This was our first visit and we were very impressed. Fast and courteous service and we would highly recommend.
I love Eyemart Express!! They’re always so beyond helpful and their prices are so much cheaper than going anywhere else. I may end up switching all my services over including my exams!
Eyemart Express was excellent experience. I love mine two new glasses. Staff was excellent. Recommend everyone to go to get affordable glasses.
Fast and nice service! I was able to pick my glasses I want and return in an hour or two to pick them up. It was nice! Im very glad I pick them for my new
Alyssa was very nice and friendly and helped me fix my sunglasses!! Great customer service and very knowledgeable on glasses!
Service above and beyond what was expected. I had an eye exam and two pair of glasses for just over $320 (sale on frames). It did not even take an hour for me to have both pair of glasses ready to go and out the door. Again, amazing service.
I would give a negative number if I couldWrong prescription twice now. Have to wait weeks for replacement sNever again! I advise you not go there
Weve been using Eyemart Express for over 5 years! They have always been super helpful with our glasses needs and always quick but thorough service. My glasses and sunglasses were ready in less than an hour!
Very friendly! Helped with all of my needs and concerns! Highly recommend!
Extremely disappointed with my experience with Eyemart Express. I tried to get glasses the same day at my local store and they did not have my lenses. I was told it would take 7-10 business days before I would see my glasses. I left the store and decided to order my glasses on the Eyemart Express website to get them (hopefully) faster. I received my glasses in the mail and I could not see clearly out of them. Very frustrating. So, I decided to go to my local Eyemart Express to get my glasses fitted to see if that would help. I wanted to give Eyemart Express a second chance. I thought maybe my glasses just needed to be fitted to my face and then I would be able to see clearly out of them. I went to my local Eyemart Express and waited for over 30 minutes before being able to even speak to someone. Then my glasses were taken by the employee to fit them. When I arrived home I tried on my glasses, I still could NOT see out of them, AND now they are totally crooked!! I am so so disappointed. So now once again do not have glasses. I wish I would have gotten glasses somewhere else. The glasses I purchased from Eyemart Express are a total waste of my time and money.
Very polite workers got our daughters glasses fast. Will be going back for sure.
Bought 3 pairs of glasses all the the same frames. One pair is good lenses what you would normally get for durability. There is clearly a difference in quality of lens between my pairs. On another pair, one of the lenses is clearly scratching up just from cleaning and the other is not which tells me they did not put scratch coat on ONE LENS. Also, 3 months later I come in there and ask for new lenses on these because of their mistake. No compromise there, so then I decide okay ill just pay for replacement lenses. Nope, I have to buy new frames for my 3 month old glasses. I get better service and quality at a big box store optician thank you very much. 3rd pair the screw holding the lense in the frame was barely threaded at all and popped out at an embarrassing time. Like the lens wasnt shaved to fit better. I will never be back again. I will also sum up that I purchased coating for all glasses in case there is a response on here to cover themselves and shotty work.
LOVE this place! Every time I’ve gone here, the staff is always so beyond helpful, friendly & caring. They are GREAT!♥️ And they are truly there, to help you find the perfect glasses. Always amazing service! Always leave smiling!
Eyemart Express is my favorite place to go for glasses, love the customer service and they are excellent for when it comes to making adjustments on glasses.Highly Recommended
I have an extreme prescription for nearsightedness. I first went in to inquire if it could even be filled there, as many places can’t get the necessary lenses. I was pleased when I was told it was doable. The first person to help me had never dealt with a prescription such as mine and requested help from other more experienced staff. After talking to the lab and figuring out how to bypass the place on the computer where the numbers are entered, as my prescription is higher than the numbers are allowed, I was told that my new glasses would be back in 3 weeks. After only 1 week they arrived, fit perfectly and are very nice quality.
Excellent customer service! Great experience. My husband and teenage daughter both got two pairs of glasses. The staff was very patient and helpful with my daughters browsing as she was getting her first pair of glasses ever and it took her some time to decide. Will definitely go there again!!
I knew what I wanted before I got to the store (browsed online) so I was in and out very quickly. The lady that assisted me was very friendly and courteous. Only issue that I had was my phone number was not put in correctly so I didnt get a notification that my glasses were ready for pickup but no biggie. Positive experience and will shop again if I need an extra pair cheaper than my normal optometrist.
Excellent customer service. Great selection and prices are reasonable. I would recommend this place to anyone who has paid way too much at other places. The frames and lenses at Eyemart Express are compatible and I was very impressed with overall price of two pairs of glasses. The people who work at the Grand Forks store were so nice and professional.
