My wife and I went into your store about 2-3 weeks ago with our dachshund puppy and we were met with open arms. You stood and talked with me as my wife shopped and we shared stories about our dachshunds. We have always enjoyed your store and have never had any problems with you or what we purchase. By the way, there is a new group on FB, Wayne County Wieners that would love to have you join. I had to throw that in there.. Keep up the good work on the store..
Last week I ordered some miss mustard seed milk paint and extra bond. After I placed my order, I realized I need much more milk paint for my project. I contacted the store shortly after placing the order and they were able to change my order and get me a larger size. The shipping was fast too! I will definitely buy from this store again!
Love this store. Awesome and unique selection. The owner is prior military and she’s very helpful and goes the extra mile, whole stuff staff is friendly and helpful as well! Cannot recommend this little shop enough!
I am so pleased with the help and efficiency of the staff at the Carolina Pine Country Store. I ordered Annie Sloan paint twice now and have received my order quickly. I love their web site and cant wait to plan a trip to visit the store in person!
I was excited to receive my Magnolia Home library desk until I saw 30% of the wood backing had been broken during shipping. I called Carolina Pine Country Store within 3 business days expecting help but was met with apathy. The store owner Kathy later emailed to explain that I should EXPECT damage when ordering items online from her store. Also she said that if I file a dispute she will “do as I must to both protect my employees and my company against your false allegations...”. After Kathy’s threat, she has since gone silent :-(
Love them so much!! I just started buying from them for my at home business I’m starting and they are literally the sweetest!!! Their Annie Sloan products are great and I always get a thank you written on my shipments! (: so cute!!
Excellent service..! Thank you, Kathy for handling the order and personal delivery of my new iron bed. Finding a business owner that’s willing to go the extra mile is a rarity, and in my opinion worth mentioning.
Had an absolutely wonderful experience with this store! Purchased five candles, but only two were in stock at the time of order. A very pleasant woman called me directly to let me know and followed up with a personal phone call each step of the way until I received all of my items. Outstanding customer service!
Ordered the cast iron dinner bell. As a bonus a second bell was included. Very pleased with the product and the customer service. Will order again.
Love this store! Such a gem in downtown Goldsboro with amazing customer service and staff. Highly recommend for all things home decorating and DIY! Their line of Annie Sloan paints are the best in repurposing furniture with coverage like no other. Can’t say enough great things about this store!
Very disappointed with the service they give. Very unprofessional. Unwilling to help and resolve issues. I email and filed out their forms numerous times before someone got back to me and when they did they were not any help. DO NOT RECOMMEND. SPEND YOUR MONEY ELSE WHERE
I recently purchased a Magnolia furniture piece from Carolina Pine. I was nervous placing a big order from so far away without seeing the item in person. Communication was great and the order shipped quickly for a large furniture special order. I will absolutely order with this company again without hesitation and will recommend them to friends. Dont hesitate to order! You will receive friendly service that isnt the norm these days. You will be well taken care of.
Wonderful customer service, so friendly! Purchased an item online and it arrived quickly! I hope to purchase from them again soon :)
Bought a very anticipated office item and was very happy with the quality of the oversized drafting desk along with the design and spot-on specifications and colors. There were a couple typos on the assembly instructions, but just really easy/quick adjustments were needed. The LTL driver was very friendly and was very helpful. There were a couple small dings on the outer box but the packaging was so substantial it didnt matter. Very happy with Carolina Pine Country Store and will absolutely buy more in the future.
I bought several large furniture items from the Magnolia Home line and was so happy with the service. Although a couple items were damaged in transit, they replaced those items free of charge, and Kathy was great to work with. The items were shipped halfway across the country for a decent price as well! I would highly recommend ordering from them.
The team at this store is amazing, courteous, and always willing to go the extra mile for customers. Not only do they strive to find the best products that you are looking for (the owner went to great lengths to find the diffusers my wife loves). They kept me in the loop of my order, what to expect upon delivery via email (i.e. if the package was damaged, items missing, etc. which I thought was great!) and made sure to follow-up with me to make sure everything was to my satisfaction. Definitely going to go back! Thanks for everything!
