The team at Simply Yours was incredible to work with! I never thought I would find the one so simply but Kelli made it happen! She was patient with me and listened to my every want and was able to help me narrow down my dream dress! Kristyn was very helpful in helping me alter the dress to be more modest for my liking along with the wonder-working seamstress Rosemary! Definitely recommend getting your dream dress here you will not regret it!
The staff members were really rude and incredibly pushy. It felt more like buying a car than a dress. I can with my sister and it ruined our whole experience. She found the dress she really loved but decided not to get it because the girl “helping” is was so rude. She sat down after every single dress my sister tried on and so finally I asked “do you want me to fix the back of the dress so you can see it?” To my sister because the girl didn’t help at all. Everyone with us was incredibly uncomfortable, so much that my sister asked me if I could cal a different bridal salon near by to make a last minute appointment (where we ended up having a great experience and finding her dream dress). Also the bathroom was DISGUSTING. There was a solid ring around the toilet bowl like it hadn’t been cleaned in at least a week. I don’t know if I can attach pictures to my review but if I can I will. Definitely don’t recommend coming here at all.
I wish I could give 6 stars!! If you are reading this and debating making an appointment, just book one already!My appointment was so fun— from the moment I walked in the attention was on me. My consultant (I think Kelli?) listened to my list of wants and pulled out THE dress. I left with a goodie bag and a receipt for my perfect dress. Thank you!
Excellent customer service. Great selection.
Kelli was extremely helpful. She took her time with me to find the right dress for my sons wedding! She was exceptional! The boutique was immaculate!
So grateful to have this store in my area. Im a bridesmaid in a future wedding, they carry the same line my bride picked from a store in Lansing, Michigan. Kristyn was so helpful in scheduling me an appointment to try on dresses from this line so that I could order in confidence. Highly recommend working with her and any of the staff really is you are looking for bridal or bridesmaids gowns! Thank you Kristyn!
Simply Yours has the best selection of gowns in the area! After trying on at other stores in town I was immediately aware that the quality and structure of their gowns surpassed anything else I’d tried on. My consultant went above and beyond to help find a dress that I would love forever
Gorgeous and personal Ma and Pop bridal shop and the lady was very personal and did not push me to buy anything
I went back to simply yours today to buy my dress. The service was great. They honored an expired coupon and helped me try on the dress again. Kathy, who originally helped me, was amazing. She helped me every step of the way and was honest and respectful. The rest of the staff were also amazing, and helped me right away, even though I didnt have an appointment today.I would recommend this shop hands down. Their floor room, fitting room, and display area are great.Kathy, thank you for helping me try on a thousand dresses! You are wonderful to work with!
Very impressed! My sister-in-law purchased her bridal dress here, and they had the best customer service (and dresses) of the three places we went. Pricing is comparable to other shops, but the customer service is much better. Trying on & ordering my bridesmaid dress was easy as well, and they have plenty of styles to choose from. Got good vibes from this place from the start.
I absolutely love this bridal shop! I had been looking for a wedding dress for awhile and my experience at Simply Yours was by far the best! The store was beautiful and the dress selection was to die for! My stylist, Kristyn, was so wonderful to work with! She was very knowledgeable about all the dresses and once she got a feel on the styles I was looking for she pulled me all my favorite dresses and even the one I said yes to! She even helped me personalize it by adding straps! She was super personable and easy to talk to which made the experience that much better!I would definitely recommend this shop for anyone, at any size, style or price point, they will have exactly what you’re looking for!!
I can’t say enough about Simply Yours Bridal! My daughter got her Stella York dress there and she truly looked amazing on her big day! The customer service we received was so personal and honestly over the top. I would highly recommend this family owned business, they make picking out a wedding dress a magical experience....thank you!!!
They were so sweet and helpful and sincerely cared about my situation even though it meant I didnt buy from them. Will definitely refer my bride to be friends here in the future!
I worked with Cathy while I was there. She did a great job in making me feel confident and comfortable. I had anxiety going into it but came out loving not one but TWO dresses. Over all it was a great experience and I would highly recommend!
I had a wonderful experience at Simply Yours! Kathy was so helpful in providing the best possible care when searching for the dress of my dreams -- she helped me pick out dresses in my price range and was very quick and efficient (and very professional) when getting me in and out of many dresses! She also had the perfect demeanor in helping me decide -- she asked probing questions that helped me compare dresses (Im naturally very indecisive) without making me feel pressured. She also had an amazing eye for pairing veils and belts to make the dress truly stand out! The store itself is gorgeous: you have your own private fitting room and you get to walk out to show your guests your dress in front of a big three-way mirror with pedestal to help you see the entirety of your gorgeous dress
Absolutely loved the selection and the help provided by Samantha. 100% recommend both the store and her customer service. Went through a ton of dresses. Found a couple then narrowed down to one. Left to go to another appointment at another store that was terrible. Ended up showing back up here, asked to try the dress on again and she was more than happy to help! Ended up leaving with said dress and so very happy with the vail and sash as well!!!!
