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Verizon Authorized Retailer - Cellular Plus
1000 10th Ave S #2, Great Falls, MT 59405, United States
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Verizon Authorized Retailer - Cellular Plus
Comments
Ma
Review №1

Nick was extraordinarily, his expertise, customer service skills, competence, and patience are stellar. One of best experience I’ve had in today’s business world.

St
Review №2

This experience has been very nice and very informative and very friendly and very professional really appreciate Nicholas I don’t know his last name but I’m on 10th Ave. in Great Falls Montana

Ha
Review №3

Nicholas (Nick) is the Assistant Manager. He was extremely efficient, enthusiastic, helpful, caring, funny while staying very professional and overall very easy to work with. He answered everything with a smile and made it all so easy to understand. We worked with the Verizon store on 10th and it doesnt compare whatsoever. Very little help. They said very few words to us. Nick and his team Jacob(trainee) were friendly and so so HELPFUL. we had a very complex situation and two phones to deal with and they made it a breeze!!!!! Nicks was also assisting other employees while still training Jacob and all while helping us and didnt veer off track once! He was outstanding! I hope this gets to the higher ups! If you would like more detail I will write anything more. The Verizon company is lucky to have a team under Nick. He is a GREAT LEADER AND VERY POSITIVE!😊

Ka
Review №4

Awesome store with informative workers. Heather Fritz Id very helpful

Da
Review №5

Nick and Heather were great and I feel like we got alot for our money.

Ni
Review №6

Hannah was amazing, she made every effort to get us the best deal, best trade ins, best everything and took amazing care of us.

Ri
Review №7

Spending the night in Great Falls, and had been having trouble with my phone for a couple of days. Stopped by a Verizon store down the street from the hotel, and Kevin restarted the phone, which solved the problem and got me back in service. Thanks Kevin for taking the time to help this less than tech savvy senior with his old, but simple flip phone. Great customer service!

An
Review №8

Sales associates listened to our concerns with regards to upgrading two phones.Helped us to make the right decision for us based on needs and budgets. Then went the extra mile to be sure both phones were transferred over to minimize our time spent trying to figure it out. This retailer seemed genuinely concerned about making our experience pleasant and helpful. Would highly recommend this retailer.

Bi
Review №9

The service I received from Nick in Gt Falls was GREAT. Very professional!

Sy
Review №10

Work with Heather! She’s awesome and gets your upgrades done speedy quick!

Fr
Review №11

Heather is good with questions when you dont know the next steps

Ka
Review №12

The entire store has been incredibly helpful and nice making this experience of switching carriers smooth and easy especially since members of my account are all over the place

Wa
Review №13

Heather got me comfortable with my new tablet and know that when I was ready to bring my over into Verizon she would be there to make it a smooth transfer with great service. All the thumbs up from me!!!

Am
Review №14

Great service and Nicholas was very helpful and definitely went above and beyond! Thank you so much for all the help!

Na
Review №15

Nick was awesome! He was shadowing a new hire and together they hooked me up with a multitude of device’s, lol. Seriously, all my choices. I would recommend Nick to anyone and will certainly send them in to see him. Thank you Nick!

De
Review №16

Nick and Trinity were great&very helpful in getting me a new phone&tablet. Awesome customer service.

Na
Review №17

Hannah was amazing help. Came in to fix my old phone, and was instead assisted in getting a new one. Very friendly and knowledgeable and would recommend seeing her for service!

Ma
Review №18

It’s nice to have people who Care! Heather did what was needed to fix my calls! I’ll be going back for sure

Su
Review №19

Ryan was very helpful. We had a 4 year old dead Moto phone (would not turn on, button worn out). He got us set up with a new similar replacement Moto, payment plan, and helped us upgrade our hot spot throttle point to better meet our needs. An overall good experience!

Ni
Review №20

Gabe and Sydnee, were so helpful! They were so nice and even helped me put my case and screen protector on bubble free! I will always go back to the Verizon on 10th!!!

Da
Review №21

Hailey and SydneeThe girls were both great help! Made a change over pretty easy. Very thankful for the awesome help and the great personality! Keep up the awesome customer service girls!

Mi
Review №22

Sydney was wonderful. The best service Ive ever received. Everything went perfectly. She was very knowledgeable and helpful.Thanks Sydney.

Sh
Review №23

Justin was very helpful and knowledgeable. I am very grateful he waited on me and answered all my questions. A delightful guy.

P.
Review №24

AJ and Nicholas were amazing!! Above and beyond customer service, very patient explaining our purchases/charges and setting up our new phones. Extremely satisfied and highly recommend!

De
Review №25

Kevin ..great service.. kind & CARING TO A senior citizen.

Ta
Review №26

Sydnee was great. Quick and fast service with a great attitude.

Pa
Review №27

Sydney, is the best representative I have ever had work with me. I really appreciate all she has done.Pam Murray

Ge
Review №28

Sydnee, done sn awesome job on helping me with my phone & I got a watch also. THANKS on the help!!!

