Eric William has the worst customer service I had EVER experienced in my life! He was RUDE and had ignored questions I had asked and told me I could wait until he was finished with an angry tone. Never will I ever have this guy in my home again! I felt so uncomfortable almost like he tried to intimidate me! And was very uncomfortable for my guests who just do happen to be there when he showed up. His attitude is truly embarrassing! It’s not cool to try and intimidate a woman or anyone for that matter!
Prompt, fare and professional service! I’ve been relying on Erik for years now to help with my heating and air needs when things go wrong!! Highly recommend Valley heating and air!! You won’t be disappointed.
Eric and his crew are very nice and professional. They updated a whole new system for us. It looks great and works awesome. Eric and his crew worked hard and were all gentleman. I will continue to have them take care of our home with it comes to our ac and heating needs.
Eric, owner of Valley Heating and Air, and his crew did an installation of a mini-split system. It went off just like I hoped it would. Eric came up and we discussed our options for both the unit indoors and the compressor outdoors. He explained every thing he had to do to get the locations that we wanted. He gave us a price, and after comparing with a couple of other HVAC companies proposals, we easily decided on Valley. On the day of the installation, Eric was there with a crew of 2. He stayed involved for the whole installation and double checked everything before they left. He called the next day to see if everything was working OK. By Eric being involved with everything from start to finish, reassured us that we made the right choice.
Eric installed a new heatpump system in our home 5 1/2 years ago running flawlessly but experienced our 1st fail during our recent 114 degree day. Called him that evening, he dropped by the next morning and repaired our system literally within 15 minutes. His expertise, character and integrity is second to none and would recommend him to anyone in need of hvac services.
I have been using Eric for years now for install, maintenance and repair on my system. He has always answered my calls promptly, and shown up for repairs and maintenance in the same fashion. He is more than fair on price and knows what he is doing. My AC went out recently on a 103 degree day. I called him the next morning and he showed up in less than five minutes from the call and fixed it! I will always use him for our heating and cooling! Highly recommend!
I would highly recommend Eric at Valley Heating and Air. They have been doing my furnace and AC maintenance and repair for years. They are always courteous and professional. They return my calls quickly and are here when they say they’re going to be. Call them for all your heating and AC needs, you won’t be disappointed!
Great guys and did a wonderful and quick job! Very affordable and trustworthy! Highly recommend them!
Eric and his staff provide THE BEST service you can find in our valley. Professional, conscientious, and timely. They saw me the same day I called and quickly found a tricky short in the system. Erics experience will get your problem solved and he wont find extra issues like another company I called did. Dont bother with the others. Eric is your guy if you need someone for your heating/air conditioning systems!
Eric and Matt were phenomenal! They were quick to give us our quote and gave it to us straight (we appreciate the honesty and not trying to upsell us). After speaking with other companies it was clear who we should give our business to. They were able to schedule us promptly and delivered on their word and on time! Eric was very responsive to our needs and questions and followed up same day. We love our new unit. Thank you!
Eric gave me a great deal on my mini-split heating/cooling system; he and Matt showed up on time; and completed the installation very quickly. They are professional, friendly, kind, and informative. Eric was willing and able to answer all my questions. Eric went above and beyond to get my new unit installed timely; he was able to get his electrician to install the electrical on vacation. I Strongly recommend Eric and Matt for all your heating and cooling needs. My total cost was even lower than the original estimate.Thank youEric, Matt and the electrician (sorry I cant remember the electricians name)
SIMPLY THE BEST!Honest to goodness, this company has NEVER let me down. Every time I call Eric, he is very responsive and never fails to take care of the problem! He is fair, competent, honest and extremely responsive!!I have had to deal with another local company because of home warranty contracts, and finally after the problem not being fixed, in spite of repeated visits, decided to call Eric and pay him instead of dealing with the utter lack of knowledge and customer service of his competition!( So much for the Home Warranty )Please do yourself a favor and call Valley Heating & Air the first time and every time!!! You will be glad you did.Thank you Eric and crew for ALL THAT YOU DO!!!
Valley Heating and Air did a great job replacing my heating and air conditioning. Eric gave me a great quote then stuck by it even though he had to do a lot of extra work because of the work that was done previously and not up to code. Both Eric and Matt were polite and professional and went above and beyond what was expected of them. I would recommend them for any heating or cooling needs. Thank you Eric!
