I contacted D&M at the end of 2018 thinking the year-end might be the best time to find a deal on a new vehicle that could help me get out of my current vehicle that held a sizable negative equity. Kelly Elliott reached out to me and went beyond my expectations to find a deal that accomplished this. The new vehicle, 2019 Nissan Frontier SV Midnight, is an exponential increase in quality, both ride and comfort and residual value, that I am more than willing to pay a bit higher monthly amount to be putting money into a vehicle that I actually enjoy and want to drive. Thank you Kelly!
When I say it couldnt have been better or easier, I truly mean that. This is by far the best vehicle dealing I have ever experienced. The folks at D&M Fort Worth are phenomenal in what they do. Shannon was our agent and she top notch when it comes to customer service, satisfaction, and more. She took the time to make sure every detail was discussed and covered in order to find the right vehicle for me. I inquired about D&M on Monday and was driving a new truck Wednesday. I did all of the dealings while I had a few minutes here and there at work and then Shannon brought the truck to MY HOUSE for the test drive and to sign the paperwork. As a paramedic, husband, and dad of two, my schedule stay pretty booked. I was able to do all of this without any inconvenience in my schedule from the comfort of my work and home. I still cannot believe how easy this process was. At one point Shannon had her plate full and her collegue Jacob stepped in and assisted me. I was so impressed by this as they did not leave me hanging around waiting for her time to open up, but rather made sure my deal continued moving by having Jacob work with me. When Shannon arrived at my home with the new truck, we first took it for a test drive and it was then I knew this was my next vehicle. I am so thankful that Shannon truly listened to and cared about what I was looking for in my next vehicle. I am used to going to a dealership and them trying to put me in what they think will be the best for me when that may not be the fact. Shannon searched and found a few different options for me, discussed the pros/cons of each one, and ultimately guided me to the right truck. She also stay true to her promise that she would find something in my price range and if it was not going to work, she would be honest and tell me. I felt no pressure whatsoever from Shannon, Jacob, or D&M. I feel like anytime in the past when I was at a dealership, they were always very pushy and hardcore about getting me into the vehicle and doing it NOW. That was not the case with my experience with D&M. Shannon is so personable and friendly, it felt like I was doing a deal with a long-time friend or family member. She is a straight shooter and will tell you how it is, good or bad to make sure you make the right decision for YOU ultimately! We will definitely be a customer of D&M in the future and will tell anyone in the market for a new vehicle to go see Shannon at D&M Leasing. Bottom line is...if you want a hassle-free, no gimmicks, friendly, personable, truly enjoyable experience when you are looking for your next car...you must go to D&M Leasing. I never thought I would use those words when describing an experience like this, but D&M Leasing has set the bar and is doing it right! Thanks again!!
Great company for leasing your next leasing car
If there was a SIXTH STAR available, Kelly would get it.Kelly did an EXCELLENT job in finding the PERFECT car for my wife and I. I submitted an email inquiry to D&M, and wishing 5 minutes, I was on the phone with Kelly. She is knowledgeable, resourceful, and easy to talk to. I would say that we had instant rapport. The end result: she did exactly what she said she would do. She helped me find an AMAZING car with everything my wife and I needed and wanted. She made sure it was a financial fit for us as well. I recommend Kelly and D&M to anyone wanting the best service and experience when leasing their car.THANK YOU Kelly for your hard and for a PHENOMENAL experience.
The experience started out less favorable but I blamed it on personality conflicts. I still purchased a vehicle. The vehicle has had problem after problem the finance company advised me to reach out and try and see if they would work with me to put me in another one. But I would tell anyone not to work with Henry Jackson he is very dry and doesnt care about the customer AT All ! Was going to send my son to purchase but with all the money I am putting into my car we will pass and I pray no one gets stuck like this. Horrible Horrible Horrible and was too good to be true. Now I pay a car note and had to get repairs financed. Just sad
Angelica was fantastic, she patiently guided me through the D&M leasing process, and made the experience smooth and enjoyable! I wanted to avoid a high pressure sales environment, and with Angelica and D&M I not only avoided it, but was also given the best deal too! If you are looking for the easiest, most competitive, and customer service oriented experience look no further! Ask for Angelica Aguilar at D&M and it will be the best car shopping decision you will ever make!
This was our first leasing experience ever so we were a little nervous about leasing a car vs buying one. Jeff took the time to explain the process in a way we understood. Within a few days we had the exact truck we wanted in the price range we could afford. Jeff kept us updated throughout the entire process. He was honest and upfront about everything which allowed us to make the best decision possible. We are pleased with how easy our first leasing experience was and will recommend D&M leasing to all our family and friends in the future.
The process was so easy, I know they say that on the radio commercials, but it really was. They were not pushy, we got a great trade in value, and a new vehicle showed up at our house within a couple days.Jacob Barnes was awesome. Thanks guys, we will be back in 3 years for an upgrade.
