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Pioneer Motors
1611 E Main St, Grass Valley, CA 95945, United States
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Pioneer Motors
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Sh
Review β„–1

My husband just bought a car from here. They made us feel comfortable and welcome. Theyre very fast and helpful and helped us get the best deal we could get. I recommend this place before You try a big dealership!!πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

Ti
Review β„–2

I couldnt be happier with the car I purchased from Dave at Pioneer Motors. He really worked with me to get the financing I needed at the price that worked for me and helped me trade in my old car as well. He was patient, kind and professional and made the whole car shopping experience enjoyable. I highly recommend you visit Pioneer Motors before going anywhere else if you are in the market for a new or new to you car!

Ly
Review β„–3

We recently bought a used Mazda Miata from this dealership and we could not be happier with it! Considering that our car was over 10 years old, it was awesome that the dealership did all the required maintenance and paid the registration tags for the next year! Dave was very great in helping us find financing for the car and he was willing to negotiate the price with us, even though someone else offered a bit more! He was very friendly, professional and open about the condition of the car and we left his dealership in a great mood!! We will definitely recommend Pioneer Motors to our friends and family because the customer service was exceptional and the car was in pristine condition!

Ph
Review β„–4

Excellent sales personnel very cool demeanor.

Sh
Review β„–5

We are from the Central Valley of California. We found the 2017 Jeep Renegade we wanted at Pioneer Motors through autotrader.com. We requested contact and had a response nearly immediately. Kevin helped us. Within a short time, we had agreed to purchase the Jeep. We could not travel for a few days, but Kevin and the team at Pioneer Motors worked with us, and we arrived a few days later to complete the purchase. The whole experience was straightforward and painless. We found Kevin and those at Pioneer Motors to be respectful and trustworthy. We couldn’t be happier.

Sh
Review β„–6

Look no further than Pioneer Motors if you would like to be treated with sincere friendly professionalism and a selection of thoroughly vetted quality vehicles. My go to person is Dave the sales manager whom I have bought several vehicles through. Top notch experience from start to finish plus I really like supporting local Grass Valley businesses.

Ma
Review β„–7

I purchased a slightly used Volkswagen Tiguan recently from Dave at Pioneer Motors and I had an excellent experience purchasing my car from this dealership. I would highly recommend you check them out!

Ev
Review β„–8

I was interested in a car but have taken a credit hit due to investments in my business. Dave ran my credit, and as soon as it became difficult for him to find financing he would not reply to any of my inquiries. Thats pretty low, considering I wanted some communication about it and to discuss other options since it dinged my credit. Very irresponsible and unprofessional. I would have gladly put a large deposit down, had a co-signer, or ultimately have paid cash for the vehicle. I wanted to finance it to help my credit, but it wasnt my only option. You should always go above and beyond for you customer and find a solution. Dave did not. Unless you want a ding on your credit and ignored emails, Id suggest steering clear.

Jo
Review β„–9

Great place to get a vehicle. I drove three hours and was able to get in the car that Ive always wanted in less than 3 hours. Dave there was awesome and made sure everything was up to par when I drove off the lot. Took my trade in for a decent price. Only bummer is I left my car with a half a tank of gas and they left me with less than a quarter. So I ended up filling up two cars in one day. That was all. But overall- great place.

Ma
Review β„–10

I know the feeling. Buying a car can be a nightmare. Buy from a private party and who knows what might happen. Buy from a car lot or dealership and the experience is rarely positive. Our last dealership experience was terrible. My wife and I vowed to never return. So, we were looking for a late model mini van. We considered Car Max because its a simple process, but werent really into traveling an hour, plus were just simply one more customer. Buying a used car comes with some risk, and I wasnt confident Car Max was committed to our happiness. (nothing against them at all) We also like to shop local, and keep our money in our town when possible. So we starting checking some reviews for local dealers. Pioneer kind of shines above everyone. Luckily, they had a mini van that was what we needed and made the trip to see them. Keith was super knowledgable of the van we were looking at. He doesnt use any of the used can guy lingo either. Simply how everything works without twisting reality. We were interested and he offered a test drive. No pressure, and let us know the price is what it is. No haggling or back and forth. (the no haggle price was the only reason we considered Car Max) During the test drive, we decided we would probably want to buy it. We got back, met with Keith in his office, and began the process. I kept waiting for the special undercarriage treatment or some ridiculous warranty or interest rate add on. There was nothing. We decided to trade in our wagon too. He assured us we could get more money selling as a private party. What a mess though. We would have to have people come to our house, test drive our car, then maybe hand us 15k in cash. And doing this during Covid-19? It could be a nightmare. We asked him to see what he could do. His offer was really fair, so we ended up selling Pioneer our wagon. I was beginning to wonder, how do these guys make any money? They run a very streamlined business. Only a few employees so the overhead is low. You might have a wait a moment to talk with someone about a car, but you wont be attacked by hungry sales people either. Another bonus: Keith does the entire deal from start to finish. No go see the finance person, then go see the warranty person, maybe another manager, etc. (Typical at a big dealership) Overall, we are super happy with our car and how we were treated. A real pleasure, and it was all in our home town! If youre looking for a used car, appreciate being treated with respect, dont want to haggle, and be generally super happy with your experience, please consider a visit to Pioneer Motors. Thank you Keith and everyone at Pioneer!

