My son lost his glasses. Insurance wont cover another pair for another 6 months and he HAS to have glasses for driving. We went to Eyemart Express hoping we could get a pair FAST. Not only did we get a pair of glasses, but a pair of sunglasses too. It was a special, two complete pairs for $38.71! And they had them ready in an hour! You cant beat the price or the speed, and my son can see again! Shout out to Colette, she was awesome!! Ill be going back soon to get a spare pair for myself!
Excellent customer service. The store was very busy when I arrived but I was greeted immediately. I had a prescription already so I did not need an exam. I signed in and started to browse the selection. It was only 10 minutes or so before an associate called my name. It was Colette. She was really nice and very helpful. The prices and selection are great. I was able to pick up one pair in 1 hour(actually only 50 minutes) and my other pair will be ready in a week or so. (I wanted something special). Great experience.
Great experience there. Alex was the one helping me, he was patient, helpful, and understanding. He helped me get exactly what I needed & didnt make me feel rushed or pushed into any decisions. My glasses were BOTH done in under 20 mins. They look great and fit great. 10/10 recommend!
From the moment we walked in the door of the Granger IN location we were greeted with friendliness. The person helping us was more than patient as my son is very picky about his frames. We were told about the special offers, but did not feel pressured in to anything. When picking up my sons glasses we were greeted with the same friendliness, and I was amazed to hear that the frames had a full 1yr warranty on them no matter how many times we may need them replaced. Very Happy with this location of Eyemart Express and we will definitely be back..
They saved me, I am functionally blind without my glasses. Unfortunately I broke them the night before. I was going to a different store who told me it would be 2 week before they could get me a pair of glasses. I was desperate so I called around and found eye mart. They immediately helped me, I had a pair of glasses within a few hours. Without them I would not have been able to even cook for myself. Not only were they fast, they were friendly and welcoming. My glasses I got from them are perfect and I am even getting a second pair, for the same cost as I paid to the other store for 1 pair, thats even with me getting a higher priced frame for one of the pairs I picked out, and not using vision insurance. I just wanted to say thank you again to the employees for everything they did to help me❤. This is now my go to place for all my glasses going forward.
Cant tell you how much I was dreading shopping for my boyfriends glasses. He kept mentioning how it was going to be expensive and time consuming. Was incredibly relieved when Leanna took charge of what he tried on. She made it quick and easy! He ended up with 2 pairs he really likes, and they made them SAME DAY. As a matter of fact they were done before we could eat lunch and stop for dog food. Would give 10 stars, truly.
They were very efficient and pleasant.Kathy took care of my husband with his glasses. She was very helpful and knowledgeable.Kathy made his experience excellent.Plus, the glasses were ready in 2 hours.
Great service. Super helpful. The staff explains options of upgrades but is not pushy in selling them.
The people were very helpful! They had conversations with us and helped us pick out the glasses we needed. I highly recommend!!
3x client, hands down best prices and customer service! 3 family members now go and happily.Thanks Alex ☺
I have been a patron of eyemart over 10 years.I have never had a bad experience. The staff is always pleasant and helpful.
Was very pleased with efficiency and time it took to get eye examine and my glasses. Great job
Great customer service!! Got a pair of glasses and sunglasses in under 1 hour !! Will go here from now on.
Love going here. Everyone is always nice and easy to work with.
I went in on a busy Saturday and was in and out in probably 30 mins. Got 2 pairs of glasses and walked out same day in only an hour for them to put in my lenses.Great selection, great prices, and super nice people!
My family and i have been coming here for years now and the doctors are great the staff is great and helpful. Lots of selections when it comes to glasses. Always a good experience!!
Christie was exceptional. Very knowledgeable. I was blessed just meeting her.
We always enjoy the friendliness and fast service at Eyemart Express. We get lots of help and attention in choosing a frame that works with our prescriptions and looks great. It’s also great to know that if we have any issues whatsoever they will stand behind their product and make it right.
