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Freer Auto Body
4512 N Alby St, Godfrey, IL 62035, United States
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Freer Auto Body
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An
Review №1

I highly recommend Freer for any repair work. A tree limb fell on my Jeep, and as I’m new to the area AND fortunate enough to have never had anything like this happen before, I really had no idea what to do. I saw Freer had good reviews and gave them a call. Everyone was very pleasant and helpful, and the entire process was extremely easy. They got my car towed for me, worked directly with my insurance, and even finished nearly 5 days early from the projected finish date. Super easy process from start to finish. My car looks amazing and was even fresh and clean on the inside when I picked it up. If you need work done they are the place to go! Thank you Freer!

Ja
Review №2

I just got my car back a week ago and I couldn’t be more impressed with the work and professionalism by Freer auto body. I would highly recommend this company for any work that needs to be done. They were reasonable in price and the quality was excellent. They went the extra mile and took great care of my car and kept me informed as they updated me as they were working on it. Thank you Freer auto body for your great service!!!

Ja
Review №3

Freer has done several jobs for us and we are more than happy every time. The staff is amazing. Kind, helpful, accommodating, there are not enough good words for them! Its the only shop we will ever use for body work!! Thanks Freer for another amazing job!

Su
Review №4

I took my vehicle there on Monday to see if they could fix my wheel that I had scrapped. Tim came out and checked it and said yes they could fix it. He gave me a loaner vehicle and I was on my way. I got my vehicle back Thursday and you can’t even tell where it was fixed. I am extremely happy with their work. And will be back in the future if need be. Thanks again Freer Family!! Be blessed

Br
Review №5

Freer has always been amazing in the work they do. I have had more than a few experiences with them. It amazed me how they were able to repair a deeper that usual bumper scrape (without needing a new bumper) and make it appear like new! I recommend them for any body work, great people!

Mi
Review №6

They did a wonderful job on my truck after the accident. You can’t even tell it was in an accident. They matched my aftermarket parts that I had on the truck perfectly with new ones and I would recommend Freer to anyone that needs auto body work.

Sa
Review №7

Freer is the best. As good as their service is, their customer service is even better. All around class act!

Sa
Review №8

The service I always get from Freer is top notch! They are always efficient in assessing the situation and when you drop your car off, you get it back ON TIME or early!! THE BEST auto body shop in Madison County.

Tr
Review №9

These people are very helpful, professional and go above and beyond. My repairs were done right and finished ahead of schedule. I cannot say enough good stuff about them.

St
Review №10

Communicated with us through the process and took good care of our car prior to it being totalled from another driver side swiping us. Helpful and very familiar with the insurance process.

Do
Review №11

Very friendly and they do great work. I dont use anyone else.

Ty
Review №12

Called freer auto body based on recommendation of my insurance agent after I found out I had a flat tire when I got to work. They drove to my office and jacked up my car since I didnt have the equipment to do so. Then they placed my spare tire on the car and even got brought an air compressor to air up my tires. The technician told me to call the office the next day to pay the bill and they refused to charge me. Wow! Amazing, honest company. I will be taking my future work to this business. Thanks again!

Za
Review №13

LOVE FREER! Incredible customer service and quality work!

Re
Review №14

Highly recommend Freer Auto Body! After having my car hit I was dreading all the process of having to get it fix. Freer made it so easy! From the estimate, to the rental car, and handing all the insurance stuff in between! The customer service was top notch and took the time to explain everything to me. Their body work speaks for itself, my car looked brand new! On top of all this, the active roll this family owned business plays in our community takes them above and beyond just a 5 star rating. I love any business that supports the community and gives back!Besides the only rose I got this year was from them!

Na
Review №15

Wow. This place is amazing. Let me start first with saying that the staff are honest, customer service is great, they are very professional, and the workmanship is excellent. They have worked on several of my cars, did it in less time than expected and the cars look awesome again. I was very happy after taking my cars here. I can only imagine that your experience will be just as great. Freer Auto Body is flawless!!

Te
Review №16

Freer does a fantastic job and gets it done in a timely manner

br
Review №17

Ive used Freer Auto body every time I’ve had an issue with any of my vehicles. Their professionalism and quality of work is unmatched along with having your repairs done on time or before you would expect them to be done. Your always greeted with a smile and you leave with one as well! Great family owned business with quality employees! There’s no better place to go in the Metro East and they will always get my business and should have your too!

