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Plan B Autobody
1625 Highway 31 W, Goodlettsville, TN 37072, United States
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Plan B Autobody
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Review №1

Plan B is great! I was recently in an auto collision which left some dents on my truck. I chose plan B based on their reviews and I wasn’t disappointed. Their service was personable and professional. Their work was even better. They even took care of a few additional small scratches they found and buffed out my front bumper. I will definitely return if I have any other services they can help me with.

Re
Review №2

So glad I found them. Was highly recommended by a friend of mine. If you want the best choose PlanB. Joe & Vicki spent their time helping me with my needs & options. Great people & professional.

As
Review №3

Plan B Autobody is AMAZING! My vehicle has now been repaired twice here and I can say I would never take it anywhere else. My vehicle looks good as new! The entire staff goes above and beyond to make sure you are completely satisfied from start to finish. If you’re looking for great service and great work, this is the place to go!

T
Review №4

Absolutely one of the best customer service experience I’ve ever had, and that’s tough to come by in anything automotive related. And the quality of work is impeccable.I needed a rush job on some body work without sacrificing quality. I called at least a dozen body shops in the Nashville area. Plan B was the only body shop that took the time to listen to my situation and go out of their way to help. They got the job done quicker than I could’ve hoped. And the quality was perfect. Thank you to everyone at Plan B Auto body for going above and beyond and the great work they did on my truck!

ro
Review №5

Very accommodating. Replaced a bumper and repainted the top of the car - did a great job. Vicki and Steve are very knowledgeable and efficient. They replaced stripes on the hood at no cost. Only disappointing thing was there was a small scratch on the drivers door they were going to touch up - must have forgot, but I am sure if we brought it back they would do that with no problems. Good place, great quality.

Du
Review №6

Steve and the staff were very easy to get updates from, and the work on my car was impeccable. If only my insurance company was as timely, professional and on top of their communication.Would absolutely recommend the shop to anyone.

Be
Review №7

Absolutely the best body shop I have ever used. Steve was very professional as well as his whole staff. Will definitely use them again for any automotive work they provide.

Ja
Review №8

Highly recommend! Just brought my car into get the paint fixed after someone went around keying cars in my apartment complex. They were very friendly, professional, and did an amazing job fixing the scratches on my car! They only had my car for a few days, but it was worth the wait! The paint looks great and I couldn’t be happier.

Ra
Review №9

My car was rear ended. After the repair was “done “ there is a gap where they bumper wasn’t able to be attached completely, we were told it was put back with one bolt and we were told it was going to be totaled at one point, then why wasn’t it ?!! if it couldn’t be repaired back to what it was before the accident that isn’t fair on my end. Also there were still scratches on the back end. To make matters worse I picked it up a few days ago and today IT WILL not start. From what I am told from others is that batteries are unhooked on a car before repairs are done to ground it. I’m wondering if it wasn’t connected back fully /correct before I picked up my car. Why would it run a few days and now not start. I am beyond frustrated as I start a new position this week after finishing chemo and this is disappointing and highly inconvenient. I need this to be corrected and the right thing to be done here.

Cj
Review №10

They made it work for me in my current situation though it was hard on them they did the best job to the best of their ability. I would definitly recommend them over any dealership body shop as their price would have been 3-4 times more than Plan B. I love and appreciate their professionalism and excellent work. Will definitly recommend to friends and family in the area. 10/10

An
Review №11

Plan B exceeded my expectations on my 2017 yukon xl, had some bodywork on the rear end and could not be happier with the final job, Steve and his team done everything they could to get the job done right from the first appointment. Great communication along the way and i highly recommend them for your autobody needs. Great Job!

Ki
Review №12

Excellent service! Great friendly, smiling employees with wonderful attitudes and very professional. Steve is absolutely amazing. Quality workmanship and a super product! I would recommend them to anyone!

An
Review №13

Genuine owner with genuine care for customers! Best experience I have had with any business in general in recent times! 10/10

An
Review №14

Staff was very professional, went above and beyond to make sure our car looked better than it did before and did it in a timely fashion.