Will is a fabulous sales person. Will always goes above and beyond to help me to find a car. He always finds me just want I would like, and can afford. He is straight to the point with me, no haggling around. It saves a lot of time and energy on my part. The whole process with Will is made so simple. I am a repeat customer of Wills. This is my second lease from Will. I will see you again soon Will, Ill try to wait longer to get my 3rd lease from you!!!
Kelly Elliott was beyond the best agent you could ever hope to work with, (and Im not just saying that because its my first time leasing a car.) She was so helpful in so many ways including helping me with things that didnt even pertain to getting a car. She treats you more like youve been lifelong friends rather than a stranger trying to find you a car. She knew what was best for me and I had complete faith in her throughout the entire process and she didnt disappoint. Kelly was in constant communication with me and talked me through every step of the way. I intend to work with Kelly every time I need/want a new car. Incredible. 10 stars.
Big thanks to Will Paxton for helping me trade to a vehicle that is what I wanted and within a price range that I can afford. He was extremely compassionate to my situation and up front about the best options for me. I did my own homework as well and concluded that Will was being direct and honest with my husband and me. I appreciate that.He provided excellent concierge service and delivered the vehicle to me at the time/ location that we agreed upon. He’s definitely someone that I will work with again and I have already made a couple of referrals to people I know may be looking for something in the future. You have a very vested and engaged employee in Will Paxton. He’s a keeper!
STOP THE GAMES! Complacency at D&M Leasing has set in. Called and was transferred to what seemed to be an Arlington dealership, suspected due to the loud background noises. Talked to a purported Finance person assigned by the company. A sales rave was provided about how the company cares, the hispanic owners pride, how the company has grown tremendously to the point multiple auto dealerships have been purchased, commitment to service, etc. Then I was asked a multitude of questions, many of them private financial related information (full name, address, SSN, car payments for all the cars Ive ever purchased in the past w/ make and model details, etc). I put a stop to this sales-hearding technic of obtaining $$ information to unrelated questions beyond the current transaction. Way to many gaming tactics. Heck, whats funny is I kept getting told that Im asking these questions so I can determine the best fit for you. Funny thing is that after 30 min of this inaugural call and sales like courtship and negotiation dominance dance, I still hadnt been asked what vehicle Im needing to lease. BTW, I have the ability to determine for myself when provided viable choices w/out being asked enough $$ details that can be easily used for identity fraud purposes. Needless to say, I escalated to management; I was no closer to leasing at this time and the dominance sales tactics where unpalatable. Sales manager called and left a message advising that I really need to continue working w/ the original person assigned and shuffled me back. The finance resource called me back, angry that I had escalated and scolded me. Wow; an unheardof business practice. I then escalated again. This time the manager took my call but was halfheartedly engaged in the transaction and provided me high-level guesstimates on payments and rushed the call to closure with let me know what you decide. Decide? In a span of 6 hours of dealing w/ D&M Leasing I hardly had any information related to my leasing options. I now get regular calls from the Finance person tauting me to call back; NOT. Bottomline, how hard should it be to lease a vehicle, really?
Will Paxton personally facilitated the most painless, pleasant, and expedient leasing experience Ive ever had. I typically purchase vehicles, on average, once every 3 years and it has never been what I would consider a personalized, simple encounter...until now. I requested that Will work my deal a special way and he was kind enough to accommodate my request. He was very patient, honest, communicative and explained each step or what was needed to get to the next step. The most labor intensive part of the experience may have been the 10 seconds it took to sign the last 2 - 3 documents when my vehicle was delivered! I just want to say, Thank you! to Will and D&M Leasing for a wonderfully exceptional buying/leasing experience and I love my new crossover utility vehicle!
They’ll take advantage of your need for a car. I’ll never go back here again. Ever.
Kelly has been a great representative to work with. Her attention to detail is amazing. She is very thorough in her presentation and delivery. Her input and assistance have been such a help. My reward is a beautiful new car, great service, an affordable decision and a NEW friend.Thank you, Kelly for all you do.Love this car - and love you for working with me.Lynna
I have leased 2 vehicles and purchased 1 from Kelly Elliott and each time she provided first class customer service. Kelly has made my car shopping experience a pleasant one and when Im ready to upgrade my vehicle again, I will be back to see her. Her down to earth attitude makes it easy to communicate with her and you can definitely tell shes looking out for her customers best interest. Kelly is hands down the best leasing agent Ive had the pleasure to work with.
Mary (at the beginning) and William helped me when the dealership was trying pressure me into an unknown deal. He suggested a different car that fit my needs and was very budget friendly. I never felt like I was being pushed into something I didnt need or couldnt afford. I feel like William did his best to get me a good price, and I didnt have to haggle like dealerships make you do. I will definitely be long time customer!