Valley Heating and A/C saved me thousands of $$$!Eric & Matt came out to give me an estimate for a new heat pump. When I told him why another company wanted me to replace it Eric warned me that other local companies were scamming people like this and that he wanted to, at no charge, troubleshoot the problem. It turned out the problem was actually a part that cost less than $50.Dont even think about trying anybody else - Eric and Matt will get the job done right the first time at a reasonable cost.
I would recommend Eric & Matt to do any work that is needed. Had a problem with my old unit called them they came out the same day and came back the next week put in a whole new unit. I now have better heat and cooling than I’ve ever had in the 11 years of living in this house. Eric is a very honest and up front person. Very happy with the work they did, thank you Eric & Matt!
Fast service and honest man. Thank you for coming out so quickly.PONDEROSA MAMA OF 7
We are very pleased with the install of the Bryant heat pump for our house and the mini split ductless unit for our addition. Eric was very thorough in his evaluation of what would best solve the issues we were experiencing with our original system and very professional throughout the whole process. My thanks to Matt as well for a job well done!
In 2015, Eric of Valley Heating installed a new heat pump for us. We had several bids and his was comparable with the others, but his honesty about what was wrong with my old unit and what would be a sensible new unit for our needs impressed me. He recently came to service our unit in 2019, and again he was honest, fair, and explained things in an understandable way. He doesnt try to add on repairs that dont need done.
I was referred to Valley Heating & Air from another acquaintance. After having 2 other bids from other companies wanting to charge me astronomical prices for parts and to repair a new system. Eric the owner goes up into the attic and sees a loose wire and noticed vents were closed and we had a filter needing a change. BOOM....$2240.00 saved by this honest straight up awesome guy. He was also caring and sympathetic to my aging father and has also gone above and beyond offering me personal help and advice for some of my fathers needs. I would HIGHLY recommend Valley Heating & Air and I will use NOBODY else!Give him a try, you will not be disappointed!
Eric and his staff are just as amazing as the work they do. They are prompt and courteous, very reasonably priced and always there to help!
Great guys! They put in an entire new heat pump system, very quickly and efficiently. Really know their stuff. I would recommend them to anyone.
I would highly recommend Valley Heating & Air. He is extremely knowledgeable and fair. He was able to figure out a way to install ducting in a room in my home where 2 other companies said it couldnt be done. His price for a new system beat everyone else by several hundreds of dollars. He cares about the work he does and stands behind it. I have recommended Valley Heating & Air to people and they have been very happy as well.
We had Eric from Valley Heating & Air recommend and install a heating/ac unit at both our place of business and our house. He does high quality installs, gives the most honest bids in town, and provides good service. He is there when you need him.
Valley heat and air has done multiple installs for my home and business. Work has always been quick and trouble free and anytime there has been any product problems Eric has been quick to respond and repair with no hassle. Highly recommended company!!!
Great job, honest and reliable. A pleasure to do business with. Would recommend without hesitation and I have.
Valley Heating & Air were timely, responsive and repairedour heating problem. They even repainted one of our problemareas from the leaky pipes.The workers were friendly and polite, cleaned up the work area as if nobody was ever there.Highly recommend!!
Had the best experience with Valley Heating & Air. They showed up on time and were very professional. I had a brand new unit installed and was so surprised how efficiently and expertly they worked I would recommend this company again and again.
Best in town. I have used over and over. Has fixed units that others say needed replacing and when we finally did need to replace his price was thousands cheaper than others. Referred him to half a dozens friends and family and they all have thanked me.
Awesome job these guys do!!! Quick and friendly! Would recommend to anyone needing heat and air.
We have used Valley Heating for years...Eric has come thru time and time again for our property owners and tenants!! He actually CARES and doesnt ding you because your emergency happens on a weekend or after hours!! I HIGHLY recommend Valley Heating for all your HVAC needs!!!
Dont call him, rude charges mileage....$108 without even charging my unit....worst service ever.
Had an AC unit at our rental go out. Another company came out first and said the entire unit needed to be replaced because one part was broken and the replacement was no longer made. Eric made one call, and found that the replacement part was actually still made and actually in stock locally. Eric saved s thousands of dollars!
Best Service Ever!