La
Review №15

Steve was extremely professional. They gave a great price for the work we had done. It was repaired and returned to us within a day. We will definitely be using Plan B Autobody again.

Th
Review №16

The owner of the company was very professional, knowledgeable, and time efficient. Made a call on a Friday and had my work done and paid for less than an hour later. 10/10 would recommend. If you care for your car, trust Plan B!

Pa
Review №17

Steve and his crew are great. I have used them for several paint and body jobs. Their work is high caliber, done right the first time and fairly priced. I just recently discovered that my company car needed to be buffed to remove a nasty industrial paint overspray that I picked up somewhere on the road. To make matters worse, I only had a week before that car had to be turned in. Steve saved the day working the job into his busy schedule and he got the car looking better than new. I recommend Plan B Autobody for anyone who wants a great job done right at a fair price.

Na
Review №18

Exceptional people. Took care of my baby someone had keyed. Made her look like new! Second time we have used planned B and they have done excellent work both times! Highly recommend.

Ch
Review №19

I brought my Toyota Highlander in to have the hood repainted due to numerous stone chips. During the process, they found previous repairs from an accident had not been done properly so they corrected issues which allowed proper alignment of the front bumper, fenders, and trim.I would definitely recommend them for auto body repairs.

Sh
Review №20

Steve and his staff are so awesome! I really appreciated how fast I was able to get my car back and what a great job they did! 🙂

Ba
Review №21

Very good service and did an amazing job i am beyond happy and will use them again in the future!

Na
Review №22

I was involved in a car accident a couple weeks after moving to Nashville. Not knowing anything about the area I googled and found this place. While my insurance was giving a hard time, the owner and his assistant were very kind and pleasant. They make you feel as if are part of the family. My vehicle had so much damage and they made sure to leave it like new. They did a better job than the body shop at Nissan. This place is about 40 mins from me and I would definitely use them again. There is nothing like feeling like part of the family when you car is at the doctor. I loved everything about them.

mi
Review №23

What a GREAT EXPERIENCE! and only a mile from my house... Steve and his team made this simple for me, took charge and Im back in the drivers seat.... Mike your HandyMan

Me
Review №24

Very professional. Listened to what happened with the damage of my car. Got an estimate emailed before the end of the day

Da
Review №25

Not sure of his diagnosis he said he done autobody 35 years sounds like overcharging 35 years when I called without looking at damage he was only interested in how much insurance paid because most do work now for insurance

Ta
Review №26

A+ service and body work! Very kind and patient staff while my insurance company drug their feet. Im very please with my entire experience, but hope not to have to use them again anytime soon.

Ad
Review №27

They were very good and tried to help me with the issues

ke
Review №28

Steve is great im very picky and when the job was done couldnt find a single problem i highly Recommend

Ga
Review №29

I decided to do some work on my car and replace the header panel. My cars a weird golden tan brown color. Most places would do a color match to the factory color on the door but they came out and color matched it with a really cool machine and even mixed up a test batch before I left to make sure it was just right. The color match is beyond my expectations and done to perfection, and the service was amazing. Such a friendly professional place!

Me
Review №30

Plan B Autobody re painted my husbands hood perfect to match and even painted some fender flares we brought in for Christmas. They got the work done is record time and I cant thank them enough for their professionalism and respect! Definitely recommend this body shop! A++++

Ja
Review №31

Amazing quality work. If I could do 6 stars I would. I didnt realize my car could look this good. Thanks guys!

Jo
Review №32

I did business many years ago with Plan B and I needed some body work recently so I went back there again because my experience was so good the first time. So here I am years later this September 2020, I returned yet again to be given quality work, a great price, and a friendly and professional experience, just like I experienced years before. The owner is very professional and very friendly.

ed
Review №33

These guys are top notch, and did a great job on my Camaro SS

Ro
Review №34

Steve was great handling the repair of my dads car. He did a great job all around.