Chris Krolczyk made the process of getting me new lease extremely painless and amazingly quick. He picked up my old car and delivered the new one within a day of our first discussion, even driving to my apartment to do all the work. I never thought it would be so simple. I will definitely continue to do business with Chris and D&M more in the future. Thank you!
I would highly recommend Mike Stacy to anyone looking to lease or buy a car! I am enormously impressed with him and the manner in which he handled me and our family. Buying a car is a very personal experience and Mike showed class, patience, integrity, and was tenacious in working to get the car we were looking for despite some obstacles. He truly made our lives easier and and got us the results we were looking for. You are in great hands with Mike Stacy and I am so glad he was recommended to us!
D&M Leasing is Top Notch and Sara Shinn makes the auto leasing process fun & enjoyable! She is truly amazing!! She was extremely thorough as she explained every option to me and went above & beyond my expectations. Such an overall wonderful experience! Thank you, Sara! I truly appreciate your help and will highly recommend you to all my family and friends.
Cool place if you dont want to hassle with car dealers and negotiate. If you know what you want and you want to lease a car, try these guys out. Theyll give you a deal and its competitive. My brother has 2 cars leased from them and I plan on coming here as soon as I need my next car.
Just leased a truck through D&M (specifically worked with Matt Garza) and had an amazing experience. By far the quickest, most convenient, and painless car buying/leasing experience Ive ever had. We had a couple of phone conversations, and the truck was delivered to my door. Signed a little paperwork, and that was it. Highly recommended.
I was recommended by a colleague......glad I accepted the recommendation! This was the best most simplistic purchase experience I have ever had! Marco Rocks! He got me the truck with the exact options/colors I wanted and delivered it to my office. I was very particular! I will always recommend Marco!
Once again, Kelly delivered. Deciding to go back to school full time brought some challenges, and getting our monthly out-go to a minimum was a high priority. Kelly was able to find us a reliable commuter with a lower payment within a tight timeframe. She always goes above and beyond for her clients (even when we give her high blood pressure), which is why we keep coming back for more!
We just turned in our 2016 Tundra and took delivery on a 2019 Tundra. Cant say enough about the truck and cant say enough about the D &M client experience. Our agent, Chris Krolczyk, is a pleasure to work with. His last name may be hard to say, but he makes up for it by offering a VERY EASY car leasing experience. The new electronic docu-sign process made the closing on this lease even easier than last time. Fair pricing, lots of options and great customer experience are the reasons we stick with D & M and are happy to recommend them to anyone.
Top notch customer service! They are here for you. Chris Krolczyk, the Leasing Manager, worked very hard to get us into an affordable lease that fit our budget. Found the exact car that we wanted, brought it to us, and took our trade-in. Stress-free and easy. We will definitely use D&M again. Thanks Chris!!
Mr. Headley was extremely knowledgeable and able to find the perfect vehicle with additional features and rebates. I have always had exceptional service using D&M and will be a forever customer. The process is quick and easy and offers the best product and value you could ask for. If you have been on the fence about leasing. I would highly recommend giving Mr. Headley a call to see for yourself! Completely impressed with the vehicle and customer service I received.
Our experience was wonderful. Our leasing manager was William Paxton. We gave him our requirements and our nice-to-haves, and he very quickly found us a vehicle that met our needs. After discussing details over the phone, we met to test drive, looked it over, and also gave it the kid test. We signed and drove off that same evening. Total time from first contact to taking possession was about 3 business days. Very satisfied.
The worst experience I have had. I requested a quote and told the salesperson who called and instead of listening to what i wanted he was steering me to what he was selling. I know what I wanted so why not just quote me.
Need to buy a new car? Want to upgrade the car you now have? Do not look forward to the dealership encounter? Would appreciate straight talk from a person in the car business? Overall cost of owning a vehicle? A salesman who will give you the good bad and ugly about any car you think you might want to buy and in addition to this bring the cars one at a time to your home or office and let you drive them without trying to make your decision with a salesman trying to sell you a car with a 15 minute test drive?You need to talk to Tim Spotts at D&M Leasing. This was by far the best car buying experience my wife and I have ever encountered!Nothing but the facts. From the first time I spoke to Tim on the phone it was all about the facts. My wife was interested in a model and he told us about the depreciation expense on this particular car. It was terrible! However he had one ready for us to drive and had the numbers for us before we ever saw the car!Over the course of our search, Tim did number crunching on several makes and models, all with the facts, depreciation expense, monthly payment, at what point in the lease we would be in a positive equity position, and comparison to lease payment vs purchase payment!You are educated by someone in the car business and he will help you make a wise purchase on the car that best fits your needs. I highly recommend Tim and the folks at D&M Leasing.