An
Review №18

We have been lucky enough not to have a bunch of vehicle issues but the two times we needed repair Freer was on it! The first fix was a missing BMW emblem that they ordered super quick and took less than a minute to pop on for us. The second issue, we had was a shattered rear truck window that was ordered and received the same day. Freer fixed it quick and easy and even fixed the auto slide that hadn’t worked before. Great customer service and a great company to work with!

Ma
Review №19

Ive used Freer Auto Body several times because of car accidents. They are very accommodating and friendly. Service is fast and they have excellent communication throughout the process. They do excellent work. They even have loaner cars available if you need one. If you need an Auto body shop, make sure you give them a shot. You wont be disappointed.

DJ
Review №20

They are amazing! First off they treat you like your family, and I really mean it. Drop off your car at lunch time they will invite you to eat whatever they are. They truly care about their customers, and that is hard to find now a days. Their work is top notch, I use to be a body man and can tell you that they have some of the best in the business repairing cars. They also give back to the community, they hold fundraisers and constantly donate to causes in the area. They truly are a amazing family that has amazing employees. They are the only place I’ll ever let fix my car, even though I hope to never have to use them again, but if I do I know the process will be easy. Having your vehicle messed up is stressful enough, they take the stress out of getting it fixed and help make sure it’s as easy as it can be. Love the freer family and all they do and can’t not praise their work enough.

An
Review №21

I have used Freer Auto Body several times. They are always very fairly priced, friendly, and professional. They have always gone above and beyond to make sure my car was repaired PERFECTLY! With two teenagers they even offered me a “frequent flyer” discount on all the repairs we needed. They are the best in the business. HIGHLY RECOMMEND!

Na
Review №22

Great customer service. Friendly helpful professional care. They have repaired several of our cars over the years. Great work... Everyone is extremely friendly and helpful. We wouldnt go anywhere else.They have good prices, too. I would highly recommend them!

Co
Review №23

When I need something professional done, or even just a small fix, I know Freer Auto Body will do a great job. They always make sure your job gets done in a timely manner and are very reasonable with their pricing. I would recommend Freer Auto Body to any family member or friend. Keep up the great work!

Ke
Review №24

Freer Auto Body is THE place to for you to take your vehicle for body work. I can tell you from first hand experience that you can trust them to get the job right. I had body repair done to my vehicle there. It is a family owned business!! So, you get exactly what you would expect from a family owned business. They are friendly, honest and reliable and take great pride In their work. Freer Auto Body gave me a a date when they could do the repair and a realistic timeline of the repairs. My vehicle was finished on time as promised. I was blown away the quality of the repairs. I HIGHLY recommend them for all you auto body repairs.

Ta
Review №25

Awesome and efficient service all around!!! The only place we take our vehicles and our childrens vehicles. They are upfront and honest with all services needed. They do excellent work with excellent customer service!!! My daughter even got a rose when she picked up her car when it was done!! Always appreciative and thoughtful of their customers!!!

Ch
Review №26

Great family owned, local business! I trust them with any work that I would need done. They will do a fantastic job for a fair price. Also, very community oriented. They help and give back in many ways throughout the year.

Sy
Review №27

My younger sister lives in Alton, IL and was having some car troubles. My dad remotely found Freer Auto Body and called to inquire if they could help out in any capacity. He was in contact with Mr. Tim, who was so kind enough to go out of his way, drive to my sister home, and help her jump start her vehicle. He further assisted her to a shop to help her pick out and install a new car battery - all on his own time. Mr. Tim Freer provided excellent service despite such unprecedented circumstances in the time of COVID. He provided excellent service, was respectful, and extremely kind. Please consider using their services for your auto needs - you will not regret it! We would give them 10 stars if it was possible!

De
Review №28

I have had several cars repaired at Freer Auto Body. They do amazing work. The staff is very professional and trustworthy. I have always been very happy with their work. They also make it very easy to work with the insurance company as well as helping to arrange rental vehicles. Wonderful company!

Ta
Review №29

Great service and work. Customer service is amazing.

Br
Review №30

The folks at Freer are excellent! Have had personal work done on our vehicles (body & paint repair) and they have always been professional and done quality work. They also do great work in the community including donating a van to Boys & Girls Club, which they also service when needed. I highly recommend Freer

Je
Review №31

I’ve had several vehicles worked on by Freer Autobody. Each time it was a great experience. Even going through a total hail damage on my 3 month old truck! They made it good as new and did it in a timely manner. Highly recommend them! Tim and Margaret really care about their customers.

