Great experience purchasing Insurance for our RV, and auto! Our agent Kathy was awesome!

AAA is always great. I dont have a branch where I live but have kept my membership for years. When traveling and I see a store I always drop in. Staff are terrific.

I would give a minus 3 if possible. When I have more time Ill explain.

The local Insurance agent was very personable, luckily I had all the information she needed and within 24 hrs she returned my call with a quote. Very satisfied!!

Very good help with insurance needs and saved money! Thanks

Thanks so much for your help. I enjoyed working with you. Everyone was cheerful and upbeat. I know that is harder to do these days....😏

Excellent help with trip planning!

We have been roadside assistant members for years. We just put our motorhome on the membership. Very easily done & Heidi was very helpful & great to work with.

Very helpful to help me, by writing down on a piece of paper. Hopefully there Will be a pad and pen or pencil to communicate with a deaf person.

They couldnt help me cuz my AAA is from California!!

Nobody returned my call

They are helpful. Not pushy. Theyve got great travel ideas and items to make travel easier.

I went in to buy Disney tickets for myself and my family. The staff was very courteous and professional. They were able to answer all of my questions.

Kelly was very kind and helpful.

Absolutely great steak cooked Perfectly! Seasoned just right. Food Coma!

I LOVE AAA.I went in and got out fast!It was simple, easy, and everyone was helpful.Great service; great prices.10/10!!!

Very nice people are very helpful.

They represent several insurance companies so they can shop the best prices

Very nice agents and I say its a great deal to be part of AAA.

Requested in person Trip Tix one month ahead of trip and rep failed to take our request seriously, never put in the request, ignored request when we again followed thru several more times and then tells us didnt think we really wanted the Trip Tix!!!! Then tried to pass the request after 3 weeks into this month on to Texas center who would mail it to us AFTER the trip! Tried to tell us to just stay at relatives along the way, which there are NONE and then tells is to use an app, which we dont have the memory capacity on our phones for, and even the manager at the Grants Pass office not returning our call. NEVER had such incompetence and disreguard for member service request as I have had here. And found out staff continually over last 5 1/2 years also didnt follow thru with yearly requests to see if we could save money on our car insurance policy, saying couldnt offer anything better until I personally requested again appointment with my agent and got a better quote and said didnt know I had been requesting quotes every year. Seems she never got the messages. What kind of customer service is this?

Great customer service. All sorts of services for International travel.

We were on motorcycles and needed an Oregon map, stopped in and the ladies were absolutely wonderful to work with, they were informative and extremely helpful. Thank you ladies for your help. Jack Hennessee, Cullowhee, NC

Fast friendly service for my passport photo

Ask for Heidi. She provided great service with great humor. An enjoyable experience.

Tried to get insurance on a new 2016 car. Sounded like a real good quote to start with (and I stupidly let them have my credit card number too early), but when they finalized the insurance premium, the amount they originally quoted me no longer applied. They wanted more, so I said No thank you - but unfortunately they had accidentally already charged my credit card before getting my OK for the higher amount. This is when the real hassle started. It was suddenly my problem to go through a lot of paperwork, and headache to cancel the policy. Terrible service, unbusiness-like insurance company. I got excellent insurance from Pemco, who were awesome when a deer jumped into the side of my car.

Thanks ladies of the AAA office in grants pass, pie at Beckies was amazing. Thanks for the tip

Worst experience I have ever had with an insurance company (and I had a different insurance company mess up my birthday 3 times)! Every time I talked to anyone over there they either lied about something, didnt know what they were talking about, screwed up the paperwork, misspelled crucial things (my name, email, etc) or transferred me to the wrong people.I almost lost almost $1,200 through them 2 months AFTER I cancelled my policy and again they didnt know anything, kept sending me in loops and were overall really ignorant or just plain rude and stuck up about everything.DO NOT USE THEM!*I dont know if all Triple As are this way, I am only speaking from experience through the Grants Pass Triple A Brokerage.

Always good about answering questions and getting us same day assistance in store for little things.

Very helpful ladies.. recomend their service always.. :)

Nice staff and well-efficient service. No crowd either.

I wish I could give less then a full star, terrible service and after I called to put a hold on my insurance for my Toyota Tacoma 4x4, they told me I couldnt do so. So I had to cancel my policy after just paying my monthly payment, when I requested a refund for the month, I was told that it would be sent to the current address. I called back after to get a new quote for a Subaru Forester, and they quoted me $30 more then I was paying per month for a 4x4 truck. Does not make any sense whatsoever. Then I finally got the refund check, it was for $8.32 when I had just payed $105. Why even send me the check you stupid f*cks? Ripped me off, I would literally recommend any other insurance company ever, they wouldnt even give me roadside assistance when called upon. TERRIBLE!

Best places to go on vacation

Friendly people, very helpful

Very helpful

Horrible service, worst AAA I have ever been in

Nice people

Ask for Heidi she is the best!!!!!!

Wait time always