Ive had two interactions with this place, and theyve both been stellar. They literally just told me they dont fix TVs, but exactly how to do it myself. WHO IS THAT NICE?! And so casually!
My laptop battery was only lasting 30 min so I had to keep it constantly plugged in. Then I bought a new battery but couldn’t install it myself. I kept putting off taking my laptop somewhere for help because I need to use it every single day for work. Perfection Tool & Mac PC Repair installed my new battery and gave me my laptop back in less than 24 hours!Now I can go half a day, moving around to different spots while working, without needing to find my charger. I’m so grateful!Shoutout for the extra help removing a waterproof camera case that I couldn’t figure out
The owner here was great. She took care of everything for a screen repair for my mac book pro quickly. Her knowledge is apparent. Great service and execution. I would recommend for sure. Pricing is fair for the scope of work.
Replaced my laptop SSD, including full installation of the OS and come necessary apps, and were very communicative during the entire process. Highly recommend!
My husband brought our PC into Shelbi’s shop on a Saturday morning and got it back repaired Saturday afternoon. She has really reasonable prices for repairs and does good quality work. Highly recommend this shop.
Shelbi and Marlon did a great job fixing a MIDI controller for us. I had tried to desolder a piece to replace it and messed it up. They were able to repair my attempts, solder in a new piece and get the controller working again. The price was very reasonable.
Shelby is very knowledgeable and she helped me save my family pics after my ten-year-old Mac died. They were priceless to me! Once the pictures were retrieved safely, she also recycled my old computer for me. I will definitely return with any future Mac issues. Thanks, Shelby!
When my son wanted a gaming computer, they helped with ensuring we purchased quality components that were all compatible. Then they did a great job of assembling everything. They are always professional and complete jobs quickly.
Great experience! I am a repeat customer to Perfection due to the quality of work and quick turnaround time of needed repairs. I first visited Perfection when my old 2006 iMac needed to be cleaned and updated. It came back to me working like new! More recently I purchased a refurbished iMac that ended up having a couple of issues and Shelbi stood behind the sale and worked through the issues to my complete satisfaction - and quickly. Great local Mac/PC repair; highly recommend!
The people at this place are miracle workers!! They were able to recover the information on my water damaged Mac and were able to put it all on my new computer all for a very good price!! Can’t recommend this place enough!!!
I needed a laptop rebuilt and wanted to recover all data on the old drive. Perfection delivered exactly what I needed quickly and economically. Perfect!
Shelby is awesome. Honest, professional, quick, etc. Ive been using Perfection for several years and they have never let me down!
My computer was really messed up. Took it in and it was back in shape by end of day. Runs better than it has in a long time. Thanks! You know what you’re doing and the price was right!! Don’t hesitate to take your equipment there. I read referrals on Nextdoor by several people so I gave it a try. Happy I did!
Great experience here. I brought my computer in and within a few hours after dropping it off it had already been diagnosed and a solution presented. Got the machine back in 1 or 2 business days and it’s working better than ever. Quicker turnaround time and cheaper than using a company like Geek Squad. A great local business worth supporting, highly recommended!
Perfection was able to fix a Ryobi air nailer that the local Ryobi dealer, big-box lumber yard could not fix. They took care of all the details, contacting Ryobi warranty support, examining the tool on-site, fixing her right up. It now works like it did when it came out of the box. From this point forward, every nail driven will be viewed with gratitude, as I thought the tool was destined for recycling or land-filling.
Very professional and fixed my computer in a timely manner. Highly recommend.
Shelbi was very professional and responded in a timely manner. She even offered a text option and since Im with clients all day, that was super helpful. Very affordable and a quick turnaround time. Im impressed and would recommend them to anyone!
All the parts youre looking for from an honest business.
This is a Great place to bring your computer and tools to get fixed! They were super helpful, honest and great at communicating. They kept me up to date on what was happening to to fix my laptop highly recommend coming here!
This place is just what you are looking for. Knowledgable, courteous, efficient, & willing to tell it like it is. They deserve your business & you will not be disappointed. Did I mention affordable? Im telling all I know with any computer/phone issues, to head to PerfectionTool & Mac PC Repair Inc.
LOVE this place! They are so great. They are so helpful and knowledgeable answering my multitude of questions with patients and kindness. I will be back! Thanks guy!