La
Review β„–11

All the fun of buying a vehicle without the pressure. Keith was the best. He let me take my time, and when it came time to buy, he made it super easy and quick. These guys will not do you wrong!

Da
Review β„–12

We came in to test drive a car. Our experience was amazing to say the least and we didnt even purchase a vehicle. We worked with Tom and he was very open and honest with us. He helped us discuss our trade and suggested an option that would benefit us the best. He even provided us a carfax. The reason we didnt buy wasnt because of Tom we werent ready to pull the trigger yet. Tom realized that and didnt pressure us at all. When we are ready to purchase we will definitely look at Pioneer Motors. I would absolutely recommend them to a friend.

Re
Review β„–13

Took test drives in cars we are considering buying. This would be the second auto from them. The salesman was pleasant and low pressure and thats why we went back to Pioneer.

Ha
Review β„–14

Decent selection for a small town. Prices are on par, no feel of a scam here. Sales people will find you, but I never feel pressured when I walk the lot. Online prices may be better, so check them out. I have NOT bought a car here, but I wouldnt shy away from recommending them. Not my normal place to review and not having bought a car, it was a five star shopping experience.

Ca
Review β„–15

Pioneer Motors took over $1,000 in taxes from me to pay my out-of-state taxes. They claim to have sent them to California to send to my state. My state never received the funds so I had to pay them again and Pioneer Motors will not refund me.Update: They have still not helped me get this back. Turns out the way they sold it to me meant the taxes had to be paid to both states. They promised me this would not happen before I bought the car. They messed up and wont fix it. Also the van had a crack in the windshield that cannot be fixed by filling it in so the whole windshield has to be replaced. They did not tell me this when I purchased the van from out of state.Would NOT recommend!

Ro
Review β„–16

This is the best place to buy a car! Professional staff, very personal not your typical car sales staff. They were honest about the sales process, warranties and additional traditional upsell options. The cars were extremely clean, well researched and affordable! I will never go anywhere else. Weve had our car almost a month now and love it!

Sh
Review β„–17

Absolutely an outstanding experience from start to finish and then beyond. Dave is the sales manager and is knowledgeable, low key, helpful, and just all around a wonderful person to do business with. The entire staff was always helpful and a shout out to Luke who reprogrammed my complicated electronic dashboard when I pushed a wrong button and the programming was out of kilter. Ive already recommended Pioneer Motors and Dave to friends and through groups I belong to, other business owners.

Mi
Review β„–18

Sells only the best! Ive purchased 3 cars from them and the staff is the most honest and ethical people Ive ever worked with. They dont sell you a car, they help you buy one theyre that good.

Du
Review β„–19

Keith was great! We went there just to look at a particular model so we can decide which direction to take, and he provided great insight. I would recommend stopping by there if youre on the market for a car or truck.

Er
Review β„–20

The best car buying experience I have ever had!!! Super honest people, and pleasant to deal with too. I got the best offer from all the dealers I contacted. process was super smooth. Final price was even lower then the internet. If your looking for a clean used car, call them. Im also new to the area and it turns out everyone I ran into has bought a car from them too. Even my mechanic. This isnt the largest dealership I visited but the sales manager was awesome and even helped me buy a bike and kayak rack after I purchased the car.