I went to Eyemart Express on busy Sat morning needing some glasses fast. My prescription had changed and no one carried my new contacts prescription, so I needed them right away. Cody was fast, efficient and courteous, and I had my first pair in under 30 min before I left the store. Very reasonable prices and great teacher discount. Three pairs for under $300
I broke my glasses and holiday pictures were not going to wait! I went to Eyemart Express, I didnt know what to expect. But...I got two pair of glasses in less than one hour. They looked great, felt great on and were very reasonably priced! I had my prescription faxed from my eye doctor and presto. Glasses for holiday pictures! Happy to know I didnt have to wear the nerd tape! Thank you Eyemart Express!
Friendly and helpful! My order was done in about an hour! I believe it was Justin who helped me and he was awesome! Many glasses to choose from! And I got two pairs with my prescription for a great deal!
Even with covid restrictions the experience was good. Helpful in helping me pick out glasses and then quick getting them to me.
Basically I had to wait for quite awhile when I first went to the store. The variety of frames were good and prices were a fair price. Turnaround time was very good. Thank you!
Wonderful service. We were looking to keep costs down and the sales associate came up with different options that put prices where we needed them. Reminding us that we can come back and upgrade anytime. 2 sets of glasses, one being sunglasses, were done in just over an hour. Nice selection of glasses and sunglasses to choose from. Always happy with EE!
Customer service was great. This is my first pair of glasses and the helped me a lot with getting the right pair for me.
First time there and had an amazing experience.Great customer service and fast at what they do.
My son broke his glasses in Gym class so we went to Eyemart Express! No joke from the time the frames were picked out it was about 15 minutes and after that another 20 minutes for 2 pairs of glasses to be ready! It was amazing! We will definitely be back again!
I had such a great experience when I was here on Dec 8th! I had broken my glasses and came in stressed out looking for a new pair quickly. Cody greeted me right away when we came in and stayed with me the whole time I was there. Helped me to get their buy one get one free so I would have an extra pair of glasses just in case. Didnt push me to buy anything extra, just helped me pick my glasses out and was super friendly. Extra $10 fee because I have a large prescription but it still came to around $70 for two pairs of glasses. They also came with hard cases for both pairs, and a year warranty. Both pairs were done in around 45 minutes and before I left they made sure that they fit comfortably. Would definitely recommend this store to anyone who needs glasses! Wonderful staff with great attitudes. Got fantastic, quality service, and on top of everything the prices are unbeatable. My new go to for my glasses.
The fastest service Ive ever had. Friendly staff and great selection. I bought two pairs of glasses. One pair was ready to be picked up before I got out of the parking lot and the other ten minutes later!
I got great eye glasses at an affordable price. And the help there was great. It only took 23 minutes to put the lens in the glasses that I picked out, I got two pairs of glasses.
Fantastic prices and great service! Cody was very helpful and friendly throughout the whole process. I was in desperate need of glasses as mine were being held together by tape, Eyemart delivered a super customer service experience and my glasses were ready less than 45 minutes after ordering! Thank you Eyemart, I will definitely be coming back!
Great people.
Was happy with the glasses with we got from eyemart express and how quick they got them done thank you
Quick and easy. Most importantly, they help you understand all of your options so youll always be making the right choice!
Everyone from start to finish was awesome to deal with. Each employee (and I probably came into contact with them all over several trips in to check out frames, etc.) was friendly and kind and patient and knowledgeable. Nixon helped me pick out great options for my frames (I love them!) and taught me about HD lenses (they are great!). Cody helped me when I placed my order and he ensured that I got the very best deal, using my vision insurance as well as the great deals available in store. They were so nice to me and my glasses are all even beyond my expectations and I am so very, very pleased with the great deal. So affordable! Would recommend to anyone for sure!!
Loved the help at eyemart express. The help was excellent on helping me pick out and explaining what would be best for me. Very friendly and resourceful..My glasses were done in 22 minutes. The cost was Amazingly under half the price if I would of,went somewhere else. Highly recommended.Thank you
This place is awesome!!!!! The lowest price I ever paid for glasses and frames. Crazy $164.00. Every other time was $500 and more. My glasses were ready in 20 minutes. Best place ever!!!!
I am very impressed on how fast my glasses were ready for me. Didn’t even take an hour for two pairs. Thanks guys.
Great service and great price! It was busy so I had to wait a little bit for someone to help me but the staff was professional and friendly. They have a great selection of frames and my glasses were ready in less then 1 hour so added bonus there.
