Nice staff. It had what I was looking for
Great hardware store. Fantastic selection. I needed a strap wrench which is a pretty obscure item and they had it. Store is very organized too. Staff was helpful and very friendly.
I bought caulking and a caulking gun. When I got it home, the caulking just dripped out. It might have been old. When I tried to return it, I didnt even get my full sentence out before the owner started arguing with me. He said the caulking was fine. It just dripped and could no way be used. He refused to hear my argument and I left without a refund. I will never return to this store. Its in a convenient location to my home and Ive gone there numerous time but never had to return an item before.
The owner is very rude. I will never buy from this store any more.
Helpful staff and actually pretty good prices
They could be a little more helpful.But selection for its location.
Great place all around
Ive patronized this store many dozens of times over the past decade. Regrettably, one of the staff accused me of lying when attempting to return a defective item (with a receipt, one day after purchase), and the owner doesnt feel that he should wear a mask while in his small store. Never again, I will take my business elsewhere.
Convenient but more $ than ace
Got an expensive set of drill bits here. I used it one time with wood and it broke in half! The “Do It” brand quality is terrible and this store carries a lot of this junk. I tried to return this for a different brand, not even asking for money back and the store owner told me no. I was a little surprised at how unfriendly the owner was considering I shop at this place many times. I will never shop here again.
Buyer be aware. They do not accept returns even if the product is defective. Should’ve been zero stars. I came in to buy a light fixture for $31. There is no seal on the box. I opened it and found out that it did not fit because of a strangely placed screw holes on the fixture. I immediately asked for a return of the product, but the owner said no because I opened the box. This is a ridiculous return policy. It rips off all the customers. The owner even claimed that even if the product is defect, as long as the box is opened he would not accept the return. Dont buy here.
Its a get what you need close to home kind of place. Avoid going to huge Depos...
A compact store yet with good variety of many home needs. Actually quite surprising. Recommended.
Its ony route!👍😎🤣
Great selection with helpful staff. Highly recommended
Conveniently located in the Old Village of Great Neck. They have almost everything you would expect in a neighborhood hard ware store. Helpful staff. Yes you might pay a little bit more but at least you dont have to drive all the way to home Depot or Lowes and waste a couple hours of time. Thats worth something to me and why I returned often...
The owner of this store refuses to wear a mask and does not practice social distancing. DO NOT go into this store!!
The store staff was helpful. I went in to buy electric wire. He walked me to the shelf and went through everything with me.
We came in at 5:50 pm to this store to buy a simple walve, store clearly closes at 630 but he was rushing us out of the store saying if you dont want to buy get out. Store owners prejudice, impatience does not show what a friendly neighborhood hardware store should be like.
Great for emergencies. Way over priced. No personalities.
Best place for hardware in great neck period!! They have almost everything you need, and i was fairly surprised to see there prices are comparable with home depot!! Deff cheaper then gregories or Ace by 20%. They also give free coffee :)
Very helpful and honest.
They charge over 2x the cost for painters tape. Why would anyone ever shop here. I left and went to costellos
Prices are high, but it is a good place if you need a part in an emergency.
There for all your home needs and expert advice
Im very impressed. Walked into this place twice and walked out with exactly what I was looking for.
Great store. Good service.
Convenient if you live in Great Neck.
Great selection.Helpful staff
Expensive and bad customer service. Don’t even take return for merchandise that don’t work.
Great service good prices
Too expensive !
Everything you need for your home is here.
Helpful personnel
Should’ve been zero stars — Walked in a day before Halloween 2018, thirty minutes before closing time. Picked up the following: a wooden dowel; a 12” plastic tube; a can of spray paint; 3 small PVC connectors; a 30’ black parachute cord and a small Krazy Glue tube. The guy looked at the stuff on the counter (didn’t scan, didn’t check the labels), looked at me and said $80 dollars... I questioned the pricing of a few unlabeled items such as the spray paint and he repeated “$80 dollars”... I had no choice – since there’s no other hardware store near by and I had to finish my kid’s costume – handed him my credit card. His response was “no cards... my system is not working” and pointed me to the ATM at the gas station next door. I walked over, took out the money, paid him. Will NEVER return and will make sure every one I know hears this story.
Very expensive, price is too high !! If you wan to buy in Home Depot will cost $5 but there price is $25, which is unacceptable!!
It has little of everything I like I found what I was looking for 😉
Its very smallBut theres not many choices in or near Great Neck
Overcharge City. Enough said
Very expensive .was double then greagory beware.
Very expensive