Fl
Review №29

Kevin was very knowledgeable and polite was very nice to work with me would recommend him to friends

An
Review №30

Always providing me with the best customer service! Hailey is always bright and cheery and super informative! I’ll definitely be back to talk to her more!

Do
Review №31

Ariana excellent service and attitude. Really appreciate the service. Explained everything fully and answered all my questions. Recommend her to anyone.

Am
Review №32

Hannah was amazingly friendly and super helpful. She listened to our needs and got us everything we needed. Wonderful customer service.

Er
Review №33

Ariana is and was phenomenal. I literally get anxiety having to go to a cell phone store from past experiences. She first helped us a couple weeks ago and was outstanding and extremely knowledgeable and personable. I had to come back in for help with a different phone today and she even remembered us and the issue we mentioned last time concerning the reason we came back in today for... She is a great example of what any employer would want the face of their product and business to be.. Thank you again!!

Pa
Review №34

Justin was knowledge... helpful... polite....friendly..... professional.... outstanding.

De
Review №35

Zane and Sydney were so helpful. They got me the best deals. The best thing is that they have us their full attention and were very knowledgeable with everything I had questions on.

Va
Review №36

Kevin and Gabe, thanks for your help! I appreciate the willingness to do whatever they can do to assist.

Ad
Review №37

Ariana was awesome she helped us switch accounts over and was very fast about it. Definitely see Ariana with anything you need done through Verizon.

Le
Review №38

Hailey was very helpful and courteous . She quickly helped me find a good phone that fit me, she also found me some useful accessories. 10/10 would recommend

He
Review №39

Sydnee is Great for any iPhone questions you may have

Ju
Review №40

Absolutely impeccable service, I was in and out within 20 minutes

Ma
Review №41

Awesome store with great customer service, Heather was very helpful

Be
Review №42

Nick and trinity were funny and are totally amazing and very helpful to me, awesome!!!

Ni
Review №43

Gabe was super helpful when I visited Verizon to start my new plan . Glad he took the time to explain everything clearly .

Na
Review №44

We had very good experience getting our problems solved. Hannah was great explaining and was quick and efficient. Definitely will return to her in the future if needed.

Ka
Review №45

Ariana was great setting up our business account. Went above and beyond her and her team to get us going. Great customer service.

Ed
Review №46

ArianaToday I had an amazing experience with you the service was efficient and I felt informed and clear about what was happening and how we were going to address my specific goals and issues with my service.Thank you for following up and making sure everything was good.Ill be coming back to do more business with Verizon due to your great service and expertise

Jo
Review №47

Sydnee was a Rockstar! Phenomenal to work with and outstanding customer service !

Ja
Review №48

Hannah was absolutely fantastic. Very helpful.

Mi
Review №49

Sydney our salesperson was a gem 💎 She was very helpful and extremely patient helping me switch over phones. Great Falls Verizon store is a great store for having her

Ze
Review №50

HaileyShe was very good to us when I got a new phone, and it was the best experience I’ve had getting a phone.

An
Review №51

Hailey was fabulous and really helped out! She was fast and professional

RJ
Review №52

I always recommend Cell Plus. They the only way to deal with VZW. Android Photography. This is from my refurbished phone. The pix from my new phone should be crazy.

Al
Review №53

Hannah is most helpful! She is fun to visit with and also professional, making sure our divice needs are taken care of. She checks with us to make so things are working well for us!

Do
Review №54

Sydnee was a great help and I was able to get my new 5g device and info swapped over with ease. Thanks Sydnee!

Sh
Review №55

Hannah was the best ever! Highly recommend her to take care of you.

Br
Review №56

Hannah was very helpful and professional. I appreciate her passion for her job

Ja
Review №57

I came into store and was greeted by Gabe A. He was very kind and very forthcoming with me. He showed great customer services, and very knowledgeable of product. He help me greatly. Thank you

Jo
Review №58

Hailey was awesome and very helpful! She walked us through everything and explained it all!

Ka
Review №59

After having a horrible experience at Cellular Plus on the Bypass, Ryan on 10th was absolutely amazing. He listened to what happened and instantly called who he needed too. 100% customer satisfaction and will for sure work with him again. I’ve referred people to him as well.Thank you againKatie Whitmore

sa
Review №60

Ariana was absolutely amazing! She was super fast at helping me and getting me in and out the store. She was super nice company while getting my new phone as well!

Bo
Review №61

Just left Cellular Plus Verizon on 10th Ave in Great Falls. Zanes knowledge and customer service is outstanding. Definitely recommended.Bob Helsen

Ji
Review №62

The experience with Zane was excellent. Because of him I am staying with Verizon. Definitely ask for him Id you stop in

Ad
Review №63

Ryan took care of everything, didn’t pressure to buy everything, explained the thought process of why they offered those extras you never care about. He trained someone at the same time, boxed up our trade-ins, put all the goodies together that we bought, screen protectors applied, great conversation while waiting for the downloading of everything. It was a long visit but everything was accomplished and we got upgraded to 2020. Great experience.