Kelly was incredibly helpful, knowledgeable and easy to work with from start to finish during this process. We had an idea what we were looking for price wise, and she helped us navigate the various options and helped find us our dream car within the budget we provided. Would absolutely recommend anyone to reach out and work with Kelly on their next purchase.
I cant say enough good things about the experience of working with D&M Leasing and having Kelly manage the process. I contacted D&M to just test the waters on leasing and Kelly took the time to understand my situation, my needs, and what I was trying to accomplish. From there, she worked non-stop to locate the multiple options and create the best deal for me. In the end, she got money back from my trade-in and lowered my payments by over $100 a month. I couldnt be happier with the new vehicle. Thanks Kelly!
This was Jim and mys first experience leasing a car. Natalie Ivy made it simple, easy and fun. Buying a car has always been exhausting, time consuming, frustrating and draining. The fun of buying a new car was usually stripped after the first few hours of negotiation! Natalie worked mostly with Jim in the very beginning. She was knowledgeable, patient, and made this experience a joy! We love the Nissan Armada. She worked very hard to get us what we wanted. Natalie came to our house when we signed papers and came back another night and helped us program the car. When we had questions she communicated with us immediately. We are happy to report we are very impressed with D&M Leasing and Natalie Ivy. I am sure we will continue to be customers of D&M for many years. We both would like to compliment Natalie and know she will prove herself to be a very important part of D&M. Thanks again Natalie!!
This is one of two of the most painless experiences I have had in getting a new car. After just a few phone calls, Jamie Newell was able to find the car we wanted and the payment that was almost perfect. She negotiated getting leather put in and the car will be picked up and then delivered back with the new leather to me. The paperwork process was extremely easy and quick. I am excited about how Jamie will continually watch the market and towards the end of my lease will let me know when the best time is to trade it in for my next new car.
We leased our car just after Christmas in 2014. Misty Wendt found the exact car I wanted within our budget. She made everything so easy. After we signed our lease, her excellent customer service did not end. She continues to check on us and has proven to be a trusted resource. We would recommend Misty to our family and friends.
Jacob and crew continue to provide us with outstanding service. This is our third round of vehicles with Jacob and D&M. Each time has been fast, easy and right in line with what our needs and wants were. Extra effort is always made to address our needs and concerns and tailor the transaction to suit our best interests. The whole experience is always easy and pleasant - no pressure or upselling. These guys are great!
The last thing I wanted was to waste time shopping on cars. Courtney just asked me some qualifying questions as to what was important to me and boom! Found my car in minutes.. He did all the work for me and I highly recommend him and his team
Worked with Greg Bullard, absolutely fantastic experience. Greg was patient as I worked through exactly what I wanted and acted as a transparent adviser when necessary. I cannot recommend him enough.
I needed a truck and I knew my credit was not that great but thanks to Brandon and D & M leasing they were able to get it done for me. It was so nice that I didnt have to take a day from work to sit in a dealership to apply and sign the papers and drive away. They found my truck, got me approved and then delivered my truck to me. What more could you ask for? Thanks!
Marco made getting a new car a pleasant experience. What he told me in the beginning of the deal he delivered in full. He also mailed my garage remote I left in my trade in before I even knew it was left in the car. Definitely recommend!
The customer rep Chris Krolczyk was so helpful in the purchase of our new Dodge Truck. We really are in love with it. We are about to take vacation in it in a week. Thanks to Chris we now were able to save enough money to go take a week in the Ozarks. You really need to check D & M Leasing out. Chris really can work miracles.
Great company and they are completely honest with you on what they can do and how they are willing to help. Better than negotiating with dealers. You want a car with no problem, without the hassle go to D&M Leasing. And Ask for William Paxton hell take care of you.
D&M Leasing was the only place that took my unique situation into consideration and gave me the best opportunity for purchasing a new car. They helped me establish a credit foundation that I can build on for my future without creating financial stress in my life. Natalie was awesome! She was very reliable and persistent with gathering all of the necessary information. She had a car for me within hours after contacting D&M. The next day after all the necessary paperwork was completed I was driving off in my new RAV4!
Keep away from this dealer, A agent contact me and ask for all my profile, I submit and he give me a quote. I said it’s too high and want him to contact about another model and manufacturer, he said ok and so far, like one week . He just disappear .i don’t know what’s going on I just want to said the agent is very rude. He reply me by “jussive mood “ and I feel unrespect . Never come again
Kelly and D&M Leasing have been my new car leasing partners for several cars now, and I couldnt be happier. They find the exact car I want (wherever it may be), structure the lease in terms that are ideal for me, and deliver it to my door. I cant recommend Kelly and D&M enough - they are the best in the business!
