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1stCertified Collision Center - Grand Terrace
12190 La Crosse Ave, Grand Terrace, CA 92313, United States
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1stCertified Collision Center - Grand Terrace
Comments
Sh
Review №1

This business is the definition of its motto and values. I have used this business through insurance and outside of insurance. THEY TAKE CARE OF YOU ! Down to the receptionist. The building manager an awesome guy he gets the job done takes great care of the customer.Toni is a real treat sweet, has a great customer service repertoire. Every phone call is just a delight talking to her she brightens your frown and sad day.Matt has taken care of my car all the times it has been here. AMAZING WORK ETHIC GREAT CUSTOMER SERVICE REPERTOIRE AS WELL.HIGHLY HIGHLY HIGHLY RECOMMENDGERBER COLLISION & GLASS TO ANYONE THAT THERE INSURANCE OR OUT OF POCKET NEEDS A GOOD BODY SHOP.WILL KEEP COMING TO THIS COLLISION PLACE !

Ke
Review №2

My experience with Gerber was a pleasure, friendly staff and Ben the manager gave me a fair estimate quickly and hassle free..This was my second visit and the service was consistent with the first...Thanks Gerber Team for the 1st class experience 😀

Su
Review №3

I hit a piece of moving debris on the 57, and it totally disabled my car. This place did an expert job of repairing my vehicles front end and putting my car back together! I bought the vehicle from Carvana and honestly this facility made my car NICER than it was when I bought it, so I really appreciate all of their intimate work and craftsmanship. The one small issue that I have is that they reconnected my right floodlight incorrectly, so it didnt work. But luckily, I have previously made the same error myself, so I was able to fix the problem in about 20 minutes using my tools and some Moxy (saved me a trip to their place and a wait 😅)! All-in-all, Give this location 5 stars for their efforts as my front end is WAY nicer now 😁😁😁!

Iv
Review №4

Toni was super nice and helpful. Made the whole process less stressful after my mom was hit in a hit n run. Great service

Ro
Review №5

We went for an estimate for some body work. Jesse Silva did the estimate as well as buffing out some surface scratches. He said exactly what was to be done and the reasons for each item. Very straightforward and reasonable.

Jo
Review №6

Great customer service. They took care of all my car problems. And I will be coming back again.

Cy
Review №7

Fast service reasonably priced

Wa
Review №8

Good service

Ke
Review №9

Love this shop! Took my car in for repairs on a sideswipe. Blue Mountain Collision Center did an outstanding job, finished on time AND washed and detailed my car. They even fixed a door ding that wasnt part of the accident! Everyone was so friendly & professional, they even called me ahead to let me know there was a freeway closure and major traffic so I could find a quicker alternate route! On a scale of 1 to 10, Id give them an 11!

A.
Review №10

I was in an accident for the 1st time in my life, had no idea how the process worked. As soon as I walked into Blue Mountain Collision Center the Staff greeted me and made me feel so comfortable. They were friendly and knowledgeable and fixed my Honda in a reasonable amount of time. Best customer service, I would recommend this place to anyone! Thank You

Bl
Review №11

Hands down the best customer service and car repair experience I have gone through. Terry at Blue Mountain and his team were honest and upfront about the repair cost. They provided me with an itemized detailed work order. Spelling out exactly what the parts would cost, and what the hourly rate would be to perform the work. There was no hidden fees and no nonsense. Not only did Blue Mountains friendly staff and service exceed my expectations, but they even went one step further by detailing my truck and making it SHINE! =) Thank You Terry and Staff for bringing my truck back to its beautiful and original state. I highly recommend this collision center to anyone who wants there vehicle to be taken care of the right way the first time!-Blake Broadbent

An
Review №12

I hope to hear good news I left my car with them today. My car was returned today and it is good as new A Big Thanks to the staff

Ri
Review №13

Best experience!!! Honest took care of me got my car done in 1 day so I would not have to rent a car for work. If you need your car taken care of go to Blue Mountain Collision Center.

Da
Review №14

I took my truck to Blue Mountain after a minor accident. The repairs came out perfect, and they were done sooner than expected. I would recommend BMCC to anyone looking for great service at a fair price.

B
Review №15

Let me tell you about Top Notch service. Go see Terry at Blue Mountain Collision. This is the person that I trust to get any automobile looking new again. He even picked my wifes car up while she was working and had it dropped off later, so it never interfered with her day. Also the fact of what I learned about Insurance companies trying to steer you toward a specific place that they have made deals with to better there own pockets, which by Law you can have your Automobile fixed anywhere you choose. I choose Blue Mountain Collision. Thanks Terry.

