Stopped in on Saturday to check out a couple vehicles thought they were closed but then Bruce came out to greet us. We have bought 4 vehicles from him over the years. He remembered us . We test drove one and decided to buy it. It was closing time so we said we would be back Monday. Finished up the deal in about 45 min. Great service. Would recommend them to any one. Thanks for all you did Bruce.

If anyone is looking for a new vehicle that this location it’s a place to shop. From day one walking into the dealership, It felt like family. Everyone was so accommodating to help out and answer questions immediately. My salesperson Nathan made the process as easy, fun, and transparent as possible. I will forever order my vehicles from this location especially from Nathan thank you to everyone down there for helping me find the car of my dreams.

I’ll be a Fox customer for life. Rob and the rest of the team at Fox were incredible. Rob went above and beyond for me and got me exactly what I wanted at the right price. Unlike other dealerships I shopped, I was treated with respect and not like “just another sale”. The attention and communication from the team was top notch. I love my new Jeep and cannot thank Rob enough for the service he gave.

We have purchased vehicles from this dealership for over 20 years, and they have always provided excellent service- both on the sales as well as service side. Chris Brokaw always provides personalized attention, making us feel like valued customers, each and every time. With our most recent purchase of a Jeep Rubicon, Rob Devereaux was outstanding in his communication throughout the process, and then education of features when the vehicle arrived. We highly recommend Fox Chrysler Jeep for any vehicle purchase!

I worked with Shawn Moore at the Plainfield location when I bought my Wrangler earlier this month. Starting from explaining the features of the Jeep to helping us understand the difference and benefits between leasing and purchasing a vehicle he was really helpful in all aspects. He made us comfortable all through the time we were at his office. He understood our requirements and helped us present the best options to make an easy decision.. after we signed the deal he also topped it off by spending quality time with us to go through every feature inside the Jeep and made our first drive out very comfortable. Sarah Clift helped us with all the financials and she was equally helpful and patiently provided all details we needed. They’re the best in town!!!

I worked with #Kirk_Jack from Fox Honda. I traded my Honda for a new Jeep Wrangler Islander. The obstacles of my travel and not being in the metro area during business hours wasnt an issue. Kirk was more than helpful with digital communication. I was treated fairly and with professionalism. Thank you Kirk and the Fox Team.

July of 2021 we had our Chrysler hard top repaired by Fox Chrysler after delivering it to 3 other repair centers including Betten Baker of Big Rapids. All of the 3 said they did not have equipment to repair it. Finally due to Morgan (the service adviser) and a very efficient tech at Fox we had our Chrysler repaired. Highly recommend Fox!

Rob Devereaux is king! He turned what could have been an incredibly stressful situation (lease up in July, no cars on lot) into a painless, stress-free and FUN experience!! So happy to finally be in my new Jeep! THANK YOU ROB!!! 10/10 recommend!

I stopped by for a fast lane oil change. In and out in less than 30 minutes. Waiting area is quite nice.

Would highly recommend for anyone looking to buy a new car! This was my first time buying a car and everyone that worked there was so helpful and went out of their way to make this an exciting and hassle free experience. Dylan was awesome with helping me buy my new Jeep and was so knowledgeable on the car. They were all very patient with me buying my first car and Im so happy with my purchase!

We drove down from the UP to buy a truck and worked with Nate and Sarah over the phone before we arrived to start the paperwork. They made it such a fun, easy and painfree experience! It was WELL worth the drive and they made sure we had all of our questions answered. They even stayed past closing hours to make sure we were happy with our purchase. I have never had an easier vehicle buying experience ❤

Breylen is an Exceptional sales person. he is very intelligent and knows what hes talking about when it comes to the jeep line of cars! KEEP HIM AROUND!!