Everyone their was nice helpful and very professional. Most definitely recommend EyeMart.
My husband was past due on a contact lens exam. We called in on Friday and they were able to set up an appointment for the next day. We were only there for about an hour and my husband received a contacts exam, a prescription for contacts and glasses, two sets of contact lenses and two new pairs of glasses. We were able to pick up the glasses about an hour and a half later. Joyce helped us out tremendously. She showed us to the discount glasses and told us about the buy one get one offer going on. She remembered me when I came in to pick up the glasses and had them ready as soon as I walked in. It was a great experience, the prices were reasonable, and, even though it was busy, we were helped promptly and thoroughly.
My family has been very satisfied with the customer service, cost and efficiency over the years at this eye care! An extra shout out to Holly and TJ for making good recommendations, repairs and being trustworthy.Thank you!
The lady that helped me find my glasses was very helpful! She looked through frames with me and gave honest feedback on how they looked. With her help, I found 2 amazing frames for myself that I absolutely love! Then I was told my glasses would be ready in an hour, but they were both ready in 15 minutes!! When I picked them up, they helped make sure both pairs fit me well and sent me on my way! SUPER pleased with my experience there. Ive never had glasses ready so quickly, and the help I received picking out my frames was phenomenal!
Very professional and when a major piece of their equipment went down, they were able to only miss the pickup date by two days. Very friendly staff. No public restrooms available. Very pleased with the glasses they provided.
This is a great place with professional and fast service
The eye doctor here is great and very nice . The man that helped me fit my glasses was also wonderful. The price is a great deal. So if you need glasses this is the place fast service a big selection of frames and friendly people.
My daughter, who wears contacts all the time, had to deliver her son 3 weeks early by a C-section. They would not let her wear her contacts for the surgery, and she would not be able to see her son be born without glasses, which she did not have and which Eyemart Express was able to make for her in time for her surgery that same day! They are wonderful!!
Sales people were handy but not hovering and we found the style we wanted quickly. Both my son and I were getting glasses. He got my “second” pair! Unbelievably his were ready in 17 minutes!! Of course I have to wait 10-14 days for mine due to polycarbonate lenses. They have to be ordered but we found the exact same style that I have now even though it has been a few years since my last pair of glasses!!
Excellent service! I was in a rush and was able to be helped very quickly. Also, the deal I got was awesome. I went to a competitor that same morning and they almost charged me double if not more with a week time of wait. I left and went to Eye Mart. Love that Eye Mart is so quick! So convenient.
Had a great selection of glasses and even found more when my fiancee wanted a second pair of glasses for transition lenses. Had his first pair done in a half hour, and was relieved as he broke his only set the night prior. Great prices and great Customer Service. We will be back again!
The staff was as quick as customers would let them be, I watched one staff member go out of her way to help/hand hold an older women who was by herself, even tho there were people in all the seats waiting to be helped. I got 2 set of glasses and had a coupon but the staff member figured out a better deal for me. Happy with my choices, might go back occasionally to see if any other frames I like.
I brought in a pair of designer sunglasses in hopes they could put my prescription in them. For a very reasonable cost they did it perfectly. Even matched the lenses color exactly. All within an hour. So happy with their service!
This place has awesome people and great customer service, I will never regret going here
I saw Dr. Heddle here for an eye exam. It was the most informative and thorough eye exam Ive ever had. He explained everything going on with my vision. It was honestly an eye opening exam. Im so happy I decided to go to Eyemart!! Also, the lady who helped me to pick out my frames was very helpful and let me take my time. She helped me pick out the perfect frames! I would highly recommend this place!!
Excellent selection and awesome customer service. Affordable glasses and great service. Well be back.
The staff was absolutely professional & friendly. I didnt feel rushed when choosing glasses. And I loved getting 2 pair of glasses in 1 day! Very reasonably priced. Thanks for a great experience.
