user
Tactical Skeleton
1000 Post & Paddock St Suite 309, Grand Prairie, TX 75050, United States
Appearance
Tactical Skeleton
Comments
Tw
Review №1

I had an overall great experience with them. I went to pick up my firearm I had shipped there from a company I had placed an order with online and I got confirmation that my ordered was there for pickup. I got there and I filled out the proper paperwork and ever. It took probably no longer than thirty minutes and I was set to go. I love my overall experience there. They were very friendly and helpful. They were also very knowledgeable and answered my very question. I would definitely recommend them and I would definitely go back again. Thank you guys for everything.

Er
Review №2

I have nothing but wonderful things to say about Tactical Skeleton. They are passionate, skilled, and quality driven people. The care and dedication the entire crew shows to deliver a top quality product to thier customer is above and beyond. The customer service is unmatched with clear and open communication any time I called for an update or questions. Perfection is their goal. Give them your business if you enjoy a top quality product. You will not be disappointed.To the entire crew at Tactical Skeleton: Thank you! You will definitely be getting my business again in the future.

Lo
Review №3

I could write a book on my horrible experience. I purchased a 308 pistol upper that won’t cycle properly, $900. When I sent it back to them as a complete pistol they advised me to purchase an upgraded spring and weight for an additional $100 from them to make it cycle smooth... I get it back from them with the same problem and out an additional $100 in parts. To top it off the spring and weights were the exact same as the one I already had in it. Exact same weight and all. Guarantee is worthless.

Ke
Review №4

I used this guys as my FFL and there were super helpful. Taylor was completely awesome. You cannot go wrong with Tactical Skeleton!

Ja
Review №5

These guys did a phenomenal job with my first time online buying. Went over and above helping me and walking me through it. I would recommend them to anyone for your AR needs. Special shout out to mike! Thanks brother for all your help! I will be returning to buy again!’

Tr
Review №6

I have tried several companies when it comes to gun parts, and assemblies. Tactical skeleton surpasses all in terms of quality of product, customer service, and excellent experience. I have several companies use outside customer service companies which mean you can never talk to the company themselves. This company has gone over and above to ensure that you get more than you pay for. Would highly recommend Tactical Skeleton!

Ha
Review №7

I recently purchased my first gun - not knowing how it all works I chose tactical skeleton as my FFL address to be the middle man for my transaction. They not only accepted my order without any questions but also took the time to help me learn how the process works and some cool things on my gun!100/10 customer service100/10 recommend

Ru
Review №8

Nice product. Horrible customer service. Called and left emails never to be returned. Won’t buy from again.

La
Review №9

Ordered several complete uppers from Tactical Skeleton. I wanted to make a change to the last upper I ordered. Contacted Mike and he went out of his way to help. Great customer service. I plan to use Tactical Skeleton with all my future needs.

An
Review №10

BUYER BEWARE!!! I purchased an AR10 upper and lower. I received the upper but it was not what I ordered. I called to notify them about the discrepancy and inquire about my lower. Well they never answered and Ive left emails and voice-mails for the past 2 weeks with no response. I would like to add an update to this review. I received my purchase months ago and I will say the quality is very good. Im changing my 1star rating to a 3 simply based on the quality.

Ta
Review №11

Tactical Skeleton! 10/10 would recommend this company to anyone who is looking for complete builds/accessories for their AR10’s and 15’s.I thoroughly read the FAQ page before placing my order and was informed that there was a minimum lead time of 6-8 weeks and that I was subject to a 20% restocking fee If I were to cancel. At first I was kind of upset about that but once I got their general manageron the phone and he explained to me why the company put that policy in place I became more understanding.Shortly after I placed my order, I called the company again with just a few basic questions about the product itself. Again, the general manager was very informative and was able to answer my questions. He then assured me that there was a lifetime warranty on all products ordered so if I had any issues I would be able to send it back and they would cover shipping costs!Once I got my item, I took it out of the case and it was superb. I immediately took it to the range and began running some rounds through it. Because the parts are newly machined the tolerances were really low but I just kept the gun oiled up and kept using it and it work like a charm!

Li
Review №12

I recently bought my first gun from tactical skeleton they were very helpful and informative through the whole process I’ll def be returning as a customer and also spread the word to family and friends to buy from tactical skeleton these guys are great

Ch
Review №13

Great bunch of expert gun builders, easy to order from, friendly, professional and helpful in my needs for a creedmore 6.5 timely delivery, product SATISFACTION, highly recommended them to everyone, Sincerely Charlie Beaty

Hu
Review №14

I placed on order not realizing that it would take a month to build. The site did not specify that the item ( 223 Wilde take down pistol) was not in stock and it was an order for a product to be built. I found out the following morning when I called to inquire if I could pick up the item or if it needed to be shipped to my FFL dealer. I cancelled order was cancelled then, through the manager, by phone. A month later I get a notice from my credit card company that these people kept $150 of the $1500 that I had paid for an item that did not exist. I tried to contact them and they never responded. I finally got them to answer to the Better Business Bureau. They lied by saying that they informed me that they charged 20% for restocking cancelled items. Now the order was placed in the previous evening when the business was Closed and cancelled early the next morning. On top of that, I was not informed of such a charge by anyone, including the emails that advised me that the order had been cancelled. These are deceptive practices by an obvious starving company. I can only imagine what they would come up with if their product malfunctions or has quality control issues. I do not feel that this is a trust worthy company. I would rather buy from a known manufacturer or business with sound business practices. Buy at your own risk, good luck.

De
Review №15

Great service great staff. Only place I’ve been that treats me like family.

to
Review №16

Great place. Friendly and supportive staff

Information
13 Photos
16 Comments
4.2 Rating
  • Address:1000 Post & Paddock St Suite 309, Grand Prairie, TX 75050, United States
  • Site:https://tacticalskeleton.com/
  • Phone:+1 469-444-0720
Categories
  • Gun shop
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10AM–5PM
Service options
  • In-store shopping:No
Planning
  • Quick visit:Yes
Similar organizations