Do
Review №35

My husband was in a fender bender. Our insurance allowed us to choose the auto repair shop. We had heard positive things about Plan B and we were not disappointed. The repairs exceeded our expectations. They were professional, friendly, and timely. Highly recommend!!

Ri
Review №36

They took very good care of our Prius. The paint job was excellent. I will definitely use Plan B again

Jo
Review №37

Plan B did an excellent job repairing some damage to the side of our SUV. Very professional and fair pricing. Much better option than using some of those other big name companies.

Mi
Review №38

Steve and his crew did an exceptional job on my wifes Avalon. The pricing was fair and the work was done as promised. Her car is her baby and she was so upset when she hit the edge of the garage door with the left front of the vehicle but it looks good as new. Thanks again to plan B autobody.

Ke
Review №39

Excleent repair of small dents. The truck looks brand new now. Highly recommend

Jo
Review №40

Absolutely the best! Fair prices! Great work and friendly service!

El
Review №41

Most impressed with this shop. It was recommended by my insurance company. Very helpful and timely. Will use it again if I need it.

Le
Review №42

Had a rear bumber replaced on my 2006 Chevy Silverado called and provided very good customer service! Work turned out perfect!

Ke
Review №43

Great customer service.

Em
Review №44

Best place to take your car hands down. Quality work, worth the fair price. Very knowledgable and kind owner. He actually drove me to the car rental place to pick up my rental when he did not have to.

Bo
Review №45

Plan B was amazing. I took them the estimate and check from my insurance and they not only worked with me but also with the insurance company when the repairs needed more. They found me the rental car I needed and arranged for the pick up at their shop. I will recommend them to everyone. The lack of stress and worry was fantastic and you cant wish for better people.

Se
Review №46

Plan B did a great job repainting my old Dodge. Made it look brand new! Steve and his crew are great. Steve was in contact with me the entire time and treated me more like family than a customer. Dont hesitate to go Plan B because they will fix you up right.

lm
Review №47

Excellent quality! Was done in a timely manner and at a great price. We appreciate their service and we will definitely come back. Highly recommended!

sa
Review №48

I recked my car, I took my car here and they took their sweet time to fix my car, they even also broke something on my car in the process of fixing my car . They argued with everyone and didn’t agree with anyone unless it was their way . It took them about a month to fix my car and it wasn’t that damaged for it to take that long . I would drive down to plan B and see my car not even touched for a few good weeks . And when I went to go pick up my car once it was finally done, they were rude and talked about how they were amazing and never let their customers down . But here is a news flash they let me down . I will never go back to them if I ever reck my car again .

Al
Review №49

They did a great job! Steve and Vickie were so nice and professional. They made sure I was happy before I left and answered all the questions I had.

An
Review №50

Steve is the greatest!! Highly recommended :)

J.
Review №51

Great experience with Steve and Plan B Autobody. Went in to see him with my personal idea and received what I wanted. Beautifully painted to please. I receive many compliments. Thanks!!Also have used him to repaint (using insurance) after automobile accident in my daughters car.Always has been a smooth transaction where I felt like a person and not a number.

Br
Review №52

Great shop, had my headlights restored and they look perfect. Very reasonable price and quality job. Definately will go back if I need anything else painted.

J.
Review №53

Steve and the shop went above and beyond to take care of my car. Highly recommend them!

Am
Review №54

My fiancé and I were recently in Columbia, TN visiting family. On our way back to MI where we live, we were hit by a turkey vulture which completely destroyed our windshield and dented part of the body where the windshield meets the car. We had the car towed to Plan B and Steve provided an awesome service for us. Right off the bat he warned us about potential issues with the insurance company. He even made phone calls to our insurance himself to make sure things were flowing properly. He sent us updates and, since we were stranded in TN, put up with our constant phone calls asking about our car. He knew we were stranded and wanted to get us back on the road as quickly as possible and that really showed when he put 2 of his guys on our car at once. He was very professional and insisted on going the extra step to be sure the car was not online fixed quickly but fixed well with our safety in mind. We really wish we had a shop like this near us in Michigan!We highly recommend Plan B Autobody. Wed take both our cars to Steve again, no questions asked.