Chris treats you like a King & Queen. My wife was looking for a new car and Chris made it easy for her to decide what she wanted. He showed her all the options and explained everything. He took great car of my wife and that encouraged me to lease a car also! Rick & Donnalynn
I just leased my SECOND CAR with Mike. He makes the process so easy, fast, and painless. Even being as picky as I am, all I had to say was what I wanted, and he made it happen! I will definitely be a life customer!
Natalie at D& M was so great to work with, and helped me get the vehicle I wanted and out of my old vehicle and made it totally easy. She has gone overboard to assist me in every way. Great customer service!
After a frustrating trip to the car dealership Ive been buying cars from for over 18 years I called D&M Leasing after hearing their radio commercials on ESPN. I was fortunate to be introduced to Timothy Spotts who was a pleasure to work with at every turn. Tim is energetic, detailed oriented, an effective communicator, and handled himself in a professional manner from our 1st phone call all the way to when he drove away with my old car. The process is painless and I recommend giving Tim a call.
Chris explained everything in a clear and thoughtful manner and offered up some great options for me. I was unable to obtain a decent lease on a Jeep through regular means, so I opted for D&M. Chris came out to the house on short notice, took care of my trade in, and made the whole process very convenient. Great experience!
I filled out the information request form on a Sunday, and drove away with a newer vehicle on a Wednesday!I had the most pleasant and incredible experience with Shannon Vetetoe. From Monday morning she went truly went above and beyond to not only locate a vehicle that catered to our needs, but also to haggle down the bank to work our payments on our terms. This is the first time Ive ever signed for a new car without feeling guilty or like Im being taken advantage of. Shannon was patient, thorough, and even explained to me all the ins and outs of leasing vs. financing and how D&M works. I am a customer for life, I will never go anywhere else again! Lord say the same, I will send my son here to purchase his vehicles when he comes of age!
About 7 months ago my vehicle broke down and I was devastated! I didnt know what I was going to do, and then I was told about D & M Leasing! Within 2 days they had me in a brand new 2016 Jeep Compass with only 57 miles on it! Unfortunately, 7 months into the lease I totaled my car. Again, I had no idea what I was going to do. The moment I called Chris K everything got better! He helped me with my insurance and the Gap insurance and had in a new car within a couple days! This over all was an amazing experience, and in a time where I was dealing with so much Chris made this so much easier on me and my family! Thank you so much!
I told Brandon what I was looking for and he gave me several choices. I asked him to provide me the numbers to check the cost. He e-mailed them right over. He got an opportunity to offer me an ever better match at a better price and he sent it right over. I met with him to sign the papers and everything was what we talked about no surprises. We were through in 20 minutes with the car we were looking for at a very fair price. It felt like an honest business transaction with no games, not my normal car buying experience.
Mike Stacy of D&M Leasing is terrific! He worked hard to find the perfect vehicle for me, and went above and beyond traditional customer service. I highly recommend Mike, and will be referring all of my friends and family to him!
Gotta say I was a little skeptical of this and getting the normal run around like a typical dealer. My wife had a Jeep Wrangler and was pretty upside down in it. It is a fun weekend vehicle but for her to drive everyday and having to load clients up. It just wasn’t the best so after 3 years she really wanted out of it. She called D&M after I heard about it on the ranch radio station. She gave Derek The list of cars that she wanted and he went to work. He came back with the infinity QX60. The wife said she liked it but didn’t love it. And since we we’re not saving much on a payment she wanted to love it. So we went to the Infinity dealer to look at them and she discovered the QX50 and loved it. We spoke with the dealer to see what they could do on either buying or leasing. They could get it done but we didn’t like the terms. But you have to check to make sure. She sent Over the spec of the QX50 that she wanted. Needless to say today she was delivered the exact one that she wanted with a lower payment that we had expected. I only wish I didn’t put so many miles on my trucks as I would probably think about doing this for myself.
I cant say enough wonderful things about Mike Stacy and D&M Leasing! This was our first experience leasing a car and we did not know what to expect. Mike brought us multiple cars to drive while we were trying to decide on the perfect car for us. We loved not having to step foot into a dealership! It is not often that you experience this level of customer service. I would definitely recommend D&M Leasing and Mike Stacy in particular to anyone looking for a new car.
I am not a D&M customer, but wanted to share an experience i had last month at an oil change place in Crowley. the lobby had about 7-8 people waiting, the clerk came over to a lady who had 2 children with her. he told her that her car would not pass inspection and needed repairs that would cost about $220. the lady started crying and sat back down. her children started crying and the clerk walked back over to the counter. almost instantly the man sitting next to me walked up to the counter and was there for just a couple of minutes, then walked outside and left just a minute or two later. the clerk came back over to the lady and told her that car repairs were paid for and they would have her car ready in about 45 minutes. the lady started crying again, but in sheer joy. i walked over to the counter and asked what the mans name was, but the clerk said he couldnt tell me that, but he could tell me that the corvette he was getting inspected was for D&M. i dont need a car right now, but when the time comes, i will be calling them. if D&M hires people that care that much for others that arent even their customers, i can only imagine how well they take care of their customers. Everyone in the place talked about it for twenty minutes. it was very moving for that lady, she was so thankful. i have told so many people about it, then my best friend told me i should post it. so here you go. it was a great gesture.