This place is one of a kind. The owners are incredible. They both helped me so much building my custom gaming PC and I couldnt be happier. The prices are better then anyone around and I would recommend this place to anyone near by.
These guys are faster, cheaper, and better than any PC/mac repair than anyone around, especially geek squad. I’ve had issues with both Mac and PC that were resolved the same day for more than reasonable prices considering the speed. You can trust these people with your machines and be happy you did.
Folks are always helpful, friendly, and do great quality work.
Shelbi and Perfection tool have worked with my computers for several years, and recently replaced my toasted desk top with one of their refurbs. New one fast, user friendly, and just what needed at a reasonable price. Highly recommend Shelbi and PerfectionTool.
I had to take my computer in to have the power button replaced. Shelby was very nice and professional. They had to order the part in and it only took a couple of days to repair it. The price was also reasonable. I will take my computer there again for repair.
Shelby was great! I had a computer emergency and she was able to get me back up and running in no time. Their prices are very fair for the great work they do. Theres no doubt that when I need help with my computer, the first place that Im going is Perfection PC Repair in Golden.
Ive been in to see Perfection PC three times since I moved to Golden and every trip has been nothing short of excellent. The owner is an amazing person willing to help me through text as I grappled with a couple RAM and Windows issues, and of course their repair services are top notch. If you live in the Golden area and are looking for a reliable, fast, and fair-priced PC repair shop, trust nobody else
I have used this shop to repair and upgrade my laptop several times in the last 2 years. Each time they are kind, friendly, knowledgeable, and affordable!What a unique idea? Customer Service AND a fair price!Seriously though, if you have a problem with your pc or laptop, want to repair some equipment or tools, or even buy older, hard to find stereo equipment, pay these folks a visit! These guys have their hands into quite a few things, but man, are they good and fair!Worth the drive from Lakewood, Golden, or any surrounding community...
I have gone to this repair place twice for my Mac laptop now, and have had great customer service and good deals both times. As a student, I avoid going to Apple because of the expense, and this is a great, if not better alternative to that because no appointments are necessary, they will get your machine back to you very quickly, and dont charge outrageous prices. They are also very thorough, and you can opt to have them send you texts about their progress so you feel in the loop the whole time. Thank you!
Great service! Shelby repaired my sons’ laptop which suffered water damage via a spill on the keyboard. Ended up saving me a lot of money. I highly recommend this business.
The folks at Perfection Tool &Mac PC Repair were amazing. Fantastic customer service and explaining what needed to be done. Kept me in the loop on everything and got the job done quickly. Super appreciative!
So assuring knowing that I have a place now where I can go to have my tech issues resolved. Like going to an auto mechanic, a computer repair place could tell you whatever they want and you’re over a barrel. These guys (especially Shelbi in my case) were ultra-straight with me, got the job done completely and quickly and I’ve had no issues since. Solid!!!
Took in my MacBook Pro when the backlight stopped working. They claimed the entire LCD assembly needed to be replaced for $400. After searching online, this part is about $250 and takes about an hour to replace: meaning they charge $150/hr in labor. I got a 2nd opinion and it turns out the motherboard had corrosion from water damage by the previous owner. I replaced the motherboard on my own and the machine works fine. I do not believe the merchant even opened my laptop - if they did, they did not notice the water damage which is perhaps even more disconcerting.I do not know what would have happened if I paid $400 for the LCD assembly to be replaced, which was not the cause of the issue. I tried to get my money back from the bank, but the merchant insists their incorrect diagnosis was in-fact correct. This whole issue, on top of their sarcastic notices on mask policies, the fact that they were watching Netflix instead of communicating me, and their inability to provide a correct, specific diagnosis makes it difficult to recommend this business.
Shelbi is amazing. Shelbi and Marlin have been taking care of all our computer needs for 5 years. Whether it’s an Apple issue, PC issue, hardware or software they are the ones to see. They are prompt, knowledgeable, and very fair priced. I highly recommend their shop.
Shelbi was awesome! College daughter was home for fall break and her hard-drive died without a recent back-up. Thought the data was gone, but Shelbi replaced the drive and determined the drive cord was also bad. Once she replaced that, she was able to clone the drive and recover all of the data. Big relief for my daughter! Shelbi did all of this on a Saturday and stayed late to finish cloning the drive so my daughter could head back to school on Sunday! She was a life-saver!
