Kay Jewelers are great. The employees took their time with me to make sure I made the right decision when picking out my ring. After that when having my ring serviced they have always understood how much my ring has meant to me and made sure that I was returned within a timely manner. Bringing my ring in for inspections and cleaning are very fast and easy. Thank you!

Kay has replaced the one stone on my ring that keeps falling out. My husband surprised me and bought my wedding ring there and it is beautiful. Resize and turn around time is rather quick!! They were so very helpful at showing me what they have and were patient with me as I tried on ring after ring until I found the one!!!

The associate was not only knowledgeable and friendly, but she truly seemed to love her job. She had an excellent eye, and she had great ideas that helped me put together a set that I love. I will definitely go back.

Matt went above and beyond when helping me find the perfect gift for my wife. My wife is very picky when it comes to jewelry. I told him what kind of jewelry she currently has and then he showed me a couple of pieces that he thought would work best. He also showed me options when it came to price as well. I picked the piece i liked best out of the ones he showed me and guess what she loved it. Since then we have gone back and Matt and his staff have bent over backwards to help me and my wife. Anytime my wife is in the mall Josie is always willing to clean the rings so her hand stays nice and icy.

Matt was great to work with picking out my wife’s engagement ring. Made me feel welcome and pricing was very fair. I’ve been to other jewelry stores and this was by far my best buying experience! Will definitely be back! Thanks Matt!!

Great customer service! Josey knew me enough to know my style and picked out a ring that absolutely loved. It was the first time I didnt hesitate buying myself a nice ring. Will definitely be back!

We are very sad to hear the door closing. They have outstanding customer service. And we have shot their quite a bit. I would like to thank all the members. I look forward to seeing you all when you open.

Very disappointed in the service. We ordered a diamond on April 23rd and its now June 22 and we still have not received our diamond. When it was sold to us, they told us it would ship within 2 days. Ive tried to get answers to where our diamond is and cant get a clear answer. I feel like we just keep getting lied to. The worst part is were stuck on waiting for them to fix it if we want to keep our insurance with them on our ring.

I worked at Kay’s jewelry. Matt Krebs and my co-workers treated me with the upmost respect! I continue to shop there even after my professional Career took a different path. I love this store and stop in to say hi when I visit at the mall.

Pay attention to the Rings on sale they wont be honest with there pricing, so do the math yourself.

These guys are awesome! I can’t believe how helpful they are. They helped me pick out a ring for my wife, Arindell, and she is so happy. Thank you Kay Jewelers!

Matt was amazing to work with, he took my ideas/thoughts and created an absolutely amazing piece that turned out greater than I could ever imagine. With the attention to detail and the amount of professionalism I received, I will always call and recommend Matt and everyone at Kay Jewelers in Great Falls.

Matt is always willing to help you find just what you need. He always goes above and beyond helping you pick you out something that you never thought you would pick out for yourself.

Matt is very knowledgeable and incredibly helpful. He goes out of his way to be accommodating and makes you feel important.

Kay jewelers and it’s staff has always been helpful. Excellent products and wonderful customer service!

Matt did a great job helping me pick out the perfect stone. Very pleased.

Great service at a reasonable price. Will definitely be going back!

Matt Krebs helped me find the best piece for the best price! Excellent shopping experience.

Matt always goes above and beyond to assist his customers. He helped us choose the perfect wedding set for our wedding day. Thanks Matt!!!

Knowledgeable and friendly staff, they definitely go above and beyond for their customers.

Cheyanne was very helpful she help me pick out exactly what I needed

Great service and amazing jewelry

I had an older chain that was covered by the warranty plan Kays offered & itd broken several times & been repaired, when I took it in the 3rd time, it was replaced. No questions asked, no hard time given, and actually I didnt even ask them to do that since I knew it was older. So nice that they proactively replaced it. Ill continue purchasing from them for this reason alone!

DO NOT SHOP HERE. They will swindle you, and rip you off. They will give you one piece of paper for you to sign and fail to mention there is an interest rate of about 20 percent most of the time!! The store manager was the one who helped me, I was charged 300 dollars for a 100 dollar purchase.. Sad because i was prepared to purchase a wedding ring from them for thousands of dollars.. they tried hard to convince me to pull the trigger that day and I am SO GLAD that i did not! Take your business elsewhere, or you will regret it!! I will be contacting the Better Business Bureau and filing suit also. Unless you want to deal with 3 hours on the phone explaining a horrible situation like mine, do not shop here!!

Absolutely the best staff and fantastic selection to fit any occasion! An obvious go to for your jewelry needs

My wife went in there to pick something out for me for our anniversary and the manager Matt Krebs hit on her. He made her feel very uncomfortable. Avoid this store at all cost.

Staff are very professional and helpful.

False advertising on return policy and will not take returns that you paid in cash with. Resized my ring 3 times and it still never fit and they told me I was not aloud to resize it a 4th time

Don’t answer they’re phone. They also aren’t any help in person either.

Matt was amazing