Fast and professional
We have been Eyemart Patients/Customers for almost 7 years. The customer service is top notch. We have left and tried private Optician practices and they have been sub par In quality and customer services, compared to Eyemart Express. We will be life long customers as long as my family needs corrective eyewear.
Susan F. Was the best. Her personality is super and she was so helpful. I never once felt rushed to find frames that I like. Thank you I’ll be back.
Excellent service at Eye Express, Granger. Christy helped me choose the right frame amd even helped me make a decision about whether or not to get sunglasses. She was very helpful to give all the pros and cons, without pressure to purchase. I will definitely be returning g for my familys Eyewear needs!
My experience at eyemart for my family was very fun and professional. The staff was very helpful with picking out my glasses as well as doing the eye exam
My husband lost his glasses in a kayak tip-over and EyeMart Express was able to make 2 pairs in less than half a day at a fraction of what we spent for the original glasses.Shout-out to Holly. She was wonderful.We will use Eyemart Express for all our eye care needs from now on, and will highly recommend them to everyone!
Good Prices, great service, and excellent speed! I could not be more pleased. I am very glad I did my homework before getting an eye exam and glasses! Out of all the companies I searched they had the best overall reviews and now I know why! I will be a repeat customer for sure and will gladly recommend them! Got my 2 pair of glasses in just over an hour! AWESOME! I WOULD GIVE THEM MORE STARS IF THEY WERE AVAILABLE!
We have been going here for years. Love the assistance with picking out our frames and then the fitting when you pickup! Great group of people and they have been there for years!!
The optical staff is awesome. Absolutely love my new sunglasses! Everything was super fast and super easy!
If you need glasses ASAP this is the place to go.. good quality glasses for a low price. Thank you for my vision back!
I was in aw I stepped in Eyemart Express and was greeted and helped immediately. I had just left an eyeglass placed and nobody bothered to help me but as I walked out the door they wanted to know if I saw anything I liked. I pay cash for my glasses and they are never under $500 and if you can’t treat me well then I can keep my money. Eyemart was what I needed to uplift me because I got great glasses and a good price. Thanks so much !!!! And I’ll be back again.
This was my first time shopping there and they treated me like a regular. Everyone there was very nice and helpful, really friendly. My glasses was even cheaper than I expected! And I purchased the ones that tint when its bright outside and lighten when its dark!
Best selection for me & my big head. Nice people. Great prices.
They provided great service and were very quick. The staff at the Granger location is very friendly and knowledgable. I would definitely recommend them to anyone who is looking for a new eye Care center.
Awesome quick service, affordable, great selection. I lost my glasses and went there for a new pair. I paid $220 after insurance for the lost pair, I purchased two pairs for only $270 without insurance! The glasses are beautiful and I had many to choose from. The previous place I had one style to choose from in four colors. Needless to say I wont be returning to the previous eye doctor. Thanks Eyemart!
The warranty alone is reason enough to buy from Eyemart. Each frame comes with a one year free replacement warranty. We have had to utilize this in the past and it was simple with no questions asked to replace them. Couple that with their outstanding prices and phenomenal customer service and you have the best vision center around!
Christy was very helpful and took a lot of time to show me various options!!
I ordered my glasses at Eyemart after having an eye exam elsewhere. The glasses at eyemart were about $125.00 less then the place I went to initially, AND the initial place was in network with my insurance. Eyemart who was out of network and yet it was still significantly cheaper. I was a little hesitant order them because I have a complicated prescription but they turned out great! Everyone was very nice, and the optician easily figured out what size and shape frame looked best with my face and gave me some great suggestions.
This was my first experience and let me tell ya! Everyone was so kind, helped me pick out some very cute glasses, and was done in a timely matter. I am 100% satisfied with the service, prices, and quality. I absolutely will be doing all my eye care needs at Eyemart from now on!
