Such a cute store, I could spend all day looking through all of their product and probably never run out of things to check out. First thoughts were that its the perfect place to start Christmas shopping or picking up gifts for friends and family. They have something for everyone.
The book store itself tends to be great. I’ve personally always preferred Barnes and Nobles, but BAM is good for convenience. However, when using the website to order a book, I inputted my gift card, and it charged me four dollars for no reason. Later, when I tried purchasing the book again, it claims that I had a bad connection and it wouldn’t work no matter what I did. Overall, absolutely horrible website that needs work.
Love this store. Has something for everyone including my little boy! Boardgames, books, toys, and more. We always visit this place during every visit to the mall.
Love having a book store in the mall. Totally 80s throwback. Excellent magazine and gift section.
First off, I love book stores. Though in this case Books a Million is something special. Huge selection, not simply books but also writing, art, teaching, gaming, collecting. Just walking around the store is a treat. Very worth the visit.
An eclectic book store with more than just books. Found a great fathers day gift on Marvel comics. Could easily spend a lot of time browsing the shelves. Glad I decided to step in and look around.
DO NOT ORDER ONLINE AND SHIP WITH THIS COMPANYIf your order gets lost in transit, god forbid, they make you wait 14 business days before they even attempt to process a refund. Then once you wait the 14 days, they make you wait another 3-5 days for said refund.I’ve purchased with this company before, and nothing like this has ever remotely happened before. The way they do shipping is absurd as well. UPS first and then transfer to USPS (surprise surprise this transfer is where my shipment got lost). I’m extremely unhappy and dissatisfied with them. Customer service was extremely rude and unhelpful.Save yourself the headache, go to Barnes and Noble instead. I’ve never had any negative experiences like this one with Barnes and Noble.
Going to a bookstore is a good way to lose yourself for an hour. The store has an excellent selection of games, books and novelty items. I enjoyed looking through the clearance section and left with a handful of new books.
Great selection of books and all kinds of interesting things. I ended up with a t shirt. You can grab a good read as well as a good conversation starter.
The customer service needs much improvement. My boyfriend and I sat in the store quietly reading. The store associates were aware of our presence, and said nothing to us.Out of the blue, the manager yells at us from across the store and firmly stated “you cannot sit and read.” My boyfriend sat on the floor and I sat on the edge of a book shelf.She did not approach us quietly or with respect. It was embarrassing. I’ve never experienced such harsh treatment at a bookstore.We did nothing to aggravate the staff and was quiet the entire time we shopped. We do not know what provoked her, but that was not okay. Her approach was not necessary.
It was nice to go into a book store. Plenty of great choices. You cannot replace browsing the aisles of a book store with computers.
It was overall a great experience had a large variety of books and accessories to choose from the customer service was excellent and helped me get set up with discounted prices with the membership plan and helped me with everything that I needed would highly recommend anyone that is passing by in the mall.
I brought my kids to choose their summer reading books. I leave this to them, so I hang back and wait. I sat on the floor to wait. This guy with curly hair comes by and tells me (AS HE CLAPS HIS HANDS ) Maam we need to get off the floor. I dont have an issue with the request. But I did have an issue with the hand clapping. He also did this as he was guiding to other young men with him, So I had an audience. I was embarrassed by it so I grabbed my kids and left. The clapping was unnecessary. Do Better please.
Cool bookstore, mostly new books, I found many great and unique books!
Great place, its quiet and peaceful and can serve as a momentarily getaway from the chaos outside, my only complaint is the lack of stock for some manga but its understandable seeing how it some series can boost in popularity in a short amount of time
My daughter loves to go here and get books. Yes a 16yr old that loves reading.. I know Im lucky!!! Nice bookstore
Lots of different really good books too choose from, really unique gifts & they had really good customer service
Books a million is just flat out a great store! Whether you want a page turner to pass the time, a record to sooth your soul, or a board game for the whole family, this is the place to get it! They have an amazing rewards program and the staff is very helpful. Quantity is sacrificed for quality though, as the store is a bit understaffed, and employees are hard to find.
Perfect Bookstore for a mall!Wish Boise had one in its mall!
Love this store..I can always find a great book for whatever Im feeling or going through at that time.. Reading is very peaceful..
Love the book selection and magazines. My favorite spot
Great place for the avid reader. Some of us still like to read a book or magazine. Friendly helpful staff. Great selection.
Love going to get a book and they have it or if they dont they well track it down for you.
Loved it. Really reminded me of the good old days of book stores in malls
A very educational spot for all ages. The staff is very nice and very helpful.
This place always has really cool stuff. I wish I could resist walking in and walking around. I see things from Avatar: The Last Airbender, Harry Potter, and all sorts of other fun things that I dont see elsewhere. Maybe Ill have to leave my wallet outside from now on.
This place was great you can buy books or read it is nice and silenced
If you love books this place to go you can find whatever it feels like. We found great selection at good prices.
Staff is always helpful and have a good selection.
Ive shopped here a handful of times. Theres is a wide selection and I recommend coming in. Even though today reading books for fun isnt as common I advise everyone to give it a try as an alternative to watching TV. Not only do they have books but they have fan themed toys and whatnot. Great place to distract the mind and shop for information, education or just entertainment.