Amazingly service here! They were very patient with me when helping me select my dress. I liked a lot of the dresses I had tried on initially and was worried the staff might be annoyed I was having a harder time narrowing it down. Instead they were incredibly supportive and didnt force me into any decisions. They helped me find my perfect dress and they have a great selection to chose from in the store. Highly recommend!
The BEST bridal shop! Our Stella York wedding gown did not come in from another shop in Fort Wayne....but didnt tell us until 14 weeks before the wedding! Simply Yours opened up an hour early to accommodate us, they called their Stella York rep and gave us so many beautiful options PLUS she made arrangements for a RUSH order so we will have our dress our time! Simply Yours is Simply Ours forever! Say yes to the dress with them!
I currently work at another bridal shop and got engaged and wanted to explore my options! The owner opened on a Sunday to work with me and she was great! I had 8 people with me, which I would never tell my brides to do but she worked with us well and didn’t seem frustrated when my family decided to pull dresses! Thanks again for giving me the experience I never thought I’d have because I do it every day! 😊
Simply Yours Bridal and Formalwear is the only store you need to stop at for all of your bridal necessities! The consultants are friendly and truly care about finding the dress that you want. I purchased my bridal gown (which was beautiful and fit great!), my maids dresses, and even rented my tuxes. When the day before my wedding, my veil (made by a family member) tore, Jennifer hand delivered a veil to me from the store. This is a store that goes above and beyond to make your day special!
TERRIBLE customer service. This place doesnt even deserve 1 star. The owner informed me in order to switch my size on a bridesmaid dress Id have to purchase a whole new dress, mind you the wedding is FOUR months away. This is a warning for all brides to be. Stay far far away from Simply Yours. Grettas and Davids Bridal are a much better choice, plus Grettas and Davids offer a much better selection at better prices. If you, as a business owner, can not offer sub par customer service to your customers then you have no business being a business owner.
Amazing staff that make you feel welcome. Loved all the dresses! The staff seem very honest with their opinions. Very helpful. I would highly recommend this shop for your dream wedding dress shopping!
Great prices and gorgeous high quality dresses!!!! Jennifer was very helpful and so sweet! Highly recommend this simply amazing place! 💜
I have found the customer service at Simply Yours to be non-existent and want to warn all brides of my experience. Simply Yours simply makes the problem yours and will do nothing to help you. My story:We ordered our bridesmaid dresses in March for an 8/5 wedding. In April I found out I was pregnant.Instead of just calling I immediately drove 35 minutes to the store so I could explain the situation in person & perhaps get the issue resolved. I thought that since the wedding was 4 months away & the dresses had JUST been ordered, I could order a larger size. I also thought since I took the time to come in & explain the situation, the staff would work w/ me to assure that my dress would fit as I would be 5 months pregnant at the time of the wedding.As I explained my situation much to my surprise the issue became my problem.I was told rather rudely by Jennifer, the owner, that my only option was to order another dress paying full price again.I could not believe this! When I explained I didn’t have a problem with David’s Bridal when a dress had to be replaced for my wedding, she told me “Go back to David’s Bridal.”Her employee, in what I assume was meant to be a customer friendly solution, mentioned maybe additional fabric could be ordered.I agreed & was told by Jennifer that she would have additional fabric when I picked up my dress at the beginning of June.The beginning of June came & neither the bride nor the bridesmaid’s received a call that the dresses were in.The bride called the store on 6/30 and was told that “a message was left”. I’m not sure where the message was left because no one had a voice mail-thankfully the bride had called to check!I went immediately on 6/30 (w/ my sister & mom) to pick up my dress.I was expecting to pick up my dress and the additional fabric that I was promised.I was told that the additional fabric wasn’t in yet but “don’t worry, it will be.”I was also given contact info of a seamstress who was currently on vacation until 7/13, but would “definitely, 100%”be able to do a complicated alteration.I was nervous that she wouldn’t be able to have the dress done in time. I called & left a message asking her to call as soon as possible.After several calls and email the seamstress did call, but told me that she was booked until September & that she wouldn’t be able to get me in–although Jennifer had stated she would “definitely 100%.”I called several times in July checking on the additional fabric.Ironically,one day I called 4 times within a few hours and continuously received voicemail.My mom offered to call.Her call was answered immediately.It made me wonder if they were screening my calls.My mom was told there didn’t appear to be any record regarding extra fabric.When Jennifer finally called me back, she stated she never ordered the fabric in April because there was an additional cost!I would have been willing to pay-although it was never mentioned!She then stated she ordered the extra material on July 2–the Monday after we picked up the dress. Also, when asked on 6/30 about the extra fabric, she told us(my mom & sister recall her words)“it hasn’t arrived yet.”During the phone call, she also stated she was worried that it wouldn’t be there in time! It would have been had it been ordered in April!I called every seamstress in the area & was finally able to find one to fix my dress. This seamstress asked me to find matching fabric.Now I’m paying for material which should have been ordered in April AND a rush fee to finish the dress by 8/5!The stress I have endured & the stress the bride has had to deal with has made this whole experience a trial when a call could have simply been placed to the manufacturer asking to change the size of my dress.I’m sure that another bridesmaid will purchase the same dress–in probably the same size ordered for me–but I certainly hope that it won’t be from Simply Yours. If I can save one person from the nightmare I went through, taking the time to write this will be worth it!