J
Review №16

I was in an auto collision with moderate rear end damage to my vehicle . Blue Mountain collision took possession of my vehicle the next day. They gave me an estimated date that my vehicle would be ready. In my past experience the estimated date was always at least a week past their date. Blue Mountain had my vehicle ready two days prior to their estimated date. There was a minor hiccup with a part, but was taken care of quickly. The staff was knowledgeable, informative, and friendly. I would highly recommend blue Mountain collision for anyone in need of repairs to their vehicle.

De
Review №17

Blue Mountain did a fantastic job polishing the headlights on my 2007 Infiniti G35 Coupe. Over the years the headlights became foggier and foggier and Blue Mountain was able to get them looking brand new in just a matter of minutes. I was amazed at how well they turned out. If your headlights are foggy, stop by their shop to get them looking like new in no time!

Jo
Review №18

I went in to have my truck fixed they talk me into leaving it with them even though I didnt have the time then they tell me the rental car people will be there in 5 to 10 mins that they are really fast. An hour later they are still not there. I cant believe I wasted an hr going of there word

Le
Review №19

This shop did a great job on my Honda. Very clean office and shop. The staff is very welcoming and they take care of business. I will recommend this shop to all my family and friends. Thank you.

Ma
Review №20

I called Terry the owner in the morning and that afternoon on the same day my car was fixed. I have taken my vehicles in before and he provides excellent service and your vehicle looks brand new!! If you ever need a vehicle that needs body work Blue Mountain Collision is where to go! Martha Cejka

Ri
Review №21

They did a very nice job fixing my truck. Service very friendly and did everything they promised including the schedule. I will definitely refer customers to them.

Je
Review №22

My experience with Blue Mountain Collision Center goes above and beyond any other body shop that I have ever encountered. Not only did they repair my car beautifully, but they also handled all the correspondence that goes on between repair shoes, insurance and claims adjusters. If you have ever experienced an unfortunate vehicle accident, then you know what exactly what I mean by the back and forth with insurance companies. Blue Mountain Collision Center handled everything for me and my family. I dropped my car off at their shop and they did the rest. I recommend this shop to everyone.

Sa
Review №23

They fixed my 2008 Mercedes C-350 that had the whole front end smashed in.Everyone that sees the car now cant even tell it was ever wrecked. They do awesome work. It Looks like brand new.My Thanks to Blue Mountain Collision Center, Grand Terrace/Colton

Mi
Review №24

Very good job. Terry thank you. Kenny thank you as well. I would definitely refer to a friend.

Jo
Review №25

Very good experience, people nice, work done quickly and very well.

Do
Review №26

Very professional and great customer service. Would definitely recommend.

YH
Review №27

I drove past the shop-didnt go in.No one shot at me or sicced their dogs on me. I call that a good experiance!

Li
Review №28

Great workmanship, great staff. Recommend highly.

Mu
Review №29

It’s good

Cr
Review №30

Came here for a free estimate, i was out of there within 20 minutes. Fast service

Jo
Review №31

Mr. Stanton and staff provided EXCELLENT customer service!

Je
Review №32

Just picked up my truck. BMCCs customer service is outstanding and Terrys team does nothing but top qualility work. Thanks again BMCC.

Au
Review №33

Terry and his team know their stuff and I wouldnt recommend going anywhere else. Call them first if you need any auto body work or repairs.

Ja
Review №34

The team was extremely customer service focussed, informative, and took care of what was needed. Definite recommendation!

Cu
Review №35

It took less than 5 minutes for a disinterested, condescending representative of the new ownership/management to thoroughly negate all of the glowing reviews on this site. I wish them luck for the future.

Pr
Review №36

In less than a minute given an estimate and told me you can go to any place and turn around what a service

Li
Review №37

The staff is very professional.

Co
Review №38

Friendly, professional, reliable, and great work!

Ed
Review №39

I liked your service very friendly and professional the time they said they were going to start and finish their work they fulfilled it. I am very satisfied with their service.

Information
14 Photos
39 Comments
4.4 Rating
  • Address:12190 La Crosse Ave, Grand Terrace, CA 92313, United States
  • Site:http://1stcertifiedcollision.com/
  • Phone:+1 909-783-1394
Categories
  • Auto body shop
  • Auto repair shop
  • Car detailing service
  • Car repair and maintenance
Working hours
  • Monday:9AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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