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Rack Room Shoes
1215 N Berkeley Blvd, Goldsboro, NC 27534, United States
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Rack Room Shoes
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Ch
Review №1

Staff isnt friendly, very snobby, especially the older lady that was working. Maybe she doesnt like her job. I dont appreciate the way I was followed around like I was there to take something. I was there with my son to buy us both shoes, they stood starring the whole time like I was there to steal something. I understand some people are thieves but you dont have to treat everyone like they are. There is a way of watching without stalking. I will drive out of town next time.

Ap
Review №2

The people there where nice they asked me if i needed help looking for something o said no they had a good attitude about service great i would recommend it

Do
Review №3

Good selection of sizes and varieties. Clean store helpful associates.

te
Review №4

Staff is very rude and disrespectful, the store manager needs to go!!! I definitely recommend shopping elsewhere!

Da
Review №5

Good prices in shoes but the people working there watch you like a hawk

Al
Review №6

Honestly, I wouldnt even leave a star if I could. I walked into the store with my daughter, without a mask on. The store manager asked if I had a mask, I politely told him I do not. He then said because I did not have a mask that we would have to leave. I proceeded to tell him that was not the case and kept walking. He continued to get a nasty attitude and argue with me. I turned around and told him I would not continue to argue with him. My daughter and I continued to look at sneakers for her while the store manager huffed and puffed and paced the store like a crazed person. As we were finishing up her selection he sat down on the bench, mean stared at us, and as we scooped up the box to make our purchase he blatantly stated that we would not be able to check out. I told him they could not refuse service and I have never been treated this way before and told him how he was acting. He proceeded to call me a few choice words. We continued to walk to the front of the store to make our purchase. I said to the sales rep that she could not refuse service because we did not have masks on. The store manager told her to go to break and he was going to refuse service. He handed me a mask which I then held over my face to complete our purchase. Had my daughter not needed tennis shoes, and this really being the only decent shoe store Goldsboro has left, we would not have continued with our purchase from the start. His attitude was something else. My partner went into the store after hearing what had happened without a mask on as well, to see how the manager conducted himself. He asked him if he had a mask and he told him no, the manager handed him a mask but he never put it on, nothing else was said to him the entire 10 minutes he browsed. He then spoke to the manager and the manager told him it was because I had a nasty attitude to begin with. I have contacted Corporate, they have seen I have been a loyal customer for years and are working on this. They will be reviewing camera footage as well. The mandate the store manager had posted on the door was from November 2020. I have never been treated in such a way and will probably not step foot back into the store, I will likely make the drive to other rack rooms or purchase online. This dude needs to go!!!

He
Review №7

Like the fact that I can by one get one half off but its very hard to find wide width shoes.

La
Review №8

Favorite place to get shoes

D
Review №9

I love coming in here. The employees there are amazing. They are always so helpful and pleasant. I dont like to be harassed when walking through there but I understand that they are being helpful. Lol however I still enjoy my time when I come and shoe shopping is always a great stress reliever.

Va
Review №10

Good deals

Al
Review №11

Nice selection of shoes

To
Review №12

The staff was very kind. The BOGO 50% sale is always helpful on top of their other deals. They also didnt have my size in a shoe that I wanted, so they will ship it to my house for free! I cant wait

KS
Review №13

This is the only place I can find a variety of 4e shoes. Everywhere else has none or at best 2 options. I weight this against high end work boot places also,where most max out at 3e and on most ocations have 2e on hand.

Ge
Review №14

Love the bogo 1/2 off. Get all my tennis shoes here. They were out of stock of the shoe I always get so they shipped it directly to my home, free shipping. Thats quality service.

Re
Review №15

Great prices!

JT
Review №16

The staff is great and theyll order what they dont have. That said its a rare occasion (about twice a year) they have my size. If you wear regular size shoes your in luck! If your foot is above size 11 or wide good luck. When they have them in stock get them as I do, half off the second pair or delivered to you for free.

Be
Review №17

I was refused service because my 2 year old was not wearing a mask. I spoke to the male manager (who had an attitude)who stated this was their policy and no one could come in without a mask on. I have contacted everyone and i will make sure this is posted everywhere!!

Li
Review №18

I love coming here not only because of the buy one get one half off on everything every timeBut because theyre always willing to help and what they done have they order and have it shipped right to my door free of charge. Love this store

To
Review №19

Various styled, discounted shoes. Register your birthday and on that day you get a $10.00 birthday gift discount plus if you go to the shoes on sales. More money saved.

Au
Review №20

If there was a public restroom my rating would have been 5 stars. Had to leave to take my son to another store to use the restroom and come back to finish my shopping, very inconvenient.The associates there were very helpful and polite.

Je
Review №21

Bought two pair of name brand shoes. Saved $32. Very pleased with the quality and fit of the shoes. Would recommend this store to others.

Ni
Review №22

BOGO SALES DAILY plus every time you spend $200 you get 15 back to spend for free

Ta
Review №23

Love the quality and selection for the price.

Da
Review №24

They have shoes for all occasions. Love this place.

La
Review №25

Have purchased many pairs of shoes here (and online) in the past, but will not be back. My son picked up a shoe and the employee told him (right in front of me) not to touch the baby shoes because they would get mixed up. Clearly not interested in selling us a pair of shoes today!

Pr
Review №26

Lynn gave me the best shoe buying experience Ive ever had. I was in and out in about 20 minutes and tried on as many shoes as she could throw at me. I found exactly what I was looking for.

Jo
Review №27

Great selection of shoes. Good price range

Ka
Review №28

Sales Associates very helpful. Very professional and courteous.

Ly
Review №29

DO NOT GO HERE! sales associate was completely rude or racist!!!

St
Review №30

Great selection, friendly and helpful staff

Sh
Review №31

Friendly staff, always find a great BoGo 50% off sale here.

Bl
Review №32

Great shoes at a great price. All the name brand shoes for less.

Mi
Review №33

Great selection with helpful and friendly staff.

Ra
Review №34

Good service, lots of shoes.

Pa
Review №35

Very good service with friendly employees.

St
Review №36

BOGO 1/2 off like all the time

No
Review №37

Everyone was very nice and helpful

Me
Review №38

My vans didnt come with the paper in it so I dont know if there fake but every thing else is fine

Wi
Review №39

Nice shoes that are not that expensive

Ma
Review №40

Always great service and value

Cy
Review №41

Couldnt find anything i really liked

Is
Review №42

Love shoe there

An
Review №43

Horrible Service!!!!!

Ma
Review №44

My place to shop for shoes

Ja
Review №45

Great shoes

Ka
Review №46

Not bad

Jo
Review №47

Nice and clean

Lo
Review №48

Nice.

Ro
Review №49

A lot of shoes and now there are specials.

de
Review №50

Variety of footwear, good prices, friendly

Information
9 Photos
50 Comments
4.3 Rating
  • Address:1215 N Berkeley Blvd, Goldsboro, NC 27534, United States
  • Site:https://rackroomshoes.com/store/466?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=466
  • Phone:+1 919-778-8704
Categories
  • Boot store
  • Shoe store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:12–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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