Just used these guys. Very friendly during this quarantine time. Expedient service, and their payment kiosk allowed me to be 6 feet away.I have an older Macbook that Apple refused to service. They had the needed parts, an accurate cost estimate, and theyre in Golden; all my checkmarks.And maybe best, they cleaned my machine for me. Thanks again!
Great place ran by great people. Cant recommend enough! If they cant do it theyll point you to someone who can. Honest and hardwork are why this store sticks around
Very quick service! Friendly and did a great job with my computer!
Fantastic shop. Theyve been keeping my laptop running for two years now. Repairs are fast, thorough, and reasonably priced, and the communication from the shop is consistently excellent. I cannot recommend them highly enough.
Fast, reasonable and efficient repair.
Wow - they saved my old Mac filled with programs I cannot replace -- Shelbi was incredibly helpful, professional, and efficient. I will be bringing any tech device that needs help! Great pricing and service.
After spending several unsuccessful hours on the phone trying to work through remote help from her college computing help center, we contacted Shelbi and she immediately diagnosed the issue, gave an estimate and had the computer running and returned the same day.
I have been having an issue with my laptop. Perfection Tool assessed the situation very promptly and made suggestions for a repair. They ordered the part and worked with me on schedule so I could keep working while I waited. They texted me when the part was ready got it installed in a few hours, on a Saturday! Super fast and communicative. I will definitely go back here if I have any issues with any of my devices going forward! Thank you for great service!
Fast, friendly service at a reasonable cost, Shelby was very helpful and kept me informed of the status of the repair for my computer. I will certainly return for any future repairs I might need and will highly recommend them to my friends and family.
Wow! Fast and reliable recovery from hard drive crash! What a relief! These guys are awesome! Thanks so much for getting me up and running again with very little effort and at a good price!
I appreciate Shelbi and that her repair shop is here in town. I’ve been in several times over the years for repairs, accessories, and to ask questions. Most recently she helped me to recover an old hard drive. Shelbi is direct in her communication, responsive, and patient with my questions. She is efficient and turnaround time is quick. Thank you for setting up shop in Golden!
In and out quickly, good price, excellent communication and service.I have a 2011 MacBook Pro that I have long wanted to get spruced up to last another few years. I called Perfection and they were able to take my computer the same day and I got it back the next day. I had a new hard drive and more RAM installed. They gave me a bid price before doing any work which outlined exactly what they would do. The bid price and what I paid did not change. I even cross-referenced their pricing and turnaround time with a couple other places and they were by far the best. So so pleased with their service!!!
The staff at Perfection did a very good job communicating the issues they found with my computer and did everything in a very timely manner. Shelbi continuously texted me to let me know what was going on. It can be a pain to go to big stores such as Best Buy where it doesnt seem like the staff care at all, this is not the case at Perfection. They were up front with the issues with my computer and straightforward/honest to how much it would cost.
Extremely knowledgeable. Affordable and super friendly!
Exceptional service and clear explanation of what is being done. Great service and people. Promptly completed and quality care about your computer needs.
Having a neighborhood repair shop for our Apple products is wonderful. The folks at Perfection are honest and do great work to boot! Fair prices and timely completion. I dropped my Macbook, breaking a number of components and was worried about the cost. Ended up being very reasonable and the book is back in good working order.
Worth every star. Shelbi was incredibly helpful, professional and efficient. 10/10 would recommend this shop. Saved my day!
Shelbi repaired my damaged Mac screen in less than a day. They had the product instock and I was back to work early the next day. Timely, equipped and affordable. If I’m ever in need of repair on my Mac I’m glad to know I have someone I can trust.
Super helpful and have returned here multiple times to assist with countless MacBooks I have had issues with. Helped assess a liquid damaged laptop that another store hadn’t fixed. Also replaced a battery and when it stopped working replaced it free of charge. They have been amazing in assisting with my laptop problems and highly recommend coming here! Shelbi is honest and helpful and I so appreciate it! Would give them 100 stars if possible.
Took a desktop PC in for repairs/replacements. They maintained excellent communication repaired the PC, and were very honest through the process. Would definitely come here again.
My Windows 10 laptop was aborting on Excel and Word files. Each time,I could recover the file I was working on, so I let the problem go on until I suddenly was unable to recover two files. That caused me to finally take it to Mac PC Repair. She found that the hard drive was failing, and she replaced it and reloaded my files and applications. She tried to recover my two files, but that was not possible. She also did a tune-up. It was returned to me in great condition after only 1 day and at a very reasonable price.I can highly recommend Mac PC Repair....just dont wait when you think your computer might have a problem!