Ch
Review №55

Plan B has been more than helpful to me while dealing with my two vehicles that have been totaled out. They gave me good advice and knowledge when it came to what I needed to do about then. If it wasn’t for Steve, I would have to owe a lot more than what it was worth. I highly suggest taking your vehicle here for body work or to get fair prices on what the damages are worth.

Ja
Review №56

The repairs were done great, however when they cleaned my headlights they messed up the bumper below both lights. I took it back up there and he (Steve) tried to say that the clear coat was just wearing off. I find it very odd that’s the ONLY place it looks like that is under both headlights where they cleaned them, which was appreciated however I never asked them to do so. I also know for a fact that it was not like that before I dropped my car off! So up until that and other than that the experience with them was pretty good however when you do mess up, you should take ownership and make it right!

Ma
Review №57

I really thank Steve at plan b. I bought a 2002 pristine Chevrolet Silverado with only 62,000 miles and 4 months later wham, i got sandwiched front and rear. I was sick. Insurance company said it was totalled. Steve knew the value of this truck. He worked with my insurance company representing me on uniqueness and value of this old truck. The work was perfect. I am so happy with my experience. The truck looks and is a new 16 year old. I hate it happened but thankful for the awesome service on the truck and backing me up.

Be
Review №58

I have a 1973 Buick Electra 225, which my parents bought new, that I had done an amateur restoration on. Everything looked OK with the exception of some body work and the paint job. I went to Plan B to get an estimate. Steve was very knowledgeable, professional, and confident in the way he spoke to me about the work. The crew there did an excellent job on finishing the body work, correcting things I had done wrong. The only way to describe their paint job is WOW. It looks better than it did the day it came off the show room floor. On top of all that, the price was very reasonable. I highly recommend their work. Thanks Guys

Sa
Review №59

Steve did a fantastic job fixing my Escape and Vicki was a pleasure to talk to over the phone. They did a great job keeping me informed of the progress they were making and it came out beautifully. I highly recommend!

Ma
Review №60

I had never been through the collision repair process before, but the staff was incredibly friendly, helpful, and had my best interest in mind every step of the way, including helping me deal with some stubborn insurance reps. The Plan B crew was always quick to respond to a call or text, and the work they did on my car was absolutely phenomenal! Definitely recommending to everyone I know.

Sh
Review №61

Steve and his staff met all of my expectations. The customer service was awesome and the work they did on my car looks amazing! I highly recommend Plan B Auto Body!

Ch
Review №62

Plan B Autobody did an amazing job fixing my Subaru and working with my insurance company after I was involved in an accident. They made the experience as painless as possible and my car looks good as new. I highly recommend Steve and his team. They are now my go-to shop for any paint, dent, or collision repair needs.

ch
Review №63

Did a great job on my Truck fender and bed repair. Fair price too boot. Very professional.

Ta
Review №64

Great place to get your car fixed. Had an accident and needed to get a new bumper for my car. Staff was very friendly and took no time at all to get my car looking new again. Highly recommend these guys, they do great work and are very easy to deal with.

Je
Review №65

This place is awesome!!! They helped us out above and beyond to fix our 07 TC Scion. I have been to alot of body shops and this one by far has the best and friendly service!! when I came to pick up the car the owner Steve was touching up spots personally with a hand paint brush that he did not have to do! Very cool! Your wasting your time if you go anywhere else but plan B Auto body !! Thanks guys!

Ke
Review №66

Genuine people, and they do a great job! Always pleased with the service I get. Thanks Steve for always making sure Im taken care of!