I have never had such wonderful customer service from any business as I had with Carolina Pine Country Store! Kathy, the owner and Kim, her associate helped me with the purchase of the bed of my dreams! They were the only business that would ship out of state. My entire family searched online to find this Magnolia Homes bed, but either it wasn’t in stock, or nobody would ship! Honestly, I was about to give up...Kathy was more than willing to place my order and guaranteed delivery by mid-August.....By mid-August my dream bed arrived! Because of a delivery issue, I turned to Kathy and she was quick to respond immediately to resolve my issues. Not only did she resolve my situation, she has continued to follow-up with me to make sure I am completely satisfied, which I AM! I am beyond thrilled and incredibly happy with my new bed! Check them out online, or on Facebook! Thank you, Kathy and Kim!
I love the store and what it offers but I dont feel the fuzzies from the staff. The owner is not really friendly to me. I can only speak for myself and my husband. But we still go and support when we need something like chalk paint.
What a cute store. Kathy was so helpful with all of my Annie Sloan questions. She carries all the colors and supplies. I was surprise to find out that she ships the paint all over the United States. I can share ideas and paint with my family out of state.
This store has AMAZING customer service. The BEST associates that are super helpful! I bought a Joanna Gaines Belgian table from Pier 1, and WAY OVER PAID. I wish I knew other retailers sold her collection before purchasing. Carolina Pine has hands down the BEST prices on Joanna Gaines Furniture. Plus they have VERY reasonable shipping costs. I ended up purchasing the 6 matching chairs NOT from Pier 1, but from Carolina Pine. The chairs were $100 less per chair! Each retailer can charge what they want, and look no further because Carolina Pine has THE BEST PRICES PERIOD! A+ Service! Would shop again even though I dont live in North Carolina!
Cannot provide enough good feedback on this store. This store has the kind of customer service that only existed 50 years ago. It is so nice and rare to find a place that does the right thing.We ordered a Magnolia Homes kitchen island (far better deal than anywhere else, plus we didnt have to pay tax). The island was shipped to us and was unfortunately damaged during shipping. The shipping company refused to reimburse us for the island. Kathy, the owner, went above and beyond to get us a new island-in perfect condition. There was never any arguing or pushing that had to happen. She just did the right thing and stood by her product and her company.We will definitely use Carolina Pine Country Store for all future Magnolia Homes purchases.
We love this store and their staff. When one piece of our furniture broke they immediately ordered me a new chair and had it shipped clear across the country for us. They are so nice and so helpful and such a joy to work with. We highly recommend Carolina Pine Country Store!
I absolutely love this store! My favorite product so far is the vanilla honey. I cant get enough of it with my green tea. The store is beautiful and has a variety of items to choose from. If you are looking for something unique, homemade, and delicious; Carolina Pine Country Store is the place to go.
Your store is absolutely beautiful.
My wife and I absolutely love this place! I feel better about the world simply by walking inside. It looks great, smells great and offers something unique in the world. The prices are reasonable and the staff is passionate and super friendly.
They sent the wrong color shades, I said I was not returning them but was disappointed in the service, I received an extremely snide e-mail saying that If I had asked kindly they would have corrected the problem and to have a nice day. WHAT??? I sent a 3 sentence e- mail. Basically, You sent the wrong color, I won’t be Returning them, and I am disappointed in your service. I wasn’t even asking them to replace them, just expected an apology. I did my part and paid up front for this order. THEY were responsible for sending me the wrong color. Buy at your own risk and hope you don’t have a problem.
I placed an online order. Items shipped very quickly. Excellent customer service when I emailed with questions about the order., replied very quickly. Definitely would order again in the future. Thanks Bre!!
A great little gem that Goldsboro has always needed. Upon arrival you will feel very welcomed. Carolina Pine and Country has GREAT gifts for every age! I particularly love the aromatic scents of the 1803 Candle carried in the store. I would recommend this little gem for everyone to stop in and take a gander!
This is a delightful shopping experience. No doubt youll come away with plenty of things you didnt even know you needed. They have amazing and unique food items, antiques, country items, and theres always someone friendly to help you find what your looking for...........once it was even a micro pot belly pig named AnnaBell. This is a destination well worth the trip!