Pa
Review №32

Truly the best customer service around. The employees are fantastic and so friendly. Very professional, & always complete services in a timely manner. Best in the area. I highly recommend them for all your auto body needs.

Mo
Review №33

I’ve been taking my vehicles to Freer for over 25 years. I wouldn’t take them anywhere else. They are honest, reasonable, hard-working, friendly, professional and an all-around excellent family business who also generously gives back to the community through various charities as well as privately.

br
Review №34

Quality work coming from a great local family!! You couldn’t ask for more. Their work is superb no matter what service you need. Trustworthy, amazing work, and a business that gives back to their community deserves a 5 star rating and review!! Would highly recommend!

Sh
Review №35

Freer is the only body shop Ill take my vehicles. Always fast affordable and more than accommodating for my work hours for drop off and pick up. Not to mention I love the staff wonderful people.

As
Review №36

Freer is definitely the place to go!!! I have used them several times with every type of repair possible and I couldn’t have ask for any better service!!! Everyone on the team is great to work with and the front desk staff is exceptional!!!! I will never think twice about taking my vehicle elsewhere!!! They will definitely not let you down nor will you be disappointed!!!

An
Review №37

Our vehicle was repaired quickly and the job was done right. Freer worked with the insurance company to make this situation as smooth as possible for us. We recommend Freer Auto Body to anyone looking for repair work. Friendly and efficient!

Da
Review №38

Our business strives to provide the same exemplary service as the Freer family consistently does. They are leaders in customer satisfaction. We have used them multiple times this year alone and are always completely satisfied. You can’t go wrong taking your car to Freer.

Am
Review №39

Excellent customer service and work, friendly staff. I liked the text messaging about work being done and estimated time of completion. Repairs are perfect and they do a great job detailing inside and out. I wouldn’t take my vehicles any other place.

Kr
Review №40

I have used Freer Auto Body for years, dating back to the 90’s. They are the best auto body shop in the area. Very professional and awesome customer service. The quality of work has always been outstanding. They are a huge assist to our community!

Je
Review №41

Freer Auto Body always helps us out! Having had three teenage drivers and one more to go, Freer has always been our go-to spot. The fast, courteous service with quality workmanship makes this family owned business an easy #1 choice for us.

To
Review №42

My wife, my daughter, and I have had our cars repaired a number of times probably more than ten auto body repairs. Every time the work has been excellent and on time. The color matches are always flawless - one can never tell the new paint from the old paint. Just top notch, plus everyone is friendly and helpful. Lastly, their prices are competitive, often being lower than other estimates for the same repair!

Ka
Review №43

Freer Auto Body has always done a fantastic job with all of our vehicles. They are a family owned business and they go above and beyond to help ensure you have the best experience. I would highly recommend their shop!

Ka
Review №44

Terrific experience! Quality work in a timely manner. Wonderful, family owned, professional business. We would use them again in a heartbeat, as well as recommend them to anyone needing their services.

Ki
Review №45

Great customer service! Honest and great work. Family owned. They will absolutely take care of you. I recommend them 100%!

Em
Review №46

Freer provided exceptional service and quality of work. They kept me informed from the moment I walked in until the repairs were finished, always sharing information in a courteous and customer-centered manner. My insurance did not cover a loaner car, but Freer took care of that for me. They even got repairs done ahead of schedule! At the end of the process, my car looked even better than it did before the accident. I was surprised to know their work is backed by a warranty, which gave me extra peace of mind. I would recommend Freer to anyone. Believe the great reviews and word-of-mouth recommendations. For me, it was a top-notch experience all around.

Sa
Review №47

Freer Auto Body has always delivered impeccable service! They make it easy to choose them every time. They have amazing staff that are easy to talk to and they take care of everything.

Ja
Review №48

We have taken several vehicles to Freer over the years. Jobs both big and small. They always deliver great customer service and do excellent work in a timely manner. I highly recommend them!

Ba
Review №49

Ive worked with the folks a Freer Auto Body for years. Every experience has been exceptional. They provide superior service from start to finish. I would highly recommend them for your auto body needs!

Je
Review №50

Freer is hands down the best repair facility in the area. Extremely friendly staff and very responsive! They perform great work in a very timely manner. I highly recommend Freer!