Rob Devereaux notified me about getting out of my lease early and getting a 2021. He assured me no out of pocket money, and no balance added to the new vehicle. Then, I had to decide the color. They had a vehicle with the exterior color, but not interior. I like lighter interior. Well, after a few minutes talking to Bob he found the vehicle I wanted. June 28th I received my new vehicle slate blue with tan interior. I am very pleased----and no out of pocket money. Everyone is very nice and seemed to appreciate your business.Great customer service.F.Mcghee

We had the BEST customer service experience! Morgan wouldn’t stop until our Jeep was fixed including amazing customer care! We will NEVER go anywhere else! So if your thinking of getting your vehicle fixed by anywhere else think again!

Quick, clean facility, yet detailed in explaining the service preformed. very good experience

Once again, couldn’t be more disappointed in this dealership. Steer clear and do yourself a favor. The financing department sold me a “bumper-to-bumper” warranty. And specifically mentioned “every electronic and safety component is covered in this vehicle should they fail”. Well, guess what? Our backup sensors failed and the warranty company isn’t covering them. Upon talking with the warranty everything isn’t covered which is much different from what was presented to me. I shouldn’t be surprised since this dealership has now been caught in a lie a second time.

The service advisor (Stephanie Posey) was outstanding! She was friendly, helpful, and professional. She took the time to carefully listen to the issue I was having with my vehicle and made sure that the repairs were completed. Excellent customer service on top of working around all of their remodeling construction.Well done!

This was the easiest purchase of a vehicle ever. The staff was friendly, no pressure and they accommodated us at every turn. Just ask for Josh, he was our salesman and he will take care of you and Sarah who worked with us and our special circumstances.I highly recommend Fox motors.

Josh Cline/commercial sales, goes above and beyond when it comes to customers! Mike and I will always give him referrals. We love our new ProMaster Van!

Shawn Moore was our product specialist. He was extremely friendly, and attentive to the needs that we were looking for. He answered all of my questions, plus some. The credit check and financials were made very easy. Very happy with our new Grand Cherokee Laredo. 😁

Top notch first class car dealership. If youre looking for any Chrysler vehicle, this is the only place you should go.

I highly recommend. I worked with Rob Devereaux to purchase a Pacifica and hes awesome! He was very helpful with any questions I had and was very easy to get in touch with. I am very happy with my entire experience at Fox Chrysler and will be coming back again to work with Rob when my family is ready for another vehicle.

Pat and Christian hooked me up with my 2014 Chevy equinox. Super helpful staff, super friendly! Not like other dealerships that try and push their agenda. I will go back for my next vehicle. The situation I was in was down to no cars with our family one being scraped after repairs costing too much and our other car not running properly.

This is the worst dealership in grand rapids their service department lied to me numerous times i wouldnt recommend them for anything.

What a great experience! Loved the appointment we could set up to discuss all the details in buying another vehicle, efficiency from all the staff we worked with. This is our 3 vehicle from them and we will be returning again.

I’ve owned 5 vehicles in the last 15 years. This weekend I traded in a 2003 Ford Explorer for a 2019 Subaru Crosstrek. I originally came in looking for a work truck (Dodge Ram & ProMaster), but discovered the 2020+ Motor Trend Truck of the Year was a little out of my price range. After much convincing from my girlfriend (lol she knows best), I discovered a more fuel efficient and practical option to meet both work requirements and weekend fun. I am thrilled to report I had such a seamless and patient transaction with Nate from Fox Chrysler/Jeep/Dodge/Ram. He really went above and beyond this weekend. We test drove a few vehicles, we even went to other locations with us to drive non-Chrysler vehicles. With the help of Nate and the finance guru, James, we struck a deal and I’m 100% satisfied with my purchase.Furthermore, Nate proactively replaced the batteries in both electronic keys (as made aware during the test drive) and after discovering a small crack in the windshield (common for our model of Subaru), he expressed our concern and ordered the part for replacement.Hands down best car buying experience I’ve ever had.10/10.My next purchase will be a 2024 Dodge Ram from Nate no doubt about it. DOGE to the mooooon!

Nate did a great job getting me into my new Jeep. Great experience! I would recommend Nate for any of your car needs. Looking forward to enjoying my new Jeep! Thanks Nate for all your help!