I have shopped at this store for several years and have always loved the experience of going in there. Aside from the fact that it smells fantastic and the service is always super friendly, the selection of items is fun and different from anything else I can get in the area.
Kathy was great to work with! Be aware that if your item is to be shipped with SAIA, you only have 48 hours to report an issue.
Carolina Pines has a wonderful product mix, Gift, home décor etc. Just a fun place to visit and shop. Well wroth the drive from out side Wayne county
My wife and I enjoyed the visit very much.Please stop in when you are in the area 😊
My wife and I really enjoy this store. Great gift ideas and home decor items. I even found some beard oil for my beard while there! On top of nice items for sale, the customer service is fantastic. The owner is genuine in her commitment to providing value to her customers and also takes great pride in being involved in the Goldsboro community and its growth.
Every time I go they have something new!! Shopping in Goldsboro is so limited. It is great to have a store where I can find unique gifts, decor for my house, and even special items just for me. I was very pleased this company supports local farmers and artist. I am not surprised they are growing so quickly. They have everything you would need and then some:-) A must see
Kathy was amazing to deal with. Went above and beyond to satisfy our needs. We Highly recommend Her Store ! Eric and Becki
This is by far my favorite place to shop in Goldsboro! The owner Kathy and her employees are always so welcoming and helpful. This place is definitely the “magnolia home” of the Carolinas! Now go get your shop on!
One of the best places in Goldsboro to get those special items that will transform any house into a home. This shop is as charming as its owner and is a must for all of your interior decorating needs.
The owner was rude and condescending on the phone when I just was asking when to expect my item. I spent over $2000 at her store. I dont plan on ever being a customer here again.
I really liked this place it had many cute things and different items
Im actually in Arizona. Some time ago I purchased a Magnolia Home dresser from a local store. Recently my resourceful toddler figured out how to remove one of the lower drawer handles. I have not been able to find it since. The local store I purchased this dresser from was of no help in locating a replacement handle.I looked online for another company that sold the same dresser. I came across Carolina Pine. I first spoke with Bre and explained my situation. She then put me on the phone with the owner, Kathy. Kathy didnt hesitate at all to help and I live over 2000 miles from their store and have never shopped there or even heard of it until I started looking for that handle.She gave me back to Bre and said they would track one down from the manufacturer. And... they were not going to charge me for this handle even though I insisted on paying for it!The exceptional customer service and friendliness I experienced with Carolona Pine is amazing. And Im not even a customer! Bre even called me a week later just to keep me updated. This is going above and beyond.I would highly recommend visiting this store if you live near or are visiting the area. The next time I plan on shopping for something, I will go to their website and look before buying elsewhere. Thank you so much Kathy and Bre. You both know how to put a smile on someones face.Sincerely,Michael CostaPhoenix AZ
Beautiful store with a great selection of locally sourced products as well as a fabulous collection of hand-picked vintage pieces. Highly recommended!
The cutest, most authentic country store ever!!! A favorite spot for the foodie, the gardener, antique-collector, historian, and true Southerner! Cant wait for them to open on Center Street!!! Downtown Goldsboro would then be complete!
Nice place. Well displayed. Owner defensive and needs better social skills.
I was passing thru town and stopped i with an idea in my head...walked out with the perfect materials to execute it! Great experience :)
Wow, a must for anyone looking to do some shopping. Great local business downtown and very friendly staff to help you through your experience .
They took my money for an “order” of a Joaan Gaines couch in October and I still do not have my couch- April. They sent one, it had broken leg, they did not follow up so 6 weeks later I called to complain--they RESENT the couch with a broken leg!!!!! DO NOT BUY FROM THIS COMPANY!
Fun place to visit great stuff to buy...good music and friendly staff
Great store with awesome items! The people there cant be beat either! Thanks!
I never been on the inside but I walk downtown allot, and enjoy seeing their window displays of women fashions and store products.
Friendly staff, and excellent service.
Loves this uniqie country store!
Very nice place.
Great Country style store!
An amazing place to shop
Great place to shop!
Great Store!
Great