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Novus Glass
205 E Park St, Grants Pass, OR 97527, United States
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Novus Glass
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Ka
Review №1

Novus is very professional and the best in town. The only place I would do business with for window needs on my vehicle. They are fast and always get you right in when you pull up. Highly recommended.

Qu
Review №2

Amazing work!! This was an insurance claim and thye got me in the next day! Thye were fast, nice and easy to work with! Did an AMAZING job!!

Tr
Review №3

My appointment was set for my windshield installation around my schedule. They were very courteous and professional. My windshield was installed and my various safety and anti collision systems were calibrated and reset. I highly recommend to anyone needing replacement or repair.

Me
Review №4

Bev and dell always take care of when while getting a service.

Da
Review №5

I had a crack in my windshield that needed to be repaired. They were extremely professional, knowledgable and friendly. Even let me watch the repair being done with explanation of their process. Highly recommended!

Mi
Review №6

100% reccomend Novus and their amazing, above and beyond, customer service, specifically Bev. Thank you.

Ro
Review №7

Super efficient, great pricing . I am very happy with the new windshield. They did an excellent job of installing my windshield . I wouldn’t go anywhere else.

Pa
Review №8

Fast repair and professional results. Easy to work with and informative. Shop works with many Insurance companies.

Em
Review №9

They helped me out with a windshield repair near their closing time and it was much cheaper than other places I had called or did a free online quote.

Ro
Review №10

Great customer service and prompt with glass repair. Recommend them highly!

Ka
Review №11

Fast efficient service. Very nice staff.

ma
Review №12

They replaced my boat window and Ive had it done 2wice and bolth times novus glass has done a great job.

Je
Review №13

Had my window next day awesome customer service and half the price I had gotten quoted from the competition

JA
Review №14

Good service on the phone and in person. Good pricing. I would go again (but hopefully dont have too :)

Ju
Review №15

Wonderful service. Above and beyond professionalism.

Da
Review №16

I have had several glass repairs done by these guys and they are professional, and really do a great job. I recommend them highly.

Jo
Review №17

Bent over backwards to get us back on the road. We were travelling through and had a rock create multiple cracks directly in front of the driver.

Do
Review №18

I drove in with my windshield moulding flapping in the breeze. They were quick to clear a spot for me so they could address the issue. I was able to drive out of there within 15 minutes safely. Quick and efficient and extremely helpful.

Ri
Review №19

Would recommend. Walked in off street they were actually able to take me within a few minutes and resolved my issue (chip in windshield). They also helped me with my insurance company -they took care of the call to my insurance and did everything they could before handing me the phone to approve the work request. Very appreciative.

Br
Review №20

Great friendly service! I pulled in just to check about having some cracks sealed and he was Johnny on the spot and took care of it right then for me. Reasonably priced and fast service! Definitely recommend them to everyone!

al
Review №21

Great service. they serviced my car the moment i got their which was 1/2 hr. early. A nickel size crack in my front window now looks like a tiny spider. Thanks guys

He
Review №22

I had my Fiat’s windshield replaced in February because of a rock chip that had cracked my whole window. Only a few weeks later I got another rock chip in my new windshield. Novus Glass fixed my chip without having to replace and didn’t charge me because it was so close to the warranty. I would definitely recommend them. Super nice and great service!!! Thank you so much!!!

Ke
Review №23

Top Notch in service and very timely!! My pup and I were treated VERY well!!!

Ei
Review №24

This place is great! Beginning with the gal who answered my call...nice & helpful.I was just a short bit into a (family emergency) trip to Colorado when the rubber seal for my windshield came off at the top. Not good!The guys at Novus took a look, pulled my car around, fixed the problem, AND charged me ZERO! Bless you hearts! Thank you!!!

To
Review №25

I have had several cracks and chips repaired, a windshield replaced, and a rear window replaced on different vehicles, and every time I received same day service. The prices were reasonable for each service, and the techs are friendly and knowledgeable. Thanks for the great work.

Aa
Review №26

Good people. Good price.

Mi
Review №27

Great service! Was able to get my car in for a windshield replacement the same day I called. It was done within a few hours. Hope I never need their service again, but Ill be going to them if I do!