I typically do not give 5 star reviews but the Fox team was terrific and made our decision easy. Ask for Nate is you want a top notch sales person and if you purchase, Sarah will make the financing easy. Great experience.

Everything from start to finish was awesome! Dylan answered all my questions, managed to find exactly what I was looking for, and everything happened way faster than I could have imagined. I am very grateful for all the effort everyone put into the process. I would definitely recommend using this dealer for any car purchase!

Complimentary oil change, tire rotation, and inspection for buying from Fox. Love it!

HORRIBLE SERVICE DEPARTMENT!!!!! I would recommend you never trust in these guys for any of your automotive needs. The service writers are incompetent and the service manager is a complete blow hard that thinks hes ruling the world from his service throne. NEVER AGAIN!

Made an appointment to have a recall issue fixed. The appointment was almost 2 wks out. Day of appointment manager called and said they didnt have the part in and proceeded to tell me they were only allowed so many parts per wk. So I made another appointment 30 days out. Manager assured me they would have the part. He said he would stash one under his desk for me. Go back at new appointment time only to find out they still dont have it. I went to a different dealership

Needed new battery right away, got in no appointment, added oil change and tire rotation...took about an hour. Nice new digs 👍

Just purchased a 2019 Mazda CX-5 from Bruce and so far, I love it! Everyone at the dealership was friendly. Process was simple and easy, no stress at all. Would highly recommend Bruce and this dealership.

Excellent experience, everyone made us feel at ease during the whole process, Nate was especially knowledgeable and friendly.

Ive purchased many new vehicles over the years; all brands. I always seek out a sales person I can trust and who knows the product A-Z. Pleasant to work with too. I found that person when I was just in the market for a Jeep. Dylan Hall at Fox Motors on Plainfield Ave. checked all the boxes. 10 out of 10. Strongly recommend.

Great place very friendly staff fast service good job guys

Just purchased a new to me Jeep Compass. I worked with Nathan Schuiteman. He helped me find the vehicle for me. When I went to pick it up he took the time to go over everything in the vehicle and how it all works. Great guy and friendly. I didn’t feel pressured at all to purchase which is really nice. Thank you!

Bought both sets of my tires from Belle Tire. Needed my winter tires mounted, so I gave them a call and they wanted $80.00 😳. Gave Fox Chrysler a call and they did it for $50.00. They also reminded me of a recall on my car and got both done in one shot. They also provided me with shuttle service and they followed the Covid guidelines exceptionally well. Fox Chrysler Jeep....of youre not getting it done here, youre doing it wrong!

Service department has terrible communication. Brought my vehicle there for warranty work several times over the last year. Every time has been a worse experience. We have been through 3 service advisors. To receive any information on your vehicle you must repeatedly call. My vehicle has been in for the same issues multiple times. They do not follow through on their promises such as completion, loaner cars or delivery of vehicles. Do not bring your vehicle to this service department. We will not be bringing our vehicle back to Fox again. Highly disappointed.

Sean was great, very responsive, very educated, and very friendly. Appreciate all the help. Great dealership. So excited for my new Ram.

My Jeep has a leak where water is coming into the vehicle. I scheduled an appointment two weeks ago and had an appointment scheduled for this afternoon to fix it. This morning, I received a call from Stephanie. She stated that they could not do the fix today and that it was going to be a multi-day process. They said that I would have to bring it in some other time. I took a half day off of work when I originally scheduled the appointment specifically to take care of this. It is imperative that I get this issue fixed as soon as possible to prevent any damage to my vehicle, and Fox seemed as if they couldn’t care less. I left a voicemail with the service manager, but have not heard back. I called Stephanie and asked why they didn’t inform me of this when I scheduled the appointment. She stated that she didn’t check my appointment until this morning and was very short with me. Save your time and the headache and get your vehicle serviced somewhere else. I have not had an issue like this at any of the other area dealerships.

Thank you Sarah and Rob. Got my second truck from Sarah (and Rob) today. It wont be my last. Awesome customer service!!