Staff were very friendly and helpful. I received my prescription is less than 20 minutes. Excellent service, would highly recommend!
The employee I had was wonderful. My only complaint was the cost of my glasses. They were almost $800 for the 2 pairs. They advertise buy 1 get 1 free which is not true and I waited well over a week to get my glasses so in the end it would have probably been cheaper to get them at my original place of eye care!
Service and selection was great and the pricing can’t be beat. I bought 2 pairs of glasses and they were both ready in less than an hour!
Alyssa and Zack are the best! Alyssa was SO helpful with picking out my glasses, and Zack made them in 6 minutes. Best place to get glasses in town!
Im very picky when it comes to glasses. I tried on maybe 50 pairs of glasses (sun and regular) and the associate helps me the whole time. He was honest with me about what he thought looked good (or not). They were reasonably priced. They were ready to wear within an hour!
Love Eyemart Express in Grand Forks, ND. The staff is friendly and so helpful. Ive probably ordered 8 pairs of glasses there. They have always been ready before the time they say and they fit them perfectly on your face. I recommend them to everyone who is looking for glasses and there is no waiting weeks, as glasses are usually ready in less than an hour.
I got there at five forty five and by six thirty I had my glasses. They are super comfortable and have a full one year warranty. Completely satisfied.
Great service. Glasses done in less than an hour. Great job
My first time going here, I was under the assumption that Id be waiting a week for my new glasses, just like most places. After being told that itd be 3 hours due to the technician being in a meeting, I was pleasantly surprised. 29 minutes later I received a text telling me my glasses were done!I am more than satisfied, the excellent and down go earth employees were great to work with and my glasses came out great.
Very good experience! Worked with insurance, knowledgeable, friendly, speedy service. Will go again when needed.
The gentlemen that helped me was Elijah and he was so amazing! I wanted my exact old frames and sure enough he helped me find them! I am so happy!
I loved Dr. Woodmansee when he was in Minot. So glad I found him and Eyemart Express. He explains everything in understandable terms. My grand son had his first exam and glasses. Eyemart Express had them done and ready in 30 min!!! We didn’t realize how bad his vision was! He put on his new glasses and it was like a new world to him. He exclaimed “ look at the clouds gma!” I asked what? He said “ they have shapes! That one looks like a turtle!” I teared up. I am so glad you guys helped open up his world. Thank you!
I just received my glasses love them the staff was great. I will be going there again its nice that you can get your glasses done in about 30 minutes.
Not helpful at all. Went in hoping to have some glasses fixed or an alternative, but they didnt offer anything.
They were courteous and very friendly. Helped me pick out frames when I was having a hard. Thanks
Service was quick. Friendly staff. Reasonable price compared to competitors.
Best place ever for glasses. In Canada we have to wait a few weeks for pick up and 2 pair are around $500.00. I got mine in a few hours and cost $126.00 U. S. Plus great service.
Nice selection of decently priced frames for my five year old. Nathan helped us out and he was extremely friendly and courteous. Both pairs of her glasses were finished in about 35 minutes. We will be returning customers.
I was very pleased. The young men that assisted me very polite and helpful... and most of all I got 2 pairs of glasses for under $80 !!!
Super helpful, friendly, affordable, & fast!
Great experience with this Eyemart. Professional, friendly and knowledgeable. Keep up the excellent customer service!
I usually go cheap for vision correction, opting for the buy one get one free type sales cheap frames and cheaper lenses. Then I did the math as figured for less then what I pay now over the course of years I can get much better and but settle
The glasses are awesome. I just need to have them adjusted. Hopefully when Im back Ill get that done!
I fell on my face this morning and of course broke my glasses. I called Susan at the store and she said bring them right over. My husband took them in and another person helped him and was so great. He came home with a brand new pair of glasses. I am so impressed by your service. Thank you so much!
We walked into Eyemart Express in Grand Forks ND expecting to have to hang around town for 4-6 hours. We got help quickly, paid an amazing price for 2 pairs of glasses for my 14 year old girl & they were done within 30 minutes!
My son has a very strong prescription and needs his glasses to function. I lost his glasses on the morning of his big baseball tournament. He had been talking about this tournament since he first day of baseball but couldnt play without his glasses. We showed up at 915 and explained what had happened. The ladies helped us get a new pair picked out and told us not even to leave, the lens man would take care of him right away. We had glasses NINE minutes later!!! They saved the day for this momma and her son. We made it to his 1015 game with time to spare. The whole team went above and beyond by getting us out fast and wishing him good luck at the game.I cant thank them enough for their kindness and willingness to help out in a pinch.
