Great! Sharon was on top of the game. Courteous, attentive to me as customer, and listened to my issue. Would highly recommend this mattress firm to others.

We were In the market for a new mattress after a disappointing experience with a internet purchased foam mattress. We knew we wanted to try some before we made another purchase so we visited the Goldsboro Mattress Firm. Ray and Frank made us feel right at home and immediately addressed our concerns. Ray spent quite a bit of time with us showing different models and features. We ended up making a purchase that day we felt very comfortable with. I highly recommend stopping by and seeing Ray or Frank. Give them an opportunity to address your concerns and make you the best deal possible!

Great experience! Frank was extremely helpful, patient, and informative. I did not feel rushed, at all, while deciding on something as significant as picking out a mattress. I’m looking forward to receiving my new mattress and hopefully getting the best sleep ever! I would definitely recommend Mattress Firm, of Goldsboro, to my friends and family

Ray was very pleasant and was thorough in helping me choose the right mattress. He made it clear he didn’t want to push me to buy something out of my budget, while also making sure it suited my needs. I would recommend this location to others!

Ray was phenomenal in helping us find the mattress that was the right fit for us. He really took our opinions when we tried something and helped find the perfect fit! There was no pressure in what to choose at all! He showed us the best of the best down to “economy” and allowed us to make our own decisions without pushing!! We are so excited for our new bed!

Frank was an amazing salesman he helped me find a mattress in my price range. He was so welcoming when I walked in and talked me through each mattress I was interested in. The best part was the mattress I wanted was not in stores but frank did his research and helped me get the mattress I wanted delivered right to my address. Very professional and made my experience easy

Franklin made buying a mattress easy and problem free. My wife and I have spent the past several months looking at mattresses off and on. It’s not been an easy experience to say the least. However I have to say Franklin was the most pressure free salesman we came across. I appreciate being given information about the choices and options that we had in a stress free way. Not to mention feeling like we got a great deal in the process.

Had a great experience working with Frank. He was very knowledgeable and quickly set me up with the right mattress and a good deal. Would recommend!

Ask for Ray! Ive had to purchase mattresses a few times for my large family and hes always helped me get what I need. Quality, affordable beds. Ray isnt a pushy salesman but remains professional. I feel I get my moneys worth every time. Financing available and delivery with set up. Sent my sister his way and she too made a purchase. Hes becoming the family sales guy for bedroom furniture!

Mrs. Sharen was great. She answered all my questions and was very friendly. She definitely earned a repeat customer

Frank, was amazing . As soon as I open the door until the time he walked me and my sister out the door .He’ makes you feel comfortable and he’s very knowledgeable. As a first time bed buyer he made the experience absolutely amazing. I recommend mattress firm hands down and I highly recommend FRANK!He made it work for me and got me the bed I really wanted not my second choice by my first choice and also got the amazing frame that adjust my feet and head . 10/10 frank is the man .

Frank was a great help and super friendly he directed us to exactly what we wanted and needed. No unnecessary looking around wonder how about this or that. 10/10 would go there again... This is my 3rd time buying from a mattress firm

I purchased a mattress form mattress firm in Goldsboro. Mr. Frank helped my husband and I through the whole process. He has nothing but wonderful service and a great personality! He was so helpful and we left completely satisfy with our decision!

Yes, the experience was great! Frank, the store manager was there to help with everything we needed In order to fulfill my families needs. Strongly recommend this store and personnel.

The store was clean and inviting. Our sales person, Franklin, was friendly and knowledgeable but we didn’t feel pressured to buy. We ended up buying the same mattress I was planning to order online because it was half the price at Mattress Firm!

Excellent customer service! Frank was the absolute best! Very professional, helpful and honest! If you need a new mattress go see Frank!

Great experience. Great salesman. Frank was top notch!

I’m looking forward to our new adjustable frame and mattress. Thank you Mr. Ray Anderson for your straight forward and considerate help. I feel like I got exactly what I needed at a great deal and I really appreciate it.

The only thing that would have made this purchase any better, would have been for it to be free! 🙂 Walter made things very easy, and took the time to make sure my daughter got exactly what she wanted/needed for a new mattress. He also searched for every possible discount he could give us. Things couldnt have gone any smoother. This wasnt our first visit to this store, and it will not be our last. Thank you Walter Anderson!!

I was in and out with what I needed in less than 10 minutes. Both sales associates were friendly and helpful.

The service was okay the delivery people were great they delivered on time

I walked in and knew I’d come to the right place. Franklin was super, explaining things, but not being a pushy salesperson. I will come here the next time I need to buy a mattress!