An
Review №51

Everyone was so friendly and courteous. That means a lot especially when dealing with collision repair. Thanks.

Pa
Review №52

Took my Moms car there for repair from a small accident she had. Great friendly service and excellent repair job. Would use them again if needed. Great business!

Sa
Review №53

Freer Auto body is simply the best. We had two windows broken out by vandals and they quickly scheduled us and the replacement went flawlessly. They fixed the scratches from the glass and went around and fixed every little ding for us too. What a great experience!! Highly recommend Freer Auto body.

Li
Review №54

Freer Auto Body is awesome. I wouldnt take my car anywhere else. The Freer family is very community oriented, always giving back. Good people!

Ti
Review №55

Always friendly. Always very helpful to the community as well. I have used them for along time and never have I been disappointed with the quality of the work or the staff.

Ki
Review №56

Always well pleased when going to Freer Auto body!! Excellent service on every visit!!💯❤️

Am
Review №57

Freer Auto Body and Accessories is my go to body shop. Alway a great experience. Great staff, and wonderful family. Top quality work every time. We will ONLY use Freer Auto Body.

Al
Review №58

Excellent work. Work was done in a timely manner and the prices were fair. Family owned business that is always giving back to the community & others! Would definitely recommend this business.

To
Review №59

I brought my car to Freer Auto Body for some work. They completed it quickly and the staff was great! I will definitely be back next time I need work done on my car!

sa
Review №60

We’ve used Freer’s services for several issues, they are very friendly, quick, professional and their work is amazing! Highly recommended if you need some auto body work, big thumbs up!Thanks Freer for all your help!

Al
Review №61

We have had work done at this wonderful family owned and operated business exclusively on a number of occasions over the past 30+ years. They do the highest quality work always, and it is guaranteed (a guarantee that they live up to).Give them a try. You will not find better people or better work anywhere!

Da
Review №62

Very easy to work with. Quality work and awesome customer service. They worked with me over text and email and made it as easy an experience as possible

De
Review №63

You cant ask for better service & quality. Not to mention a wonderful family owned business. Highly recommend.

Ju
Review №64

Excellent family business and they do awesome work. They are so friendly and truly care about their customers. They are the best!

Du
Review №65

Hands down some the best customer service I have ever received. I was in an accident and the folks at Freer made the entire experience stress free! Margaret had me set up in a rental before I had even finished the phone call to file the claim. They were transparent and kept me informed during my experience! Highly recommended for great service, excellent prices and work they should be proud of!

Me
Review №66

Tim Freer is an awesome guy to work with if you need repairs to your vehicle! The work they do and the services they provide are the best around! Highly recommend!!

Be
Review №67

Just had my Altima fixed at Freer. The whole process was painless. Very friendly professional people. Ill be sending my friends and family their way.

Mi
Review №68

I had a small repair to my Jeep. As soon as I brought my car in for the estimate, I was treated as if I had a major repair to my vehicle. The entire staff was very courteous of my time. I enjoyed the text feature that let me know the progress of my repair. My vehicle was finished ahead of schedule. When I picked it up, my vehicle was washed and spotless. Can’t say enough great things about my experience. I will be back. Thanks again to the Freer Team.

Ma
Review №69

Freer Auto Body - has the most dedicated staff members, always going above and beyond to please their customers. Very friendly and on time. Wouldnt go any where else - but Freers! They are truly what home town service is all about!!

Mi
Review №70

They have always been very professional and quick. They have helped us with the insurance claims and have been very timely on the repairs. Their quality is fantastic

Er
Review №71

Great business. I have been using Freer since was able to drive. Amazing customer service and great work

St
Review №72

Anytime I’ve needed bodywork done I’ve gone to Freer Auto Body! They do great work! You feel like family from the moment you walk in!

Am
Review №73

Freer Autobody is the best!! They fixed my Explorer after it was hit by a fire truck...looked good as new! And they are so nice and professional, as well as do so much for the community!

Tr
Review №74

My family and I have used Freer Auto Body since they opened, and they always do amazing work at competitive prices. My family and I will not go anywhere else. We trust them with the care of all of our vehicles.

Ja
Review №75

Freer autobody is the best! They always take the stress out of any car issues we bring the team. They keep us updated along the way! #1 customer service hands down.

