can absolutely trust them.

An
Review №35

Jermey, Alan & the team at Riverside Import Auto have serviced our vehicles for twenty plus years and I can said without a doubt the team is the best in the business. They are honest, trustworthy and have a high level of integrity. They always have our best interest and safety in mind. If you try them you will return. Thank you for the peace of mind you give us when it comes to our vehicles.

Ro
Review №36

Clean shop. Very personally, knowledgable about their work. Displayed incredible ethics and integrity.

An
Review №37

Jerimy and Alan are two of the nicest guys in the car repair business. They really care about their customers, theyre honest and never try to talk you into something you dont really need. They accommodating. I wouldnt take my car anywhere else. These guys are really HONEST. Thanks guys - I recommend you to everyone I know.

Do
Review №38

I am a long time resident and have been using Riverside Imports for all my car care needs over the past few decades. Alan and Jeremy have always been there to discuss the problems solutions and options. Longevity and continuity, along with honesty, dependability, friendliness and availability are the strongholds and foundation for this long standing business.It is such a hassle when there is a car problem, but it is comforting to know the guys at Riverside can handle it, are welcoming and get you in right away. I highly recommend Riverside Imports - definite 5 star quality and service!!

Pa
Review №39

I have been taking my current car (and last car) to Riverside Import Auto for years. The guys at Riverside are knowledgeable, honest, professional and charge a fair rate. Personally, I think I have the BEST mechanics! I highly recommend Riverside.

Mi
Review №40

I moved to NJ almost 2 years ago. Still drive out to have my Subie serviced at Riverside. So yeah, best shop within 1,800 miles:)

Bo
Review №41

These guys always do a great job. Recently I discovered that the headlights on my Toyota Prius were not working right. I was in a bind and needed it ready for a road trip in less than a week. The dealer in town told me that the earliest they could get me in would be over a week. I called Jeremy and he scheduled me for a couple days later. But, he didnt stop there he said, if you can bring it in today we can determine if we need to order parts. I took it in that afternoon and guess what - they fixed it on the spot. I know that I should not expect them to drop work for other customers just to accommodate me but, I continue to be impressed with the way they treat me like someone they really care about and their service is done in a very professional manner. And, its always a treat to talk with Jeremy and Allen. Riverside is my go to place.

Ta
Review №42

Ive taken my Honda to Riverside Import Auto for over 15 years, and they have proven themselves repeatedly as trustworthy, knowledgeable, and reasonable.

Ki
Review №43

Very Nice! They even gave me a ride to the bus stop. They are not overcharging and they do good work. Always satisfied. Thank You Riverside Import Auto!

to
Review №44

Brought my 2002 high mileage Tacoma in for routine service. The crew at Riverside diagnosed a potentially dangerous situation with my rear brakes and called me right away. They adjusted their schedule and made time to take care of this unforseen issue. Kept me informed the whole time and were very honest and reasonable about the costs. Everything turned out great and I hate to think what might have happened if they did not notice this.

Ga
Review №45

Its been 3-4 years but my memory is clear. While on a ski vacation and a long way from home, Riverside took great care of our RX300 and the funky engine part we needed. Cant say enough good/positive about them. A class operation.

Bi
Review №46

I do business with Riverside Import Auto because everyone there treats you in a kind respectful and professional manner going out of their way to make sure your needs are met. I share these feelings by word of mouth in recommending them to friends.

Le
Review №47

Trust is so important to a single woman. I trust the team at Riverside Automotive & they never let me down. So happy with their service. Wont go anywhere else!!

To
Review №48

Great, honest mechanic services!

Co
Review №49

Found them by a referral and very happy I did. They are honest and their repairs are excellent. I recommend them to my friends now. What a find.

An
Review №50

They are straightforward, honest and stand by their work. I will not take my cars anywhere else. Do yourself a favor, take your vehicle to another shop, get a service estimate for the work and then take it to Riverside and do the same, you will not regret it.

Ke
Review №51

These guys are friendly and helpful. Jeremy runs a great shop and they know what they are doing. They will take the time to show you what is wrong and explain it to you, instead of just telling you that something is wrong and now you need to shell out a bunch of money.

Ma
Review №52

Ethical, friendly, & efficient! Ive used RIA for 15+ years & have always had a great experience

Da
Review №53

I had by battery go bad but was finally got my car started. I drove to Riverside Auto and Jeremy came out tested the battery and confirmed what I believed. He said he could replace the battery right now if I wanted to and of course I did. When they were replacing the battery they found out my brakes were close to having no brake pad at all and replaced that also. All this without an appointment. I was leaving for Eagle to fly out for a conference and this was Great Service. I cant imagine being stuck on the highway and missing my flight. Thanks Jeremy and Al.

Pa
Review №54

I have been taking our cars (a Toyota and a Honda) to Riverside for many years though I bought both at dealers in Glenwood Springs. One story sums it up for me, though it makes me look kind of dumb!. We had a 30,000 mile service done on our 4Runner but a long period of time elapsed, paperwork was lost, memory faded and it appeared a year or two later that it was time for a major service (runs about $1,500 on a 4Runner). I called up Riverside and made an appointment. The day of the service I got a call from Allen saying that when they looked at the car that it appeared that the required services had already been performed. They took the step of calling the local Toyota dealer who verified that we had done the 30k service at Toyota the year before. You can imagine what a less than honest shop could have done to me. Allen called me up and told me I didnt need an expensive service but only an oil change. Saved me over $1,500. nuff said! Theyre the best!