Ve
Review №64

Hailey was incredibly fast and helpful. Would recommend.

Le
Review №65

Ariana was the best - so nice and knowledgeable. She definitely made for a great phone buying experience. Thank you!!!!

El
Review №66

Ariana, made me feel like I was a priority customer. She is super sweet and very helpful. Recommend going to her for all your phone needs

Re
Review №67

Ariana T in Great Falls was awesome and went above and beyond to help us. She walked us through everything and was so patient! She was amazing!

bo
Review №68

Ariana very knowledgeable fast and pleasant to work with. Thank you very much

Ma
Review №69

Ariana, what an amazing young lady, you can only hope that Justin turns out to be at least half as good as her.

Jo
Review №70

Zane did a good job and setting up my passwords and helping me install a protector for my phone and I appreciate appreciate all his help. I will definitely return!

De
Review №71

Nick was awesome to work with! Explained everything I needed to know and stuff I wasnt aware of. Made us feel at ease. Great personality! Thanks Nick!

Ch
Review №72

Hailey was awesome! She was super helpful. I’m so happy with my time spent with her getting all of my new devices set up!😊😊

Li
Review №73

Ariana gave me several options to choose from when my old phone died. Different phones, different plans, etc. There was not one question that she couldnt answer for me. She is very knowledgeable and professional!

Je
Review №74

Awesome service. Very polite associates.

jo
Review №75

Kevin,Extremely professional, very knowledgeable and helpful!

Sa
Review №76

Our experience today was great! Gabe R was very helpful and a lot of fun. We will definitely be back again!

De
Review №77

Ariana was excellent. Super helpful and knowledgeable about the equipment overall the best experience Ive had at a Verizon store

TY
Review №78

Ariana was great. My camera stopped working and tried all remedies available. Unfortunately it wasnt able to be fixed and set me up with a new phone.

Al
Review №79

Kevin L. was very informative and had great customer service. I highly recommend going in and asking for him. I’m very pleased with his service, being able to answer all my questions, and setting up all my devices and accessories !!!

Da
Review №80

Ariana, Ryan and Zane have been very helpful with our phone inssues, tracking lost phone, replacement order and returning order.

Ka
Review №81

Gabe A was excellent. Got my phone that I wanted. He did a wonderful job!

J.
Review №82

Great place! I usually hate wireless stores because everything is always overpriced. I was looking for an adapter for my note 10+ that connects USB-C to headphone jack. All the other wireless and electronic stores I checked were either out of stock or very overpriced. I was able to get one here for $10 and they were extremely friendly and helpful. Ill definitely be back!

Ta
Review №83

Hailey was a great help and I would definitely recommend her to people 😊

Ca
Review №84

Ariana was AWESOME! She helped make sure we got every deal we needed and helped get us the best product!

Ja
Review №85

Ariana was an excellent and fun person to work with. She’s a great sales person.

la
Review №86

Nick did an awesome job of getting me set up with a new phone on short notice. He answered all my questions and explained everything well. Friendly and professional service.

Ni
Review №87

Ariana thank you so much for all your help today. You made our experience much more enjoyable!

Ma
Review №88

Justin is a dedicated professional and thoroughly approached new phone and plans.

Me
Review №89

Zane was genuinely friendly and helpful. Not pushy at all and very informative and knowledgeable. Great service.

Ti
Review №90

Kevin was very helpful and thankyou

Ky
Review №91

Ariana did such an amazing job helping us! Will be using them again!

Lu
Review №92

Really good at helping you out and they work fast at getting it done.

Er
Review №93

Zane was awesome and patient! He was a lot of help and very knowledgeable. Thank you!

La
Review №94

Hannah was an absolutely amazing young lady I would and will use her again. I highly recommend her.

Al
Review №95

Hannah was amazing and extremely helpful by going above and beyond

Li
Review №96

Zane did a great job, help with the phone, and got us a great case for the other phone. Great employee

Te
Review №97

Ariana did an incredible job If everNeedAnything again I will ask for her GREAT

Sa
Review №98

Ariana was amazing! Super helpful and extremely nice.

ty
Review №99

Hailey is supper awesome sauce she made every thing easy and user-friendly and set up my phone awesome 👌

Ma
Review №100

Nick did an excellent job providing me information on phone options and converting me to a new iPhone 12. Professional and very good customer service. Thank you!

Information
15 Photos
100 Comments
4.9 Rating
  • Address:1000 10th Ave S #2, Great Falls, MT 59405, United States
  • Site:http://cellularplus.com/contact/locations/montana/great-falls/7/
  • Phone:+1 406-454-1600
Categories
  • Cell phone store
  • Cell phone accessory store
Working hours
  • Monday:11AM–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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