Worst customer service ever!Took car to a shop and their diagnostic showed timing belt. Suggested if it was under warranty to take it to the Jeep Dealer that I have bought 3 vehicles from. Customer service there said I need to replace engine and it is my fault for not keeping up on my oil changes over covid. If they remove engine and put on timing belt see they would pay for it, but by saying it needs new engine and I can not provide paperwork to support my last oil change then it is my fault and I will have to pay thousands of dollars! My emails and calls were not returned for 2 days because they thought I was trying to track down every bit of paperwork to show maintenance. The woman never explained anything or made anything clear what to do . The only thing she made crystal clear was it was 100 percent my fault and they would not cover a penny of the repairs. I had to pay for the diagnostic and take it back to someone else to do the timing belt! Do not buy from them! Once Van Andel was a great place ! They were awesome, knowledgeable and explained things clearly and worked with us on all vehicles! Fox does not care . They are bottom line people and once they have your money, you mean nothing to them!

Just recently purchased a Jeep Wrangler. Start to finish the entire process was fantastic. Dylan Hall is very professional and personable and I strongly recommend doing business with him. He worked hard to find exactly what I was looking for. Purchasing a vehicle can be overwhelming and honestly if you want a good experience please work with him. I also had a wonderful experience with Sarah, the manager. I can tell you I did my homework before hand and visited Courtesy and Preferred prior to visiting Fox. This dealership gives a much better overall experience and inventory. Thanks guys!

Purchased a Certified Pre-Owned vehicle, and had a tie rod end need to be replaced within 3 months. A major component that does not fail quickly but instead wears to the point of needing to be replaced. Was apparently completely missed during the inspection and upon reaching out to the dealership they do not respond. UPDATE: Fox has reimbursed my cost to replace the part.

I purchased a new RAM truck from Sean Mulliken. He, and Sarah in finance, made it an incredibly smooth transaction. The general manager even stopped by Seans desk to thank me and to let me know that if I needed anything after purchasing, to let himself or Sean know.

Multiple employees with decades of experience leads to some of the best customer service in Grand Rapids. We would never think of going anywhere else. (We recommend Larry in the Parts Department for his competitive price matching, professionalism, and reliability!) Thank you for your services. #foxfamily

So thankful and so impressed at how much is done for their customers at Fox. I worked with Rob Devereaux and he needs 10 stars to cover the level of service he gave throughout the buying process. While looking at vehicles, I had a hard time finding my comfort behind the wheel. I was the biggest pain in the butt for a dealership, yet I was still treated like I was a VIP. There was acceptance through the entire process and a couldn’t have asked for a better outcome..better than I deserved!! Whether you know exactly what you’re looking for or you might know only to later change your mind, Rob will make sure that in the end, you’re doing great in your new ride. Doesn’t even matter if your prefect vehicle isn’t in the car lot (yet)...it’s still going to work out for to.With a whole bunch of gratitude,Thank you Rob and Fox Chrysler Dodge Jeep Ram

Had an oil change, apparently they are the only express lube Jeep dealer in Grand Rapids that cares enough about customers to offer no appointment oil changes on a Saturday. Great service and fair price. Thanks to the Fox Jeep service team!

15 out of 10, Top notch Experience all Thanks to Christian Flikkema!! By far the best car buying experience Ive had, such professionalism and outstanding service, I couldnt be happier with my purchase. Strongly recommend working with this fellow and I can truly say that I look forward to many more years of doing business together!

The new service center was great and the service was top notch!

