I called to double check stock on a shoe for my son! I just had a feeling the guy probably didnt move from the register as we were talking he was checking another customer out. He already acted as if it was a problem for calling. Came back with no we dont have it in stock.. I wanted to say did you even check. But I asked are you sure it says online its in stock at this store as another store didnt have size we needed... SO I decided to just take a chance after work and just took the trip there to find the shoe in stock and available in the size I asked for.. hmmmmm go figure.

I do like shoe carnival. I did get me some nice looking Nike for there. This time I didnt go in there I went to 5 Below next door.

This store is well stocked and theres always someone available to help you. They have great sales and clearance events. You can save a lot of money by waiting for their sales.

I love all Show carnivals because theyre reasonably priced And my husband and I have 5 kids

Not to helpful but nice staff and clean store.

Found some nice kicks for work the ladies working were very helpful and super cool

Found the perfect shoes for my daughters graduation and best part they were on sale!!

Found a beautiful selection of shoes,while traveling with family. Friendly people

They have decent shoes it just depends on what you want and what is your style. I Thank them so much 4 having my styles not only one time but twice I brought me 2 more pairs of shoes 👟👟👟 just in 4 weeks ago 😘😘🤷🤷🤷

Very clean store. I was there looking at shoes for about an hour and not one sales person came to ask of I needed any assistance. I did get a great deal on a pair of Lugz boots but I feel like the staff should check on the guest as they look around the store.

It was okay. Clearance wasnt really clearance. Nobody offered to help.

Absolutely 💯and 🙏😍

I love shoes always have my size here 7 1/2 woman plus my kids love these shoes.

Staff wonderful... store clean... checkout quick!

Many sandals were buy one get one 1/2 off.

Best prices

Great collection of sneakers less varieties of shoes,I think its expensive.

Its not nessacerrily Shoe Carnivals fault, I just dont know why it costs so much for shoes. We ended up here after we were not able to find basketball shoes for our Middle Schooler at Burlington and Ross. Good news was socks were on sale!

This crew is absolutely fantastic. I ordered a pair of shoes online for my fiancee and didnt realize I picked the wrong store. They personally drove them to the other location. This is absolutely outstanding customer service. I am 100% amazed by there commitment.

They dont really ever have shoes Im willing to pay even there Sale price

Go8d place to shop for tennis shoes staff is helpful some 9f them but all in all nice

Abhorrent general manager

Selection was good staff was rude never asked if needed help finding anything when we was clearly searching...

Good selection of toddler shoes. Came in early, no fuss, no crowd and good customer service.

Decent selection, excellent prices!

Bought a fresh Nike bag

We love Shoe Carnival and they are so friendly and nice. And Duane the manager is always helpful and friendly. We will continue to keep going back there. Keep up the great work.

Nice, helpful staff, they will answer your questions. Very Clean store.

Went in shopping for comfortable shoes and had a most pleasant experience with the cashier named Marcus. He was friendly, helpful, understanding; more than reasonable. Thank you Marcus; keep the laughter and smiles alive!

Sometimes its some nice things in here ...I step in step out sometimes...hahaha😁

Good customer service

Excellent customer service someone was always there to help, they had exactly what I was looking for. The employees were fun and energetic they made are visit even better. Would recommend!!!

Within five minutes of entering the store, we were greeted by one of the managers, who gave us thorough, courteous service. With his help, it was very easy to find what we needed.They also have what appear to be good deals... however, theres a catch. Their shoes are normally very pricey. We lucked out this time because there was a Buy One Get One event going on that day, but make sure you know of these deals beforehand. That, or get a coupon before coming in.

Great brands, decent sale pricing. Carry some larger (9-10-11) sizes in stock. I dont want to come back just to try them on.

Gentleman working was fantastic. Great customer service

Love shopping at Shoe Carnival in Grandview. The managers and employees are very professional, nice and helpful. I highly recommend shopping here for great shoes and a great experience. Dwayne is the BEST!