Excellent service and reasonable! Shelbi is very knowable with computers! Friendly and accommodating! I would have her address any thing that is computer related!
Wow this place is awesome! My Mac had a failing hard drive and they were able to pull my data and install a new hard drive in just a couple days. I will definitely return!
I was very impressed with Shelbi’s knowledge, quick service, and friendly demeanor. My computer is updated, has new software, and is working like new. Great job - I know where to go for any future problems.
Helped fix my computer very fast.
I was recently in a major bind with some potential lost data on my crashed work computer. I always like to support local business but in this instance, I felt like I needed to go to one of the large national stores who actually has a department who handles this. They took my computer to their work area for about 15 minutes, came back out with it and I was then told that my only option would be to send out my computer...and it would be around $700. I ran into a friend here in Golden who recommended I speak with Shelbi at Perfection. She did an amazing job; only needing my computer for a couple of hours and was able to pull over all the “lost data” at a fraction of the cost of the big store. I would highly recommend her services!
Shelbi provided a very professional and reasonably priced service. Sadly my Imac was beyond repair (old and not worth replacing the logic board). But, she managed to download my data, and after hours of troubleshooting, only charged a diagnostic fee. Thank you! Nicky Woodhead.
Took my HP Spectre here to get a new dc jack, service was friendly and quick. However, the back of the case wasnt put on fully, half the screws werent in all the way, one was completely stripped, there were tool pry marks on the metal case, and I can see two places where it was cracked in the replacement process. I feel like I could have done a better job myself, just didnt have the time. Decided to just finish putting it together myself.
I brought my machine here as I needed my windows reloaded and data backed up. They were super fast, I got it back in less the 5 hours! I will go nowhere else!!! I also just bought my mom a laptop from them, it looked pretty much brand new!!!! 👌🏽 They are very helpful, friendly and very knowledgeable!!
Great place to bring your MacBook in to get fixed. Shelbi was super helpful, honest and great at communicating. She kept me up to date on what she was doing to try to fix my MacBook. I highly recommend coming here!
I am giving Perfection Tool & Mac Pc repair a five star rating for the great service and the knowledge they had about my computer issues. They repaired my computer in less than a day, which was a plus because I use that computer every day for my business. Shelby even helped me understand quickbooks better. Thank you for the great job. I will definitely recommend this repair shop.
Worked hard to fit in my busy schedule where I almost always need my comp, 2 short visits (one for part model number to order, one to install) later and my comp works much better than before! They helped replace my screen cause there were a lot of dead pixels stuck on green, even after running software that was supposed to fix it myself
Nice experience with a knowledegable, courteous, flexible staff. Prompt and accomodating, very pleasant folks.
Small Town Company and knowledge! Awesome
Shelbi & Marlin are terrific. I rely on them for all my Mac fixes, and they take equally good care of my husband’s PC. Reasonable pricing too!
Not knowledgeable. Fake people..
I have been coming to this place for years. From tool repair to computers they have you covered, I recently bought a used computer from here they were very helpful and got me exactly what I needed for a great price. If you need anything for tools or computers this is the place to go.
These folks provide tech expertise backed up by great customer service. They also sell refurbished computers. I was able to put together a complete (gently used) desktop system for $170 !!
The turnaround is rapid fire as not only does Shelbi know Macs, but she knows how dependent we are on our computers and how important it is for them to work with perfection! Convenient location!
Took my computer to these people to diagnose my computer and they sold me a new hardrive and windows 10 ($200) and later I upgraded my motherboard, cpu, and ram. My computer kept crashing on my games so I took it back to them. They said they needed to wipe everything and charged me for windows again ($100) and they installed version 1511 of windows and the current version is 1813 and didnt install all the drivers needed, and my games still crash. I recommend going to the geek squad or somewhere else in town because these people just take your money.
These guys are the best!!! They fixed my tools and my computer! This is the best one stop shop in town!!! Would highly recommend them for ALL your power tool and electronic issues!
Brought my MacBook in three times was only charged once. They are really helpful and patient and generally interested to find out whats wrong and why things dont work. I can strongly recommend them.