I needed a new car in a hurry because of a lease ending from another dealer. Kelly gave me options, looked for better deal and made the process easier and getting any other vehicle Ive been in.
Dean was amazing to work with! Will definitely come back and will recommend him to family and friends in the future. Cant say enough, Thank You!
This was the easiest car buying experience I have ever had. I explained to Martin exactly what I wanted and within a few days I was test driving the F-150 of my dreams! All of the paperwork was signed over a quick lunch and I was off! There is no other way to lease or buy!!!
I needed a vehicle quick and Chris Krolczyk was recommended to me. Chris helped me to purchase a new vehicle within one day and everything, but the signing was done over the phone. Chris even delivered my new car to me at 8:30pm. It was great! Highly recommended!
I have not had that much experience buying/leasing cars, but I have had enough to know that I will never do this any other way! I didnt have to spend all day and night in a dealership haggling prices. I told Kelly Elliot exactly what I wanted and she made it happen and delivered my new car to my work the next day. It was easy and convenient and I would recommend every one do it this way!
This was mime and my wifes first time leasing a vehicle so we went in a little skeptical. Chase was a lot of help explaining all the benefits of a lease, as well as explaining our current situation with a car that we purchased a couple years ago. We hit a few bumps along the way, but non of which was Chases fault, and all the issues we ran into was the dealers fault we were trying to get the car from. When were done with this current lease, or when were ready to get a new vehicle for the wife, well definitely be coming back to D&M.
I had a great experience with Jamie Newell. She was very efficient and diligent in getting me exactly what I wanted. I called in one day and took delivery the next evening. No hassles and everything was taken care by Jamie. I would highly recommend Jamie and D&M Auto Leasing.
I had no idea what to expect when calling D a d M auto leasing. I got William Paxton when i called and he was more then awesome. He explained how everything works in full detail. He got me in the best possible car at the best possible privlce range. Would hands down refer him to anyone looking to get into a new car.
This was by far, the best car buying experience I have had! William was fabulous to work with.He took care of everything, above and beyond what I would have expected. I Highly recommendD&M Leasing and most definitely recommend working with William. Thank you!!!!
Kelly at D&M did a great job in assisting me with getting a new vehicle. She was patient with me & really helped me get exactly what I was looking for. The entire process in which D&M does business is quite refreshing compared to a normal dealership experience. I will definitely recommend both Kelly and D&M to anyone I know interested in getting a new vehicle!
“BEWARE ”This is my first time trying to lease a a car but my experience with D&M leasing was horrible I filled out the online request and immediately a guy name Ron call me after asking me a few questions getting my personal info and my current vehicle vin# he said he would send me some quotes within a few hours about the vehicle I was inquiring about when I did not here from him I email him several hours later he did finally respond saying his finance manger would be in touch with me finally late the next day a guy name Henry call me but to be brief I went thru the same thing with him he was suppose to call me right back which was three days ago,Obviously they seen something that didn’t allow me to qualify I’m guessing but the right and professional way to handle it is to call the potential customer and just be honest not get all my personal info run my credit which I have proof they did but not get back in touch with me so I guess if this dealership see that they can’t make money off you they just TRASH your name and move to the next person.”BEWARE”
I almost never give reviews, good or bad but for this experience it was worth my time. My husband and I worked with Natalie Ivy. I usually get my financing through my credit union because nobody can beat them and I wasnt sure leasing was for me but had heard great things about D&M through my clients (Im an insurance agent of 13 years). Within less than 24 hours, I had the EXACT car I wanted and the price was even better than I was expecting. It fit my budget and my lifestyle perfectly. Natalie was on the ball and in communication with me from start to finish. The cherry on top was that I never even had to leave my office...the car was delivered to me to test drive and once I knew I liked it...Natalie came to my office on my schedule that same day with the paperwork and all the numbers were exactly what I was quoted by phone. I will absolutely be using her and D&M for our next vehicle.
Words can not explain how helpful William Paxton has been with me on leasing a vehicle for the first time. He was extremely patient and honest with me thru out the whole process. I can remember myself calling him on a Saturday afternoon while he was at the gym and he immediately stop his workout to talk to me and explained the leasing process and what I needed to do. William went above and beyond to make sure I was comfortable for one and that I choose the right vehicle for me. He always kept me updated on what was going on with the paperwork process constantly. Whenever I need a new vehicle William will be the first person I call always. Thank you William for your outstanding Customer Service. It truly maked me fell good.