Ri
Review №28

Such a great experience working with Dell. He really helped us out of a jam. Hes very generous and knowledgeable. This place earned a life long customer and we will be sending customers his way as much as possible.

Te
Review №29

I stopped in on 10/26/2020 to see what they could do about my windshield and rear window leaking. Dell Shop did a leak test informed me my windshield was leaking and would need a new windshield also the rear slider window was leaking around the seal and that the seal was hard to find. They replaced both windows afterwords did another leak test found the rear brake light had a leak also the body seams had a leak they repaired all leaks they could find. I would have to say they whent over the top I am extremely pleased. Oh ya they are extremely professional

To
Review №30

Easy to set an appointment time that was for the very next day. Prompt service to replace the windshield at a fair rate for a large diesel truck. Replacement was completed in under two hours! Happy to have the truck back quickly.

Ra
Review №31

Quick turn around of my windshield replacement

Be
Review №32

Great service. Great staff. They make your car look great again!

Jo
Review №33

Replaced windshield in less than a days notice.

An
Review №34

Fast and efficient. Great job in replacing our Windshield. The prices cant be beat. Friendly staff.

MA
Review №35

Novus glass provided extra service without charging me. I am in a wheelchair. I did not know how I was getting home. I talked to their staff. They offered to pick up my van and bring it back when they were done. I really appreciated their kindness.

Ma
Review №36

The crew at novus did an incredible job on our Subaru windshield fixed multiple rock chips not only were they fast and very friendly but helped us with our insurance claim as well thank you so much for the professionalism and thank you Beverly for your patience and for dealing with our insurance company will definitely be only going here from now on for our auto glass needs!!

OO
Review №37

Had two windshields replaced here and they did a great job!! Del is the man to help you out, great service and quality work at the cheapest I could find.

Ji
Review №38

Excellent service, they responded on my email immediately at Saturday night and solved my broken glass ASAP! Very professional and nice guys here I totally recommend them...

Ro
Review №39

Very kind and fast service affordable .. i tried other top rate places in the near by areas was rescheduled over 3 times novus glass is WONDERFUL

Ni
Review №40

Outstanding service! From Beverly in the office calling my insurance company to make the claim, to the repair men who are currently cleaning up the mess from a morning surprise of my back window being shattered. I would recommend Novus in Grants Pass to any of my friends and family. Thank you for being exceptional to your customers!

St
Review №41

Great service. I came in with a cracked windshield and they fit me in the next day. In and out in an hour and half, and everything looks great. Polite, helpful, super convenient all around.

Na
Review №42

Couple cool dudes that knew what they were doing, I also had mention about getting my sunroof replaced on my Subaru outback, they had looked at it and mentioned about me taking it back to the place I had gotten it done.. they said much much moisture was coming in from there, thanks guys!!.

Ed
Review №43

WOW! These people are great, professional, quick and fantastic price.

De
Review №44

Been to Novus several times due to rock on freeways or local vandals breaking my window. There fast and nice people to deal with.

Ja
Review №45

My wifes windshield took a rock and had a crack that couldnt be repaired. I called Novus and they had the car in almost right away. Im just a couple hours they had the windshield in and its better than new. Great work, great service, Ill be back for sure.

Ma
Review №46

Had a small star chip on my new windshield. Was able to walk-in and be helped right away. Friendly staff and quality work!

De
Review №47

My car was broken into and the window smashed out. I couldnt believe they could fix it for me within 2 hours! It was like it never happened. They sure made a bad day better. The staff was extremely helpful and friendly and the service was amazing.

Ch
Review №48

2004 Highlander windshield replaced for $245. Other places $400+. Theyve always done a great job and cost much less than Bills Glass or Farrells Glass.

ZC
Review №49

We at ZCS love Novus! We bring all of our vehicles here for any glass repair/replacement. Highly recommend them!