Very impressed. Would highly recommend them to family and friends. Staff was very friendly and the manager took care of my issues personally. Made sure I was satisfied with my glasses before leaving.
Decent choice for the price. Very fast service
Best staff ever! They helped me even when my insurance wouldn’t! Hands down the best place to get glasses!!
For years we have paid around $500 for one pair of glasses. We got 2 pair for under $200 with the scratch guard and warranty on both pairs. Super happy with the style and quality!
Great service! Very helpful when my daughter picked out eyeglasses for the first time!
Servea was great. ELIJAH was helpful. Ill be definitely be going back
I found the perfect prescription sunglasses with the assistance of Judy. Have had great experiences at this location. Store has a nice selection of frames to choose from and the turn around time is great. Look forward to future purchases.
3 people 3 different answers.Just needed lenses for my glasses. Simple single vision lenses. They said they could do it, went home got glasses. Got back and they wouldnt even try.
The longest part was picking out the wifes glasses. But, everything went smooth! Alyssa was great help, picking out glasses with us.
Brought my daughter in to pick out 2 new frames. They were professional, patient and got us the best deal possible.
Drove down to see these folks and ordered 4 pairs of glasses. They were ready quick but there was an error. They re made them and mailed them to me. No problems.
The staff was very friendly and helpful along with having a huge selection of glasses to pick from. I would for sure shop there again!
Thanks to Family Eye Care & EYE MART EXPRESS... I not only have a view of precision & clarity.. but also Classy designer frames that complement my features & didnt strain my wallet... Which were perfected under an hour!!! 🤓❤🤓 EyemartExpress has outstanding Customer Service!! Everyone was friendly polite, informative and extremely helpful!! I love the optimalogist, hes awsome!! My examination was completely Flawless! My daughter has an appointment today & my other daughter next week 😊 We have definitely found our family eye physician.The Trendy Fashionable Frames Eyemart offers 💋 #EyemartStyle right next door is the icing on the cake. Thanks so much for your amazing services.
I had an emergency with my glasses. Our 9 month old German shepherd destroyed my glasses. In less then an hour both my wife and I had two new pairs of glasses each, and at a price we could afford. Thank you Eye mart Express.
Very helpful staff...the sales associate spent quite of bit of time helping me find the right glasses and staying in my budget.
I think it depends on your store. But Grand Forks store they do a excellent service. And very personable.
Quick and easy. Fast service
The staff was amazing from the initial phone call to the end check out. I will have all my glasses filled at Eyemart from now on.
Was able to get 2 pairs of glasses in less than an hour, and they were able to fit them to my face when I picked them up. 10/10
The Staff was very helpful, I was told my glasses would be done in 2 hours, they sent me a free text, they were done in 48 minutes. WOW ! I Love them.
Very helpful and friendly and you Get your Glasses the same Day awesome!!
Excellent experience from start to finish! The young man who helped me was great, and the manager was quite helpful and pleasant!
I got eyeglasses and sunglasses. Cody was awesome! Great experience
Friendly fast affordable quality! Had a wonderful experience purchasing new glasses!
Helpful, courteous and glasses asexpected.
Great customer service! Their prices are reasonable and they have a good variety of frames to choose from!
So far service and product have checked out 100% thank you
Very helpful staff, Nixon was very courteous and knowledgeable of the amazing back to school offer.
We went in to buy my son and eldest daughter new glasses since my daughter decided she wanted to look at a semi behind us. My son only because his current ones were becoming loose on his face. We have not bought glasses from eyemart before since we just moved here from England. They said they could fix my sons glasses which they did for free, took my glasses, cleaned them and replaced the nose piece for free, and we end up only paying for my eldest daughters glasses which we got her 2 pairs instead of one. Since we didnt have to order our son glasses we were able to make one of hers scratch resistant and the lenses polycarbonate (lenses that dont shatter like the plastic ones do, thanks autocorrect lol). It was a great experience, very helpful employees who invest their time to everyone. Thank you.
Busy place, good deals on frames and lenses and ridiculously quick service. Paid a little more than a competitor in order to get my safwty glasses for work in 90 minutes.
Super fast services and glasses were ready in 15mins!!! Awesome
John the General manager is the best! He takes care of every single one of his customers as if they were family! I highly recommend eyemart soley because of John!
Excellent customer service. Both pairs of glasses were done in under an hour.
Very friendly staff! My glasses were perfect!
Quick and easy experience for my 5 year old. Will be back!