Been dealing with this service department for a year now and not one bit impressed. Started out taking my vehicle there because it was under warranty. I did not buy the Jeep from them but from another fox dealer, being a certified Jeep dealer I had to go to them for all the repairs. I first had my a/c compressor, pcm, and radio replaced back in October of last year. Had the radio replaced three times and every time told it was good and quit either in the parking lot or a week later. Next spring rolls around and a/c quit working again. Told could not replicate had to bring them to the vehicle and show them what the issue was. Now I have been through 3 different service advisors started with Marie then Joe now Raiden . Once they heard the issue they then replaced the a/c compressor said it was good picked it up blew nothing but hot air did not even leave the parking lot. Then I was told to let them keep it for a couple of days. After over a week they replaced almost everything in the a/c system besides the lines. Then was told all of the replacements was not covered with the Fox Certified Warranty, even though our purchase paperwork clearly states that it is covered. After a week of arguing everything was settled. It still makes a little noise but it blows cold. Next heard a rattling noise, found that my power steering cooler was not attached to condenser which was replaced with the AC repair. First was told nothing they did, luckily I work for a shop and found out that if the Jeep is equipped with a power steering cooler you must remove and replace the cooler to replace a/c condenser. Called Raiden and told him that information. He said that that’s not his call to talk to his manager Ty. Who by the way you can never reach by phone and never returns messages.Finally got a call two week later after I already contacted Jeep corporate and was told he is going to look into the issue and call me back next day. Three more weeks go by after and the Jeep complaint department called and called and emailed and no response. Finally receive an email to bring it in and they will look at it. Brought it in the service advisor Raiden asked my wife “does TY knows the vehicle is coming?” Poor communication between them. Then I call next day at 10 sent to Ty’s extension phone just kept ringing after 10 minutes. Called at 12 was told service department was busy and someone would call me back, called again at 4 was told the vehicle was done and Ty would get ahold of me. Finally Raiden called at 5 and said the vehicle was ready to be picked up, no call from Ty. Called back and left a message you would like to speak with Ty when picking up to express my concerns about the service we received. My car was supposed to be in first thing and it’s only a 2 hour job max, it took them from 7 to 4 to complete my vehicle. Ty was unavailable to meet when picking up the vehicle, asked for him to give me a call and have received nothing. Through all of this they never call to update even when having the car multiple days. They try to say we need to pay to have issues fixed when clearly it was their fault. Never apologize once and never heard from service manager again. Don’t ever bring your car here it will only cause you more issues go somewhere else other then fox because the fox way is not caring for their customers.

My van was towed in with a dead battery and Raiden went to work replacing it. Additionally, he discovered I also needed an alternator. Took more than a day to get the part so he gave me a loaner for the duration. Excellent customer service.

Great svc

Bought our minivan here. Gave us a very nice price as they were attempting to sell remaining 2019 stock. Very nice people to do business with. I would highly recommend.

Very helpful and friendly. Go above and beyond what is expected.

Really awesome service. They make sure to always put the customer first. Special shout out to Dylan for taking care of me and giving me updates on the whole process from start to finish.

Great service!

Great experience with Nate - second purchase!

Wonderful people, new sparkling lobby.

I bought my 15 Wrangler from this location. I usually return there for servicing. If I choose to do my own work or service, the Parts Department is GREAT for advice and parts information. Good folks!

Needed a new a key fob for my Jeep and they were done sooner than time told to me! Very friendly staff!

Thank you Pat and Sarah, you made this experience easy and we found ourselves a beautiful truck! Highly will recommend to my friends and family!

I had a great experience with Drew and Sarah! Met a lot of other friendly, helpful people as well. Drew was patient, accommodating, and made sure I understood the entire leasing process. I look forward to working with Fox Motors!

Great people with great products and service.

With my previous lease ending and a baby on the way, I looked into leasing a Compass and I was thoroughly thankful for an easy process. Dylan Hall was easy to work with, explained things well, provided undivided attention, and make sure I was offered the best deal. I was even able to take the Compass home for the night to test out before I made my decision. Definitely recommend!

I came to Fox Chrysler Dodge Jeep Ram as the first stop out of three when buying my new car, but it ended up being my only stop. Dylan was excellent. He was respectful, not pushy at all, and made the experience great. Even when there was a delay on my end, he was understanding and offered to help. I cannot recommend him enough. Will definitely buy here again!

Every one was very helpful and went above. Carl at the body shop was VERY helpful and went above and beyond!!

Recently purchased a used Jeep Compass and was so happy with the overall experience. Brendan Serba was extremely helpful in finding the perfect car for me and made the whole process easy and pressure-free. Highly recommend for anyone looking for a hassle free car buying experience!