Frank was my salesman. He was very helpful detailed and very knowledgeable of Mattress Firm products. He got me the best price for my adjustable base! I would highly recommend Frank in assisting you with your future purchase of a mattress or adjustable base!

Frank was absolutely amazing. He helped us find the perfect bed after over a year of looking and even helped a second couple during our visit, giving both equal attention.

Ray waited on me he gave me the opportunity to lay on the product as well as giving me information on the product he had Godly patients with me he was very polite and professional it was a pleasure to do business with him

Went in today and talked to Frank.. Told him exactly what I wanted and he shows me 2 options. I purchased the mattress and got the box spring free. Got free delivery. He was very knowledgeable about the inventory. Supposed to be here Monday. I cant wait!

Frank was very professional. He asked us many questions about our sleeping habits. Therefore allowing him to better understand what we were looking for and to help us pick out the perfect mattress for my wife and I.

Awesome service by Frank. He is amazing! Got us a mattress and a cover for our daughter for under 400$$! Just in our price range! Thank you very much for the wonderful service!

Mr Frank was very nice and helpful.

Staff was very knowledge and helpful.

Excellent service, salesman named Ray was a great help with breaking down what we really needed

They were very helpful and we had a great experience. We will buy from here again.

The salesman Franklin Tilghman was very helpful explained any question or concerns I had before my purchase.

If you are in need of a new mattress go see Ray. Couldnt not have asked for a better experience.

Mr Frank was professional and friendly. I was in and out with a great deal very quickly.

Franklin Tilghman was excellent 👌 No pressure or rush. Just kind assistance and guidance through the process. Great experience.

Frank was great and took the time I needed to decide what I wanted

I had a fantastic experience working with the gentlemen at Matrress Firm! They were extremely kind and professional. They helped me in making a great choice of mattress for a move and helped in ensuring it was delivered right on time.

Ron was amazingly helpful in helping us find the right bed and frame! Would recommend that if you are in the market for a new bed, Ron is the guy to see!

What a great experience! Sharen was extremely helpful and knowledgeable, taking the time to pull out several sample mattresses to try. After purchasing the mattresses we needed, we realized one was going to be the wrong size. Again, with a simple phone call, the manager Frank had us sorted with the correct size in a matter of minutes! Customer service is still alive here, and we appreciate it.

Came in to get my first mattress after moving to the area. Tjany and Frank were very helpful and made the process easy. In and out in less than 30min! Highly recommend stopping by and giving them an opportunity to make your next mattress purchase a great experience!

Fred was super polite and very helpful. He helped me find what i was looking for fast and helped me get the best deal. Id recommend anyone to try this shop first before going elsewhere!

Frank was very nice and helpful! He went above and beyond to make sure that I understood how the process worked and that I was satisfied with my purchase. Not to mention that they have great mattresses at a reasonable price. I would highly recommend this store to anyone!

Superb. Mr. Tilghman was very knowledgeable and helpful. Would highly recommend.

Franklin Tilghman, the manager, helped my husband and I out big time. He fully explained what to expect with each different mattress and the different price points. Great experience for our first big purchase. :) Thank you for everything!

The entire experience went very smoothly. Frank (salesman) was extremely helpful and very knowledgeable about all the products. He was very detailed and helped us select exactly what we wanted. He gave us a great price. Would definitely recommend this store to anyone needing to purchase a mattress.

We went into the Goldsboro location to check on purchasing an adjustable frame for our existing mattress. We talked with Frank Tillman and he was friendly, as well as, knowledgeable about your products. Frank walked us through several options and we found that the best option was to get new mattresses and adjustable frames.Enjoyed working with Frank and have recommended him to a few of our friends who maybe looking for a new bed.

Great customer service!! As soon as we walked through the door, Frank gave us excellent service!! He informed us that they had sanitizer and masks if we needed it. Also, he said he was helping someone but would be right with us and checked on us often. Customer Service is very important to us and he made sure that we understood everything about the sales and mattress. I would definitely recommend this Mattress Firm and Frank Tilghman to everyone in this area. We live in Charlotte and were in town buying a mattress for the spare room in my Mother in Laws house. So glad we were in this area and stopped by this location!

Frank was extremely informative and very polite. I felt like I got a great quality product for a great price. Go see Frank in Goldsboro if you need a new mattress.

Highly recommended. See Frank! Tell him Rajean sent you. This man really listened to every detail to match us with the right bed. He us up with the perfect bed FOR US! Not just the most expensive but the bed that fit our needs and our small budget. He treated us like royalty even though we obviously were not rich. I want to say thank you and I appreciate and respect good service.If you need the perfect bed but they all look the saMe to you go see Frank. Hell break it down!!

