Took my vehicle to Marmies for a few months for basic maintenance. I have since stopped going to them and refuse to support them because of all the horror stories I have heard and the hell my friend went through at both the GM and Ford lots. Marmies is a monopoly in Great Bend. I would greatly appreciate a different dealership in town. In the meantime, I will take my business either to Salina, Hutch, or Larned for my ford service. My friend has also taken all business elsewhere.

So, I was scheduled to have my truck worked on, Tuesday May 11th. Nicki in the service department stated she would keep me informed on how the work was going. I asked if it would be done by the weekend because I needed it to haul livestock to the sale on Saturday. She assured me that it should be done by then. It’s Friday morning and no one has contacted me. I call to talk with Nicki to see if my truck was done. They said she was busy and would call me right back. I waited 2 hours and called again. They apologized and said they would have her call back in 15 minutes when she returned from lunch. I called back 2 hours later and was placed on hold for 4 minutes. When I finally get to talk to Nicki she said she would put me on hold and talk with the technician. 10 minutes later she came on the line and stated she was sorry but they had not started on my truck yet. I wonder how much they will reduce the $6000 repair charge since they basically lied to me. After reading the bad reviews I am now in fear of them even having the knowledge to repair my truck. This may be another court case that I have to file. I definitely will never buy a vehicle from them and I would urge everyone else to not do business with them. This is the worst experience with a dealership I’ve ever had. No customer service at all!Gary WillsonWilson Kansas

High prices but nice staff.

A part broke on my car as I was traveling through Great Bend. The Service Dept at Marmie Ford fixed the problem within an hour and I was back on the road! Very welcoming staff - super duper nice folks!

They knew we were coming but didnt have the part. Had to drive back the next day.

This place was awesome... from out of town and Having a Nissan. They fixed my problems and had me on the way. Thanks everybody

Nice place, good people, but slow at repairing vehicle.

Very friendly people. Good service.

I was there to aid a neighbor who was picking up a vehicle. No personal experience

We have bought several vehicles from Marmies over the years and have been totally pleased. They are awesome!!! Their staff is extremely professional and very knowledgeable, plus they really great to work with. I would highly recommend them!

Did a great job!

I used to work with them as a car hauler. Surprisingly honest people for car dealers. Good people all the way around.

Friendly, fast service!!

Great service every time! Knowledgeable parts department with years of experience, cant hardly change oil yourself for the price to have it done, fluids all topped off if needed and have a thorough inspection as well and if you do have to have work done you can trust the staff as they are highly trained and skilled! A++++

Excellent service excellent salesperson excellent price and yes he bought a truck

BEST EXPERIENCE EVER!!! I bought a Lincoln for the first time 7 months ago and have been completely blown away by the professionalism and high quality of customer service I have experienced each and every time I have a question or need my car serviced. There is a genuineness about their approach to serving customers that is amazing and inspiring. From the salesman (Steve Wittig) to the service desk (Derek and Nicki), they do not disappoint. I HIGHLY recommend Marmie Lincoln.

Marmies is a great place to buy a car or have your vehicle worked on. Tim in the service department runs a great team, and all the employees from sales to parts to service are all really great to work with. I would highly recommend them!

About as good as I can imagine a car dealership being. Generally dealerships are a little out of my price range, but I still have quite a bit of work done here when needed. Good price on tires, and standard maintenance isnt bad given the confidence I have its being done right.

Took my Edge in for an A/C problem. Went to pick it up tesyed it before I left and the problem was NOT repaired.

At least they sold a car to me. Money talks! What I do not get is why did they take my car in to repair a recall, never fix the recall, did not care if it was fixed and never gave me my vehicle back . What establishment does this. I tried to give a one ⭐️ because they sold me the van but the rest is suspicious.

Marmie Ford has the best selection of cars in Central Kansas! Their friendly service and knowledgeable staff make the car buying experience a positive one! No pesky gimmicks, no annoying calls - just great people who want to help you find what youre looking for.

Staff friendly and knowledgeableRelaxed atmosphere!

Being a first time new vehicle owner, I was VERY pleased with the sales and finance team here! Not only were they very courteous, they were able to locate the vehicle with the options I wanted, arranged to have it delivered, and did so in an extremely quick manner. I couldnt have asked for an easier new vehicle experience. Everything from the first interaction, to finding the right vehicle, to getting the keys and driving away, was beyond what I had expected when beginning my shopping experience. A+!!!

Bought a used 2015 F250 from these guys with 25XXX miles in September 2017. The vehicle has been nothing but problems, dealership replaced the engine in June 2017 and did not share this information with me - shop visit one 2 weeks after I purchase the truck (1 week in the shop). Truck is now going into limp mode due to issues with diesel exhaust fluid system (shop visit 2 in less than 2 months). Sales representative has been pretty much useless, called the Ford Regional customer service line and they have been pretty much the same. Very disappointing Marmies and Ford!!

Nice and knowledgeable people who are willing to help you with your car needs.

Great staff and they care about the community by hosting a car seat check lane! Thank you everyone at Marmies Ford!

Very polite, quick service, alw and yes vacuum vehicle, never have had any issues.

Matt Wondra helped us in parts very kind, & knowledgeable. Didnt treat us like stupid girls. Very patient with us.

We were driving from Lincoln, NE to Dodge City, KS and suffered a breakdown. We called Marmies who ordered a truck to pick us up. They arrived quickly and took us into the service area. They diagnosed the problem the same day and ordered the needed parts. The mechanic made the repair the following morning and were back on the road. We couldnt be more satisfied!!

Great service center. They took bery good care of me.

Stopped in with a engine light on. I travel extensively and my vehicle is my office / toolbox. I can not be down. They took my F250 in immediately diagnosed it replaced sensors and had me back on the road within 1.5 hrs. This was not the dealer I purchased the truck from, that dealer did not have the time to even check diagnosis codes and let me know it it was ok to continue driving. Even though they had assured me given my line of work they would give me priority service.I greatly appreciate the customer service at Marmies. With out the support I would be unable to service my customers as quickly.

Great Service, great people. Best Dealer in Central Kansas

Very knowledge about the car we bought. They took care of a recall qickly.

It doesnt matter nothi g wi be or get done. One big waste of time

Very friendly, great service department and knowledgeable sales staff.

Dave Titus was wonderful to work with.

A little overpriced but they were able to fix our broken down truck in 4 hours

Fast and friendly service. Offers a loaner vehicle at no additional cost to use while yours is being worked on.

In for the works oil change - I was in and out fairly quickly

I drive an hour to get to Marmies they are the BEST!!!!

Always very helpful and friendly staff!

Great service center and the employees are very friendly.

Great friendly staff!

Good peolpe

Employees are very helpful and very friendly

Excellent service, fast and very friendly and dependable

Took far longer than they said. About 16 hours longer. For an oil change

Just loiking

Best service anywhere!

David was great to work with!!!

Took care of my problem quickly.

Great place to do business

Outstanding service.

Hate fords

Friendly

Great service