Ru
Review №50

I just bought a new car out of Toyota dealership and unfortunately just a month with the car i had an Incident with my windshield while driving on the road getting hit with a rock and cracking my windshield but I Instantly called Novus on a Monday took me in on my lunch hour to check out the car and see what would have to be done and Dell was really helpful on the phone and as soon as I made it to the shop Beth was just as helpful and both delivered great customer service. Everything was taken care of quickly and in a professional deliverance and my windshield was just installed couple days after. I was satisfied and would definitely recommend and use their services again.

Sc
Review №51

Contrary to all the advertising on their site they are NOT Mobile. And the woman who answered the phone was really abrupt and kinda rude - like it was my fault for not knowing they are not mobile. If thats how they handle a simple phone call I sure would not trust them to replace my two windshields.

Cr
Review №52

These guys are great. Price was very reasonable for a windshield replacement to start with, then, when they discovered a shoddy repair/body work done before I owned the car, took the time and extra effort to fix it up right--all at no additional charge! Really appreciated the conscientious work ethic of Del especially. Thanks, guys!

No
Review №53

I highly recommend Novus, they did everything they could and got me squeeze in and back up and running when my rear window got shattered. They went above and beyond to help. Great people and great service. Thanks again.

Al
Review №54

Great customer service! Pulled up and they came out to help me as I had two small children in the car. Was able to fix my windshield quickly. They had books and crayons to help entertain my kids. Highly recommend this place for repairs. Super friendly efficient staff!

An
Review №55

These guys are AWESOME! Always get us in right away and get the job done fast!!!

ch
Review №56

Local business - love these guys! Knowledgeable fast service Pleasant relaxing environment! Im sure Ill be back! Thank you!

Wi
Review №57

Great customer service and best prices in GP! Not even close!

Jo
Review №58

Great job!!! They went beyond replacing my windshield. They cleaned the dash and floorboards. I was not expecting that. Thank you, Novus!

St
Review №59

Amazing Customer Service! Every person there took great care of us. The neighbor kids shattered my sons back window on accident. We called everywhere and they were by far the lowest price. Once the window was replaced, my son noticed that everything was warped when looking in his rear view mirror. I took it back and there was a manufacturers defect, they replaced it without hesitation but noticed there was still an issue. He found another manufacturer to use and it is great! I highly recommend them for their great nature, wonderful work and phenomenal desire to take care of their clients!

DM
Review №60

Great service and sealed 2 rock chips in about 30 min. Best part was they asked if I had full coverage insurance, which covered the entire cost! Highly recommend Novus Glass!!

Ma
Review №61

These guys are amazing I highly recommend Novus glass!! Five stars!!!

Si
Review №62

Cracked a rear windshield, complete disarray with novus to the rescue. With the next day fix, super helpful staff and all around great service. Should be first stop shop here in GP

Jo
Review №63

Ive had several windshields replaced here. Friendly service, good prices, and they tell it like it is.

Sa
Review №64

They cleaned the headlights on my vehicles - they look almost as good as new. They also applied the coating to my front windows and now the rain and frost roll right off with the wipers. No more scrapping!!

Ki
Review №65

Great place! They had our need windshields in stock, got us in quickly and are all very friendly.

Ke
Review №66

Scheduled an appointment last minute and took half the time they predicted and the cost was half the price of competitors! Did an excellent job and they were all so friendly. I would absolutely recommend!

Le
Review №67

They were able to squeeze me in and make a last-minute window patch. It looks like it never happened.

An
Review №68

In the last 2 months I had to replace my front windshield and rear winshield and both times Novus glass did an amazing job. Scheduling my apts to them being on time and communication was all around easy and simple. I will always go back and they are preferred by progressive (lifetime warranty). Thanks guys!

Jo
Review №69

Traveling thru from Canada we got a bad rock chip on our class A motor home. When we drove into Novus parking lot the attendants came out immediately to help us. They were on the job immediately with smiles on their faces. Within a short time we had our windshield repaired and we were on our way. Thank you boys!

na
Review №70

They were very helpful over the phone and were able to give us a quote right away. They gave us same day service. I highly recommend them!

80
Review №71

High integrity and trustworthy. We are over 150 miles away and asked for this NOVUS location to repair a windshield remotely. They went out to the vehicle and found that the damage had already been fixed before. NOVUS didnt charge us for an unnecessary repair or even the trip to the vehicle. Very much appreciated.

