Brad helped us design our kitchen. He was endlessly patient and extremely detailed which gave us so much confidence. Their new showroom is a fantastic place for the latest trends and ideas. Highly recommend!
Best customer service and staff to deal with! Professional all the way around! Great designers and installers! Would highly recommend!
Experienced staff provide help selecting the right product. Friendly. Efficient.
This job was 4 months ago.We ordered a cabinet unit and draw slides on a redo of our kitchen. For the issues that Leatherman was directly responsible for they were fine. However they subbed the job out (because it was not big) to Oscar Arroyo to install. The initial job was done well but I had to get my old cabinets re-leveled for counter tops to be installed. Oscar offered to do the job and and did fine which I paid him for but he had me order new cabinet skins to finish the job. Leathermans salesman Elroy ordered these thru Miller Hutch which I also paid direct. When they came in I reached out to Oscar and at first was told he was on medical. Further pursuit a month late bared no response. I reached out to Elroy at Leatherman for guidance and also did not receive a response. Frustrated, I called Miller Hutch and larry, the owner, stepped up and came out to finished the job.Was Leatherman responsible for this - NoWhat could they have done - Follow Up from Email to help me navigate a solution. I did spend $4300 on cabinets with them .Was the Cabinet Sub unreliable - Yes, unless something happened I am not aware of. They got a Very Fair Dollar for what they did.What could they have done - If the job was too small they should have been up front and told me. Not leave me hanging.My impression here was that I got caught up with the sub used. Leatherman just likes to deal with Contractors and Large Kitchen & Bath Remodels. Those are my cautions here.
We had screens rescreened and they did an awesome job. Look like new
I was having problems with a door and they sent someone out within 24 hours of my call. Very professional, on time and they fixed the problem. Great service and staff!
Great showroom, Elroy Bontrager was very enthusiastic and helpful!
Excellent service! Friendly staff! Highly recommend!
Great customer service. Buying process smooth as pie. Leatherman helped us see our project through.
Leatherman & the Cambria people did an exceptional job in our Blackstone home.
Extremely knowledgeable, great people to do work for.
Good people great product
Easy to work with, Kevin is very helpful.
Brother works for this company.