Great service and expertise. We have been bringing our computers here for quite a while after trying the big stores and know we are taken care of. Thank you!
Always given very helpful assistance and quality service and advice. Have recommended this business to many of my associates.
Great communication and pricing. prompt service. Fully satisfied.
Shelbi has helped me with multiple computer issues. Recently she replaced the track pad on my Mac Air. In the past shes fixed software problems. I highly recommend her!
I brought my laptop in to get my speaker repaired. They told me they would give me a call with a quote. I didnt receive a call after a full day, so I called back. I was told on the phone that they were looking for the part and couldnt find it yet. They called me back the next day and told me that they couldnt find the part. They told me that I could pick up my laptop whenever it was convenient for me as they could not fix it. I went to pick it up and got charged $50 because they took off the frame to check the part. Overall, I paid them $50 to take out a few screws, keep my laptop for a few days, and give it back. My left speaker still doesnt work.
Please dont listen to Nicoles review she did it without my permission and this is the boyfriend and I got my receipt and he is working with me to get my computer working and being cool with me and we have been testing the power supply for a 1hr or more to make sure that it will not die on me and now my computer works and bought more stuff that I needed like a fan for my PC and when I get home I will have Nicole remove her review ASAP so please come to this store for all of your computer needs thank you 😇
Shelbi is amazing! Professional, friendly, and did fantastic work on my MacBook Pro Air. Highly recommended, will definitely return. Thank you for the excellent work!
My computer seemed like it was bricked after I had performed a rather haphazard install of a new tower cooler. Wouldnt boot into Windows and couldnt see the video card. For $100 they cleaned it up and got it so that Windows was boot-able again. They also performed some low-level diagnostics on the video card. Although they recommended that I install a new motherboard to solve the issue, I was able to flash the BIOS when I got home and everything started working normally. Happy to trade $100 for a working computer, especially when I thought I had broken something irrevocably.
A+++++ I have used Marlon and Shelby at perfection tool for years for various Mac/pc repairs and purchases and they have always delivered quality and professional service. I’m an a/v technician by trade and most recently had a pc problem and thought I had lost all my data but they were able to recover my important documents. Thanks again for your continual exceptional service.
When the big box came up with a ridiculous diagnosis and an outrageous price quote, I took my laptop to Perfection Tool. It was fixed so well and so quickly!
Great work!!! So nice & friendly, yet got the job done quickly and professionally!!! Even got me a replacement purple computer!
Very helpful and friendly. Perfection kept me from having to buy a brand new computer. They made my computer brand new again. I would refer them to anyone.
Extremely friendly and helpful! Have helped me out of a pinch more than once! Recommend them to all our friends and family.
The service was quick and professional!
Fast and reliable service. No BS. Highly recommend!
After bringing in my hardDrive in to find a replacement dc power supply cord, my SeaGate external hard drive smelled of burnt electrics/hardware. The lady working at the time offered to attempt to transfer data onto another device, for a fee of course. She was polite/cordial, but had just fried my baby... I was upset, so I left and took it to “GeekSquad- Best Buy,” they determined after diagnostics a recovery of data would cost around $800, with severe reservations on actually being able to retrieve any of it😔Catastrophic failure!! Data is gone, don’t feel like it’s worth pursuing any further, sucks..Just wish I would have gone into Best Buy first, and purchased a cord, before having years of data/investment lost to the digital gods...I’m not seeking reimbursement, just want to share my experience....Thanks Elise🙄
I have known these young folks from the times I had to repair done and I am a contractor here in golden and then moving to the other aspect I have had PC issues and Mac issues completely resolved with courtesy and speed thank you Mark this is Mark Peyton
This place does it all! Fixed my phone and my Dell laptop. Fast turnaround. Will come again
Ive taken both of my macs to them over the years and they always fix the problem in a few hours! Recommend to anyone!
Mac and PC repair are my Go-To place when I need help with a computer or a tool or advise on a problem. I recommended them to my Dad with his computer issues and all my friends and colleagues. Five stars for sure.
Ive brought my stuff to this place many times and they do great stuff! Great prices and great owners!
I have used Shelby and Marlons services twice for both of my laptops when they got viruses. They fixed the problem quickly and for half the price of a big electronics store (and even sent me a text when it was finished). They helped me understand the problem and how to install the proper software so that it doesnt happen again. They are ACE!