Ia
Review β„–21

Happily serviced in just the way I wanted to be. Love the new car! Enjoyed the candor and professionalism. 10/10

Ja
Review β„–22

I had a GREAT EXPERIENCE buying my used 2012 Honda Civic sedan. I was presented with my options and allowed to make an objective decision on the car that was right for me. I highly recommend this dealership!

Ke
Review β„–23

Great guys to do business with. Honest. Not pushy. Nice selection. Easy to see how they been voted best of by the Union for over a decade. Im happy with my truck.

Bi
Review β„–24

Impressive, very professional and polite staff. Beautiful facility too!! I hate buying cars, that being said, these guys are AWESOME! I found the car I wanted online, they got me preapproved over the telephone, and I was in and out in less then one hour. You guys are the best!! :)

Pa
Review β„–25

I had a great experience buying a clean truck from Keith at Pioneer. The service was excellent and Kevins attention to detail and after-sale service went above and beyond what was expected. I will definitely shop Pioneer again when it is time to buy another vehicle.

Sh
Review β„–26

As the first time buyer, Keith purwin made the process extremely smooth and easy, there were no disappointments and my whole family has had a great experiences with him in the past. It was his day off and he came in just for me because of my tight schedule. Keith was genuinely friendly and helpful and I would definitely come back to pioneer motors for my next purchase!

Ba
Review β„–27

My experience with Pioneer Motors was excellent. No pressure, just lots of information patiently provided for every question asked. Dave Callaway is a rock star! He and Keith even arranged to drop me off at Safeway today to grocery shop while a tire was being swapped and then picked me up when the tire was done. What service! I would buy a car from this dealership again (if I ever buy another car) and highly recommend the dealership to others.

Ro
Review β„–28

Best used car buying experience I have had. Purchased a pickup truck here. Highly recommend this dealership.

Jo
Review β„–29

Great car buying experience! Keith was great to work with. I bought a great truck. Will buy from them in the future!

Ja
Review β„–30

Hands down the best car buying experience of my life. Bought an amazing SUV for our family! Thank you for for eveything. I will return when I am ready to purchase my truck...

Mi
Review β„–31

We had an excellent experience buying our 2013 VW beetle. My wife hates to car shop because of all the paperwork and pressures. Keith was non pressure, efficient and made the buying process a pleasure without any hassles. We would highly recommend buying a car from Pioneer Motors. Roger

Ry
Review β„–32

Ive known these people for years, I wouldnt send people anywhere else in Grass Valley

me
Review β„–33

Remember when you received great service, a human approach, and the company going the extra mile to have you as a customer, without hounding you - well thats what I experienced at Pioneer Motors. These guys are great. Plus they take trade-ins, do all the paperwork for your trade and the DMV paperwork for your new car. What a lot of time and hassle they saved me. Plus they just operate with genuine small-town principles.And I love my new Subaru Forester!

Be
Review β„–34

They created harm to my credit report. I was told my the salesman that only 1 inquiry would be made to my credit report for the purpose of buying a car. A few months later, when I got access to my credit report, I found they had made 3 hard inquiries and my score was lowered as a result. I knew what I was doing, when I went into the dealership and thought they would respect my choices. So get something in writing that they will not cause you credit problems.

Fr
Review β„–35

I had a great experience buying a truck from Pioneer Motors. They went way above and beyond after the sale too. I will return when i am ready for another vehicle.

Cr
Review β„–36

Largest selection of great used cars in the Grass Valley / Nevada City area I bought a car there last month, very friendly service + carfax info.

Ar
Review β„–37

Bought a Subaru. Excellent service, good price. well satisfied.

Be
Review β„–38

Awesome place to get a car staff great

Su
Review β„–39

Bought truck. Good deal. Service after the sale was excellent.

Ex
Review β„–40

Great prompt and quick service, whether your just trading in or just buying, pioneer motors would be a high recommendation for any consumer thats in the market for a quality vehicle.

Da
Review β„–41

Car-buying for me is generally not something to which I look forward, but these guys made it easy and took the sting out of the experience. It was more like buying a business suit, if that makes sense.I have 2 friends that sold their cars to them last year and they sent me there to buy. Im glad I did! Check em out.

Cr
Review β„–42

Multiple awards for 18 years.

Information
3 Photos
42 Comments
4.5 Rating
  • Address:1611 E Main St, Grass Valley, CA 95945, United States
  • Site:http://pioneermotors.com/
  • Phone:+1 530-477-1000
Categories
  • Used car dealer
  • Car dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:10AM–5PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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