Je
Review №76

When my daughter’s car was hit, Freer’s immediately swung into action and moved us thru the process of dealing with it competently and quickly. I was grateful for all that they did and believe they went above and beyond to help us navigate through that experience. Thank you, Freer Auto Body! We will be repeat customers!

Jo
Review №77

I have taken several vehicles to freer with body damage from deer and automobile accidents. They handle every aspect from the rental car to all the insurance work in a timely professional matter. They are my #1 choice and refer everyone I can to them.

De
Review №78

Outstanding people, service and quality work! I highly recommend them. Accidents are always a hassle but they make it as painless as possible.

Na
Review №79

Freer Auto Body, is a prime example of how small family owned business succeeds. Not only with quality and professionalism. But also with integrity and compassion. The Freer family and their employees go above and beyond to make your journey through dings and dents a pleasant one.

Jo
Review №80

Excellent quality work. Considerate, helpful employees. My family has used Freer auto body on several occasions and they have always been very professional and a breeze to work with. I highly recommend them.

Mi
Review №81

They repainted the hood of my car. Very professional and excellent work. The work was done very quickly and it looks great!!!!

Ho
Review №82

Freer Auto Body is the place to go! Great quality great people. Would definitely recommend them for repairs.

Sh
Review №83

THESE ARE WONDERFUL PEOPLE THEY GO ABOVE AND BEYOND FOR EVERYONE THEY HAVE DONE SEVERAL DIFFERENT WORK REPAIRS OVER THE YEARS I HIGHLY RECOMMEND THEM.

Pa
Review №84

This the best place to take your car for repairs after an accident or other repairs on your vehicle. They are so friendly & easy to work with .Great place & great people!

Ti
Review №85

Freer Auto Body is by far one of the best body shops I have used, very professional and friendly staff that goes above and beyond to make sure youre taken care of, they even fixed another body shops shotty work back in 2017 when I was rear-ended, Margaret, Tim and Dustin are the best, would definitely recommend.

Do
Review №86

I have done business with Freer Autobody for years and they are professional in every way. They do great work. We always use them on all our vehicles and were always satisfied because of their detail to repair.They are always helpful and knowledgeable at all times.

Ch
Review №87

I have used Freer auto body several timesThey always go above and beyond!If anyone ever needs auto body work I always send them to Freers!

Do
Review №88

Fantastic place and people

Ke
Review №89

We used Freer for several cars that needed repairs. They’re always professional, friendly and get our cars and trucks fixed so it looks like new.

Je
Review №90

They are always great to do business with and the quality of work is excellent. I recommend them to anyone who needs a body shop.

Em
Review №91

Freer always does a great job! They are friendly, do quality work, and really appreciate all of their customers!

Je
Review №92

Fast and reliable. A great family owned business that does a lot for our community!

Va
Review №93

Ive used them multiple times and each time my experience was top notch. I wouldnt go anywhere else

Tr
Review №94

Freer Auto Body was a wonderful place to take my vehicle. Tim took care of me personally and the experience was exceptional!!

Ra
Review №95

It’s been a few years since I have been here but Always had professional service. Great place.

Ro
Review №96

Take very good care of you and your auto. Quality work, looks like new. Added some extras and the paint match was very good. Highly recommend this place.

Me
Review №97

Not only do they do fantastic work and have the most friendly staff but they are always stepping up to help out their community

Jo
Review №98

I have taken several vehicles to Freer Autobody over the years. The quality of work is second to none. The workmanship is top notch and the customer service is superior. The communication between the shop and customer is ongoing from the initial estimate to final product! They always go above and beyond to ensure the process is painless.I highly recommend Freer Autobody! The Keay’s

Mi
Review №99

I had an amazing experience with Freer autobody! They took care of everything for me and made it a very pleasant experience. They kept in contact with me several times a week and the day I dropped my car off they was on the ball already ordering parts. During a time that was extremely upsetting and stressful to me they made it so easy for me. Thank You, Freer auto body!! You guys rock!!

De
Review №100

Amazing customer service... helped my daughter save money by being so honest on her car repair. The best of the best. Honest family service. No franchise extras.

Information
27 Photos
100 Comments
4.9 Rating
  • Address:4512 N Alby St, Godfrey, IL 62035, United States
  • Site:http://freerautobody.com/
  • Phone:+1 618-466-6151
Categories
  • Auto body shop
  • Auto glass shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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