Every time we come we have a great experience, many bed options and great prices. Frank did an excellent job helping us with financing, narrowing down what mattress we wanted, and overall making sure we left happy. Definitely plan on coming back in the future!

Was very helpful and when they realized they did not have the mattress that I wanted they gave me a great deal on my second choice. Very friendly staff my associate was sharen Barnes and the store manger frank was very kind. Thank you for great service

Ray, the store associate was phenomenal. He directed us towards what we needed while being mindful of our budget, He patiently dealt with our decision making and was extremely helpful and thorough with his explanations. It was the best experience anyone could’ve asked for. Me and my wife are truly grateful and excited for our new mattress and bundle.

Frank and his team has the best customer service! Nice professional and knowledgeable! My purchase was so easy! I will definitely be returning! Thank you so much!

Literally couldn’t have asked for better service! Ray helped us with our investment, because a mattress is definitely and investment! Ray was knowledgeable, helpful, personable, and professional! He definitely knew his stuff! Ray and his partner Frank work as an amazing team! 10 out of 10 would recommend to anyone in need of a mattress!

Courteous, knowledgeable, no hard sales pressure salesman who showed all the merchandise within our needs and budget .

Frank is a great store manager! They are super helpful just ask the question.

Frank, the manager, was attentive and extremely knowledgeable while helping me select a mattress. He was able to meet my price point while providing me with a comfortable bed and did it quickly. Enjoyed the experience!

I got the pleasure of being helped by the Store Manager Mr Frank, I went in knowing what I wanted because I saw a Tulo mattress online but I wanted to try it out before ordering it, they didn’t have one in the store so he suggested mattresses that were close to what I wanted, Mr Frank was very knowledgeable so everything was super easy, he placed the order for the mattress I wanted and even got me to purchase a mattress protector.

Enjoyed working with Frank G. Picking out a new mattress! He made sure we had everything we needed to set up the new bed.

Frank was by far the best salesman I have ever had. It didnt even seem like he was selling something to me! More like having a conversation with a friend.

I was in an out in 20 minutes. Frank was super helpful and accommodating. He was able to get me everything I needed at the price I was looking for.

We were shopping for a mattress so we stopped by our local Mattress Firm. We were greeted immediately by Ray Anderson. We told him what we were looking for and he preceded to show us what he had available. Ray is very knowledgeable of the Mattress Firm products and one of thing were liked was he was not pressure salesman, unlike some we had encountered at other mattress stores. We were very pleased with our shopping experience and are anxiously awaiting delivery of our Tempur-Proadapt Hybrid Mattress and the Ease 3.0 Adjustable Base. Our thanks to Ray for a great shopping experience.

Awesome customer service the 2 guys that were there were very knowledgeable and nice gentleman.

Loved itt the manager is amazing and funny

Went in to the Goldsboro location for a new bed for my 84 year old mother. Frank, the manager, was very helpful and patient. Mother is very excited to get her new Sealy mattress with adjustable base.

The gentleman Frank was very helpful in assisting me on my purchase!

I recommend asking for Frank should you have any questions. He was very friendly and knowledgeable, and made our shopping experience fun and easy.

Frank is the best!

I cant remember the older gentlemans name who works here, and I dont quite know what to make of him but I didnt appreciate his constant interruption of anything I said. He comes off a bit strong, even when you are obviously going to buy something. At one point, he even told me look, lets not play games here when I simply asked him about a price. Um... what? The new lady who works here didnt seem to know what she was doing whatsoever and asked us the same questions multiple times. All around, I wouldnt come back.

Frank, of the Goldsboro Mattress Firm, is the man. We knew we wanted a Tempurpedic but weren’t familiar with all of the nuances between the styles. He took the time to break down all of the differences multiple times as we went back and forth between styles. Additionally, he spent time explaining the different box spring options they had to offer. Finally, he was very friendly to my family and I and included everyone in on the buying process. Overall great experience.

Frank was very helpful and informative. Was out first time really shopping for a mattress so it was nice to have the expertise. Looking forward to some good sleep on our new mattress.

Roy was great. Very knowledgeable and personable. Would go back.

Price and service were good.

The staff was very friendly, professional and helpful. Highly recommend this place for your bedding purchases.

Great people to work with..Very fast transaction..

Great experience. Very informational. Frank did a great job of explaining the different options. Would go back again.