Ch
Review №67

My only recommendation for Body work in Middle Tennessee! Unfortunately I hadnt had the best of luck with vehicles. Working with Plan B has been the only piece of the process that brought me peace. They handle the majority of the issues with the insurance, advocate for you with the adjuster to get you the most money. With my last car it was totaled out and they still put just as much effort into making sure I got the maximum back even though totaling it meant they were out of a job. You just dont find that kind of customer service these days. They work with integrity and produce nothing but quality. The major accident they did repair for both my car and my mothers, you could not even tell any damage ever occurred.If youre looking for a body shop and stumbled on their listing, use them. I promise you are in the right hands

Ro
Review №68

Amazing quality and great customer service. Very helpful and willing to help with any issues without complaint. 10/10 would definitely recommend.

Re
Review №69

Best service in Tennessee!!!

Al
Review №70

Honest, Full of Integrity, Helpful, Efficient, Timely and very comparable prices!!! I had to get my drivers side door and mirror replaced and the whole side of my car repainted to match. They did an excellent job!! My car looks perfect!! They go above and beyond for their customers. I will never go anywhere else!!

Is
Review №71

Plan B auto offers, not only great work, but great service and prices as well. I would most definitely reccomend them over anyone else in the surrounding areas. They do not disappoint!

Si
Review №72

Great work by great people. They always do amazing work for a great price. 11/10 would recommend.

Bo
Review №73

Steve and team have done excellent work for me on 3 vehicles so far. They deliver as promised on schedule with high quality work. I highly recommend them for their professionalism, quality, and price.

ke
Review №74

Plan B did an incredible job with my the body work following an accident. They are prompt, professional and reliable. My car looks perfect - and I was thrilled to see it it freshly washed when i picked it up too!!! Help support small business owners and get your work done here.

Do
Review №75

Plan B does fantastic work. My car doors were busted as was the center pillar. They fixed right up. The car looked brand new. Plus they gave me a really affordable price compared to other companies. Whenever I need my car fixed Im going to Plan B from now on.

Ti
Review №76

The owner is so nice. He was there to deliver our vehicle personally. He went over the repairs and made sure that we knew about everything that was done to our car. He also handled all of the insurance paperwork so we didnt have to be bothered.

St
Review №77

The best auto repair I have found since I moved to Tennessee. Fixed my car twice now after hail damage and a fender-bender and both times it has come back looking brand new. Not nearly as expensive as other places around town I received quotes from! Highly recommend Steve Fishe and all of his guys at Plan B!

Je
Review №78

Great local business. They repaired my mother in laws car for a fair price in a timely manner. They did some custom fiberglass and painting of some parts for my airplane. I would use them again.

Je
Review №79

Easy to work with, went above and beyond to make sure the work on my car was to my satisfaction and did an excellent job!!! Great people and great place!

Ty
Review №80

These guys are amazing! They worked with my insurance company and quickly did amazing work. Very straight forward and super friendly staff. These guys do it right! The first time!

De
Review №81

Plan B Auto body catered to my busy life style. I took my car in a on Tuesday for front end damage and had my car completely repaired by Friday. Steve Fishe was pleasant & insured to get factory parts for no extra cost to me. Also they do competition speakers for cars as well. They do everything right.

Ki
Review №82

They did an outstanding job. They handled all the paperwork and had my vehicle cleaned and ready for me to take the next day. Highly recommended!

Ju
Review №83

Steve is a great guy who does excellent work. You can trust the quote he gives you. He has done perfect work on 2 of our vehicles.

Ka
Review №84

It’s is always a pleasure working with Steve. I always love the work he does! I highly recommend.

Be
Review №85

Plan B should be your plan A. They are fantastic. The quality of workmanship is second to none. They will take very good care of you and youll drive away with a smile - I promise!

Br
Review №86

I trust Plan B with my entire fleet. For my company the job absolutely must be done right the first time or it costs me money. I know without question, on a handshake, that the job is going to be done on time. This is not a big shop and they stake their reputation on every job. They are artists....

br
Review №87

Hands down the best shop around. You get more for your money and cant tell that its been worked on.... Very pleased

Ha
Review №88

Steve and they guys at Plan B are fantastic! I was in an accident in May, and I had a lot of trouble wth the insurance companies, but Steve made me feel secure and went the extra mile. He did everything he could to keep my cost down and him and his staff did an outstanding job on the repair and within a week! Im so glad I came to him instead of Service King. If you have doubts about your plan A.. Always go with Plan B. They will not let you down! Thank you again!

ji
Review №89

Plan B repaired my automobile with quality workmanship at a very reasonable price. Steve was very professional and finished the job in the time frame that he said he would. I would recommend Plan B to anyone looking for quality vs. money comparison.