Great customer service! I was looking for a specific book and the associate helped me find it right away. While they could not price match their online price for my item, the associate helped me order it online for in store pick up, which only took about twenty minutes to process and picked up. I was so surprised and pleased by the service here, seeing as its a popular store in such a busy mall!
Love this place. Clean, well organized and not too crowded.
Nice selection, liked it better than barns n noble
Excellent variety of books, gifts, and collectibles. Staff is friendly and helpful
Pretty good selection of manga and the staff was great . Will definitely go check it out again.
They had some really awesome rare Funko Pops there
Nice store with good variety of fiction, spacious aisles, helpful staff and popular titles
They have such a wide variety of things here. I just went in because my son really likes this store. I wasnt looking for anything in particular, but I came out with Christmas presents for my coworkers. The gifts were perfect for them and on sale which was even better.
The essence of paper books in a store always will get the 5 stars review.
Such great service! Cashier was very friendly. We were visiting from out of town and it was a very lovely shopping experience.
Great costumes Services, they really devoted their time
Very good place. Lots of books to choose from staff was friendly and very helpful.
I really like this book store they have a variety of books magazines and toys! Highly recommend this book store
Reminds us of Hastings. Great finds
Classic bookstore looks of great manga
Got to mall at 11am to get in and out of store with my girls as Glickman as possible but was meet at door from an employee who said only 5 people in the store at the same time since there inventory was being done today..... poor planning on store owners part. There was multiple people who left due to the wait.... there had to be at least 20 ppl inside doing inventory. Why would you do this on a Sunday? Especially when store opens at 11am. Why not do it before opening or after hours... limiting your customers will not pay your pay check...sorry you have lost 5 customerstodaySorry
Spent three hours here waiting for a date to show up, love the wide variety of books and pop figures! The date might not have been worth it, but I dont regret the time I spent exploring the store!
I love bookstores! And BAM doesnt disappoint!!! Besides the great selection of books, the gift ideas are curious to look at. And the staff is friendly and knowledgeable.
Service was get buy the building was hot.
Very nice store...Great sales associates...
This place has a great selection of manga and gothic novels, my go to when Im in need of something new to read
They have a great manga collection all the good stuff a lot of scifi and fantasy. Theres a bit of everything and the cashiers are very helpful.
I love their little knic knacks. They need more horror toys thou!
Perfect for book lovers.
Has Lots of Great Options to choose from; from books to collectibles to gifts. Overall a great store
Found just what I needed.
Great book selections. 👏
Great place, my granddaughter loves to buy books (Anime) here. I bought a romance novel at a very good price. Recommended.
So many books and neat collectables! The staff here was super friendly even when my boyfriend didnt have his mask on correctly and she kindly asked him to fix it when hes in the store. I will definitely go there again.
Awesome place! Bought my first Funko Pop!
Not a bad book store. More than a million books Im sure. Plus Funko and other knick knacks.
So good! My daughter found the cool mangas she loves! So many to choose from.
Cute and reasonable prices.
They have a huge selection of books. My daughter loves this place.
Knowledgeable staff and excellent selection some of the stuff really called to me and we will be back again and again, I felt seen in my fandoms here and my teen was met with a knowledgeable staff member when she was browsing visual novels.
I went in looking for a very specific Funko Pop, which they unfortunately did not have. However, their customer service is top notch! The lady that I spoke with was very kind, and I really appreciate the time she spent speaking with me and assisting me!I would highly recommend them simply because of their customer service!!!
Every time I come to this location everyone is super polite and helpful 🙂
Lots of harry potter merchandise and the manga wall is good they have good deals too
Great place to buy a book
Amazing selection and great products!
Lots of books and other things
Had a great experience and was able to find new books to read!
Just like all books a million branches, good books, cute shop
Amazing, you can find a lot of articles super cute, also theres many interesting books about almost everything, the people is very kind and there are discounts in some things :).
This store has an abundance of books, catalogs and magazines plus toys for the kids. I could stay in this store for hours.
Great selection of manga, at least larger than Barnes & Noble
Maybe I am wrong but the store looks dingier and smaller than what I remember years ago. Did they move locations?Oh well... one less reason to make the drive upto the metroplex
They have pretty awesome novelty items and different gifts for the hard to find people
Love the variety and prices
Great pricing. Selection for men was limited
I always love every BAM i visit.
I always end up buying something here when I visit. Wether it be books, or collectibles.
Amazing store! Its good to walk into a store that is different that what every mall has.
This place has everything your (reading) heart desires.
Great book store, mainly the #1 problem I come across is I find a book series I want to read but issue #1 gone, overall still a large section and great book store
Nice bookstore, but also has a lot of memorabilia from anime, horror movies, pokemon, etc. Found a cool camp crystal lake decoration there
One of the best books store
Absolutely wonderful customer service and friendly staff. There was a huge misunderstanding with a shipment and they were patient and funny. Highly recommend
Front of store is a tight fit to move through.
Alot of different books, nice.
Love going to this book store for the atmosphere. -2 stars for the workers at the register that seem to not want to be there and rush you along to get out of the store.
Loved all the variety of books
Decent prices and lots of choices.
If you like manga they have a huge wall with manga. Its super coolio anf they ofc have other great books and a big selection.
Fun place!