Nice, good quality products with a fair price. Staff is usually very helpful, but some act like obnoxious know-it-all’s. I asked one of the ladies, she had very long black hair and pale skin, about what bleach or lightening method she would recommend for body hair or eyebrows. She told me she wouldn’t help me because she couldn’t do it safely. I said okay but she continued to lecture me about how dangerous it was and that in her “professional opinion” she wasn’t comfortable telling me. I said that was fine and I understood but then she told me three more times, including that I would go blind, loud enough for everyone in the store to hear. It was humiliating. I kind of understand why she wouldn’t help me, but since she is a “professional”, she should have known the safe and professional ways bleach eyebrows and she completely ignored the half of my question that asked about body hair.I have been bleaching my eyebrows, body hair, and head hair for almost a decade and I have been just fine and ended up with amazing results. I ran out of product so I went here, but they didn’t have what I usually use, so I asked for her opinion. I work in customer service and would never ever treat a client like this. I ended up just buying my stuff off the website and had no skin or eye irritation. If you go here, don’t ask for help; just get your things and go.
The assistant manager, Laney, both remembered me from over a month ago, but once again gave me awesome advice and help. She’s an incredibly professional, knowledgeable, and friendly person and an asset to the company. If you go to this location be sure to ask for her, she’ll never steer you wrong!!
Good selection, friendly, helpful staff. Glad to have them in our city.
Went here for hair color they didnt carry what I usually use. It was different and expensive. I needed a pair of gloves and they only had huge boxes. They werent very helpful or friendly. I got something different and didnt like it...but Im just visiting from out of town. 🙄😬
Wonderful place and the staff is always very nice and curtious, I love shopping there and glad they are reopening after being closed due to this covid-19 and they always have what I’m looking for.
The staff are very helpful and decent. I usually get hair extensions there. But this last time was bad. I ended up getting extensions with a very rancid smell to them. It wasnt noticable until after I had already cut the wefts and put clips on them. Sally Beauty has a no return on hair so I tried to make the best of them. Even after washing them and coloring them, they still have that horrible smell lingering. Its kind of like a fishy smell. Nothing I do will completely get rid of it. So now I am out the money plus the extensions because I dont want to use them with that disgusting smell on them.
This place is amazing the manager is always so helpful and sweet
I love this store she helped a lot I bought a tot it was only five dollars and some other stuff came up to 27.00 it was a awesome sale over there I love it.
They had what I was looking for and the cashier was very friendly but when I went back several months later she was the complete opposite. Very poor customer assistance and she was very rude this time.
The entire staff is awesome. I always get good deals.
Terrible customer service. Will not shop at this store again. Good thing Ultra is coming to town!
The staff are very helpful and always very friendly also. They are quick to answer any questions that I may have.
Please, if you visit this store, ask for Robin. She was very knowledgeable, helpful, and willing to talk to me when I was there. Loved the service!
Great selection and very friendly staff. The prices are great, not like ultra beauty where the staff over there are so rude.
Never really go to Sally beauty supply, but the customer service was really good. I was looking for a fine most sprayer and the girl working took me too the item instead of saying its down that isle on the end.
Very friendly and knowledgeable!
They could REALLY use more ethnic hair care products. other than that this the only place i really go to get quality hair care items.
Always have the things Im looking for :)
Very Friendly