BUYER BEWARE. They will order your dress in a larger size so your forced to pay them for an additional service - Alterations! Unfortunately for them I had my own seamstress and she was horrified when she saw the size of dress they ordered for me. 2 sizes to large. Simply bridal will never have my business again.
So amazing there! Felt very comfortable there and was free to try on whatever wedding dress I wanted without having to say why I did or I didnt like the dress. Also very happy to say Im getting my wedding dress from them too!!
I called Simply Yours for dress alterations and scheduled an appointment. I did not purchase my dress through Simply Yours and told the individual on the phone that fact upfront. She said that was fine and instructed me to call the seamstress to schedule my appointment with her directly. I did so and attended my appointment 2 weeks later.Upon my arrival, the seemingly angry Simply Yours seamstress greeted me with a less than enthused demeanor. She proceeded to ask me youre not trying on your dress today, are you? I believe that was a very rude way to greet any customer. I told her, Yes, I was going to try it on today.She then told me that she can tell me an estimate for alterations costs but she cannot alter my dress any longer. The receptionist jumped in to tell me the shop no longer alters dresses purchased outside the store. I reminded the receptionist that I was told it was fine to schedule this appointment and that I originally informed the receptionist up front about my purchase from another shop. Despite this, they refused to serve me and told me to visit another alterations seamstress in downtown South Bend, IN. I would have to schedule a completely new appointment, take more time off of work, and drive a full 25 minutes out of my way.Im upset with Simply Yours customer service as all of this information could have and should have been given to me over the phone prior to visit. I took an afternoon off of work to visit the shop that I cannot get back and now have to reschedule with another sho and take MORE time off. There is no excuse for wasting my time and energy telling me one thing and doing another.I do not recommend working with Simply Yours Bridal.
My experience here was nothing but wonderful! I brought my Mom and Mother in law to my appointment and we had a great time. Katherine helped us and she is so sweet!! My experience wedding dress shopping here was everything I imagined it to be.
Simply Yours Bridal is managed very well. They are professional, and offer service with a smile. They are detail oriented. Make sure to give Simply Yours Bridal an opportunity to fit your fiancee and bridal party for your wedding.
Horrible. 0 stars if i could, overpaid for a dress that didn’t come until 2 weeks until the wedding and its 2 sizes smaller than what i ordered and they refuse to recompense or help with other options
Absolutely LOVE this bridal shop. Amazing staff who are extra helpful and make the bride feel special. Walked in a couple times without appointments and they helped me right away. Let me try on any dress and could pick out whatever ones I wanted to try on. Classy bridal boutique with friendly and helpful staff! Bought my Mori Lee dress from here and would HIGHLY reccomend this shop!
Ordered my dress and bridesmaids dresses here in 2014 and had a great experience.Shopping here now for my sister and they even ordered her samples to try. Above and beyond
Terrible customer service. Im glad to be done doing business with this place. They have treated 2 of my bridesmaids with such disrespect. One bridesmaid was told that shed be able to make an appointment with the seamstress but now the seamstress is booked and was very rude on the phone. They were supposed to order her more fabric for her dress which they never did so now she is having to pay an arm and a leg for her dress to be fixed. Mind you she gave them plenty of notice about having to need more fabric in APRIL. They dont even deserve 1 star. Davids Bridal is a much better choice for dresses. I wish I would have just stuck to them for my girls dresses.
I had an appointment, but was still (initially at least) stuck in a smaller dressing room and my consultant was also a seamstress, which was helpful, but she wasnt a great salesperson, so it seemed like she had a hard time helping me. They also didnt have enough seating for my group, at first, but I had a large group so I cant fault them for that! Overall, I would highly recommend the selection at this store.
Incredible customer service, even when dealing with out of state customers. Very great experience working with them!
Very sweet shop with really nice people
Beautiful place! Gorgeous dresses!
Great customer service. Friendly staff. Beautiful dresses!
Absolutely great service
Absolutely amazing!!! If you need a wedding dress this is the place to go!!!
Beautiful selection, great service
Overpriced