Great experience. I went to Mattress Firm to get a new bed due to a few surgeries I had to have and the effect that had on my health and not being able to sleep right anymore. Frank was the salesman and he walked us around and showed outstanding patients with me. I’m very indecisive when it comes to making high dollar purchases. He explained how the bed was only 70% of the comfort and the pillow was the other 30% which I didn’t know. The pillows he sold us already made an improvement in the comfort of how we rest on the current mattress we have so I can’t wIt until we get the new one. He explained every detail of each item so I knew exactly where every cent I was giving him was going and what it did to help me and my health. The warranty was better than expected and he even had me test a bed with the same feeling but lower cost. Most sales people want to rack up every dollar of commission they can even it it isn’t what’s best for the customers. Frank told me not to worry about his check let’s worry about getting me a bed I need for a price I want. Overall I went in this with an expectation of giving up my life saving and trying not to step in the deep doo doo I was gonna be fed but I’m happy to say Frank was honest, compassionate and considerate to my budget and how my health was gonna be with my new mattress.

Mr. Ray was amazing to work with ! He gave us all details of each matress and wasnt pushy but kind. Let us lay on each one to see what we each liked about them and helped us pick which one we loved amazing ! Now cant wait for it to arrive!

My wife and I were extremely pleased with the service and help we were provided! Mr. Walter went above and beyond to make sure we were takin care of. I will recommend anybody looking for a mattress to go to that specific store.

We bought a bed frame from Sharen Barnes at Mattress Firm very knowledgeable about the product we bought.

Had great visit today it Mattress Firm in Goldsboro both Ray and Frank seem to be well knowledgeable of all the product sold in the store and were real helpful in helping my wife and I find the right mattress got a great deal these guys are great we will be recommended the store in Goldsboro to family and friends great job to both Ray and Frank thanks Buddy and Kathy Hassell

I was in the Goldsboro store today and worked with Franklin the store manager. It was a pleasure to dobusy with Franklin and Mattress Firm Goldsboro. No bs and was fair and very helpful with helping me select the mattress that fit my needs. Thanks Franklin.Alvis

Walked in knowing just about what I wanted. Had a few questions that were answered quickly and honestly. Chose the mattress paid and even got it loaded into my truck. Only took about 30 mins total.

We had a very good experience at our visit at the Goldsboro location, the manager, Frank was very informative and helped us find the proper mattress for us, we highly recommend this company and location, thank you

Very good for my first time

Frank was amazing in helping me find the perfect mattress and a great price!

Our salesman Frankie was very knowledgeable and friendly he was very patient with me and my husband and he showed us several different options.

Great service and a pleasant shopping experience with Frank for my wife and I.

Great Visit the Manager Frank and other Rep was very helpful and my family was happy with service and price!!

I have never bought a mattress before. My husband and I walked into the Mattress Firm in Goldsboro North Carolina knowing that we were there to purchase a mattress.There was COVID to consider. A table was at the entrance. There was hand sanitizer and plastic gloves available for customers. With our masks on we took advantage of the protective wear that was provided. Having this available reassured us as we walked in. They wore masks and so do we.Ray had spoken to my husband weeks previously in the purchase of a box spring. We were greeted by a trainee and then Ray joined us on our search. My husband wanted to see the Tempurpedic Mattress line. There were about seven different Tempurpedic Mattresses for us to see and test out. All were labeled but it was necessary for someone knowledgeable to help walk us through their differences. Ray was superior in helping me with every question I asked. He was able to compare each one against the other in layman’s terms.With the information as a guide we selected the best mattress for us. I would recommend the Goldsboro Mattress Firm. We were interested in the Tempurpedic but that might not be the mattress for you. They have many other name brand mattresses available for you and your family to try. Just ask for Ray!

In and out the store in 30min with the mattress, box spring, and delivery service all for a great price!! Thanks Frank!!! Awesome customer service!!

Mr. Frank was very helpful. We were going to order on line but talking to him we came to the store. Very happy with that decision. Awesome service

Is my 3rd time i buy in Mattress Firm excellent attention amd good price

Initially spoke to Frank on the phone and he was so nice and got measurements for me, and once in the store was good to see “Frankie” and “Mr. Walt”. Came back to hometown from Clayton to do business with some good ole people, will definitely be back❣️

I found Everyone pleasantly helpful and polite, I would come again and gladly tell others of My experience!

E everybody was very polite and helpful got the product home and it was quite excellent and it was very useful for what I needed thank you for your help and courtesy

What an easy shopping experience! Dave was the greatest

Frank was awesome! He is extremely courteous, knowledgeable and easy to work with!

Ray and Frank were awesome! They were willing to help us find the bed we need at a price we could afford. They were very knowledgeable but not pushy. I definitely recommend finding a mattress here.