Br
Review №72

Great place, very helpful and professional completed the job perfectly and answered every one of my questions would highly recommend

Sa
Review №73

Called to see if they could install a new windsheild in my car, but wouldnt do so because of where I got my windshield. Not super helpful at all. But luckily bills window replacement was more helpful!

Th
Review №74

Friendly and Curtis staff took care of our repair fast would recommend this shop for any windshield repairs they also do headlight reconditioning great place

Ra
Review №75

My friend David had his windshield replaced there and it is fast, the great job

Mo
Review №76

Had the misfortune of being behind a big truck on Friday, resulting in a cracked windshield. Contacted the Novus team (Del) in the afternoon on Friday, just a few minutes before closing - he was very professional and helpful. Went in on Monday to make an appointment and was back on the road with a shiny new windshield by 3:15 on Tuesday - They even cleaned my mirrors. Special THANKS to Justin, Del, David and the whole crew.

Br
Review №77

Had a windshield replaced on my 04 wrx and they did an awesome job! Price was very reasonable and would recommend their services to anyone.

Mi
Review №78

Quick, pleasant experience. They have me a ride home and picked me up once it was ready :)

Da
Review №79

The shop is kept in very clean condition, a great sign. Dell greeted me right away, hustled out to my car, and repaired my car door window with alacrity. He looked at the crack in my windshield, gave me advice, and charged me nothing. thanks, Dell!

St
Review №80

These guys are always super helpful and prompt with their service! Thank you!

Pe
Review №81

Awesome customer service. Quality work. I will use this shop for all of our vehicles in the future.

Ce
Review №82

They are fast and do a good job

Jo
Review №83

STOPPED IN WITH NO APPOINTMENT & EXPECTED TO GET AN ESTIMATE TO REPAIR CRACKS IN WINDSHIELD INSTEAD I WAS ABLE TO GET A HAIR CUT NEXT DOOR & JUST A SHORT TIME AFTER WINDSHIELD REPAIRED AT A VERY REASONABLE PRICE. EXCELLENT SERVICE !

Al
Review №84

Kind, courteous, professional, and fast!! Thanks for making this process as fast and easy as possible!

de
Review №85

Fast, Friendly, fair price. They installed a new windshield on my 03 Tacoma and what a difference.

da
Review №86

Great service, good home town care..

Ri
Review №87

The fixed my 85 Chevy Camero window. Thank guys. Did a great job.

Mo
Review №88

Amazing staff and service! Fast and efficient too .. Everything addressed and beyond my expectation, everything came out perfect, Thank you so much I highly recommend Novus of Grants Pass, Oregon

Jo
Review №89

Bev, Dell and the team are awesome, professional kind and beat their competition by as much as $70 to $100 on a windshield replacement and done the same day I called. Great service - would highly recommend! JMG

Ty
Review №90

Excellent service! Highly recommended top quality workmanship.

El
Review №91

Called for a quote, the lady was short and didnt seem like she wanted to answer my questions. Even though qoute was cheaper, you will not get my business. First impressions speak volumes.

El
Review №92

They where rude and disrespectful

Ni
Review №93

Novus is the best glass shop in town. Low rates and great service!

Me
Review №94

Bev and Del are the most helpful and kind people...I would recommend any glad needs to go here ..... quick service to

To
Review №95

Great service and they took care of the insurance claim.

Ru
Review №96

Great customer service

Ni
Review №97

Very fast pros,changed the windshield in my jeep wrangler in minutes, thx

Al
Review №98

Awesome service, very affordable, and efficient!! Will use them for all my glass needs!

Jo
Review №99

They did a great job on my windshield and I was in and out of there in no time.

A
Review №100

Always very helpful and friendly

Information
6 Photos
100 Comments
4.7 Rating
  • Address:205 E Park St, Grants Pass, OR 97527, United States
  • Site:https://novusglass.com/locations/grants-pass/en/
  • Phone:+1 541-474-5646
Categories
  • Auto glass shop
  • Glass repair service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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