An employee greeted me as soon as I walked in, I had my glasses and frames ordered within the hour. The employee was very polite, knowledgeable and helped me a lot. I had an excellent experience. I love my glasses
I am the most impatient person ever so I am incredibly pleased with the entire staff here. I came to my exam at 11am and by 1pm I had new glasses. Doctor was thorough and to the point, amazingly friendly, and super helpful. Kathy, the woman who helped me pick out my lenses was on track with me about what I wanted, I didn’t feel rushed, overall fantastic experience. Not to mention I was told it was going to take an hour for both of my pairs of glasses to be finished and they both were done in half that time. These guys are seriously awesome, 10/10 would recommend!
We loved Kathy! She patiently guided us in choosing new frames and we left feeling confident and happy with what, in the past, had been an agonizing decision. Nice people and the office was clean and organized.
My eye exam was great. Dr Geoffrey Heddie explained more about my eyes then any other eye Dr. I have gone to. And I have been to a lot of different eye Dr. to. He explained all about my eyes and what they are looking for when they do the exam. Had a great experience there with the explanation of the costs of my glasses to. Will definitely go back for my next set of glasses.
Very prompt at helping and supportive. Christy was very in tune with what is on trend and what will look good on you. Thank You! Love my glasses and the positive experience.
I was pretty disappointed with my last visit here. I got a new Rx from the Dr. the lab was behind so my glasses were ready in 2 days. When I put them on I told the lady I cannot see through these at all. She instructed me to try it for a few days and then if I was not happy to come back. So I did just that I returned and got a different lady and I was told the same thing that my eyes just needed to adjust and they checked my RX and assured me that my lens was cut properly. After a few more days I went in and a gentleman told me that I needed a new Eye exam. So I went over to the doctors office and made an appointment for three days later which was their first opening. When I got to that appointment I was instructed to go over and have my lens checked again. I spent my entire time waiting and my appointment was over and now I’m really aggravated. So I went over to the doctors office to make a new appointment where I was informed that I would probably have to pay again if I rescheduled.So I just left and took my prescription to a competitors store where 40 minutes later I walked out with a pair of glasses I can see Perfectly with. So I made 4 40 min. Trips one way to this place and spent $200 to put lens in my 8 month old frames I had bought here and cannot even see through them. I do not recommend this store at this time.David Schrock Wakarusa INUPDATEThe manager of this location (Tom) reached out to me after this was posted and wants to make this right! He offered me a full refund to which I replied “ I would rather work it out and have another great pair of glasses”I believe he was very concerned and very sincere
We worked with Jessica. She was very knowledgeable. She made sure she gave us all options of purchase and helped us make the best decision. She knew the best choices of frames for my husband. Service was very fast on his glasses. .. done in 85 minutes!
Update. They called and they worked hard to get my glasses done today.The Drs at the office are great—- this review is not a reflection on them.Glasses are never complete and ready when quoted. When I picked up a pair a month ago I told them something was wrong. They said no they are right. 30 minutes later and after further looking at the lenses she noticed the lenses were defective. Funny —— you should listen to your customer when they tell you something is not right. Next issue a month later, I went in on a Friday afternoon to have the my prescription redone and I was told they would be done the next day. I said ok the next day in the morning would be fine. When I called them to find out the status of my glasses I was told they may not be done until Monday. Wait—— What???! This is unacceptable! It seems to be a pattern with Eyemart. TO LET YOU DOWN. It also took Them a month to get my moms lenses correct. The funny thing was when we were in there about my glasses my mom specifically asked about her lenses and if they were back, the lady checked, she said no I do not see them. An hour later she got a text message telling her her lenses were here ready for pick up. Wow!
The slection of eyewear was great even had some name brand fashion at a reasonable price I had two pair of bifocals cut one with a tint one clear non scratch no glare and paid just over one hundred after taxes put them into be cut they told me they would be done around 4 pm he next day I received a text message at 1:30 pm they were done great job all around the staff also. Did an amazing job even looked up on taking my insurance next time around thanks Ill not ever go anywhere else again!