When my well-loved Saturn broke down William helped us find a new car that would meet all our needs, which is no easy feat with a squalling 4 month old in the background! I never had to go and sit up at a dealership while the deal was worked, my leased Elantra was brought right to my door. I love my car and I am so grateful for the outstanding service we received!
Great experience. Chase was awesome, really explained everything in detail to me. Will defiantly be using them for all our car needs in the future.
Really Great! Never had to walk onto the lot. Our rep came to us, brought the truck, completed all the paperwork and drove away in the old car. It was the best experience.
Shannon Vetetoe provided an excellent experience from beginning to end! Im in LOVE w/ my new Jeep and wouldnt have gone anywhere else.
D&M contacted me to help a family member refinance their vehicle. When that didnt work out, we looked into trading in my vehicle. I worked with Misty Wendt, and she was very kind and helpful. She worked out all the details, and made the car buying experience quick and painless. I would highly recommend D&M for your vehicle needs . Forget about stuffy dealerships, crowded offices... and the endless typical dealership waiting game. You can work with D&M over the phone, and they will even come to you to sign contracts and bring your vehicle of choice! Or you can go to one of their quiet well appointed offices, and complete your transaction. Either way, customer service is their top priority. -- Melissa Pierce
Ok where do I start? DM auto leasing has been my company for 6 years. I had leased a truck that was a great truck and met all my expectations.Time had passed and it was time for a new lease. My account had been handed over to a new representative and I ( to be honest) had feelings of apprehension . Jared who was my “NEW” guy had spoken with me numerous times . He advised me that when I was speaking with him was not the time, but then at the end of my lease it was time to make a change. Let me be clear my credit was not the best I did not have much to offer but this guy put together a package for me that is beyond and above . I went from a 2012 Dodge Ram 1500 to a 2016 Dodge Ram 1500 !!!!AFTER !!!!!! I had delivery of my new truck we realized that it had hail damage . It’s hard to catch all these things when you’re receiving delivery of a truck in 10 minutes . Although we did not get everything fixed he made everything right by my standards and I am so impressed wity his diligence and professionalability and willingness to work with me and my credit and the situation I was in . In the mornings when I drive to work I listen to WBAP820 Brian Estridge (he is the spokesman for DM Auto Leasing on this station). Everything he declares is accurate and on point!! Jared accomplished all my goals and made me happy beyond my expectations. The promise that when they want to get you into a vehicle and they will do anything to do so, if you work with them and spend some time, is 100% accurate and true,in the end result . Thank you Jared for all your patience!!!Love my Truck and my experience with DN auto leasing.SincerelyRJ Kushmaul.
Trey made the process happen quickly without any hitches. Ive found my go to guy for vehicles! I would highly, highly recommend to anyone.
D & M Leasing was an absolute joy to work with! Our leasing agent, Jim Palmer, gave us impeccable customer care, was locked-in on every detail, and provided us with everything we desired in the automobile he found for us. Not to mention, Jim drove our new vehicle down to Waco to our driveway from Fort Worth so we would not have make the 200 mile round trip…impeccable customer service!After all these years of haggling at car dealerships, what a privilege it was to work with Jim, and have a representative actually working for us and walk away from a completed transaction knowing we really did get an awesome deal. The only regret we have is that we did not find Jim Palmer at D&M leasing years ago! My wife and I, without reservation, strongly recommend to anyone in need of an automobile, they should start their search at D&M Leasing…ask for Jim Palmer.Sincerely,Scott & Koni BrewerWaco, TX
Thank you Brandon Marion for the excellent car buying experience! I was able to get a great rate. The paperwork was processed, car was delivered!
I had the pleasure of working with Trayc James! Thank you Trayc for all your help with getting me into the vehicle I needed and taking the time to explain everything detail for detail about leasing vs. Retail, etc. I couldnt be more grateful! You made everything so much easier for me and Im loving my new Honda Civic!!!
Chris made it the easiest car buying experience ever! Hes very professional, honest and made my experience the best Ive ever had!
This was my 5th time to use D&M and it was great as always. Chris Krolczyk & Jacob Byrd were professional, polite, friendly & worked hard to make me a happy customer. Id highly recommend them to anyone in the market for a new vehicle.
D&M and Misty Wendt were fantastic! The process was simple, clear, and we got exactly what we wanted. Misty answered every question I had, processed everything before we met and came to our house with the car and the paperwork. In less than 30 min we had everything done and she drove off with our trade it. She took the time to learn what we wanted, what we were trying to do with our trade in, answered all our questions and never once did we feel pressured. I highly recommend the company and the who process.
Fast and easy process. Got more than what I was expecting. Very very happy!