Best service department in town, purchased my last used car from Kyle in sales, he is very friendly and knowledgeable. Recommended to my family. My brother bought his used car from Mark and had a great experience. Both of my parents bought from Kyle and worked with Duane. Bring both of my vehicles for service here and they are always excellent!

Its so nice to be treated like CUSTOMER !!!! Thank you FOX !!!

Great service! Very efficient and they do it right. I trust all my vehicles with Fox on Plainfield.

Friendly service and great inventory

The professionalism and knowledge of the staff at Fox on Plainfield is exceptional!!!

Great buying experience! They gave me good trade in value and a fair price on the vehicle we were looking for. Thanks Christian!

My Husband, Richard, loves Fox Chrysler Dodge Jeep Ram. Especially our sale person Dan Smithgall. He is an Honest and fair man. Dan will go out of his way to make sure your a happy customer, we cant say enough about Dan and Fox Chrysler! Richard is 68 years old and has dealt with dealerships and sale people for a long time and Dan and Fox Chrysler are on top of his list. We are retired and living in Florida full time but when it comes time to purchases a vehicle we will seek out Dan at Fox Chrysler.

Got my new jeep Cherokee from here. The staff is awesome to work with. Specially Dylan was a great guy to work with, he was very knowledgable and professional. He explained everything about the car and he went back and forth to talk to his manager to get us a good deal. If youre looking for a car Fox is the place!

Brought my jeep in for an oil change and asked to have my breaks checked. Was told they were fine until next oil change (5000 miles). 2000 miles later I was on metal on metal and told to not drive it. Appointment to put new breaks on until 6 days later! They would not try to get me in sooner. I went to another dealer who got me in the next morning!! Service department is terrible since being bought out by Fox Motors.

Joe and the team went out of their way for me today. I called Joe at 8:15am. He fit me into the schedule that day. I pulled in, they opened the door for me and led me to the service desk. Everyone was so polite and caring. After being told that my problem may take till tomorrow to be fully resolved, I was pleasantly surprised that my car was done by 3 pm. Id highly recommend FOX Service Department for any type of vehicle. Thanks Joe and team!

My husband and I stop in to your show room, everyone was busy, we waited patiently, a sale man was busy with a client, so we waited, the a young couple came in looking, the salesman was done, and came out and I said to my husband watch he is going to talk to them, WHAT was it the clothes we had on or because we were old, whatever it was very rude.... I walk out saying thank you sir for your service, Ive never being treated like that, we were ready to buy had cash, you BOYS screwed up, I will never send anyone one to your business.......

Love the service & AMAZING employees!! Ive been going here since I got my jeep almost 2 years ago, super friendly, I had some issues with my jeep and didnt understand what was wrong and they explained it really well!! I highly recommend!

Excellent experience here! We worked with Sean M. and was able to find the perfect Jeep. We were searching to trade in and upgrade to a Wrangler and he went above and beyond to help us out. Very happy with the whole process from beginning to end and will definitely make this our first stop whenever searching for a new vehicle! Thanks Sean and all the staff!

Great place to get your car serviced!!It would be hard to beat there service!

Poor experience. Purchased a 2016 Yukon Denali in November of 2019. Came from the Plainfield dealership with a computer problem that they promised would be taken care of in short order. In less than a month from purchase the vehicle had to be brought in for a check engine light and clunky shifting.The transmission had parts that needed to be replaced and the struts were shot and had to be replaced, all per the Fox Alpine GMC dealership. Fox Plainfield would not cover repair costs and have not returned polite phone calls requesting answers and resolution of our concerns.Frustrated that a company claiming to be reputable would sell a car in this condition and then not take care of a faithful Fox customer.

Dylan Hall the product specialist who helped my wife and I get the Chrysler Pacifica we wanted was extremely professional ( not a pushy salesman). He assisted us with all the information we needed in order to purchase the vehicle to include a detailed walk through of all the possible discounts we would be eligible for and answering all of my questions. Dwayne (I hope I spelled his name correctly) from the finance department was very helpful and nice to work with too. Thank you!!

