Great place, very relaxing, and Lucy gives the best pedicures there are!
I felt a bit rushed but it was good. Very nice staff.
I have been to this establishment a hand full of times and never had a wow experience. My usual location was booked up for a while and I went out on a limb again and tried going here, and Im sorry I did. The guy that did my nails rushed what he did do to my toes. He asked if I wanted the deluxe or not, I told him no and I found out he gave it to me anyway, having to pay for it. Most likely because he was arguing with two of his coworkers hardly paying attention to me most of the time I was there! I did ask for a design on my nail, and i told him I had a picture of one I wanted and when I focused back at him to show it to him, he already had a design done on one of my toes. At this point I was so angry I just wanted to leave. There was a girl not long before me that had stormed out mad as well, and taking after her I will not be tipping. Horrible service, and slouchy details. Try a different establishment.
I am very pleased with the work done on my nails today. The lady was very nice and they both looked awfully young but in a good way. There were no mistakes on my nails. They are also a very talkative entertaining.
They were prompt on getting me in asap and did a good paint job, my only complaint was the fella doing my feet talked so much while looking at the person he was talking to instead of looking what he was doing and buffed the skin off the top of my toe repeatedly and five days later my big toe is still scabbed and hurts 😭
I just had THE BEST pedicure at QNails in Grand Haven on Robbins Rd. today! All set up for social distancing and mask requirements-very clean. Make an appointment, you won’t be dissatisfied! Ask for JANE!
The lady told me I didnt want a color I picked out. Then when I said yes still she got mad. From there she did a horrible job. I had to go back the next day to get two of them fixed. I will never go back to this place. Also she didnt fix a nail how I asked they just slap acrylic on it no make it smooth. It looked like my 11yr old painted my nails. If your looking for a great place this isnt it. Rude and fight you on fixing there mess ups.
Lovely people who make serious effort to follow covid safety protocol. Deluxe pedicures are wonderful!
Consistent reliable good experience every time I visit
Great. Very clean.
Unprofessional n keep changing there prices as we were getting our feeet done and keep pressing us to get things we didnt want so we decided to leave after our feet n didnt even get our nails done
Hannah had a wonderful attention to detail and was really kind.
I used to be a regular here. I decided to stop back in today to get my nails done, dip with tips. Anthony trimmed them to fit the coffin shape I asked for, and a second woman shaped and polished them. She recognized that the cut out coffin shape was pretty horrendous on 5/10 fingers and proceeded to make small jokes about them in a sense to make me feel better or something, I don’t know. She did her best to rectify the situation, and I appreciate it. But the truth is, these are probably the worst nails I’ve ever gotten done in my life. The nail technician kept asking me if they were okay, and I didn’t know what to say because we both were well aware that they were not what I was hoping for. They’re bumpy, very crooked*** (this is an understatement) and the dip polish does not meet up to the sides of my nails.I can assure you, I will not be back.
I am a Grand Haven native and have been going to Q nail regularly for over 10 years. I have Hanna the owner she does my nails PERFECT every time! Q nail is the BEST in town.
Great pedicure!
Hannah is amazing. Very polite and gentle during my manicure!
Love this salon! Ask for Jane!
Went in yesterday afternoon for a manicure for the first time and Hannah and I believe jenn did an amazing job..Super friendly and nice. I will be back!Thanks guys!
I think this is the best nail spa Ive ever been to, the people are super friendly and really care, Ive been going there for several years and they are always busy. Love them! Also the girls do some of the best design I have ever seen, I get a great design every time I go, can show them a picture and they will do it. The men there do not do design, but thats o k, theres at least 4 ladies that do. 👍💕
I am so glad I found this nail salon. I have looked and looked for a salon that was like able, and I finally have. I got a full set of acrylic nails today and they are stunning. The woman who did my nails made sure that she was taking care of me, and she really made sure that everything turned out the way I wanted. She took her time making sure my nails were perfect, but she didnt take too long. She was very kind, and even gave me a discount. While I was getting my nails done, I could see that the other workers were also taking care of their customers, and offering them a drink. I would rate this place a ten out of five if I could.I strongly recommend this nail salon.
Drive for 40 minutes just to get the hot stone massages with your pedicure. Just make sure you have an appointment! Worth every penny...
I recently moved to Grand Haven from Grand Rapids, and tried out a few of the salons before deciding that I like Q the best. The people are extremely professional and kind. When I have made an appointment, I have never had to wait more than a couple of minutes, and when I have walked in, I have almost always been able to get in right away. Also, they are great about scheduling -- if there is a large group coming in ahead of you, they will let you know so that you can decide if you want to be there before or after rather than having you show up to find chaos. I recommend this salon over the others in Grand Haven.
The people were sort of nice..... but he did a terrible job on my nails. The skin around my nails was so dry when we left. And the texture of the polish is uneven. There are spots missed with the second coat and top coat. Don’t go here.
Clean salon with efficient service. My tech was friendly & did a lovely job on my mani pedi!
