Love this store! Lori is so knowledgeable and very helpful...I ask so many questions and she gladly helped with everything! Found the best deals for me and also gave me plenty of samples with instructions! Thank you LORI! Alex was great too! I will return!

I shop at this location quite often and would like to say every time I come to the store and Kenya is working my experience is absolutely amazing... like tonight. I came in right before closing and she took her time, helped me create the most perfect eyeshadow brush combo... more then half of the things I use on a daily bases she has recommended for my skin at one point or another. I truly appreciate her kindness, patience, and the love she has for helping people. Sincerely The one that can never remember her email address for her points :)

I have been to Sephora in Greece many times. I have sat with Essence and I believe Cassandra. Each time I purchased great products however due to limited staff in store I waited quite a while each time. I would love to sit with either one so we could experience makeup together however was not able to at any visits. Disappointed

Manager is very helpful and knows the products and makeup techniques best for my skin tones. Thanks so much!!! I hope they wrk off commission...hint 🛍

It really depends on who is working when you go. I had one girl take her time talking to me and showing me different products and helped me pick out a highlighter. She was very helpful. Ive also went in there and have been totally ignored. No hello, no how may I help you, and I even had one girl just walk away from me mid question. They obviously sell great products, even their store brand is pretty good. But if you have questions or if someone goes in there and really doesnt know much about makeup be prepared that you may not get the help you are looking for. If that is the case you are better off going to Ulta where their employees treat everyone like actual people and are more than willing to help anyone

I am not a make up person. I was dragged in by my sister and wandered around like a lost puppy. A super sweet employee (Katie) was kind enough to tell me I had nice skin, and was so genuine about it. I decided to ask her a few questions and she gave me a mini makeover. I told her exactly how simple I am, that I have little ones at home and what I realistically had time for. She heard me out completely took the time to walk me through it. I have done the routine she taught me for two weeks now and have never felt better about make up. She made me feel empowered and lovely and like I could wear make up and still look like myself. I am so grateful to her and the little confidence boost its given me to feel like a slightly more polished chaotic mom. xo Katie!! Thank you so so much.

Roman did my granddaughters makeup for her Jr. Prom. He was great with her and listened to what she wanted. The makeup was age appropriate and she looked like a Princess. Thank you for hiring such a well trained and friendly person.

Love the new assistant manager roman he is so friendly and helpful. Very knowledge in helping me pick out the perfect Christmas gifts for my mother and my brother. Looking forward to shopping here again

The workers there are very nice and helpful, and personally Roman is the best, hes so nice and helpful and a fun person to talk to. he helped me and my friend syd out today and we are happy with the products he helped us get and gave us a free tote :)

Very kind and polite employees always willing to help. Theyre nice and inviting. Very helpful and welcoming! Love this store.

Friendly staff but no selection. Confused why they are open.

I love JC Penneys I always find what Im shopping for and receive large savings at the check out. And its always quality merchandise Im especially fond of the Worthington line.

It was awful, no one greeted me or helped me at all!! And when I did ask for help the guy who worked there acted like I interrupted him. I asked him a question about a product and he said I think you just answered your own question. Thanks pal for all of your hard work!!!! Also, the the shelves were not stocked and they were out of a lot of stuff. Not impressed at all! If you work in a customer service field, then treat people with respect!!!!

This is a nice sephora in terms of sephora located inside jcpenney stores. Its obviously not a stand alone sephora and shouldnt be compared to one. But for what it is I thought it was a solid location with nice displays and helpful and friendly employees.

I was just in today I was looking for a foundation as I have struggled with acne and oily skin my whole life . Amy was very helpful and friendly to me . I think I easily spent and hour with her if not more . I told her about my skin concerns and she showed me the new fenti foundation. She pulled me over to the little application station and offered to cleanse my skin ( taking off the foundation I already had on ) and try the fenti . She also showed me different products to go with the foundation such as moisturizer and primer. Amy matched my skin and a tone of foundation perfectly. She also noticed before she took off my existing makeup that I use bronzer and highlighter and did a bit of that on top of the fenti foundation. I have a wedding to go to in the upcoming month so I really want to have a full coverage matte foundation that doesnt look orange on my skin and she just nailed it for me . She also gave me details about the jcp card that also works in sephora and stood with me the full application process for the card . I asked a bunch of make up questions and she gave great answers to all . I give her and the staff at Greece ridge sephora 5 stars for helpful, friendly and just overall satisfaction on well, 5 star customer service. Unfortunately my shade of the foundation was sold out due to the line being new and popular however Amy also went above and beyond to take my contact information and the shade that worked well with my skin tone and told me she would give me a call when they received more in . Thank you so much Amy !!

I asked Roman to help me match my foundation color. I told him initially that I would like to try Stilla and Naked. He tried to match my color IQ and said the machine wasnt working so he began testing shades on my skin. Unfortunately he was expecting a much more enthusiastic response than I would ever produce. I asked him to try the Stilla and he grabbed a coworker to replace him. Looking at my skin in natural lighting Now and the color doesnt match my neck its much more red and darker than my neck. Ive had better, quicker, more helpful service in the past. I would take it back because I look ridiculous but I dont have the energy to deal with them.

Love Sephora.

I swear its hit or miss with any sephora these days. Sometimes the service is great but recently its been trash. Not welcoming at all. I walked around the store for 15 minutes looking at different products and not one associate greeted me or asked if I needed assistance. Although the store was virtually empty I was walked past several times and blatantly ignored as a women shopping with her boyfriend was offered helped and I was not even though we were literally standing right next to each other and looking at the same brand! I planned to restock my Nars collection during this trip but the lack of customer service really upset me. I dont think Ill be shopping at this sephora again even if it means I have to order makeup online from the brand.

Expensive but good makeup store ig

Never anyone around when I go there. The employees are always MIA. Once, an employee came over from JC Penny to ring my order after I waited at the counter for 15 minutes for a Sephora employee to show up. Last time I was there, I couldnt find my favorite eyeliner. When I asked, I was told that location no longer carries it. Ended up finding it at Ulta, so thats where Ill be shopping from now on.

I love pennies

Love this place

I felt discriminated against and I was repeatedly ignored

Love Kenya

They never have anything in stock in the employees never know what the new items are that are coming into their store and its frustrating because they work there and if youre in to make up you should know was coming to your store and the manager Roman is very rude

PHILLIPS RICH JR

Love it