Sa
Review №55

Wonderfully kind and helpful!

mi
Review №56

Quick reliable service. My car runs better than befor.

Pa
Review №57

Always great service. Alan and Jeremy always take care of us and my Kia. Very knowledgeable, professional, and a great bunch of guys at the shop.

He
Review №58

Jerimy and Alan are the best! I have been a customer of Riverside Auto since I bought my Honda Element in 2003. I had had bad experiences with previous mechanics, and a co-worker of mine who also owned a Honda recommended Riverside. I have always been very happy with the service I have received. Jerimy and Alan are honest, organized, and fair. I trust them completely and I highly recommend them.

Gr
Review №59

I have been a Customer for over 20 years and have never been disappointed in the work. They are always friendly and pleasant to deal with.

Ca
Review №60

I originally tried this place years ago because I was told by someone at the Auto Dealership that there were several big issues with my car that would cost a lot to fix. When I brought my car to Riverside for a second opinion the guys there told me that what the other guy at the dealership had told me was not true and my car was fine. Since that time I have been bringing my car here for everything except warranty issues. They take good care of my car and let me know when things are coming up that will need to be fixed.

Sa
Review №61

Great service. Friendly staff. Have always gotten good service.

Pa
Review №62

The Team at Riverside is the very best. They are because they have experience and empathy with their customers.And now the Post Independents best choice for Mechanic 2016!Stop in for tires or schedule a pre trip safety check soon.

yo
Review №63

If I could, I would give Riverside 6 stars! They always do great work with quality parts at an fair price. They are honest, great to work with, listen to my sometimes strange concerns and get the work done right the first time. Best mechanic I have ever found and are now my main primary incentive to only own Toyotas, Subarus and Hondas! Maybe someday they will work on Volkswagens too... :)

le
Review №64

I especially appreciated the mechanic taking me into the shop and showing me what was going on with my car by actually looking under the car at what he had found that needed repair. I appreciate that very much.

We
Review №65

I found them when I bought my 1994 Honda. The team at Riverside has integrity and I cant imagine doing business anywhere else.

T.
Review №66

Awesome service (as always)!!!Vic found a few items that needed to be addressed, love the attention to detail!!Thank you Jerimy, Alan, Vic & Nick!!!

Ma
Review №67

Excellent service and very professional mechanics who identified the problem with my car when 2 other shops couldn’t

Ja
Review №68

You cant/wont go wrong by choosing these fellas. You can trust them to tell you the truth and stand by their word. The rest of the world should work as well and hard as the guys at Riverside.

Jo
Review №69

As always great, straight forward service and truck runs like a dream.

ch
Review №70

Consistently good service, clear and honest assessments at a fair price. Who could ask for anything more?

Ma
Review №71

A whole shop full of honest expert mechanics for Asian cars

Ca
Review №72

Riverside Auto is one of the most reliable and trusted auto care guys I have used.

CC
Review №73

We had a air conditioning problem on a 06 Honda . I saved almost 500.00 dollars over a dealer estimate and am very satisfied with the quick service.

Pa
Review №74

About 2 years ago I had a bad experience with a Glenwood shop and so I was looking for a place to take my vehicles that I could trust. I believe I found it at Riverside.

Th
Review №75

We have always had a good experience with Riverside Import Auto. They have treated us with respect and fairness. When you find good auto mechanics, stay with them.

Ja
Review №76

Professionals! Trust your daily to these guys.....they will take care to treat you right....they did me in a jam

An
Review №77

They have the best customer service in the valley. YOUR TEAM ROCKS!!!!

Ch
Review №78

I trust them with all my vehicles. Prompt service - and Jeremy and Alan are always truthful

vi
Review №79

Great guys doing it right

Wi
Review №80

Good mechanics for imports only

Th
Review №81

Take your car here.

Ni
Review №82

Very professional

Le
Review №83

Alex and his crew took excellent care of me. Called for an appointment and got my truck in the next day. Very competitive prices and even hooked me up with a loaner for the day. Most importantly, felt comfortable with them and their recommendations.Car wash would put this shops service over the top!

Ge
Review №84

Revised 11/7/21: Got a call, Riverside is under new ownership, they wanted to make it right (see below) and they did indeed! They went the extra mile plus several more to do that. We are Very Happy Customers and we will be with them for a long long time. Great Service, 11 out of 10.The original review:Since the work was done we have had horrific scraping noises, I called the shop two times and left messages. Never a call back, seems obvious we wont get resolution. The other work was fine. Disappointed, as they were referred by a friend.

Information
24 Photos
84 Comments
4.9 Rating
  • Address:2100 Devereux Rd, Glenwood Springs, CO 81601, United States
  • Site:http://riversideimportauto.com/
  • Phone:+1 970-945-6447
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Brake shop
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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