I LOVE this place but today was not my favorite visit or a relaxing atmosphere. The owner and my technician decided to argue VERY loudly while Im in the chair. She was upset the whole visit and it was a VERY awkward and uncomfortable situation for ALL of the clients but for me especially. Instead of leaving feeling refreshed and relaxed I actually couldnt wait to leave and was a bit stressed out.
I have gone here 3 times now. 1st was not a great experience. He rushed though my full set of gels. They were think going over my nail bed. The next two visits were for fills. Both people were great! They did a fantastic job! I will continue going here.
Great people that work there. Very friendly and professional. I wont be going anywhere else to get my nails done.
Best gel nails service Ive ever received! They are going on three weeks now with no chipping or splitting. I highly recommend this place!
Got my nails done on saturday, got into a car accident on sunday and all my nails are still in tact! (i am okay!)
Average service. Guys tend to be a little harsh (scrape skin). Confirm up front what you want. They will upgrade you without asking. The $21 pedi will cost $31. Not going back to the guys. Stick with the ladies.
My first time having a peidcure in Grand Haven. Relaxing atmosphere, many colors to choose from. Over-all good experience. I didnt realize they want you to tip in cash or check not use a credit card. I explained that since it was my first time in salon I had no cash, they were very polite and let me add my tip to my credit card charge.
The lady was really nice but she was on the phone the whole time never talked to me and my nails were very jagged and messy. I have never had a problem before but this time I got a French and they did a poor job.
Wanted flower nail art on a couple of nails. She put some glitter on 2 nails and said better for your age and cheaper. Not what I ask for.
Christina is amazing. Quick, efficient, friendly, and so dang good at her job!
I would NOT recommend this place. Environment smelled like cigarettes & everything was dirty. The guy that did my nails put all my acrylic tips on crooked, didnt fill them all the way down, and when I asked for him to fix them he didnt. They hurt miserably because theyre crooked and I have am getting them taken off by a trusted place tomorrow morning... A total waste of $45. And felt like I was taken advantage of.
Love getting my nails done here. They always have room and everyone is so friendly!
Always get great service at Q Nails. My #1 place to get my nails done!! Love the owners and all the techs do a great job!!
Friendly people! The salon is clean without the odors that typical salons have. They do quality work and they also offer you a beverage while you are getting your nails done.
Hi have this wonderful gal that does my nails. This is the best place for a mani-pedi. Everyone is so friendly and welcoming! 😀❤
They couldnt do any form of design. Not even simple lines! I didnt even want anything intricate. They would only do a solid color or a french. Also, the gel started chipping in less than a week.
Love this place, they always fit me in and do a great job.
Seated immediately. Pedicure was awesome. Reasonable price.
First time going here and I loved it! The service was great and they fit me and my friend in last minute!! Definitely will b going back and did I mention I loved it! They also offer a beverage while ur getting ur nails done! Definitely my new place!!
Welcoming and a pretty great massage too!
I have tried multiple nail salons around town and I always end up back here. The price is fair for the services, I always get what I ask for and the employees are very nice!
My experience wasnt pleasant. Walking in a guy sitting down just asked me what I wanted i asked for a full set and he just said pick out color. And I picked it out ended up waiting 15 minutes. Wasnt in a rush so the wait was no problem. Once I sat down at whom is assume was the owner or the managers station I felt uncomfortable. He was rude the whole time yanking and pulling on my arms, made my fingers bleed from the file he was using, and didnt talk to me what so ever but just continued to have a conversation with the other workers in a second language. Super unprofessional vibe I got from them and super upset about my nails.
I t felt like I was nothing but a dollar in the door.
Ive been going here for 10 years now ever since i was 7 and anytime i go anywhere else I cant get a good enough job as they do. any person you go to here will treat you so well and do a beautiful job. one time i went to a salon in spring lake right off the bridge and when i got my acrylic nails done the lady cut me. i went straight to q nails and they removed the nail, fixed me up a bit where they had cut me and gave me a nail that looked 100x better than any of my other nails. I refuse to go anywhere else. My favorite people I normally go to are kevin and ann but if you cant get in with them anyone else will do an amazing job. highly recommend them.
Worst nail dip I ever received. My hands are a mess. Very disappointed for 45$ including tip.
Great prices and quick service. I would definitely recommend going there.
Wonderful owners and staff who are very personable..., my pedicure and nail appointments always have me looking great. Thank you Anthony, Hannah and girls.😊
This Nail Salon made all my nails fall off from Nail fungus. The people are rude and the the facility is disgustingly dirty. I had a rash from the pedicure water being dirty and I ended up with a bacterial sore my dr said was caused from dirty and unsanitary pedicure.
Hannah is the best! Fantastic fills!
Awesome place. Great customer services.
Best people, happy atmosphere.
Great pedicure very friendly always helpdul
Always great service and wonderful nails! Only place I will go to!
Will not go back again. I ended up getting some kind of fungus on my fingernail.
Great experience! Thank you!
Very friendly! They provide a great service!
Everyone is very nice.
Yvonne always takes care of me with pedicure and manicure. You cant get better service anywhere.
Always a great experience!
Best place ever!
Great place
Yvonne is the greatest
Great service!!
Christina rocks!