This dealership really went above and beyond to help me find a very specific car that fit my budget. Mike Vorhees worked with me for over 5 months to help me find the van that I really wanted, constantly working with his buyer and letting me know what they could find at least weekly. He was so laid back and never tried to pressure me to purchase something that was not quite right. I really appreciate the time and respect he and all the employees at the dealership gave me. When we finally found the right vehicle, his finance team (shout out to Sarah Clift!!) did an awesome job getting me a great rate and taking care of everything so I didnt have to go to a bank or even to the SOS. I really felt like part of a team when working with these guys.

Called and spoke with Dave in ram parts was looking for some hard to come by parts had called 5 other dealers in the Midwest with no such luck not only did he have the parts but he went above and beyond to get the parts to me the next day. Defiantly would Recommend

Never have any parts I need for there best years of jeeps (97-06).

Marie and Chad deliver exceptional customer service each and every time I visit. They make sure I am 110% satisfied. You are lucky to have them on your service team! I love them both!

My Jeep Compass started having a problem with the gear shifter. We first called the Fox dealership a few days before Christmas and were told that they wouldnt be able to take a look at it until after the New Year. We then made an appointment for the morning of Jan. 2nd. We heard nothing all day on the 2nd until my husband went to ask why our vehicle hadnt been diagnosed yet. We were told that there was only one person in the whole facility who could diagnose the problem and he wouldnt get to it that day but that we would be called the following morning. We then went another full day without hearing anything until we called again to inquire what was happening. At that point we were told that still no one had even looked at the vehicle and decided to take it somewhere else.We will not be doing business with Fox Chrysler again as they clearly have no respect for their customers and are inadequately staffed to provide the services they promise. I was completely unimpressed with their ability to diagnose my vehicle, to say nothing of actually fixing it, and I dont appreciate their lack of communication. We wont be back.

Very efficient service department. The sales department is very friendly and focused on providing the utmost customer focused experience.

I just purchased a Used Vehicle from Travis and the experience was great. If your looking for a used vehicle I highly suggest Fox Chrysler,Dodge, Jeep and Ram.

Came from out of town to purchase a vehicle. They made the process very easy and were very accommodating.

Professional, clean facility and friendly.

Great experience from finding a truck on auto Trader to driving it off the lot. Totally worth the trip!

I see my original review was deleted. So I will say this. The service department is horrible the people dont know what they are doing. The service manager doesnt answer phone messages.

I was working with the sales team to find and order a fully optioned 2020 Durango as I need a second car. The sales team was fantastic. Very knowledgeable, willing to listen to my needs and asks, and was great with their followups.While we were waiting for the right 2020 Durango to be found, my current vehicle, a Dodge Charger had a check engine light come on when I started it after breakfast at Annas house. I decided that since I was going to buy my new suv at Fox and I was right next door, I would bring my car into Foxs service department to have the code scanned and see what was going on (if it was urgent or not).I talked with the quick lube service rep (very friendly), whom sent me over to the regular service writer whom proceeded to tell me that he would not be able to scan the codes, and that it was required that I make a service appointment and pay a large fee just to have my stored codes read. Very poor customer service, and wouldnt even look at the check engine light while he was working on his morning coffee.None of the other dealers I have been to have ever charged to check what caused a light before. I told the service write this and he more or less said tough luck, thats how we operate here, to which I wished him a good day and took my car to Watsons Dodge whom read the code and advised what they would do. Watsons and Courtesy Dodge both have FANTASTIC service departments willing to work with you.Due to this VERY poor service, and knowing this his how Fox would treat its customers after a purchase or should anything come up with their vehicles post sale, I will be taking by business elsewhere and would highly recommend other customers to do the same.Michael PalsSr. Hospital Territory Manager

Even though theyd been broken into around the rioting in GR, they have forged ahead and continue to provide excellent service 👍. They fixed a wheel bearing in my aging Caliber, it works like new again.

Recently had repairs done to my Jeep Wrangler. Joseph was very professional and helpful. I highly recommend!!