The staff is wonderful, helpful and honest about the process of choosing frames and styles. The quality and precision of the eye exam was excellent, I am thrilled with my new glasses because I can truly see!
Amazing experience! Related well with the younger optometrist. Hes an awesome guy. I explained my situation, avid gamer that works on multiple monitors for 12+hours daily. Instead of being reprimanded, I was taken care of. Love being able to see!
I was very pleased with their service. Nice frames to choose from and everyone was very friendly and helpful. They will do whatever it takes to make your experience here satisfactory. Would highly recommend.
My son’s glasses were run over by roller skates. I didn’t think they could be fixed and was prepared to get new ones. I decided to take them in to ask just in case. They were able to fix them back to like knew and for free!!! I was so excited we didn’t have to get a second pair. I got a new second pair for my daughter and they said the wait may be up to 2 hours. It only ended up being 18 min! That seems fast for glasses. The lady who helped fit the glasses to my kids was very friendly and seemed knowledgeable about what she was doing. She got the glasses to stop sliding down my daughters nose and straightened out the unevenness in them. I highly recommend eyemart express. They are helpful, fast and kind.
Let me begin by saying my wife and I are both handicapped. As this was our first visit to Eyemart Express and Dr. Longnecker we were not sure what to expect. Unfortunately there were a few technical glitches early on. Despite this everyone was pleasant and helpful.On our second visit to pick up our glasses they absolutely put their best foot forward. Everyone worked together as a team to assist us and our optician. Communication and customer service are exceptional.If youre looking for a new full service eye care center I highly recommend these guys.
Our son went in found the kids frames, picked the ones he liked within about 4 minutes. Kathy asked if we needed help and he said he would like the ones he was modeling. He handed her his prescription. She measured him, explained the polycarbonate lenses and kids insurance plan, we paid and expected to have his glasses ready in 2 hrs.15 min later I received a txt that they were ready and now have the happiest 9 yr old around who sees better and loves his new look.
Everyone was so friendly and helpful. My doctor was amazing very caring and the most thorough eye exam I have ever had. Definitely going back to doctor heddle
Eyemart Express did a amazing job & the employees are super helpful & friendly especially Kathy at the Granger location. 10 thumbs up👍👍👍👍👍👍👍👍👍👍
My grandson broke his glasses. I was able to take him in and within an hour he had new glasses. Great prices and great service.
Eyemart express went above and beyond to satisfy my special needs, I had a hard time deciding what best fit my personality, after they made my 1st set I was not happy but, they said they would remake the glasses at no cost to me. The rep Joyce was awesome she allowed me to take my time to rechoose a pair she also remembered there was another paor i had liked a found those frame too. What an awesome experience. Thank U Eyemart, I love these glasses.
Thats to all who helped me out. Now I can see why the store was so busy. I Love my new glasses. I got 2 pair for much less than I paid for 1 set. My one set was double the price plus I had to wait two weeks to get them, they were just handed to me they offered no adjustments and did not make sure you could see, or read. Kudos to you. Youve earned another customer and will recommend you to everyone. Thank you, Janet.
They were very helpful and understanding when my son broke his glasses in gym, and even showed me how to download a coupon while I was there to save me some money on what I had picked out. My sons glasses were made within the hour! Outstanding service!
It was my first visit to EyemartExpress and I have worn glasses most of my life. This is my place to go from now on! The service was fast, the staff very friendly and helpful, and I was told it may be 2 weeks to receive my glasses and they were ready in less than 5 days! Besides all this... I love my glasses!! 2 pair for less than any previous single pair I have bought elsewhere. We are spreading the word!!
They were very friendly, and helpful. I love them, because they let my 20 month old son play and try on glasses lol!!! He was out of my hair for a good 30 minutes. Thats a long time and mommy world lol!!!!!