Rude crew

Not a place for finding many options in mens shoes. Better if youre looking for kids sure. Best if youre looking for womens.

I bought boots online. They didnt fit, so I took them to the nearest store. They wouldnt give me a refund or another different pair of boots. I cant order from them again because they didnt hold up to their refund policy.

Associates are friendly, courteous, and helpful. Have a special foot size, need a certain dress shoe, these people will help you until you have every satisfaction.

Great store, friendly and helpful staff and shoes for every occasion!

Staff was Great & Helpful! Foundseveral winter clearance deals!

High prices,no wheel spin anymore for discount.

The manager help me find the shoe I was look for he was a nice person he make sure it was the right size before I left the store he said have a nice day too

I love the sales & my new Nike sandals

Terrible selection and not enough sizes!

Customer service was great. We exchanged my daughters shoes and the employees were very nice.

Terrible service, even the Manager was lacking customer service skills.

Dont worry even if you miss the good sales Shoe Carnival always has more good prices for good merchandise.

Great place to buy shoes for more then one person, and customer service is awesome

Needs more mens shoes, boots, accessories. Skate shoes, work boots ect

I got a good deal on my shoes

Wife likes this place a lot.

Very helpful. Good selection. Basically everything is buy 1 get 1 half off.

Very reasonable, love the sales.

Pathetic selection unless you want Nike. 1 billion kinds of Nike 2 of every other brand. And vast majority $60 or more. Sad to see where shoe carnival has gone.

When I go there I am out out a chunk of change getting shoes for grandkids. Few hundred dollars. My last visit was horrible. I brought 4 pairs shoes 4 packs of sox, the young man was rude. He was texting on his phone and seemed to be bothered that I was checking out. I had questions about the BOGO 1/2 on the Sox. He was so irritated then he started a conversation with the guy behind me and had him put his shoes on the counter next to my boxes. I was irritated and almost walked out but my granddaughter was with me and the purchase was for her...grrrrrrr. rude rude rude. He rung up my purchase laid the receipt down and moved over to talk to the man that was behind me. The other 2employees stood by the doors looking bored and talking g to each other not assisting other customers. Done with them.

They make me so sad here if you need the (wide) R any thing extra its not here.:(

Great selection but sell price and bogo offers didnt make sense and with the bogo offer we got charged 25 bucks more than buying two at sell price. Not ok

Great prices on shoes for the grandkids.

Always good prices and excellent customer service!

Nice environment. Friendly staff.

Love buying shoes.

Loved the collection got 3 pairs ❤️

The workers are nice and pleasant

Fast service

Nice new store Great products.

Very helpful nice place to visit

Great deals needs bigger selection

Said online they had heelys. Drove 20 minutes there to find out they dont and I have to drive over 20 more minutes to a store that has them.

Gone way down. Couldnt find many my daughters size.

Good selections and excellent prices

Very helpful staff

Nice store and helpful

Good selection of athletic shoes and boots

Love their BOGO sales!

Always give me deals if I ask

Great value,variety and staff

Nice selection of shoes .

Good value name brand shoes

Love this place man their is great

I am standing for 15 minutes to check out while a manger stands at front door and watches me stand and wait. This same manger walked off from me earlier while I was talking to her

Helpful, friendly employee.

I was not greeted when i walked in no smiles from the maneger but it was a young lady that helped us once i got her attention and stayed with us tbe whole time.

My favorite shoe store

I like the deals on name brand shoes

Prices are okay but they lack in selection

It was coo.

Shoes run to narrow have to go up 2-3 sizes for them to fit

Amazing! definitely recommend!!!

The prices are way too high on their merchandise

Friendly staff members and lots 2 choose from

Great shoes

Awesome service

They have the Shoe you are looking for

Not my favorite

Great deals

Has any shoes you want

Good shopping

Good service