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Arista Truck Systems Inc
5125 Clay Ave SW, Grand Rapids, MI 49548, United States
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Arista Truck Systems Inc
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pa
Review №1

I recently purchased a nother new snow plow from them as I have for close to 20 years. keven johns is my go to guy hes awesome. Mr Walters

Ma
Review №2

I bought a Snowman rear plow for my SUV for personal use at Arista. I booked the install date; dropped it off in the morning and they had it done by the end of the day. I am new to plows & hydraulics, so i wish there was more 1on 1 time to go over how it works, operates and specific scenarios like the height i should keep it at under tow etc.My third use in, I came out to the garage and had a puddle of blue hydraulic fluid on the floor. After further investigation i had some loose hose connections and because of a design/install oversight i had a hole in the line. I do want the emphasize that the Service Manager Isaac went out of his way to ensure i was taken care of and even answered my email concern during the weekend and off hours. By Monday i was fixed up and back on the road. Great service and treating people right is what will keep people coming back and I will refer people to you for it. I have had alot of interest from guys at work interested in a setup to use at home. Thanks guys!

Jo
Review №3

I stopped in because I had 7 pallets that needed to be unloaded, and my Tommy gate wasnt working. Their service departed fixed it within an hour. I was able to unload. When I got back the the office it was having issues again.

Mi
Review №4

Arista is the place to go! Product knowledgeably, quick service and they are willing to go above and beyond to ensure customer satisfaction. By the way, when Gordy says hes your friend, he really means it! I give them 5.5 Stars. Theyd get 6 stars but waiting room was a little chilly and had no decaf coffee! LOL.

To
Review №5

Outstanding place with a large group of talented professionals that cater to your needs. Highly recommended

Er
Review №6

Customer service is knowledgeable and friendly

Jo
Review №7

I delivered a couple cab and chassis here, the service department is good, I arrived late in the afternoon and they made me rush, kinda felt like I was an interruption. nothing convenient for undecking, ie..trash can, space, grease recovery. had to call a tow truck, just adding to confusion. I probably wont return cause they are not prepared. I understand customers are priority I am a customer too.

An
Review №8

Had a broken truck and they really helped me out!!!!!!!!! Thank you again!!!! Andy

Ti
Review №9

I picked up parts for my employer here. Nice group of people.

Do
Review №10

Look no further! I purchased a western plow end of 2018 with warranty. The plow has been amazing. These Guys are awesome and stand by their work. Isaac is great to work with and so is Brian! I appreciate all of you very much. Thanks for helping me out today!I highly recommend Arista! Very reasonable!

Ti
Review №11

They guys are great. They outfitted my current work van and did a fantastic job. Great attention to detail and very professional.

Mi
Review №12

Nice. Helpful

Jo
Review №13

Anazing and friendly staff

Ch
Review №14

Im a bit frustrated with my latest experience. My plow install took longer than I was promised to install requiring me to rearrange plans. While I understand things can happen during installation that require additional time to complete, the scratch and scuff marks on the side of my first new truck in 16 years leaves me very irritated.I was also informed when I picked up my truck that the harness included by GM for the plow package option requires dealership installation. In talking with the dealership, they have NEVER had to install one of those since it is an integrated part of the plow system wiring that keeps the battery voltage constant while the plow is in use and is only installed when a plow is added to the truck. Normally by the plow upfitter. In looking over the Western bulletin on the harness, it says nothing about the dealership needing to install it and from the diagrams it appears to go in-line with the plow wiring.The people are friendly, but Im seriously questioning their abilities and will be looking elsewhere for my equipment from now on.

Bo
Review №15

Great service and greater workmanship

Ro
Review №16

Very friendly and helpful staff. They do so much more than just commercial trucks. And great prices on snowplows.

Br
Review №17

Great people!

Ch
Review №18

These guys know stuff. Helped me get the right parts to fix up a plow issue with only pictures and no part number. Thanks

Ju
Review №19

Great customer service. Great employees.

An
Review №20

The best place for commercial truck equipment and plows

Ma
Review №21

Great job on putting a flatbed on my pickup. I have had a lot of comments and tell everyone who asks go to Arista!

Ma
Review №22

These folks are fantastic to work with, make very good recommendations for equipment and come through ahead of schedule. Both Gordie Wittenbach and AJ DeLange are both salt of the earth characters. Would highly recommend them to anyone. My last project included a stainless dump body with a Western Wide-Out front plow and a salter that fit into the dump body as well as an interior van package with ladder racks. Customer could not be happier.

Br
Review №23

I purchased a western v plow for my side by side. The plow was drawing too much power and setting off codes on my utv. I used plow a few times and loved it but was concerned it would damage my electronics or computer on my utv. I called arista and they were more than happy to help. They took the v blade back and swaped it out with a straight blade and gave me the full difference. Great customer service! They will get all my business and Ill send anyone there.

Ch
Review №24

Excellent service, excellent parts department.

Co
Review №25

I delivered snow plow equipment there. Professional folks, unloaded me promptly.

Ke
Review №26

Excellent and very knowledgeable people

Wi
Review №27

Supper helpful always friendly

Da
Review №28

Friendly staff.

Br
Review №29

Nice people

Ap
Review №30

Excellent service

Je
Review №31

Awesome people

Information
14 Photos
31 Comments
4.6 Rating
  • Address:5125 Clay Ave SW, Grand Rapids, MI 49548, United States
  • Site:http://aristatrucksystems.com/
  • Phone:+1 616-530-6000
Categories
  • Dump truck dealer
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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