Very happy with the service here. They didnt try and sell me a bunch of stuff to jack up the price like other discount stores do. Their discount frames are actually something you can wear in public and the prescription and glasses were perfect. Best glasses buying experience Ive had in a long time.
Everyone was SUPER friendly and so helpful! My glasses were done in 20 minutes. Stephanie, the office manager for Dr. Longenecker, was great! She answered all of my questions and made sure I had all the info I needed. The entire staff of the eye doctor as well as in Eyemart were just the best! I really highly recommend this Eyemart Express!
I was very happy with this experience at Eye Mart. I have used your lab to get my last three to four times that I have needed new glasses. Each time I was completely satisfied with my glasses every time.
I thought everyone was very professional and courteous ❗️I was pleased 😀
Great selection at a reasonable price ! Friendly and very fast.Placing my sons order for 2 pairs of glasses, we were sent 2 texts and it was only 30 minutes for them to be picked up and fitted !!! We have been going to Eyemart Express for years.....
I had an emergency situation where I needed to replace my single vision glasses ASAP. After calling around multiple places, I contacted Eyemart Express. Sue B, optician, answered the phone, listened to my predicament, took my prescription over the phone and checked to see if they had lenses in stock. She told me about a special they had currently going on. I arrived at Eyemart Express within the hour, selected two nice frames, and in less than 45 minutes I was back on the road with my new glasses!A special thank you to Sue B and Eyemart Express for saving the day! P.S. I LOVE my new glasses!
Had to get glasses right away, so I made a last minute appointment anywhere I could, lot of places would not see me til the following week. Called eye Mart & was scheduled the same day and by the afternoon I walked away with 2 glasses which were ready in 23 minutes. Fast & friendly service, good selection. Okay prices . For a last minute last resort option I was pleasantly surprised .
Staff was super friendly and helpful! They helped me find a pair of glasses that was me and helped me out on first time Progressive lenses. Always a great place to go and really reasonable rates for there frames.
Had a Thorough eye exam, I love my glasses! This is my favorite place to buy glasses, been going for quite some time. And way better service than America’s Best.
My 9 yr old tends to be rough with her frames. Being able to replace the frames is invaluable saved me at least 200 last year. I wont go anywhere else for her.
Very nice and friendly Place to buy your eyewear very knowledgeable employees and a big selection of eyewear....
From the very moment I walked through the door, in my opinion they were excellent. Staff was great in helping me out. Good experience l will definitely go back again.
Great prices and friendly knowledgeable staff. Got some great designer frames at a deal that I couldn’t anywhere else!
Great service nice selection of frames and they have your glasses ready same day 👍
I have very poor vision and so my glasses are usually very thick. Eyemart Express was able to send my glasses out and have the lenses sides flattened. I am very happy with my care there and any adjustments that are needed are made or done quickly and easily and free.
Very friendly and helpful folks at this location. This is the first time I have used Eyemart Express, and if the quality of the glasses holds up, it wont be the last.
I was a walk in & in no time at all they had me in for an eye exam! DR Graves was awesome.Explained every step to me & was easy to understand.I got to order my glasses right away & was able to pick up my new glasses the very next day.I would definitely recommend them for your exam & eyeware!
Excellent selection, Leanne was awesome at picking out glasses for me to try on. Very thorough.
This place is awesome! Great selection, decent prices and friendly staff!!!!! So happy I found this place!!!❤️🤓
Kathy was the best, she took the time required with me. Kathy was absolutely honest with me about my frame selections she genuinely cared if I was happy and if my glasses were comfortable. I will always seek her out in the future.
Was told each of 2 pair of glasses would be ready in an hour. It took 1/2 hour for both pairs. What great customer service. Thank you so much.
Good prices if you are shopping on a budget. You wont find $600 glasses here. Service is good and screenings are done onsite for convenience.
The assistance of a lady named Kathy was amazing. She helped me find two perfect pairs of glasses. They were done so quickly I was very impressed.