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Troyer Carpets
926 E Lincoln Ave, Goshen, IN 46528, United States
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Troyer Carpets
Comments
An
Review №1

The guys at Troyer are very friendly and helpful. Their contractors are professional and do great work.

Te
Review №2

Great place to do business. Customer service was outstanding.

Ka
Review №3

Troyer carpets did our newly built house a few months ago and did a phenomenal job. So much so we wanted to do a few rooms in the basement and picked them to work with again because they proved to us that they are worth every penny. To be honest you don’t know what your getting yourself into when choosing vendors for your house . Out of all of the vendors Troyer carpets proved their business to be true. Tyler is a wonderful guy to work with and my husband and I will definitely keep using the company. He cares about his customers. Also Amos and Todd care about their work and I am excited to work again with them in future! Thank you Troyers!!

sh
Review №4

Picked out flooring for new construction. Staff was super helpful. Made suggestions but let us decide. Lots of choices to pick and stayed within our budget! ❤

Ti
Review №5

Great selection, Really liked the guy who helped us.

Gr
Review №6

Awesome selection of flooring samples and amounts compared to others.😃

Ti
Review №7

Good price. Very friendly and excellent service!

De
Review №8

We priced several places forCarpet and Troyer beat all of them on the same carpet! The guys doing the install were very professional. Couldn’t be more pleased with the results.

St
Review №9

Great experience, great products, very friendly, reasonably priced, extremely helpful.

Ti
Review №10

They were super easy to work with and our installer Bill did a fantastic job!

Jo
Review №11

I contracted Troyer for a relatively small job--replacing the grout on our 15-year-old tile floor. It took one day to grind out the old grout, and another to lay down the new grout. I was thrilled that they were willing to take it on, since it is difficult work. And I will say, right up front, that the new grout looks very good. The job I asked for was done in a timely and professional way. However, I also got two other things I wasnt expecting. First, I asked in an email 2 days before the job, and again when they showed up, whether there was any preparation that needed to be done to protect the rest of the house. Both times I was assured that no, it would all be fine. I work in a small home office, where I could hear the work of grinding out the old grout and sucking it up with a shop vac proceeding all day. When I came out at the end of the first day, I was shocked by the site. The whole downstairs, including the adjoining carpeted living room and dining room, was filled with a cloud of grout dust. By the time it had settled, there was a thick coating of grout dust on every wall, shelf, window sill, appliance, decoration, and piece of furniture on the ground floor. It was even inside some of the cabinets. This was exactly what I had hoped to avoid with my questions about preparation. Surely they should have known that this was going to happen and done something to block off the other rooms and cover the appliances. Perhaps they felt it was my job to know this and prepare, despite the lack of information. That was the first issue (minus one star). The second was that when I called the office about this that evening (I was polite but firm), Randy got upset. He told me that they hadnt wanted to take the job in the first place, that they were willing to walk away from it (leaving it half done) if thats what I preferred, and that the best he could do about the mess was to tell his worker to clean the place up a bit when the job was done the next day. I was stunned. I had not expected that response. They finished up the next day and the floor looked fine, but I could hardly tolerate being in any of the rooms. I ended up paying a professional cleaning company $200 to wipe down and vacuum the entire downstairs. Like I said, the floor looks very good now, but it was an expensive lesson.

Sc
Review №12

Fantastic customer service and selection!

Ca
Review №13

The service and help is excellent, they are fantastic at helping you find just what you need, whether thats tile, carpet, ect.

Br
Review №14

Excellent customer service and very knowledgeable people better then you get at the big box stores.

Ke
Review №15

They are very thorough and have a comparable if not better price including the installation than the box stores

To
Review №16

Very nice and helpful in deciding on what to buy.

Mi
Review №17

Excellent service- huge inventory. If your putting carpet down or buying a rug, this is the place. I had trouble with places like lowes and menards in the past, but Troyers is a true Full service flooring co.The price came in lower than thier original estimate. Under promise over deliver which I like alot.

Je
Review №18

Very attentive and lots of options.

No
Review №19

Good fast service

De
Review №20

Good people, personal service

Information
75 Photos
20 Comments
4.8 Rating
  • Address:926 E Lincoln Ave, Goshen, IN 46528, United States
  • Site:http://troyercarpets.com/
  • Phone:+1 574-534-5633
Categories
  • Carpet store
  • Flooring store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–1PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–7PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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