Chris Krolczyk is amazing. I never had to set foot on dealership, our car was delivered to my workplace. I will be a lifelong customer for sure!
If i could give this company a 0 i would! complete waste of time!!! Michael Mccraryl sent me an email, asking me for personal information, proof of insurance, pay stubs,references??? are you series?? what for?? i He didnt show me anything! and they want that type of Information?? please do not waste your time! i plan on doing a video on this as well! i email back, asking why they needed this information, and guess what noooo response! Dont waste your time!! Their competitor is just as bad!
Awesome experience received from Courtney johnson. Not only was she completely honest; she also went above and beyond to ensure we were able to get what we wanted.
First time to every lease a car, and Tim Spotts made its easy and fun. Could not ask for a better person. Thanks again.
D&M Leasing is a top notch company and helped me find the perfect truck. I will refer them to all my friends and will use them again next time.
Jamie Newell and I talked about me wanting to get into a car with lower payments so my husband and I can focus on new house stuff. I wasnt picky but fully expected something a few years older to have lower payments due to my car being so new. Well, Jamie and her boss worked it out to where D&M paid off my 2015 Outlander, took it. They are also paying off the remaining balance on my husbands truck which will give us one car payment 50% less than what our two notes combined were. Best thing is they got me in a brand spanking new 2016 Impala LTZ Limited 24 hrs after our phone conversation.
I have bought 3 cars and referred 2 people to D&M and although my experience buying the cars was quick and painless getting refunded the remainder of the gap insurance policy that U paid for in full with the purchase of the car has not.. On may 4th my car was paid in full with 3 years left on the note so just like the last time I contacted my sales man (who is wonderful) and asked him what i needed to do to get the remainder of the money back? Much like last time he told me he would send the paper work over to start the process. On Mat 18th i sent a email to find out what the status was. I was told that i needed to send over a paid in fill letter along with a odometer reading that was on the final paper work. I contacted my financial institution who later that day sent me all the paper work I needed to obtain the remainder of the funds that had already been paid. I sent them over to the warranty person at D&M on May 19th. On May 30th I again sent a email inquiring about the status and did not here back from anyone. I figured like last time I would just receive a check in the mail. On July 27th I sent a email to the Special Finance Assistant again inquiring on if I needed to take any further steps to receive my refund. My email was forwarded to the Special Fiance Director who simply sent me a response with his phone number asking me to give him as call. So i did. He did not answer. I let him a message asking him to call me. I figured because it was the end of the month he was probably swamped with paper work. I sent him a text message because some people do not check there vm right away. This was at 10:51 am on Friday July 27,2018. At 8:54 pm i received a text message saying he would call me tomorrow. I thought it was a little unprofessional but hey everyone communicates via text these days let alone the fact it was almost 9:00pm. Well not much to my surprise I never got a call. I called again on Monday the 30th of August left another message asking for a return phone call. Sent another Email no return email. I am being treated like I am asking for a hand out or I am trying to get over on someone. The level of unprofessionalism that I have encountered with these dealings is above anything I have ever dealt with. I did not write a review when my credit was ran 13 time through for the purchase of the vehicles, ( never explained that was going to happen) I never asked for on my first vehicle that I purchased from them that was paid in full. I didnt even write a review when I only received a 100 referral ( normally 200) and got talked in circles as why. I am not sure how much more clear I can be about wanting a refund on a policy that was paid in full at the start of the purchase and is no longer needed. I have Called. Emailed. and Text. I have a paper trail leading back to the day I requested my refund with. The only reason I gave 2 stars is because our car sales man was so helpful in the buying process.
I am on my 8th car with DM Leasing and every time it has been an awesome experience with Mike Stacy. We have gone through new cars and used cars. Some of the cars were for me and some for the kids. The only thing consistent is Mike was always there for me and made it a great experience. Go to DM Leasing and ask for Mike!
Thank you Don trying to Rectify my issues.
Chris Krolczyk is amazing. He listened to my needs, wants, individual situation and was able to place me in a vehicle I never thought possible.
It’s alwasy cheaper to go to dealer. These guys are middle men and buy cars from dealer and sell to us. Go directly to source. Knock out the middle man.
Awesome
IF I COULD GIVE A ZERO I WOULD ....WORST CUSTOMER SERVICES EVER......DONT DEAL WIT HENRY JACKSON HE IS RUDE AND VERY COLD ..NOT A GOOD REPRESENTATIVE...AND CALLED TO INQUIRE ABOUT LEASING A CAR...I SPOKE TO ONE PERSON WHO SAID ANOTHER PERSON WOULD BE CALLING ME BACK..NEVER HEARD A WORD FROM ANYONE..
Thank you Paul Marabella - Could not have been easier.
Mike Stacy went above and beyond for my wife and I, and we couldnt be happier with our new cars!