These people are absolutely WONDERFUL. They always put me in such a good mood, and they give you top dollar for any gold and silver you bring them. They’ve got a great sense of humor and they LOVE to make their customers happy. I would go to them before anyone else ❤️

I can honestly tell you from experience they are more than just honest and fair. They are very knowledgeable and informative and down to earth people. Actually like small town neighbors, they care. Best prices for buying and selling around I know, because this is my last week working for J. Austin & Company after over 4 years and that’s what my customers have always told me. The only reason I am leaving is my mother is ill and I am moving to another state to take care of her. Mark, Andrea & Sarah, will miss you all! Thank you for always being health comes first people to your employees and your customers! Best company in my 55 years I have ever worked for hands down. I had fun, worked hard, learned a lot, your great teachers! Thank you both!

This place is awesome. I dont know anything about coins, silver, and gold but after one trip to there shop they had educated me on how to tell if a piece is real gold, they were honest about the fact that silver was at an all time low and that they werent accepting it. And although they werent interested in purchasing my gems they recommended a couple places to take them. I will definitely be back in the future to sell them silver or gold. Not only did I get a fair price for my silver and gold but I got a little lesson how to tell real from fake when it comes to gold. Thanks again.

I usually go to J. Austin for coins and bullion. The other day I was in there and Mark and I got talking about some of the jewelry they had. I was looking for something nice for my wife. What caught my attention though was that they did repairs and sizing. This was fortuitous, because I had a ring I had inherited from my grandfather that was too small for me. Mark said it would be no problem to re-size it for me. Mark knows his diamonds as well. The ring had a small diamond in it, and he was able to answer all of my questions. I left the ring with him, and about a week later he called, the sizing was done. I was impressed with the turn around speed, and the price was better than I had thought. The ring fits great! I also got some great gift ideas for my wife.

By appointment only.

Whenever I come to town I have to stop in and check out the jewelry. I do all my gold and silver sales and purchases here, the staff is always so friendly and helpful. My son had been looking for a wedding set and lived out of town. I went it to J. Austin and Co. With what he was looking for and the sales associate was so helpful and the owner made my son a deal he could afford and he now happily engaged. I will always go here for my coin and jewelry purchases. They take the time to get to know you and help with what you need.

Be aware that this location has changed to APPOINTMENT ONLY. They no longer accept walk-ins.The owner is great and very accommodating to serious customers.

Bring ALL your valuables here instead of BURTONS! J AUSTIN is never rude!

Wow! These guys are the very best in both customer service, knowledge, repair and follow through. I was missing a diamond in my wedding band and when I got my ring back (a few days later) it looked brand new!. They realized The importance of getting it fixed and it was personal not a transaction. Cant say enough great things, love these

We stumbled across J. Austin on a trip to Grants Pass. The customer service we received was top notch. They take their time and are attentive to each and every item you bring in. We cannot wait to make our next trip to Oregon and to stop in at your store again.

Finally got to do business with the owner. Very nice and professional. Good experience.

Very helpful and polite people work here. I highly recommend them!

Great people and great service! Extremely knowledgeable and fun to have a conversation with👍

The people that work at the Grants Pass store are HIGHLY knowledgeable in various forms of money, precious metals and investments, especially crypto currency.... he explained Litecoin to me so it made sense..... LOTS of CENTS! I have made a tidy amount thanks to them!🤑🤑 Thank you and keep up the good work!!

Each time I have gone in, they are always professional and helpful when I have questions and give me a fair price for what I have to sell.

Love this shop. This is where I buy and sell my gold. Great staff that knows their business.

The people who work here are always very curtious . They are friendly and informative . They dont treat anyone any differant made me feel welcome as soon asI stepped into the door

Very nice people, went out of there way to help, knowledgable. Check them out!

I love this shop, sometimes there is a long wait to get service, but these guys are great and the wait is worth it.

I purchased couple things from him but not anymore cuz he has negative attitude. He’s rude disrespectful bald man