Cr
Review №90

I have had these guys perform several different body repairs and have always been very impressed. Work is fast and efficient and the prices cant be beat. I recommend everyone I can to Plan B Autobody.

Li
Review №91

I was referred by a friend about a year or so ago and was thrilled with the work Steve did on my Nissan Altima. I have since referred several of my friends, its nice to know there are good people out there who will do the job right the first time and not try to nickle and dime you. Thank you Plan B and Steve!

Sh
Review №92

Plan B autobody did a GREAT job on my car. The staff is nice and friendly. My experience with them was the best. I would recommend them to anyone who ask if I know of a good autbody shop.

Je
Review №93

Plan B Autobody has taken care of me everytime I have ever called! The quality workmanship is the main reason for this review. I am very picky, and they have always produced excellent results. Take it from Ol Jeff....get it done right the first time at Plan B Autobody!!!

Wi
Review №94

Ok review number 2. Steve and his guys put a Foose spoiler on my 2020 Mustang and it looks great! Steve is a busy guy, but he got me taken care of, and Ms. Vickey in the office is a pleasure.I looked for over a year trying to find someone to paint my 92 F 150 to no avail, no one wants to paint an entire vehicle anymore. By chance I found Steve and Plan B on the internet. Steve was very pleasant and straight forward when I met him and I decided to have him paint my truck. I am not disappointed, Plan B did a wonderful job on my truck and I would highly recommend them to anyone. They dont just paint like some places do, they stripped my truck down to include removing the bed and then painted it with high quality paint to include the door jambs. Then reassembled it to a like new appearance. Again, Steve is easy to deal with and his shop does top notch work.

Ro
Review №95

Plan B Autobody is perfection when it comes to autobody and making our lives easy! I have used Plan B Autobody multiple times on multiple vehicles. They will even come get the car and drop it back off when its finished. Talk about great service! Plan B Autobody does a superb job. Steve Fishe, the owner is such a nice guy and wonderful to work with. I have referred family and friends with great confidence as the quality of their work is stellar!

Br
Review №96

Fantastic service and price. They installed a custom hood for me, they and it turned out better than I hoped for.

Ro
Review №97

I had a minor amount of sheet metal and paint damage from being backed into by a moving truck, and Steve went above and beyond in restoring my car to factory condition and doing the job right. I highly recommend Plan B Autobody to everyone I meet who needs auto body repair or custom paint work.

Ja
Review №98

Steve and Plan B Autobody have done an amazing job fixing my 2013 Dodge Dart on two separate occasions. When I first bought the car brand new, I was rear ended on the way to work a summer job in Arkansas.When Steve got the car he did an amazing job restoring my vehicle to its original new condition. He and his staff also took extra steps to ensure that the parts came in on time so that I would not be without a vehicle for too long.The second time, he stripped and repainted one of my doors that had several scratches due to general wear. This second job was completed early and the final price tag matched his original estimate. It is very easy to put your trust in someone who consistently does a standup job every single time.I recommend this Body Shop and give it an excellent rating overall.

ka
Review №99

Fixed daughters 2007 Camry after hitting a deer. Couldnt be happier with the work. Would definitely recommend these guys.

Ch
Review №100

Work that is 2nd to none at a price that blew the competition out of the water! All that, plus a quick turnaround. Dont waste your time with any other body shop. You wont be disappointed!

Information
45 Photos
100 Comments
4.8 Rating
  • Address:1625 Highway 31 W, Goodlettsville, TN 37072, United States
  • Site:https://planbautobody.com/
  • Phone:+1 615-672-7022
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto restoration service
  • Painter
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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